Trying to set up DNS in Go Daddy for ZOHO Campaigns Email Authentication- SPF/DKIM
I am trying to figure out how to set up Go Daddy DNS so that my emails from ZOHO Campaigns are authenticated. Please see attached screenshot. Need to set up in Go Daddy: SPF DKIM I am sure it is an easy fix. I just can't figure it out. Michael Kokernak Across Platforms, Inc. www.acrossplatforms.com
Request to remove accounts
Hello Support, How can i remove below email ID's from Campaigns as i am not able to add them as user under my organization. ragha@myseducation.com help@myseducation.com Thanks Yousaf
Email campaigns going into Spams
Is anyone else having trouble with their email campaigns going into Spam folders? I'm having major issues with emails going into spam folders even though we are following best practices.
embedded code
I am experiencing issues with embedding. I am using my YouTube embedded code <iframe width="560" height="315" src="https://www.youtube.com/embed/7V127wKncPw" frameborder="0" allowfullscreen></iframe> I have inserted it to the campaign template. I can see the video image and the click button. I saved it and ran a test email. The embedded code has disappeared. It works when adding a video url please advise
Zoho Campaigns: Email Image opening problem in IE 10.
dear sir, I am sending emails with images through zoho campaigns. My image is not displayed on IE 10. The image is not opening with this browser however, it is fine with Google Chrome. I have also changed the file name with extension but no fruitful results. I although, tried your built in templates without any change in text and picture but the images also are not opening with IE. Please help. Thanks Shehbaz H.
Images are not opening/showing in Internet Explorer 10 browser.
Dear Sir, Hi I have created email campaign on Zoho with image but the image is not displaying with IE 10 browser. However, it is opening in Google Chrome correctly. I have also change the nae of image with extension but the same result. I have also tried to test the already built in template with images and the result is the same. I have missed my campaign today. I have already post this question but it is not appearing on forum. Kindly help me how to rectify this issue. Kind Regards Dave Goodman
CRM Sync not starting - CRM segments not complete
I have seen the "Sync not starting" topic here on the forums with no resolution and it worries me. So here it is again. On top of this. When I create a segment only 7 out of 24 results are synced. In both cases (the list and segment), I am pulling over a very small group of networking friends. The criteria is a simple contact lead source "is".... There is about 24 people but zero sync when creating a new list and only 7 sync when segmented from my total client list. This is super frustrating and
How do I exclude subscribers who consistently do not open emails?
I would like to put together a list of subscribers who did not open any of the last 5 or more emails. I need to clean up my list and remove subscribers who do not open their emails. Is there a way to remove those subscribers who consistently do not open email? Thank you!
Buy more syncs?
Hi Actually I can make 5 syncs per day, is possible buy more syncs per day? Si necesitas mas información visita mi sitio web www.novazys.com y con gusto te ayudaré
Email campaign query
I created a test email campaign and send it to 4 persons, it is showing that the email has been delivered to all of them, but it was actually delivered to 3 of them. The person having outlook account, did not receive the mail.
how do i match background color in different sections
How do I find out what the background color is in a section so I can match it in another section? Thanks
Privacy of information
Once a respondent submit a questionnaire a screen with all the results appear - how do I prevent this?
Deeplink automatically changed in Zoho
Hi, Yesterday I created a new campaign in Zoho: 'Toshiba : Special Deals on Toshiba Satellite Pro,Portégé and Tecra'. I uploaded the html file and images and sent a test mail to test the deeplinks, as I always do. Result: Every link was redirected to a unknown url (page cannot be displayed). I compared the wrong link with the original link I placed in my html and this wat i got: good link: http://www.copaco.com/webshop/control/productdetails?item_id=TOS-PT361E008005BT wrong link: http://www.copaco.com/webshop/control/productdetails?item_id=TOS-PT361E008005BT&utm_source=ZohoCampaigns&utm_campaign=Toshiba%20:%20Special%20Deals%20on%20Toshiba%20Satellite%20Pro,%20Port%C3%A9g%C3%A9%20and%20Tecra_2016-06-17&utm_medium=email
An internal error occured while trying to send your campaign. Please try later.
