How do I set the default Font type & Size_______________________
Hello, When I create or reply a new email, where can I set the default font type and size. "Settings" doesn't give very many options only "Large" and "Small" .... is there another place where I can customize the default font and size? george yourbizzwizz
App specific password not working with Gmail (SMTP)
Hi, I want to send emails via my Gmail / G-Suite business account. I generated an app specific password for my account because we're using 2FA but I still get this error: 535 Authentication Failed , code: 535 Server settings are: smtp.zoho.com:465 with SSL and my email address as username Thanks for any help with this issue
Can send emails but not receiving to outlook
Out domain name is tjay.lk our mails can be sent via outlook but its not receiving. can you please check it as soon as possible? getting an error message : log onto incoming mail server (POP 3): Outlook connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP) thanks buddhika
Zoho Mail is no longer reliable enough for my business
Over the past few months there have been so many mail issues. All of which I have had to discover, or my clients have discovered and tell me that my mail isn't working. I have customers sending me mail now to my personal mail address because of these problems. Today I have customers saying they are getting bounce backs saying my email address does not exist on the mail server. On my end it looks like everything is working, I can log in, send mail, etc. Meanwhile, There is no website that Zoho provides
Email are received but not sent instead
Hi, I have just signed up for an trial offer but see that emails are received but when sent they are left in the sent items as "in queue" and not actually been processed. Please can you check what is the issue ? Attached is the screenshot. Thanks Jyoti
I can send Email to same Domain?
I can send emails to same domain!! for example: my email is: vas***@sanar***.com when I want send to rbamshmos***@sanar***.com or ad******@sanar***.com It doesn't send.. But when I send it to : t.azzan***@gmail.com It send directly.. Please help APAS...
Unstable receipt
今日使用的Outlook收信會一直跳出0x80042180代碼錯誤，再請協助解決。 我們的網域為：book4u.com.tw 謝謝
I'm not receiving email from yahoo.com.br
I am not receiving emails from any @yahoo.com senders. This is only happening for emails coming from @yahoo.com. I am receiving all other emails properly except yahoo This is one email that never got to the recipient: Date: Tue, 25 Sep 2018 03:08:07 +0000 (UTC)
From: Paulo Alexandre Silva <pancs1@yahoo.com.br>
To: Paulo Silva <paulo.silva@sulsegseguros.com.br>
Message-ID: <1137188405.1914909.1537844887634@mail.yahoo.com>
Subject: Mensagem de Teste
MIME-Version: 1.0
Content-Type: multipart/alternative;
Not receiving emails sent from xxx@YAHOO.com to my xxx@ZOHO. All others working OK.
I am NOT receiving emails sent to me (xxx@Zoho.com) from any xxx@YAHOO.com senders. This is ONLY happening for emails coming from xxx@YAHOO. I am receiving All other (Non-Yahoo) emails properly. Are emails sent from xxx@YAHOO.com being BLOCKED for some reason?? This is a bad problem - please HELP as soon as possible.
closing topics before they're resolved
i posted yesterday for help with setting up comcast under pop3, and someone decided it would be a good idea to close the topic before it issue was resolved. it was suggested that i email instead for further help. that is fine if the information i would be given would only benefit myself, but having the pop3 setting posted on the main forum would benefit many. in the future please leave a topic open until a solution is reached. with that said i found the forwarding settings on comcast site, so just
634084370.internal.sites.zoho.com’s server DNS address could not be found
Hi Team I have hosted my site www.soinslogistics.com with zoho. it worked for quiet a few days but stopped working last week. My domain is with godaddy.com. Cname record is www pointed to zhs.zohosites.com Additionally, i have forwarded my domain to www.soinslogistics.com Please help to resolve this error. http://634084370.internal.sites.zoho.com/ This site can’t be reached 634084370.internal.sites.zoho.com’s server DNS address could not be found. Try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked << please help
Dear Sir/Madame I have a problem to send the massage with this code: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help me out with this problem. My e-mail address is kenny.y@thaiconsulatela.org Best, Kenny
Desbloqueio de e-mail
Boa tarde, Meu e-mail está bloqueado para enviar e receber mensagens. O erro relatado pelo sistema é: "Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked. Learn more." Peço-lhes para desbloquear o meu e-mail. Atenciosamente, Guilherme
Problema no envio
Olá não estou conseguindo enviar e nem receber email recebo a mensagem Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked e quando faço o teste para enviar da como mensagem da não entrega do email e aparece Mailbox delivery failure policy error email é contato@megadanca.com.br preciso da solução urgente para desbloqueio pq se não vou precisar mudar de serviço de e-mail obrigada
Can not send to military emails (.mil)
A large percentage of my emails are sent to military units and personnel. I had this problem when I first started using ZOHO but then it went away. But, now it has started happening again and it's becoming a big problem. I get the same response back every time I try to send something. It seems to only be an issue with .mil emails. Please help! I have had to start using a google email for my military correspondence but I'd like to keep it all in ZOHO. ERROR_CODE :421, ERROR_CODE :Host not reachable.
