Can't seem to log in suddenly but only on Windows computers
It goes to the Loading... email@zoho.com page but stays there and doesn't go to the inbox or anywhere. Tried on 2 different computers , I was able to login through the browser on an android tablet (I do not have the app on there)
The email address you have entered belongs to a different deployment/region.
I own marphe.com but I can't add. What should I do?
Help restore deleted mail box
Hi support team, I made a mistake when deleting mail box before backup. Please restore mail box - thoa.nguyen@sharetea.vn Thank you for helping and wonderful IT infra support. ZOHO Rocks !!
Mails not Forwarded to Gmail
Hi,Its been one year we started using Zoho and Zoho was absolutely fantastic in forwarding mails to Gmail. However since last 3 days no mail is being forwarded to Gmail. Please assist.
I accidentally deleted 2 emails today
Hello, I accidentally deleted two important emails today (they aren't in Trash). Can you please recover it for me? Thanks in advance.
Turn off spell checker in the Zoho Mail App Linux
I'm using the Zoho Mail App on Linux. When I write e-mail in Swedish I get the read lines under "misspelled" words. I understand that this isn't the spell checker in Zoho Mail App. If this was in a browser I would disable the spell checker by right clicking and the un-select spell checker. I'm not able to do this in the App. Is there any other way of disabling the spell checker?
Reconfigure POP3 Account in Zoho Mail
My server settings for my original POP3 account has changed, for some reason I cannot edit or even delete this account. I have even added another POP3 account and set it to the default in order to try and delete the old account but nothing works. The implication of this is that I cannot setup an IMAP or POP3 account in ZOHO CRM with the original email address as an error pops up saying that there is already an email account in ZOHO mail with the same email address. So my question is how do I delete
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hello, Could support please check why my email sending has been blocked? I'm seeing "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." It seems that i'm also not receiving emails either. Best regards,
Can't connect to SMTP server
Hi, i'm trying to send mail from a mail client through Zoho's SMTP server, however the connection keeps on failing. The error message from Thunderbird is: "Sending of message failed. The message could not be sent because the connection to SMTP server smtp.zoho.com timed out. Try again or contact your network administrator." Other mail clients (Opera Mail, Windows Mail, Android Mail) give similar error messages or simply refuse to send any mail, keeping it in the outbox forever. IMAP access and sending
HELP. I am unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please help me, I've already send my problem to support(at)zohomail.com but my email outgoing is still blocked. my email is: bernardia.a(at)zoho.com
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please help I need to send a thank you email regarding a job interview
I have set up zoho to take mail from gmail
I have set up Zoho to use Gmail as the pop3 server this week for the first time. there is clearly a lot of mail to download the first time and this has got to 7000+ and stopped. hasn't done anything for 2 days and is not downloading new mail either. Any idea's
Zoho Mail Desktop Lite security issue, unusable interface
Hello, in trying to use Zoho Mail Desktop Lite I found out 1) I can use my normal password, not an application-specific password even though I am using Two-Factor Authentication 2) I need to log in two times, the first time it returns me to another login screen 3) When it finally logs in the interface is too small to read or write emails. See the animated screen capture below. I pixelated the user names.
Mail is blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked I cleared the inbox for resolving the storage issue still i am facing same issue with my ID ranjeev@khbrealty.in Kindly solve this issue.
Email Signature is not working.
Hi, I have added a company signature to appear in the emails i send. But it is not working. Everytime i have to copy the signature and paste it in the email manually to do so. Please help me regarding this issue. Thanks Muhammad Saim
Not receiving email in my domain
Hello guys and thank you once again for your patience and knowledge. Right now im unable to receive emails from outside my domain,i.e. gmail... BUT im actually able to successfully send emails to anyone. I guess i might have some sort of dns problem here. Could you give me some kind of help or advice? the domain im talking about is: dashhelpme.org In the attached file the detail of my mx record set for the domain. Thank you in advance. Giorgio M.
I cannot receive emails into Zoho from my main pop3 account - it is disabled and cannot be enabled. Please help
My main pop3 account at zoho is disabled and I cannot enable it. When I move the slider to the right it goes back to the left and triggers the "Ooops...." message as shown below. It has been like that since Friday midnight. I sent a request to Zoho support and asked a question here on forums yesterday - no answer. I am a paying customer and the service does not work. I still have not fully recovered after the forced UI upgrade and now this... Could you please help?
Unable to add my domain
Whenever i try to add my domain " thewhitestore.tk " it says This Operation has been restricted. Please contact support-as@zohocorp.com for further details
I am not receiving emails to Zohomail. Hosting using Hostgator, need help in configuration ASAP
I have purchased my domain www.gtcgroups.com in GoDaddy.in and hosting in Hostgator. I purchased Hostgator service and trying to configure the email with Zoho and I'm not receiving any mails. Need help in email configuration. What should I have to do please resolve my problem.
Connection could not be established with host smtp.zoho.com
Connection could not be established with host smtp.zoho.com [Connection timed out #110] {"exception":"[object] (Swift_TransportException(code: 0): Connection could not be established with host smtp.zoho.com [Connection timed out #110] at /var/www/123job/releases/5/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:269) [stacktrace]#0 /var/www/123job/releases/5/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(62): Swift_Transport_StreamBuffer->establishSocketConnection()#1
Add mobile number - Verification code never received
Simple as title. I'm trying to setup my email account, but I can't get my mobile number verified because I never received the verification code. My mobile number is ok because I can send and receive other text messages.