Hi there I get this error when i try to send out a campaign: "An internal error occured while trying to send your campaign. Please try later."My colleague gets the same error. kind regards Bart V.A. Copaco Belgium
Allow content & subject line testing for automation emails
Purpose Email is the gold standard for web marketing, because it is so easy to measure results. Any email marketing expert will tell you to test & improve emails continually. Requirements Ability to test 3-5 emails, including subject lines & content Results based on; -> subject lines -> click thrus Independent reports for each variation, winner automatically used for future mails sent in automation.
Problem integrating videos in e-mails
Hi, I'm trying to integrate a youtube video into an e-mail. Did the customized merge tag and pasted it into the e-mail but HTML preview is preview code and test e-mail is not previewing anything? How do I make this work?
Email sending very slow today...
We had a campaign scheduled to send today at 10 AM EDT. As of now (3.5 hours later), it is only 40% complete sending. Normally, it would be complete in under an hour. What is going on? In addition, when using the Zoho Campaigns website yesterday, the website was very very slow. After I would edit content and press save, it would some times take minutes to complete saving. Any thoughts? This is one of the most important email blasts of the year for our company, and at the rate it is going, it
Campaign Sync Limit
Hello, Although I only have 4 syncs and haven't had any others recently, Campaigns is telling me I can only initiate 15 syncs a month. Why is this? Thanks for your help Sarah
Mails with draft status
I want to be able to see mails in draft status without having to filter each time I go to 'My mails'. Does anyone know if it is possible to set this up as the default? Alternatively any suggestions on how I can adjust my dashboard to include drafts? Thanks for any help offered. Karen
Subject line & Content Testing for Automation Emails
Is it possible to create A/B tests to improve performance of automation emails? How are people doing this? Best, -Ian Gruber
Account connection to Zoho Campagins
Hello, obviously I have a Zoho account for Campaigns. The problem is that I do not seem to be able to delete it again so that my email addresse can be connected to our company campaigns. Can you help me please?
How to use Zoho Survey for Lead Gen
I want to send traffic to a Zoho survey that must be opted into. I want the opt in to add subscribers to Zoho Campaigns, Automation/List so they go into a marketing funnel. How do I do this, please? Thank you!
Sync Contacts from CRM custom module to an Automation Campaign
I set up a sync from a CRM custom module "SLI LEADS" to ZOHO campaign, "burnout quiz taker". The sync happened on schedule yet the one lead in SLI LEADS was "ignored". Looking at the sync record is put the eMail address of the lead as a "group email". I'm not sure why the eMail was ignored? Why is is considered a "group email"? Can you help? Also - Is there a workflow or automation that can automatically delete the records off of SLI LEADS after they are synced with a campaign? Thank you.
Campaigns-Add other managers/admins to zoho campaigns
I created some campaigns, i need to allow other individuals in our CRM to get in and see the same campaigns I made and help manage them. How do I add other users from our zoho account? I tried adding them and I got a message saying "that email is all ready associated with an account. I did this - Settings > Manage Users > Add User > This email address has been already used in some other organization. So you cannot add/invite this user. I also tried adjusting privileges. Thanks In Advance Joe
Campaign Automation not working
I created a 2-eMail automation and then associated it with a list. Set up so the first eMail goes out immediately and the next an hour later. I added a test subscriber to the contact/list that is associated with the automation. The automation isn't triggering. I've tried many times and waited hours... no automation eMails are going out. I spoke with some in customer service who didn't know why this and the social buttons on user profiles don't seem to work properly. He asked me to send an eMail to
Donot mail list issue
Hi, This is the first time I'm running campaigns. After I imported my mailing list by mistake I marked all of them as donot email. Now I'm not able to move it out of the donot email list. I tried deleting the list and recreating again, but that doesnt seem to work. How can I send my campaign, if all my contacts have gone to "donot email" list? Any help would be appreciated.