Is Zoho Mail Server down or unestable?
My team and I have a big trouble, we can´t connect to our mail via cellphone. Some times neither in the web GUI. The problem is since today, do you have any problem? We can wait or review our mail configuration. The erros is 400 o can´t resolve the DNS on the web Greetings
can't reach zoho.com or mail.zoho.com
Hello We can't reach zoho.com or mail.zoho.com. Tracing route to zoho.com [8.40.222.155] over a maximum of 64 hops: traceroute zoho.com traceroute: Warning: zoho.com has multiple addresses; using 8.40.222.155 traceroute to zoho.com (8.40.222.155), 64 hops max, 52 byte packets traceroute zoho.com traceroute: Warning: zoho.com has multiple addresses; using 8.40.222.155 traceroute to zoho.com (8.40.222.155), 64 hops max, 52 byte packets 1 192.168.100.1 (192.168.100.1) 0.940 ms 0.487 ms 0.346 ms
Setting Up Comcast
good day, i am trying to add my comcast,net email accounts under pop3, and i'm truly at a lost. this is what i have entered so far: general xx*******xx@comcast.net, xx*******xx, xx*******xx@comcast.net incoming 995, plain(i'm assuming means none), mail.comcast.net, my password the next button won't hi-lite to go to outgoing. any help would be greatly appreciated, thanks
Unable to contact server
Good day I have been using Zoho with no issues so far. But for the past day when I try to use my Zoho app on my phone it tells me UNABLE TO CONTACT SERVER when I use my phone data. This issue disappears when I connect my phone to my Wifi, but I need it to work properly with my phone data. Any solutions? Thank you
Mail for multiple clients (cannot connect or send)
I have multiple users (challengesales.com) That cannot send mail. Using Apple mail and Outlook cannot connect to send. Cannot reach https://mail.zoho.com In addition another client using another (custom domain) is also having issues. Help.
Account is inactive
Accidently deleted my account trying to login get message account is inactive The account I’m trying to use is alexander.mullen@zoho.com Thanks
Given emailid already exists
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' dev@memberbuy.com.au Please fix it thanks.
CNMAE Records
I moved my domain to a different account. My domain had already been verified and now I need to reconfigure CNAME records but I can't find them on my account Control Panel. What must I do?
My mail is blocked
Dear Zoho-Team, I just recieved a Mail: "Dear User, Greetings from Zoho Mail Team. Your email reception for the account (viktorija.kopmane@zoho.com) has been blocked as the mailbox storage size exceeded the allocated storage. We suggest you to clean up emails to create some space or buy additional storage. Refer the help page Manage Mailbox Storage for more details. Once you have freed up at least 5% space or purchased additional storage, you can unblock yourself from the Mail Accounts section in
ERROR_CODE :550, ERROR_CODE :5.7.1 - SPF MAIL FROM check failed
Hello, I desperately need help. I have a constant problem with my and other accounts of my organization. The message that appears is this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contasapagar@normandyhotel.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <contasapagar@normandyhotel.com.br>: Recipient address rejected: SPF MAIL FROM check failed rh@normandyhotel.com.br INVALID_ADDRESS,
MY MAIL DOES NOT RECEIVE MESSAGES
BEFORE I RECEIVED NORMAL MESSAGES, ALMOST A FULL YEAR WITHOUT HAVING PROBLEMS, BUT NOW THAT SEND ME MESSAGES THROUGH GMAIL OR OUTLOOK, DO NOT ARRIVE ME, COULD YOU HELP ME ?, I ASSURE THAT NOTHING HAS BEEN MODIFIED.
