Autoresponder not starting
Hello, I have set an autoresponder in Zoho Campaigns, but it is not starting. The automation is set and its status is "running" but no e-mail was sent so far! I need some help on how to fix this problem. Thank you, Igor.
problem with zoho campaign in creating a "Create Page Campaign "
Good Morning. I would like to understand why the system offers me the upgrade , since I only have one account social connected . where I went wrong ? Account Details Please upgrade your planYou can associate only one account in a free plan and pay-as-you-use plan. To add multiple accounts,, Click here to upgrade your plan. Account : XXXXXX Page(s): That Long
2 culumn table will not fold on ipones
I have a responsive layout that displays two columns on desktop and web clients, then switches to one column in iPhone Mail and the default Android email client. On Zoho it does not work. I uploaded the html have included some of the code below for the syle and a table. Why does this not work in zoho?????????? Thank you for any assistance. <style type="text/css"> /* Client-specific Styles */ div, p, a, li, td { -webkit-text-size-adjust:none; } #outlook a {padding:0;}
Difference between using Autoresponders with Segments vs. Workflows
If I want to send a sequence of emails to a contact based upon his ID/Status field in Zoho CRM, can you help me understand the difference between using an autoresponder with a list segment based on the value of the ID/Status field vs. using workflows. Is one recommended?
css in header vanishes. Responsive email no longer responsive.
I have written a responsive html email - when I upload the html and send it, it is no longer responsive. The html is correct. zoho seems to be inserting header info which takes away the responsiveness. The css in the header also vanishes. I have tried both pasting it into the html and uploading the html file. What do you suggest?
unsubscribe tag in html
Is this how to embed unsubscibe link into html? <a href="$[LI:UNSUBSCRIBE]$" style="-webkit-text-size-adjust:none;color: #33b9ff;text-decoration: none; color: #f66c00;"> Unsubscribe here </a> Thanks G
Segmenting Unsubscribes
Is there a way that a contact can unsubscribe from one mailing list but remain on another mailing list in Campaigns? My company has multiple newsletters and a user may wish to receive one newsletter but not another. But it seems to me that it is all or nothing within Campaigns. Thanks! Jen
Is there anyone working in the email approval department?
Hello - I've been trying to get several emails approved for a period of over 48 hours. I've sent multiple emails to the suggested address of support@zohocampaigns.com but to no avail. Can you please review my pending emails or provide an answer as to why you won't? Thanks in advance.
Segments in Contacts
Hi, I am trying to split my contacts up in to different segments using a filer on a custom variable created to match with Zoho CRM. However, these filters aren't working as they should. The custom field is a multi-choice field, so different contacts can have different single or multiple answers to this. For example, there is a segment filter on my contacts that states YES IF 'Product' = X, Y. However this is bringing in Contacts who's Product = X and other contacts where Product = Y. Not contacts
How report on autoresponder performance in Zoho CRM
How do I get the autoresponder campaign name from Zoho Campaigns to Zoho CRM for contacts who complete a lead form on our website as a result of the campaign so that I can run reports to show which campaigns generate leads? With another automation program we use, we can sync the campaign to a custom "campaign" field in Zoho CRM for contacts who have a custom field value that indicates they have completed the lead form (this info is updated from Zoho CRM to the automation tool), but I don't see
Links are broken
In my last campaign the zoho link redirection isn't working. The clients are being redirected to a blank page. Someone more experiencing this kind of issue? Thanks
zoho campaign
Hi, We are using zoho campaign . I sent test mail to my colleagues , but they received a mail twicely.
How Long do approvals normally take for Auto-Responders?
Hello, Just wondering how long is an average wait for auto-responder or email claims? Jay
Received emails not in HTML format
I have created a nice looking template. When I send it as a test to a few different email addresses it comes as just text and looks really bad. It is not in HTML format. Please advise. I can send you a test email to demonstrate.
Plain-text email gets reformatted any time change html version
It seems that any time I make a change to the html version of an email, ZC automatically overwrites the existing plain-text message with its messy, plain-text version of the html, forcing me to completely reformat the plain text every time. This is very time consuming and frustrating. The plain-text and html versions should be independent, with a manual option to sync from html at the user's option. This is how other (more mature) tools do it. Or am I missing something and there's a way to do
How can I overwrite an image that has been already sent?
Hi, I just need to replace an image I sent on a campaign. The image has a mistake that we want to solve. Thanks
Cant authorize Google!!!
Help, why cant i authorize Google drive today?
Add a link to an image file
How do I add a link to an image file? ....So when the recipient clicks on my logo it takes them to my website.
Linkedin Social Share Tags in Zoho Campaigns
Is there a way to apply a social share tag within Zoho Campaign emails that will provide the email viewer with a linkedin plugin to allow them to follow the company on linkedin? not to just share the email/content... Thank you Dept26
How to I add user into Campaign. The user is already in crm.zoho.com
Hi There, We are using Zoho CRM, and I purchased some credits in Zoho Campaign. I need to my CRM user into the campaign, when I try adding the user it say "This email address has been already used in some other organization. So you cannot add/invite this user. " Please advice. Regards, Wei Kee
Campaigns vs. CRM
Can I close my Campaign app account without affecting my Professional CRM account? I'm not using the Campaign app at all and don't want to pay for it any longer.
facebook pages not showing on my account
A client granted admin credentials for his 3 fb pages, but when I go to make a new post campaign is not showing this 3 new pages... I tried refreshing and login out and in again but is not adding the 3 new pages,.... any advise on this problem??? thanks!
button in template drives autoresponder
I wish to create a button inside of the template which will drive an autoresponder, the only issue is the button requires a website address. Is there another way to have this work. Senerio first email goes out - customer wants more information need a way to trigger the autoresponder.
