Zoho Campaigns Automation - Cannot create autoresponder targeted to segments
I called the customer support last week regarding this issue. I am able to create a new autoresponder to a mailing list. But, when I attempt to create an autoresponder to a segment within a mailing list, it it gives me a message stating, "Error Occured. Please try again!". I was able to create an autoresponder to a mailing list a couple weeks back. It only recently stopped working. When I called customer service last week, the representative took control of my PC to troubleshoot, and was not able
Unable to invite team member
I tried to invite a member to our Zoho Campaigns account. She can access our Zoho CRM but apparently she created her own Zoho Campaigns account. How can we move her account so that she can access our company's main Zoho Campaigns?
Zoho Campaigns Test
Dear Zoho, I have a question, we as a company have a list of 200 contacts. And now i have uploaded the whole list to Zoho Campaigns. And now i want to email 10 contacts every day ( so not the whole 200, because i can not just upload 10 contacts. i can only upload the full 200 of them.) So to be clear. upload 200 contacts from CRM to Zoho Campaigs ( this works) then i want to sent a campaign to 10 of those 200, on day 1, then 10 on day 2, and so on. Is this possible? to excluse the 190, and then
Segmenting Campaigns in Zoho Campaigs
Hi, I need some help segmenting my contact list in zoho campaigns. When I go to the segment criteria, I don't see the field I want to segment on. How can I add this field into the list? Thanks, Sam.
Button slider background colour?
Hi, I am wondering if there is a way to colour the background of a slider button? I know we can change the colour of a button, but I would like its slider to be a different colour than just plain white. Can someone help me please? Thanks, Chloé
HTML emails and images
Is there a way to have images pull from my html source and not be changed/uploaded to zoho?
Campaign segment from CRM accounts
Hi. I am trying to make a segment in Campaign based on my CRM contacts and accounts lists. My CRM setup is, I am using Accounts to store a list of 2500 business names I purchased from a marketing company and the Contacts list to records details about the 1200 contacts I do business with. Is it possible and how do I segment the list to send an email to the 1300 accounts not in my contact list? Thanks
Logo size in web and mobile is different
Hi, we are happy to use the Zoho email campaign, yet we found major differences between website interfaces and mobile interfaces. I have already created an email campaign with smartphone theme and our logo is on top (2 rows) with 30:70. yet we could not find the solution why the logo is getting bigger once in mobile interfaces. your help or opinion would be a great input for us. Thank you
How can I be sure CRM and Campaigns are syncing properly?
Hi there, My CRM and Campaigns are meant to sync once a day, but updates that I make don't seem to be picked up by Campaigns, i.e email addresses that I've updated. Is there a manual aspect to this process? Thanks in advance!
Drip e-mail campaign - automated with trigger
Hi, Is it possible to create a drip e-mail campaign that is continuously running but would trigger when a sales rep would do a specific action? How would that work? Thanks
Linking email Campaign to CRM Campaign
Hello, We've created a campaign for a trade show we attended in our Zoho CRM and added our lead list to it. I now want to email those leads from Zoho Campaign and link the sending of the email to the campaign we've already created in CRM. Is this possible? I'd rather not have two different campaigns (the trade show campaign and the email campaign) related to this trade show. Thanks
Automation emails based on creation date + X days
Hello, In Zoho CRM, it's possible to set up email alert based on the creation date of the lead with the option to add + X days. It is very useful to re-contact a lead who is not yet an opportunity. Unfortunately, because of the quota limits (50 by user), I choose Zoho campaign to send emails. Unfortunately, in Zoho campaign, you can only choose a date on not a period (like mm/dd/yyyy +X days after creation time) to set up a worflow process. Do you have any idea how can I solve this issue? Many thanks,
How attach files to my campaign?
Hy! i need to know how can I attach files in one campaign? it's for us very important to send our prices to all customers at same time,
removing jquery-1.11.0.min.js from form code in our website
Hi, we are embedding a subscription form in our homepage (www.quantumwise.com) but we experience some problem with jquery. The form works fine but other existing modules stop working (in this case the testimonial module on the right side). However, if we remove this line from the form code: <script type="text/javascript" src="https://campaigns.zoho.com/js/jquery-1.11.0.min.js"></script> all modules in our homeapge, including the subscription form seem to work fine. So, the question is, how important
How many campaigns a month can I send?
Hello, Are you able to tell me how many campaigns I can send a month? I don't know what account my company has got. Thank you Sarah
High rate of Hard and soft Bounces!
Hi, Is something going wrong in zoho? I have very unusual and high rates of bounces, they suggest me to contact you "messages from 74.201.155.34 weren't sent. Please contact your Internet service provider since part of their network is on our block list. Please i Need an urgent answer Daniel
Delete a campaigns account
I need to have the account steve@pressure-tech.com deleted from Zoho campaigns. It was created in error and I need to be able to add this email to my current zoho campaigns account. Thanks.
Campaign Reach on Facebook without any mention of facebook in the campaign, how does that work ?
In one email campaign, I see under Campaign Reach so many email opens, but also 1 view next to facebook's logo. The problem is there's notthing about facebook in the campaign, so where does this come from ?
Avoid addressee to respond to campaign
Hello, I have a question concerning the creation of campaigns on zoho campaign : I would like to know if it is possible to make sure that people that receives the campaign can't answer to it ? Thank you for your help, Have a great day
Email Authentication
According to Zoho Campaigns my domain has been verified. See both attachments - one for Zoho and one from GoDaddy showing how I authenticated. I still can't send 8 emails at a time. I'm not using Campaigns to try to send the emails. I'm manually selecting 8 leads and selecting Send Mail and using a template. When I send it returns an error noting DMARC policy. I really need to get this working. Please advise! Thank you! Bryan
email campaign
+i would like to create a campaign from an email address list- is that possible and if yes then how
Zoho campaign improvements plan?