ERROR 550. DENIED BY POLICY
Hi helpdesk, I'm the IT guy of our company. We've our business mail stored at zoho and we're having issues sending mails to some persons. Those emails that couldn't be delivered belongs to the same domain "aena.es" which is an important airport of Spain. We receive and automatic message which says: *********************************** <name-of-person>@aena.es, ERROR_CODE :550, ERROR_CODE :Denied by policy **************************** No attachments, mails to only one person (not a distribution list).
Gmail couldn't identify POP server
One of my email using Zoho Workplace has reached its 5GB limit, so I'm trying to export all the emails to gmail to free up space. However, Gmail is saying it couldn't identify Zoho's POP server. Can anyone help me in this?
Not recieving incoming emails
I am able to send emails. But not able to receive any emails. No error message feedback to sender. email addresses are is adeel@webienz.com,&rabia@webienz.com. Could you please help? Thanks in advance!
Display of full name
My full name is Henry Walsh, but when I send messages people see me as "Alex henry**@zoho.com". How can I fix this?
SENDING MAILS PROBLEM
HI SIR WE ARE UNABLE TO SEND MAILS FROM www.truepath.co.in domain, my id is rajan@truepath.co.in i am getting Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more. error kindly resolve it asap... Thanks & Regards T. Rajan Proprietor, +91-9840765121 TRUE PATH Web Solutions www.truepath.co.in
Some HREF protocol is not working as must be.
I try to put on my email signatura a LINK to call me like this <a href="tel:+1800229933">Call us free!</a> But the wysiwyg change my html code, putting a "http://" before the href data, like this <a href="http://tel:+1800229933">Call us free!</a> give me a error when the peoples go to link.. Any solution for this important issue i think? Thanks
I can't log in to my account.
This account is fine but I can't access my other Zoho account. Here's an account detail that having a problem. https://cl.ly/320cfee8feb7 I am the admin of the account and using zoho mail as primary email. So basically, there's no way to log in to my account. The reason is the OneAuth app, used for 2 FA authentication, keep crashing. Please help me unlock and disable the OneAuth feature. Thanks
How to have the Preview Pane at the bottom in the Zoho Mail
Hi, Is there a way to have the email Preview Pane at the bottom instead of the right hand side default? Thanks
Outlook can't connect to IMAP Server.
Hi, The CEO of our startup wants to use outlook. I enter all the details as per https://www.zoho.com/mail/help/outlook-imap-access.html and it doesn't work. I get the following error:
Help! Unable to send outgoing email
Hi Hi, We're having trouble sending outgoing email for @Clara-Sunwoo We went and deleted sent and trash just in case we have exceeded the limit. Any answers or fix? Thanks! - Mala
Email outgoing has been blocked
Hi Admin One of my team member just told me that his email has been blocked and not able to receive and send emails . his email is furqanul@mediatrenz.com Kindly check it and please make it unblock asap so we can resume our work as this is causing lot of problem since we are not able to receive any email. Looking forward for your response. Thanks Prabhat
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP XXX.XX.XX.XXX listed as abusive.
I'm not able to send emails to an @address that I have always been able to (as one of my business contacts) and am given the above error code. There have been no problems in the past, and I'm simply to replying business emails sent from the exact @address that sent me the message originally. I checked the Blacklist as well to no avail as they aren't listed. Now i effectively can't communicate with this business or anyone with an @address from them. Any suggestions?
Receiving Null error while sending an e-mail in Zoho
Hi , I'm trying to send an e-mail from Zoho with my G-mail address. Everything in the parameters is correct; my g-mail is added and the e-mails I send from G-mail are linked to the client in Zoho. But when I'm trying to send an e-mail from Zoho itself; I get the "Null" error. My pasword for G-mail has been changed; I think that's the problem but I don't see where to update it ! Thanks in advance!
Account blocked despite deleting emails.
Hi there, My account was blocked because it reached the limit for free account. I've gone through and removed lots of old emails, but the quota is not updating and my account remains blocked. Please help! The account in question is the one I've used to sign in to the forums. Thanks, c
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