Keep the format of the data between the Zoho CRM and Zoho Campaign
I am going to send a campaign and for the individual users I have a personnel message which is around 900 symbols. The personnel message is written in the Zoho CRM ( the name of the field is Zoho Campaign Personnel Message). When I sync the Zoho CRM to Zoho Campaign the data from the field are imported in the Zoho Campaign database but any new lines are missing. e.g Zoho CRM http://screencast.com/t/q3ltHB9qQ Text Text Text. Text Text Text: Link Text Text Zoho Campaign the text is in the following
Industry Field Customization
Is there a reason why I haven't been able to add custom items to my Industry field? I have tried to do it in both Firefox and Chrome, delete the cookies (previous instruction provided to another issue) and it still does not work.
Security Concern - Manage Users - Privilege - Access Campaign Detailed Reports
I am trying to set up my sales rep to ONLY access the reporting capabilities within ZOHO. All privileges are set to "Owner Only" or "Owner & Admin" except for the "Access Campaign Detailed Reports, Stats and Its Analysis" It appears that the sales rep user can still create new campaigns, contacts, etc. I only want read access to the reports. I'm not sure how to proceed.
Unwanted symbols when trying to upload a .HTM file into Campaigns.
I'm trying to upload a basic PR to send to multiple recipients, and I've had issues on the way. The file is a simple .DOC file created in microsoft word. I've saved the file as a .HTM file in order to upload it into ZOHO Campaigns. When uploading it, the content is perfect, but any quotation marks (") or apostrophe (') are automatically converted into weird "O" symbols of another kind. I've tried editing the file to include special HTML code but that doesn't fix the issue. Any help? Using the same
Sing Up form confirmation email marked as spam on google
Hi, I have a problem setting up Sing Up form related to a List. I created a simple sign up form and use the URL link generated to load the form an insert data (email, first name, last name) If I use as email address any address on google domain (google.com but also other domain registered on google server) the confirmation email was automatically marked as SPAM. I think the problem is on the mail header generated by zoho. If i send an email campaign to the same email address this one was not marked
Associate Leads from Web Forms to Campaigns
Is it possible to pass the Campaign ID in a Web Form? I would like to do that so Leads that are created from that Web Form are automatically associated to the Campaign that was specified.
Edit information in a zoho campaign text area field
When I try to edit information in a zoho campaign text area field and click the edit link the field goes in the edit more without data. e.g. When I call a contact and the contact has a text area field Personnel message with value text text text and I click the edit link in the edit box of the field there is no info. Please see the video http://screencast.com/t/xFwbMqViyY Why zoho campaign does not keep the data of the text area field by edit?
How to avoid being labelled as Spammed
Hi I am using Zoho Campaign for email marketing, however, my emails as being marked as spam by postini. The image is not big at all (12KB) but it does have 345 words. Can anyone help? Thanks
Changes not ssaved
I have created an HTML template which I unable to edit - well I can, but as soon as I save and exit, the changes are not saved. I've tried cloning and editing, and that doesn't work either. Please help me as I need to get this campaign out urgently.
Canada’s Anti-spam Legislation with Effect from July 01, 2014
For the past few weeks, there has been uproar throughout the email marketing world about Canada’s new Canada’s new anti-spam legislation(CASL) which will be effective July 01, 2014. According to CASL, Canadian citizens will have a greater control over their inbox and can take action against email marketers indulging in unsolicited emails. What you need to know? In December 2010, Canadian legislation passed a law to run the e-commerce industry especially email marketing in a smoother way. This
Autoresponder 3 emails per week
Hi, We currently use AWEBER and before switching to Zoho Campaigns we were hoping to test the functionality of sending autoresponse emails to subscribers 3 times per week. Firstly - it says we have to update to the paid version of Zoho Campaigns - see top of attachment. Are we able to use a trial version to test the autoresponse functionality? If not how do I test before paying? Secondly - I want to just have myself on the mail list for this test campaign. Would this test email have to be sent for
Sincronización y correos secundarios
Hola buenos días. Tengo dos dudas sobre Zoho Campaigns. Resulta que la sincronización de clientes, contactos y posibles clientes cuando enviamos una nueva campaña, no se lleva a cabo como pensábamos, ya que la sincronización se establece solo con el apartado de posibles clientes y de contactos, pero no de clientes. Mi pregunta es: ¿Como lo podemos hacer para sincronizar los clientes a las campañas que queremos enviar? La otra cuestión que necesitaríamos resolver trata sobre los correos electrónicos
White borders appearing in templates
I have recently noticed a problem while working with ZOHO campain and Email campaigns. There are white borders appearing in the template even though the inner and outer background colours are the same. Is there a bug in the program and/or how can delete the borders?
