Why Zoho Campaigns have massive more limitations like other software?`
Hello, it was a time we managed +300 zoho campaigns accounts. But after only 3 years we handle now only +70 accounts. The reason? Because other solutions integrate much faster new functions. And not only this: They do not only release a new function -
Campaign Edit - Vertical Align Text to Center
I have a layout in one of my campaigns that is using the split box with a picture on the left and text on the right. I can't find where I can vertically align the content of these boxes. It's forcing my text to be at the top vs centered. Am I missing
How do I set up Contact Scoring for my existing contacts
I'm trying to set up Contact Scoring for my subscribers, 9 months after creating the database. I've added the Campaign Activities, but none of the contacts have a score. How can I update all the contacts so they show a score? My goal is to ultimately
Multiple Clicks on a Single Open
I have sent out several campaigns and experienced this issue on multiple occasions. When an email is opened, all of the links in that email are reported as having been clicked. I have tested this and found this to be happening. When a single click is
Accidentally unsubscribed my entire list
I have a list of Customers and Prospects that I sync from CRM. I just created a workflow rule to remove contacts (unsubscribe) that fit a certain criteria. Unfortunately, my logic was flawed and I unsubscribed everyone on my list! Is there a way to revert them back to subscribed status? Thanks, Scott
SMS related costs Zoho Campaigns
Hi, in my company we need to send bulk SMS but we have some questions that are a bit confusing to answer with all the information. To send SMS in USA we need to register a 10DLC according to the documentation but it's not clear at all if this is a one
Apostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.
Paid newsletter via Zoho Campaigns
Hi, Is it possible to set up a paid newsletter via Zoho Campaigns? I would like to create a form with a link to payment gateway, then have those contacts added to a separate group to whom I can send a specific newsletter? Ideally I would like a tiered
Auto-reply & Out-of-office responses - where to set up a recipient in mailing campaign?
Hello, as in the subject - is it possible to set up that all Auto-reply & Out-of-office responses will go to "Reply to Address" not to "Sender's Email Address"? Thanks for the response in advance, Elling
Zoho Campaigns Email Template editor > accurate Template Width
How can I set the correct width of a template in the editor? When I go to the tab "Design" and fill in the field "Template Width", for instance with value 600px, I still get a wider email example (716 px), same happens when I send a test campaign.
Is it possible to receive email responses directly to an inbox and then autoforward to a tracking address?
I want to set up reply tracking in my automated campaign, but do not want the reply-to address to display as the system-generated alphanumeric address which is used for reply tracking. Is it possible to set a custom email address as the reply-to address,
I importing email templates from CRM into campaigns
I have recently subscribed to Zoho Campaigns. I have a few email templates in my CRM which I would like to use in Campaigns. Can I import these templates as they are or do I have to make new templates in Campaigns.
Does Zoho Campaigns handle mail addresses with "+" correctly?
Hello there, has anybody experience in Zoho tools handling mail addresses with a plus sign (+)? A few of our users are using the alias function from Gmail or GSuite (https://support.google.com/a/users/answer/9308648?hl=en). These mail addresses (example+here@gmail.com)
Quick way to remove Hard bounces from CRM listing?
Is there a quick way to delete individuals in CRM that showed up as hard bounces in Campaigns or does it have to be done manually? Thanks
listsubscribe API Issue
I'm getting this error trying to hit the listsubscribe endpoint "Please give the correct data" Attached below is my code : var response = await dio.post('https://campaigns.zoho.com/api/v1.1/json/listsubscribe', options: Options(headers: {
Campaigns Workflow Automation not Triggering on Updating Field Change
In Zoho Campaigns, I have a Workflow Automation. It's an email campaign for existing or new contacts who request an ebook. If they submit a Zoho Form through my website, the form will update Zoho CRM and change the custom checkbox field "Ebook Download:
Help with wix forms and Zoho campaigns
Hey, Here are my exact requirements I am having a site in wix and it's going to have a form for collecting emails now when it collects the email I want that the collected email should be sent to zoho campaigns list. Please help me with this. I don't want
Button Problem in Campaigns
When creating a button in a Campaign, the button will offset when the email is forwarded. This has been a problem for quite some time. We have stopped using the buttons and are using links instead to avoid the button looking funny when the email is forwarded.
How do I personalize the salutation?
How do I personalize the salutation?
Zoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID
When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy them
Campaigns Down: No Campaigns Being Sent or Created
Whether I try and add recipients, push a campaign through an automation, or even just try and add a subject line, the whole campaigns freezes and I get the big white screen of death. I'm told there is an outage and known issue, but there is no where that
Amending Bounced Email Contacts so they Become Active
I have a few bounced emails that I can amend by correcting or adding the new email - how is this best done so they can become active again? I sync with Zoho CRM so if I change in CRM, will this be reflected in Campaign contacts? Just need a way to amend bounced contacts in Campigns with correct info and re activate them? Thanks
Failed to send test email. Please try again later.
For the last two days, all the emails we want to test before sending are giving us this "Failed to send test email. Please try again later." error message. How can this be fixed?
Unable to fetch signup forms on wordpress
Hi I have signed up for zoho campaign and am trying to add signup forms to my website. I have created and published two forms on zoho campaign. I am using the zoho campaign wordpress pl/ugin on my website but whenever I try to fetch signup forms, I get
Custom Return Path | Permanent failure :invalid-sender
Dear community, I configured the customer return path by adding the CNAME for "zcmp" in my domain (CloudFlare, proxy mode disabled). The campains UI marked the configuration as valid/checked and I moved on to prepare an email campain. From the last campain
Campaign Reports
I'm trying to get a report from Campaigns so I know who has been emailed over a certain period, i.e. in the last 7 days, or last month. I want to be able to follow up with phone calls to clients who have been recently emailed. How do I go about this please. TIA Anne
Zoho Campaignで迷惑メールにカテゴライズされにくくするための設定
テストメールで送信したメールがGMailユーザで迷惑メールのメールボックスに分類されてしまいました。 迷惑メールにならないようにする設定があればご教示ください。
How to restore accidentally deleted contact list?
Hi! I was working on an email campaign when I accidentally deleted a contact list. How do I restore it? Hoping for your assistance on this matter. Thank you!
Unsubscribe Page
Where in Zoho Campaigns can I go to customize the design and copy on the unsubscribe page and follow-up "thank you" page? I am not seeing it under Settings.
Is there an API Java SDK for Zoho marketing hub like Zoho CRM
Hi team, Is there an API Java SDK for Zoho marketing hub like Zoho CRM. We are already using CRM api through java sdk. so is there a way something like this or what is the best way we can connect to Zoho marketinghub api Thank you
Issue With Zoho Campaigns - Pictures do not load in recipients inbox's when sending out a regular email campaign
The problem we are having is that pictures on our campaigns are not being loaded once sent out to our recipients. I have attached a picture that illustrates this issue experience. So far we have determined that recipients with Gmail accounts do not experience
Getting error in Recurring payments
Not able to renew my campaigns
How to use the Open Trigger in workflows? What is the API endpoint?
When designing a workflow, I want to use the Open Trigger ("ON USING API") It allows to generate an API key, but where is this API key to be used? What's the endpoint? I found this endpoint "Trigger Contacts" in the API docs, https://www.zoho.com/campaigns/help/developers/trigger-contacts.html
No Today's Date logic in workflow
I have worked on this for months and there's no way to have a date based automation in a custom workflow. To not overcomplicate things this is basically what I want to do. Send a series of emails based on the current date. Example: 01-01-25 send email
Campaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <img
Add tags to contact via API
Trying to migrate from MailChimp to Zoho Campaigns, and we add tags to a lot of our contacts. These tags are mostly unorganised (hence tags, not contact attributes) and internal markers used for segmentation. They are added/removed automatically over
Using Wait Condition in Zoho Campaigns
Hi, I'm trying to achieve the following: Contact enters a Workflow through a Trigger. Gets a series of emails Wait until X days before date in Contact's Date Field A is due (for several emails) I am trying to use the Wait Condition for this: In the above
Zoho Campaigns' signup form not working:
Hi, community! I have an issue regarding a signup form made from Zoho Campaigns. After submitting I am redirected to a page with the text "Problem in optin - An unknown error occurred. Please try after some time." Could you please help me? This is the signup form URL: http://zc.vg/RGg9V Thanks in advance and best! PS. Issue occurs both with signup form URL and with the form embed into my website.
How Can I Read Actual Email Sent To Contacts?
I'm using workflow automation to send emails to contacts in a list. I want to see the actual email that was sent, I can't find where the communication activity / thread is for a contact in Campaigns or CRM. It just says they they were sent an email. But
Including Unsubscribe Link
How do I include an email unsubscribe link to outgoing email campaigns that will update a contact record for future campaigns?
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