Reach official Zoho Support and avoid fake support websites, toll free numbers and emails
Dear users, Thanks a lot for choosing Zoho! Our applications are built to help in achieving your day-to-day business goals. We are committed to engage with you, to understand, and develop solutions that enhance your productivity. We are happy and ready to help you use our service effectively. Identifying and avoiding fake support: Just like using popular bank names and financial applications for phishing purposes, using Zoho and claiming to be providing Zoho Support or services with false numbers
I don't have access to my phone to see the verification code
Hello my name is Michael and I own msestudios.com. My email is michael@msestudios.com I'm currently in Colombia so my US phone does not have service here so I can't get the verification code. Please help!
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked - Paid User
I'm a paid user. I get this error when sending. I've unblocked several times and it's blocked me from unblocking said user. After i unblock, i send 1 single mail with 2 attachments about 400kb total, and then i get blocked again. HELP
Unable to send email. Daily sending limit exceeded & blocked
I'm a paid user. My daily limit for sending was exceeded and account was then blocked. I unblocked it several times and now I'm blocked from unblocking it. However, I've only sent a single email and nothing else.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Rejecting for Sender Policy Framework
How can I solve the following error?
Problem With Verify MX Lookup
Good afternoon, I just created a new a new account access and while doing the MX Lookup check I get the following error message: Unusual activity detected from this IP. Please try again after some time.? I need your help, what should I do? Thank you António
User already exist in your org
I asked for help in the mail and nobody helps. I can not create two users tamara arroba linksearch dot com dot br and lilian dot pear at linksearch dot com dot br. Help me
Undelivered Mail Returned to Sender
Hi Zoho-Team! Since yesterday, in our organization we can't send emails to our clients on differents servers, because Zoho Ip is listed like Spam Sender on http://www.sorbs.net/lookup.shtml?135.84.80.217 Please, tell us what we can do to fix it, or what's the reason of this issue. Thanks!
MAIL BLOCKED, PLEASE HELP UNBLOCK ASAP
Hi there, We have currently upgraded to a paid account but we get this message whenever we try to send out message: Sender Address Blocked Could you please help fix this issue ASAP? Two addresses have been blocked and it's causing a serious problem for our business. I have already sent messages to support@zohomail.com hours ago but no response yet. Thanks! Yemi.
How can I delete email alias?
I can´t find a solution how I delete Email alias on a mail account. I have for the moment a Zoho email as alias and this is the first email-adress when I write a new email. I want to take this away and have my own primary adress as default. I have registered it as primary, but the other one is first.
Not Reciving emails After
Hi, I'm Rachel, on behalf of my client, I want to know why they did not receive emails after setting up on Outlook, Please see the attached screenshot of the server settings configured in Outlook. Thanks
Group Email - Sender Bounces
Hi, When I send and email to the group email "committee@pawsandclawsadoptions.com.au" from my personal account "xyx@xyz.com" where "xyx@xyz.com" is part of the group email. I always get a notification that cannot be delivered to its recipients "xyx@xyz.com" Is there anything I can do to stop these emails being bounced? I should end up with a copy of the email I sent to the committee in my inbox.... Thanks
Not able to login to admin account
Hi Team, I would like to create few email account and my account seems doest nt have access rights to create it. Earlier i used to create emails from this account only.It is the admin account. so kindly help me to fix this. Regards, Muthukumaran
Not able to receive mails
Hi I am Bhagyalakshmi and my mail id is bhagya@blc.co.in. we are not receiving mails since October 7 the error shows the server does not exist. please resolve the issue...
Email problem
Dear Zoho! Recently, mail sent from domain uncle-bills.vn to another domain repeatedly. One mail sent, ten mail receive. Beside, mail sent from address shipment.info@notifications.nykline.com to sourcing@uncle-bills.vn can't receive Pls check this problem Thank you!
Help me to resolve my email issue(Urgent)
Hi, Dear Zoho, Can you please help me to resolve my email issues? We just changed the email hosting to change the cname I'm not able to find out the cname or html file for the website verification. I was email to support@zohomail.com from hghtv1@gmail.com but one respond through that. So please respond me on my gmail hghtv1@gmail.com. Waiting for your reply our emails are not working from last 10days plz help me. I'm waiting for your favorable reply.. thanks Abubakar
incoming mails delayed 20 minutes
i use my personal mails send a few test mails to my zoho mail, the first mail received after 20 minutes, and other are lost. I can send mails but can't received please fix it, thanks!