I found zoho campaigns as the weakest application, so confusing user interface, i love everything else in zoho crm plus, its only campaigns which made me go back to autopilothq.com are there any plans to make the user interface visual like autopilothq.com or infusionsoft.com campaign builder?
Other users in my organization cannot access customized templates
Another user from my company's zoho account cannot view the templates I have customized and saved in the templates library even though I have made him admin. Why?
Other users in my organization cannot access Templates library
I designed an email template to be used as an autoresponder for leads who sign up on our website. It is in the campaign library under customized templates. My colleague who is handling the Sales IQ account cannot access them even though he has a zoho campaigns which I invited him to and I have authenticated him. He also says even if he can see this template, it has to be in Zoho CRM for him to be able to import it to IQ, that he cannot import from campaigns. Please help, urgently. My account Id
Facing Problem in Sending Email Campaign
Sending Email Campaign Button not active & when i click on Create New Campaign face this problem
Cannot Verify Sender Address in Campaigns Settings
Been trying to do this for two weeks now. It keeps saying 'Error Message Occured!!! Please try again'. I need to send a campaign today. Urgent please. Addresses to be verified are ireti.oluwagbemi@imacious.com , and hello@imacious.com
How to Customize the footer linked pages
The campaign theme's footer links to several pages. - Cancel email - subscribe - Update profile - Tell-a-friend. I want to change this kind of pages (see the atached image) I'm only looking for show the text in 2 languages. But I don't find where I can do it. TIA
Tips/ Tricks for Campaign List Clean-Ups?
I am on the marketing team at our company. As we are beginning to develop our company's marketing strategies using Zoho, we want to be really smart about how we segment our contact lists based on where our prospects are in the sales funnel. This will most likely require some light auditing from the sales team. I envision myself running reports based on contact category and owner to break up the lists for eyeballing. Does anyone have any successful practices in this department? Are there any tools
Signup form in Google Sites
Hallo, I have a problem with Zoho Campaigns signup form. I can't insert signup form code generated by Zoho Campaigns in my google sites. I tried to embed code into "html box" tool, but the tool finds many errors. Than I tried to clear wrong code like javascript and attributes "name" on tags div, but I tested that without the following two lines code the submit button doesn't work anymore. <script type="text/javascript" src="https://campaigns.zoho.com/js/jquery-1.11.0.min.js"></script> <script type="text/javascript"
Please delete me campaign account
Hi, We already created and purchased campaign subscription from one of our company account. I forgot that I created one using my email id. Could you please delete/remove nlakamsany@tek-ninjas.com campaign account.
Can you save campaign email as a template in CRM?
I've set up an email campaign (an introductory email) and I would like to be able to use that email as a template so if we have someone request information, we can send them the campaign email. Is this possible?
PLEASE HELP ME! I CAN NOT VERIFY MY DOMAIN
please help me bro I can not verify by CNAME/TXT OR HTML.
How do I customize the update profile default message?
When you click the update profile link at the footer, the link takes you through different steps. I need to trasnlate them into Spanish. Is it possible?
Trouble with Email Authentication - DKIM Signature
According to Zoho, my domain is verified... But according to Mail-Tester.com, I do NOT have a valid DKIM signature. Please advise...
Campaigns and custom view limit
Hiya, Campaigns is telling me this: The same custom view cannot be used multiple times for the Zoho CRM sync. Please use a different custom view. If you want to use the same custom view, contact us at support@zohocampaigns.com. But I don't think I am using the same custom view for another crm sync, i use different custom contact views for each sync i have. Can you help? Many Thanks Sarah
Image not display on Lotus Notes
Hello, I've a problem, the mails received by Lotus Notes clients don't show images, unfortunately many of my customers have this client. I created a campaign with editor html and I uploaded image using the insert image option in editor toolbar. I also tried to insert inline base64 encoded images, but when I save the system show me an error. Does Zoho Campaigns support base64 encoded images? Can I try another way to insert an image? I saw that some newsletters received on lotus notes show images,
Integrating CRM contacts with campaigns
Hello, I would like to integrate each of our employees contacts in the CRM with campaign lists that we have created for them. I am able to do this for myself by generating a ZSC Key, but how can I do it for other users? Note: (The other users are not administrators). Thanks you kindly, Jarrod Jones
Can't invite other guys from my company as ZOHO Campaign users
Hello, I need to register 2 guys from my company as ZOHO Campaigns users, when I try to do this, I get a message trelling me that they alreadyu are registered with an other company but we can't find it. Do you know how could I resolve this situation?
Embed READ MORE button
I want to embed a collapsible content button (e.g. READ MORE) into my newsletter. I found some code on Bootstrap (see below) that seems to work in the editing box, but does not work in the Preview. Is the a way of creating collapsible content? <!DOCTYPE html> <html> <head> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="stylesheet" href="http://maxcdn.bootstrapcdn.com/bootstrap/3.3.6/css/bootstrap.min.css"> <script src="https://ajax.googleapis.com/ajax/libs/jquery/1.12.4/jquery.min.js"></script>
Syncing Contacts
Hi there, I urgently need to sync some contacts to send a Zoho Campaign out today. However it keeps postponing the sync to tomorrow. Can a Zoho Rep please activate this sync please? Account details are: info@indianink.co.nz User ID: 41829347 Many thanks
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