Contact Management issue
Hi, This is the first time I'm creating campaigns. After I imported my contacts, I mistakenly moved them to the "Donot Email List". I'm not able to move them back to the subscribed list. I tried deleting the list and reimporting again. But this doesnt seem to work? Since most of my contacts have moved to the "Donot email list" I dont know how to run this campaign. Please help
SurveyMonkey Campaign Error
Hi, I am trying to create a new SurveyMonkey Campaign but I keep getting an error message. See attached. I go to Advanced Campaigns > Survey Campaigns > SurveyMonkey Campaign Thank you in advance!
embed signup into email
Hi We are starting a newsletter for the first time and so want to email all the contacts and leads in Zoho CRM, through Campaigns, asking them if they want to sign up. We already have a signup form on our website that tracks to CRM, and I could send an email linking to that form, but I want to make sign up easier than that. Bearing in mind that we already have all their details in Zoho CRM, I don't need to capture anything, other than their desire to receive the newsletter. Is there a way we can
Push Member Status (Campaign to CRM)
Hello, I would like to enable the "Push Member Status as Fields in Zoho CRM". I have created a custom text field called "Email Campaign Info" in the Description section of a Leads' detail page. However, when I go to select the field to enable the "Push Member Status...", the new custom field does not show up in the drop down box. Only the default "Description" shows up - which I do not want to use as I do not want the data in that field to be overwritten. What did I do wrong?
Personalize Emails
How can I personalize the email with the first name
Sync contacts are being postponed
Hi, I am trying to sync a new mailing list but the sync keeps getting set to "postponed" and I dont know why? Help please
Manage users
Hello, Why cant we add a new user that already have an account on zoho campaign? I tried to add a new collaborator to the user's list but it is impossible because he already have an account. Hope you can help me! Thank you
"Un-bounce" e-mail address in Campaigns
I have several clients where their e-mails bounced during a campaign. However, after discussions with them, they stated that these bounces were the result of system errors on their end. I need to "un-bounce" the specific e-mail so they can receive our campaigns. I tried to fully delete the contacts in CRM and then re-sync to Campaign. Did not work. What should I do?
Question about geographic segmentation
I'm trying to do geo-segmentation for one of my campaigns. I would like to, for example, limit a campaign to an area roughly 30km radius of a city. I don't see an option for that specifically, but I see that I can perform the segmentation by filtering only those postal codes within a 30km radius. I can get this information from a site like: https://www.freemaptools.com/find-zip-codes-inside-radius.htm My problem is that zoho only lets me enter 6 criteria. If I have 15 postal codes, is there some
ZOHO campaigns upgrade, how lang does it normally take?
Hi, Last Tuesday i sent an e-mail to ZOHO with the request to upgrade my ZOHO account from $25 dollars to $70 dollars a month. (2,500 to 10,000 subscribers). I really need this upgrade. How long does it normally take before such upgrade is being processed? Sincerely
Recepients dont receive letters (we know it because it our clients connect via WatApp and ask they)
We created campanies but our clients dont received letters. But delivery status -100% AI send request about it (but I cant login to help portal with my account) If I send test campaing to 3 my addresses - not one dont have received letters (no in spam folder, no in inbox) If I send txt dormat - letter go to address If I send test html - I dont receive it in over mail Why?
Sender Email - Maximum Limit
Hi, We have hit the limit of sender Email address's on Zoho due to changes in staff. How can we delete sender mail address's to then get more new people verified? Thanks all
Mail merge
I'm new to using anything like this so my question may be very simple. 1. When using mail merge does the template or document show up in the body of the email or an attachment. Thanks
Adding leads to an automated campaign
Hey everyone. Question I have about the automation feature in ZOHO campaigns. So I want to begin an e-mail campaign for a sync list I'm pulling from my leads CRM. IF after I begin my campaign (which will have 6 e-mails sent over the course of six weeks) AND I add a leads to that sync list in the MIDDLE of the campaign, THEN will those added leads begin getting the campaign from the start and be on the normal track for the campaign? In other words, if an e-mail is sent every Monday for 6 weeks and
Next Page