How to remove banners at the top of email web page
Every day, I find valuable screen real estate being consumed by Zoho advertising themselves at the top of my email web page. I can dismiss that "announcement", but something else will come back the very next day. How do I permanently dismiss them as 99%
Zoho email experiencing delay when receiving emails from AWS SES
When sending an email from our SES, our non-Zoho email is receiving emails almost instantly with a 1-2 min delay, however, the zoho email we send to is experiencing delays from 3-4 hours and sometimes dont recieve them at all. Any idea what might be going
!! URGENT My sent mail goes to spam
I tested a few times and every time I send mail out it goes the recipients spam box. Why is it marking my mail as spam? please help me ! thanks
Shared subfolders
Am I right in thinking that there is no Zoho email application that allows me to create a shared inbox and then add additional folders/subfolders under that inbox? If so, this is really quite incredible and probably a deal breaker for us to start using
Cannot unblock IMAP for my account
IMAP got block on my account for suspicious activity because I was testing different VPN servers in different locations. When I try to unblock it I get an error that says Sorry , we are unable to process your request, please contact support@zohomail.com.
Migration meines Accounts auf einen europäischen Server
Hallo, wie kann ich meine Daten auf einen europäischen Server migrieren lassen? Ich habe hauptsächlich mit Kunden in Deutschland zu tun, die einen entsprechenden Datenschutz erfordern. VG, Kai
Support answers every 2 days
I've tried to contact support via email, but they don't answer unless I call and complain. They still haven't solved my problem. Please reply.
How to Authenticate Heartland Footwear Email Domain
Hi Zoho team! Can you give me a quick step(s) needed to Authenticate Heartland's email domain with Zoho? Thanks! :)
DKIM failed
My zoho mail account couldn't be contacted.
SMTP Auth Problem - 554 5.7.8 Access Restricted
Dear all, I have an application running in Laravel, and I use ZohoMail to delivery some emails, and it was working for the last 7 months, and today (12/11/2020), something happen and I dont know where or how happen... My application could note delivery
Unable to retrieve inline / embedded images using Zoho Email API
How can i retrieve inline / embedded images in the email using zoho API? Also, how can i retrieve multi part emails using zoho API?
POP3 emails does not get deleted in Zoho Mail after being popped
Dear All, Although I'm currently receiving updated emails from the servers, and i "unchecked" leave a copy in the server. The popped mails do not get deleted and I've to remove them manually into the trash Thanks Adrian
Free webinar alert! The Art of Virtual First Impressions: Professional Etiquette with Zoho Workplace.
Hello, community members! We're delighted to invite you to our first webinar of 2025, The Art of Virtual First Impressions: Professional Etiquette with Zoho Workplace, on January 23. The effective usage of Zoho Workplace isn't just about the tools—it’s
Search Function Not Working Properly
Search Function Not Working Properly
Unable to send message; Reason: 554 5.1.8 Email Outgoing Blocked
My account is mino@flawless-frames.com, or flawlessframesstudio@gmail.com Could you please unblock my account, I've got restricted from sending more emails
Zoho email folders gone
Hi, All my email folders are gone, i cant found any email, except sent. Also before folder rulesas was changed and i didnt fixed them, could you please check it?
Getting error for invalid session on zoho mail
Hello, Today our office staff start having challenges with our email once logged in. I keep saying : Invalid session you will be logged out in 3 seconds. And it wont allow me to send any messages.
I can't send and receieve any email ERROR CODE :550 - 5.7.26
Hello, I can't receive and send any email for months. I already sent an email to Zoho support but didn't get any response. I attached a screenshot of a message i get always when i tried to send an email. Please help me asap.
How can I send out edm email without execced the mail limit and got block?
Hello, What service should I subscribe and pay for?? Thanks Tomuel
Unable to verify Domain - Exabytes
Hi, I have obtained a .com.my domain provided by Exabytes, but am unable to verify the domain ownership despite added in both TXT and CNAME as below: TXT - Name: @ ; Value: zoho-verification=zb88785805.zmverify.zoho.com CNAME - NAME: zb88785805 ; Value:
Problems with email configuration and slowness in Zoho support.