Few Question - Zoho Campaigns
In a trial send - Some issues 1) I seem to get the.com emails, but not the .net - checked spam/junk - not there - report shows sent no bounce. i do get the mails when sent as a Test 2) Once a campaign is reviewed and sent, if one needs to edit or make slight changes, is the only way to do so by cloning? 3) Can the embedded videos be played in the same video/email? Jay
Unable to send mailers
Last month I enrolled for Zoho Campaigns Free Plan wherein I get 12,000 emails free every month This month when I'm trying to send - it has I dont have email credits whereas I have not sent emails this month The free 12000 emails have not been credited in my account. Please guide
Zoho Email Campaign review
Hi, I have been trying to connect to the support team to review my Zoho campaigns and they haven't done it yet. These campaigns need to be materialized as soon as possible and the only thing delaying is the review. Do have a look into it and sort out the issue. Regards, Pramod M
Images are not showing up in campaign - HELP!!
QUESTION - very frustrated here. Two issues: 1 - I have sent 8 campaigns successfully to date with no issues. Today I have had problems. In each campaign I have uploaded the same image with my business logo. Today, when creating the content, I upload the logo image. It shows in the preview version, but when I do a test email, the images do not show up. I've tried about 7 times to no avail. The logo image is zipped etc but is not working. Also, I am unable to send feedback to Zoho because
Campaigns - Hard Bounce. How do you research this?
In the past, I could research a hard bounce and look at the detailed bounce message. Now I can't find the link to do this research. In the past, I would look at a campaign report. Then click on BOUNCES & AUTO REPLIES. There was then a button for "SHOW DETAIL". The button is gone! How can I research hard bounce? The messages typically would tell me if the user is no longer employed, bad e-mail name, etc.?
Sign Up - Embed Form does not show Html Code...
Hello, I tried to Embed the Sign up Form, but the Html-Code is not shown. I just see the preview (I use the latest chrome browser and firefox browser). I followed your steps from: https://www.zoho.com/campaigns/help/contacts/sign-up-form.html#Embed_Code But just the Preview shows and not the Embed Code... Is there maybe a kind of workaround for me? e.g. maybe if i right click the preview... maybe somewhere in the sourcecode the embed code is hidden? Which I copy and paste into my Website? Can you
public link to email
Where can I find a public link to an email sent to a list?
How combilne Campaign`s accounts?
Hello! I have problem. I have CRM account tools@pressfoto.ru. And some users in this account. In Campaigns every user have single account. Data from user irina@pressfoto.com sent in CRM. I want based on this irina@pressfoto.com Campaigns account combine all users. Thank you.
How do I...?
I intend on running a 30 day training newsletter program for anyone signing up on my website. With Zoho campaigns how do I configure it so that on a particular day after sign up a pre-defined email goes out through auto-responder. E.g. if a subscriber signsup on 1st Jan & a second one signs-up on 7th, then a same template goes out on D+1(where D= signup date), another one on D+3, and so forth irrespective of the signup date of the subscriber.
How do you have campaigns sync a new user email list subscribe to CRM?
When a new user subscribes to the email list, how do you get it to sync that user to the contacts file in CRM? Thx.
using zoho campaign with mailchimp server
Hello Is it possible to use mailshimp serveur instead of zoho ones, using zoho campaign ? thanks !
What is difference between Sync and List on Zoho Campaigns?
In Zoho Campaigns, are Sync (sync from ZCRM) and List (workflow moves into anbother list) different or same concepts?
How many syncs can I add or create in my account?
How many syncs can I add or create in my account?
fonts get all messed up on iPhone screen
Hi I just wanted to send out my campaign when I realized that the fonts get all messed up. I made the headings as headings, but still it does not seem to be optimized for mobile devices. Or am I doing something wrong? Appreciate your help! Thanks! Muriel
Emailings created from Zoho campaigns sent to SPAMS in Outlook: Why ?
Hello everyone, We're trying to create a mailing campaign for mid-august in our company. But after few tests using Zoho campaigns, sending our mailings, they've been all put on SPAMs in Outlook. And we don't know why... My colleague did a test one month ago using the same process and using his or other contacts from Outlook and it worked. But now its automatically put on SPAMS... Does this issue happen to some of you before ? Any clue for how can we solve this problem ? Thank you for your help :)
Zoho Phone Bridge for Campaigns?
I use a Twilio account and it would be great if campaigns used Zoho Phone Bridge so I could just click on a phone number and dial it. Any plans?
99% Delivered.. Fake?
when randomly asked, it seems more like 90% never got the email. This happened to us last Thursday, January 8th. A newsletter was send out to 101 people, including a few of our own editors. NONE received the mail. We checked some other people on the list and they too never received anything. I would have put this to you as a feedback question, but that feature never works. Please do not send me a "Bear with us" reply; just confirm the status of the newsletter and let me know what really happened
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