Forget may Ticketchai super user email id to login Zoho Mail
Dear Support Team, Please help me to recover my Zoho mail super user id for www.ticketchai.com domain. Thanks, Aminul
Can't move cursor location by double click
I am not technical so please forgive me if I do not use the proper terms. I am having an issue where I can no longer double click in the body of an email and get my cursor to move to that location. I am only able to move the cursor by using the arrow keys. It will also no longer allow me to highlight sections of my text for deleting and etc. Any help would be appreciated.
Deleting Emails Interval
How many mins / hrs until it show up on the zoho admin account the free up space on deleting emails.
Response 421 for all emails to @gnu.org
Hi, for the past days almost all of my emails to any email address ending with @gnu.org are delayed, and some of them bounce. At least one other Zoho user has the same problem (unlike me the user does not use domain hosting). I contacted sysadmin@gnu.org and they told me that there is no problem on their end. Here's an excerpt from their reply to me: I'm seeing an occasional error from zoho for example: 2017-10-23 12:28:36 [25674] unexpected disconnection while reading SMTP command from sender-co9.zoho.com
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi, When I add email user to my domain zgbaerospacerecruits.com, I got this error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Please help.
login ?
Help required please, I have been unable to login to Zoho mail for at least a week now, with the odd exception. Today all I get is the loading page of the 6 images that flash from left to right, with no sign of getting into my mail, I have cleaned cookies I've cleaned the cache and still have this problem. Are you are able to enlighten me on why this is so? thanks and regards Rick
Zoho mail Not Active
Hi, my zoho mail account is not active. I don't know why but I need it fixed. My zoho email is SMCInvestments@zoho.com Thanks
Unable to receive emails from other domains
My email ID arun@wbtech.in , I am having this problem since yesterday. Please fix it immediately.
Zoho Mail not Active
Hi, I'm trying to log into Zoho mail but it says account not active/disabled. My email is SMCInvestments@zoho.com Thanks...
553 Relaying disallowed
I'm receiving this message when I try send email to my zoho account (email@h2r.tech): 553 Relaying disallowed What can I do to solve this?
I can send email but I can't receive
my domain is tsoft<dot>co
This user is not allowed to add in Zoho
Please I tried to add a user to my account chestay.com, but I got the message below.: Please assist This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further detailsL
Blocked Email
I cannot send or receive any emails. My account was blocked because it did not have any space left. But I already erased all the emails but I still can unblocked it. Can you help me?
Account not found
One of my clients was using zoho mail to host their mail for their domain nabubronzing.com.au however they have recently lost access. When I try and log in using their account, I get get a message saying account not found. Can you please let me know what can be done to get this back up and working? Thanks
Disable ZMNewsletter!!!
How do I disable this folder!?!? It's putting all my stuff in there and I don't want it. Thanks.
How do I make an alias my default email address?
Hi, I have the email address (Stephanie@audacious-faith.com) under which I set up the account. I have an alias (stephanie@paintyourstory.studio) that I also use. I'd like to make the paintyourstory.studio email my default email address. How do I do that? (Meaning, I don't want to have to choose it from the dropdown menu each time I use it - which is multiple times/day.) Thank you!
I cannot enable mail hosting for my own domain shahdnet.ir
shahdnet.ir is my registered domain name and I don't know who had enabled zoho for this domain before. Now I want to use zoho mail hosting but when I try to enable this service for my domain it says: * This domain is already associated with this account "p*****r@s*****". would you guide me please?
Unable to recieve mail
Hello, I am able to send mail with Zoho Mail, but I tried sending a test e-mail with my personal e-mail, and I found that I got an error every time. How do I fix this?
lost password
We have lost the password for info@azarapps.com.py and the main phone is no longer valid. We have posted several inquires in the support form with no response. can anyone help Regads.
Can nit receive emails on zoho but I can send?
Please help me out here. mail id: nitish@punjabtoolroom.com
I am not receiving emails
Emails do not arrive inbox comercial@hidrotecnicauberlandia.com.br and adm@hidrotecnicauberlandia.com.br.
Mail rejected by destination domain
Hello everyone, I' trying to send email drom takis@nevma.gr to contact@wpgreece.org and I get the following error: host mx.zoho.com [204.141.32.121] SMTP error from remote mail server after RCPT TO:<contact@wpgreece.org>: 541 5.4.1 Mail rejected by destination domain Could you please modified the spam filters to accept my email? Best regard Zoe
problems when entering
Good day. The reason for my message is to request your support for access to my email account administrador@metrika.mx that I can no longer access to my account.
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