I've been having problems configuring emails since yesterday, they responded to me today, I sent a response right away and so far I haven't received a resolution to the problem. Attached are the configuration attempts that were made.
Ajuda! Não é possível enviar mensagem; Motivo: 554 5.1.8 E-mail enviado bloqueado
Não estou conseguindo enviar email está aparecendo isso ai amorproprioterapias@amorproprioterapias.com.br
POP/SMTP issues with Gmail client & problem with support
Hello! I've recently encountered an issue with POP/SMTP synchronization with my Gmail client. After issuing a ticket to Zoho support, the status shows up as "Invalid" and I haven't recieved any kind of reply. So I figured that maybe the community page
Contatos apagados ainda aparecem
Olá boa noite eu apaguei os contatos que tinha salvo, porem quando clico em "para" na parte de envio de e-mail, ainda aparece os contatos la e as categorias, que tambeém foram apagadas. como apagar completamente os contatos e as categorias?
Issue with Receiving Emails After Domain Recovery
Dear Zoho team My domain recently expired, but I was able to recover it after a period of bidding. While I have reconfigured the domain and can now send and receive emails from newly created addresses, I am unable to receive emails sent to the addresses
Incorrect Device Time
Hi On my windows laptop I can't sign into Zoho mail due to "incorrect device time". I'm in Toronto, Canada. How can this be resolved?
Allocate emails to user in a shared mailbox
Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.
Zoho mail filter Add to WorkDrive doesnt't work
Hello, We have a problem with using the filter in the email. So, we want that when a bulk payment confirmation from the online store arrives, this email is automatically saved in HTML format on the drive using the action 'Add to Zoho WorkDrive -> Email
Deleted message in SPAM
In one of my gmail accounts (getnickifit@gmail.com) I had an email from PayPal in the SPAM folder. I thought I was moving the message to the inbox from the zoho mobile but it looks like it was deleted. It is no where to be found--inbox, trash, etc. Can it be restored?
Emails take up to 14 hours to arrive and often never arrive at all.
I've been on hold on your support phone for two hours. I spent an hour waiting to talk to somebody somebody finally picked up. They asked me to give them my ID number and when I found it, they were gone they didn't hang up. They just walked away from
Emails take up to 14 hours to arrive and often never arrive at all.
I've been on hold on your support phone for two hours. I spent an hour waiting to talk to somebody somebody finally picked up. They asked me to give them my ID number and when I found it, they were gone they didn't hang up. They just walked away from
Chrome browser issues. Anyone else?
I am suddenly having multiple issues with Chrome browser interpreting the Zoho Mail interface. Anyone else? Any known problems? Thanks, Todd
Location Lookup
Hi Team, When I enter an address into the location field, there is no map address lookup happening. What setting have I missed that will get this working? Kind Regards John
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Hello. My domain was renewed recently and since it came back online I've been having this issue. Read it here that I need to verify it again with Zoho. How can I proceed to this verification? Thanks!
merging email accounts
previously I was using 5 mail pop mailboxes within VO , 2 of them are becoming obsolete so I was thinking about deleting the obsolete ones and merge the remainders into my main account mailbox within VO , is this possible ? thnx in advance.
Can Wisestamp email signature be use with Zoho mail?
Does a Wisestamp email signature work with Zoho mail?
WiseStamp
WiseStamp is an excellent social media signature tool. It integrated seamlessly into Gmail and Thunderbird, plus a few more. Are there any plans to get this incredible app integrated into Zoho. check it out here: http://www.wisestamp.com/ thanks Tim
Emails received - edit subject field
Is it possible to edit the subject field of an email received. ie if I received an email with a subject field of "management accounts" could I edit it to "management accounts as at 31.03.09"
Incoming mail doesn't show sender's name.
Zoho incoming email doesn't show sender's name. This is terrible and not good.
554 5.1.8 Email Outgoing Blocked
HELP!!!!! My e-mail marymariya@zoho.com is blocked. Error: 554 5.1.8 Email Outgoing Blocked The third day I am writing to the forum, but zohosupport is not responding. Why? What is the problem? I ask to help solve the problem, because I can not communicate with my customer base.
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