User Click timing
Hi, After running an email campaign when I go through the reports, I wish to see when(date and time) an individual user have opened and clicked at a particular link. A graph of when the users in general is present and the links clicked too is available. So I want to know a) Is there an option to customize the way reports are generated in Zoho campaigns? b) Is there a way where we can see which user has opened an email and when? c) Is there a way where we can see which user has clicked on a link
Zoho Campaigns Contact Honorific or Degree
Hi: we have large number of physicians in database, does Zoho Campaigns allow honorific? We see only following fields. Can an honorific or degree field be added? e.g. Dr Sanjay Gudala or Sanjay Gudala, MD, PhD We see only as follows now, with no apparent method to edit/modify the fields. Contact Email: First Name: Last Name: Company Name: Phone: Address: City: State: Zip Code: Country:
Problems for "save & close" the content
Dear All, We have designed a new content, but we are pushing "save & close" and this action don't reply. What can be the problem?
Contact Unsubscribe API method issue
Folks, I am using Contact Unsubscribe API method but i am getting following error, It start happening now before it was fine. It seems there is some issue on API end. Contact Email zhafeez@wealthx.com API response { "message": "Subscriber does not exist. ", "status": "error", "code": "2103", "uri": "/api/json/listunsubscribe", "version": "1" } Is there any way or possibility, If we want to use http://zc1.maillist-manage.com/ for managing newsletter subscription for our users.
I am sending a test campaign of a Draft Email and it is only sending in plan text, even though I have selected HTML only
I am trying to send a simple email campaign, have drafted the content and layout and anytime I send a test It is only a plan text version. No graphics, no colour, no layout whatsoever.
Header & Footer Merge Tags in the content...
Header & Footer Merge Tags in the content... Hi there... I would like to use Update Profile and Unsubscribe Pre-defined Merge tags in my content of a campaign. How can I do it with just the following: I would like the user to be able to click directly on Update Profile rather than the entire link being shown and clicking on that. And same goes with the Unsubscribe. Using the merge tags is great, but in the content of the campaign... it is the entire link that shows... How can i change this?
Updating Your Profile - mailing list
Is there a way to turn off (sort-a-speak) specific mailing lists so they do not show up when you go to Update your Profile? Or can you choose which mailing lists you would like them to have access to? Or can we delete mailing lists that have been created from other users (that are not active)?
Send same campaign to updated subscriber list
I would like to know if it is possible to send the same campaign email to the same contact list. but when the contact list has been updated with new subscribers I would like to send the same campaign email to the new contacts, so the campaign is not sent to subscribers who have already been sent this campaign? Is this possible? Or do I need to create a new list for new subscribers? Many thanks in advance Cheers Rob
Company link in footer of notification mails doesn't use the link added to company profile
The company link in footer of notification mails doesn't use the link added to company profile, insetd it is <href="CompanyName">CompanyName</a>. How to fix, please fix.
RSS Feed email losing formatting
I create an RSS feed, changing it to look the way I want. Adding our logo, an additional column and text formatting. I save and quit, and when I come back, it is all gone. No logo, none of our colors, and the formatting is returned to the original look. How do I fix?
Email Marketing - Competitions Entries
Hi We are going to be holding a competition, and wouild like to use the campaigns to create a form with tick boxes etc to select their answers to the questions we have. Is it possible that the specific inventory questions can be automatically mapped to the relevant fields in CRM? How can we create this? Thanks
Posting to facebook pages is broken
I can't seem to send posts to my facebook page, who's behind the QC in Zoho, seems to be a joke of an application! that we have to pay for!! The whole point of the app is to simplify the management of social updates/campaigns. Yet it seems to fail at doing this. Links broken, images dont show properly..... Get it sorted!!!