Not receiving emails on one of two accounts
Hi! Strangely I'm receiving emails on one of my email accounts and not on the other. The one that doesn't work is info@liftsurf.com . I use it for professional purposes and it's upsetting e a lot not being able to count on it. Can someone help me please?
Can not able to send zoho mail to gmail,etc..
I am getting error like,but I set correct mail and pass in auth.in console I am getting response. Error: Invalid login: 535 Authentication Failed at SMTPConnection._formatError (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:606:19) at SMTPConnection._actionAUTHComplete (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:1335:34) at SMTPConnection._responseActions.push.str (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:366:26)
Zoho reverts to font size 12 even when the default is set to 11
It's just simply annoying. I want it to be 11, the default settings allow me 11, therefore I want 11 font. Every time I create a new mail, or reply to an existing, it switches to 12. Why? Please could you fix?
Can't receive emails from gmail!
I just made my new Zoho email, but I can't receive any gmail emails. I can send them but I don't receive them.
Skype link at email signature
Hi, I want put my Skype contact like (skype:j.francisco.o.rocha?add"?) in email signature but i can't because signature only suport http: and email: links. Possible solutions: - Enable html editor for signature (workaround) because at this time that is not enable - Add support for Sype links (skype:) Any help for this? Thanks Francisco Rocha
Gmail not importing emails since today morning
Hello I have gmail importing emails from zoho. Since this morning, 2 accounts are not being able to import the emails into gmail and they are agiving this error: "Bad msg size: 1 -1" URGENT PLEASE! Thanks!
Help Me - Server IP 135.84.80.196 listed as abusive
Hi, i have a problem when i send an email to mzuniga@klassikcar.cl. Detail error: mzuniga@klassikcar.cl INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP 135.84.80.196 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information. Protection provided by MagicSpam 2.1-8.3 http://www.magicspam.com I tried add this ip and email account to my white list, but isn't work. ¿Can you help me? ¿Can you unblock that ip?
I can not add my meulink.top domain
Hi, I created a free account to have an email with my domain meulink.top, but I can not add this domain to the control panel. How do I add my domain meulink.top on my account? I am totally against SPAM. This domain will only be used for articles. Thanks for listening.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked Please Help
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked Email : zcabral@goodjob.ph please help us we need to send email immediately hope you understand.
Can send email but cannot receive.
I have my email set up and can send email but I cannot receive any email. Even when I reply to an email sent to me from my new account, I get an error message.
account is inactive
Hello, Am trying to access my email address and it says ACCOUNT IS INACTIVE please kindly help me look into it and get back to me asap. My email address is surebeauty25@zoho.com
Cannot receive emails on accounts with aliases associated to them.
Hello, I'm unable to receive emails on accounts with aliases associated. Sending to the alias does nothing too. It used to work, but it stopped at some point (don't know when). What's even worse, is that the email is not being reported as not delivered, so whoever is emailing me, thinks I got the e-mails. They just end up in a black hole. Is this a known issue? Can it be solved and be sure that it won't happen again? Thank you.
Able to send msgs from zoho account, but not able to receive mails from other domains
I am unable to receive mails from other domains and gmails also. I can send mails to other domains from zoho account. And I configured MX, SPF, DKIM setting in my domain manager but still i am getting following errors. DEBUG SMTP: shaily@pcetutorial.ca DEBUG SMTP: jasplabs@pcetutorial.ca DEBUG SMTP: Sending failed because of invalid destination addresses RSET 250 OK javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 Relay
Your account membership@*****.com has been blocked due to security reasons || Block Type: Block Type: Mail Outgoing blocked. Unknown
Hello there, Our email account (membership@****.ca) was blocked for outgoing email on Friday June 9th, when we sent our members/clients a few email attachments (legitimate, and these are paid members of our organization, not just marketing/promotional stuff). Unfortunately the email account was blocked, and we haven't been able to unblock it (it now says 'operation only for paid'). We do not believe we broke any rules, nor the zoho usage policy, and the emails are completely within normal usage for
Account Is Inactive
Hey :) I think my Neopets account may be associated with Shadowshimmer04@zoho.com . I tried logging into the account, but it says that the account is inactive. Could you please either release that email name or allow me to log into it?
Help setting up Workplace/Mail
I've submitted tickets to Zoho and am getting no response whatsoever. No chat available, no response via email. Very unhappy. I have an email account inadverently sent up as a secondary email to an existing account and I need it instead to be a wholly independent account. Where's the help?
Cannot verify domain .tk
I am trying to verify my doamin ygstakip.tk and it says this operation has been restricted please contact support-as@zohocorp.com for further details can anyone help
Email Synchronization Issue using Outlook via ActivSync
Hello, I have been using Zoho mail for more than a year with my iPhone and Outlook. With iPhone, everything works totally fine (IMAP). Now, for Outlook, I set it up with IMAP at first and everything worked fine except that Calendar did not work. So, I changed to ActiveSync and am able to use calendar on Outlook, which all changes are synchronized on my iPhone Calendar. However, now the problem is synchronization of emails among read, unread, and/or deleted emails. I use two laptops and a smartphone.
I can not receive emails ....What happens?
Hello, Good morning.. My problem is the following.. I have an account with 11 active corporate emails. But, for 2 days, I had a problem with the reception from other domains mail. I can not receive any mail, I get this error: " Mail delivery subsystem " I have my domain configured correctly, I check the page and all data from dns, mx, cname are correct. The strange thing is that we have been with this service for almost a year and it worked correctly, the problem has been presented for 2 days have
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