Company Name in Mail Merge Tag
I've imported Company Name from my Leads into a List What is the mail merge tag so I can include it in my email content? e.g. the Company name equivalent to $[EMAIL]$
Mailing Lists and Spam
Hi Loving ZOHO by the way. I am however worried. I want to use content marketing and initiate a relationship with propsective clients so that they permit me to send them mails. However, I need to let them know what I have got in the first place. To do that I was going to do an email campaign from a bought list as SEO isn't going to be a likely route on its own. However, I am getting the impression that a bought list from a third party is frowned on - so what do I do? Nick
Tweet through Zoho Campaigns
My question is really how does this work with the options provided? I want to send off a tweet as I would from twitter which would look something like this: This is a great idea, check out bitly.com/928392, and think of @mycompany for the future But the options in zoho campaign ask me to choose between a status, link, image, etc. When I add this as a link it fetches the information but says my tweet is too long (when I put the same information into twitter it is perfectly fine) When I add it as
Incorrect dialogues on "Close" button of "Edit Content" of email campaign
Scenario: Choose Edit Content of an email campaign. Then choose Close. The dialog popup appears: "You have modified the content. Do you want to save?" The two response options are OK and Cancel. These should be Yes and No, or something clearer. Regardless of which option one chooses, a green box will appear with a checkmark and the text "Campaign saved successfully". But, if one has chosen Cancel, then presumably changes were NOT saved, and the text should be something like: "Changes discarded".
Why can't I see mailing lists created by other users in my organization?
We are looking at moving to Zoho Campaigns, but I can't seem to see any lists or contacts created by the other user in our organization. We use many other Zoho products and most of the staff in our organization have their own usernames. However, Campaigns would not be a suitable product if we are only able to use lists created by our own accounts. Any help would be greatly appreciated!
Update profile web page doesn't mark lists already subscribed
Update profile web page doesn't mark lists already subscribed. This is very inconvenient! It means we can't send out first email campaign this week. As this is key in communications and part of managing interest of our stakeholders. Thanks or advice how to configure (hopefully) or for a very quick fix. Thank you. We have chosen Zoho Campaigns and Zoho CRM combo for the good integration compared to integrations of other pure campaign services with other CRMs including Zoho CRM.
Change the form subscription subject/company name
Hi, I have setup subscription form, and i want to change the confirmation email subject line to fall in-line with the subscription form. For instance, i am setting this up so that i can get subscribers for a local club. this is something separate to my company. Can i change the subject line confirmation email. I dont want the subscribers to get confused as this subject line will not make any sense to them?
I am trying to send a test campaign and it is only sending in PLAIN text, even though I've selected HTML only
I have created a draft campaign and want to test it before I send it to contacts. Every time I send/receive the email it has no colour, graphics or layout even though I have selected HTML copy only. Is this common? Is there a simply solution to this?
How to send a direct link to a Email Campaign report summary?
How to send a direct link to Email Campaign report summary view? Objective, send collegues in sales & management direct link to key data, not PDF. Typical problem of AJAX canned pages. After quickly inspecting UI I didn't found any var to be used as HTTP get... happy to receive any dirty hack. Thank you. Very simple though: https://campaigns.zoho.com/email-campaigns/Name%20of%20Campaig
Remove Zoho Campaigns from Footer
In which plan is it possible to remove Zoho Campaigns from Footer? https://www.zoho.com/campaigns/comparison.html
Email Campaigns
Hi there. I am trying to set up an email campaign. I am doing test emails at the moment and I am getting 2 emails sent to an account every time I do a test email. One email is the template I designed and the other is an plain text email of the template I designed. Obviously I want to sort out this issue ASAP and am a bit inexperienced with ZOHO so I need some help! Is there any way to get rid of the plain text email. I only want to send the template I designed to clients when I get the email campaign
Update profile is counted as Unsubsribed in campaign statistics
Update profile is counted as Unsubscribed in campaign statistics. Please help. Thank you.
Hotmail hard bounces
Hi, I'm collecting emails at my website and I started one e-mail campaign using that list. The first welcome email I sent to 91 users returned 30 hard bounced, but the strange thing is that 29 are HOTMAIL addresses. Searching it on internet I saw other persons with same issue and a lot of different possible solutions. Can I assume this emails are really "bad mailboxes" or it could be an error? And if it could be an error , do you know how to solve it? Thanks, Marcus
Unique Recipients Count: 462
Hi, The number of unique recipients is identified in the Campaign summary where more than one list is selected. Is there any way to see or print a list of the actual recipients? Preferably before the campaign is sent. Cheers David
Undelete a Campaign
HI i deleted an old campaign by mistake is it possible to get this back?
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