Group Creation Failed
Hello, I have followed the instructions from this page: https://www.zoho.com/mail/help/adminconsole/public-groups.html When I fill out the form after clicking "Add Group" I get the error message "Group Creation Failed" Please advise - we need this ASAP. I have attached a screenshot. Please note we have tried this with and without a description, with more members and less. Nothing seems to work. Thanks.
Autoresponder for mail groups?
Dear community, we have problems setting up autoresponders for specific mail addresses (groups). The following situation exists: - An email group info@ourdomain.com exists (that works). - In this group 4 users with indivdual mail adresses (with administrator rights) exist - The associated users can receive and reply to messages received through this group mail "info@ourdomain.com" ... from "outside" the business (all users) However, we would like to set an autoresponder as soon as an external user
Loss of attachments received
I am unable to see the attachments I received on mails in Zoho - I seem to have lost them. Unable to see them either in the attachments view or in the mail - this is very critical. I am not sure if we can trust you with critical company data if we you cant manage a simple mail
I can't register a new account
Hi, I'm trying to register a new account for the domain clubdelparquet[dot]com but I always get: The domain which you have entered belongs to a different deployment/region
Problem with MX Records
Hi! After change DNS. email doesnot work. Domain name - practic.bz. In Control panel error http://joxi.ru/KAx7MLoI4Rgw92. Test on https://mxtoolbox.com/ are correct http://joxi.ru/Q2KBqQYU9W1Pam. And in panel http://joxi.ru/zANjBWYtlKWPPA. Error after send email http://joxi.ru/DmB0RPLtN8oXwA. Where is problem? Help me please.
IP 135.84.80.217 Blacklisted
Hi, 135.84.80.217 is listed in UBL. http://blacklist.lashback.com/
Domain Already Exists
i want to use zohomail service of my domain mulbridge.com but when i try to add this domain to my account error appear in red box said already exist which means previous owner of this domain was using zohomail for his email purposes. for that issue i contact zoho support they reply me with this.. Greetings from Zoho Mail, We request you point the CNAME code as Zb11111111 code for the domain mulbridge.com in your DNS Manager Page for verification purpose. After pointing the CNAME, we can help you
Exporting mail back to Gmail
Tried Zoho Mail, found it wasn't as good as Gmail, and I want to send my email back to Gmail. How is this done? Nate
Delivery Status Notification (Failure) from external email servers
Hi team, I just configure the zoho mail and its not working from external email accounts. I am getting the following error. MX record are pointed well. Message not delivered Your message couldn't be delivered to info@accuramachinetools.co.in because the remote server is misconfigured. See the technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. mail-pf0-f194.google.com [209.85.192.194]:48827
Can't receive incoming mails
Hi, I can't receive any incoming mails for my both mail id's which i have mentioned below but outgoing is working fine. Please rectify the issue as soon as possible. My mail id's are sales@kitesinfo.net & info@kitesinfo.net Thank you With regards, Vivek.S
Not Able to Receive Email from Bluehost
Hi Zoho Mail, I am having issue in receiving Email from Bluehost IP (cross.network). No matter from webmail or php mailer. If I send from admin[at]cross.network to ken.tam[at]x1motorsports.com. I got the following message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: ken.tam[at]x1motorsports.com No Such User Here But this account
Connections to the server “imappro.zoho.com” on the default ports timed out Problem
Hellosince 3 days ago I get this error on my mac and windows outlook. I can't send and receive any email since. Best regards Foad
Inbox, Draft and others missing
Hi, all of a sudden, I am unable to find Inbox, Drafts, Sent, Spam, Trash folders.
applying for adsense with zoho mail id
sir please help me. I have a website named blog4youth.com I have tried many times to approve my adsense but everytime I got rejected. Now from somewhere I got to know that domain specific email address can be beneficial for the approval of adsense account, that's why I made my domain specific email address with zoho. Now I don't know the further procedure what to do can you help me?
Lost Admin rights
I cannot access the admin rights to add or remove users, even though i'm logged in as the super admin. How can i fix this?
Unable to see breakup details of email addresses to which emails have been sent or returned
Dear Zoho Support Team, I am unable to see the breakup details of each email address like which email was delivered and which was returned. Till yesterday I was able to see details of each email address of each mail sent. Please see the below screenshot and resolve the issue immediately.
Can't verify domain
Trying to verify domain adroitpm.com with CNAME records and TXT. Both are working ok from browser but can't verify within ZOHO mail. Can someone from ZOHO team please help? Thanks!
French Spam
I'm getting a ton of spam in French that the spam filter does not seem to catch. I've been marking these as spam for weeks and the spam filter doesn't seem to get any smarter. Can anything be done?
SPF
Hello, Please, I need your help regarding SPF checking, when I try to check my SPF, a window appears like this: " We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again". I waited more than 36 hours and always the same message that appears, that I have to wait. Please, I would like to know the cause. Thank you very much.
Problema no envio do email durante a operação de ES
Erro apresentando durante tentativa de envio de e-mail.
Sudden massive increase in mailbox size
Overnight the used capacity of my Zoho mailbox (robert@robertuhlig.com) has leaped to nearly 30GB – six times my limit of 5GB, which I was far from reaching in the first place. I became aware of this after repeated emailed warnings from you that my mail account would be frozen if I did not correct things. I have since deleted the vast majority of my emails, but it has reduced in size to 'only' 28.22GB. Clearly something is wrong with your data management. Could you please fix it? Many thanks and
135.84.80.216 blacklisted by UCEPROTECT
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. angiev@mweb.co.za INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in a black list at dnsbl-1.uceprotect.net IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216
Long Delays to Send and Receive Emails
It's taking several hours for me to receive emails in my zoho email and for emails I send to show up in inboxes for others. What can I do to speed it up?
Zoho Mail is Down - Since 6:25 GMT +5 - 20 Oct 2017
Dear Zoho Team, please help and restore your very good services of Zoho Mail. Zoho Mail is Down - Since 6:25 GMT +5 - 20 Oct 2017 Thanks and Best Regards, Shujaat Kargathra
the zoho mail is down
Hello, The zoho mail service is down, please inform us when the service restored. Thanks,
Configuring Jenkins send mails using zoho mail smtp server
Hi I'm trying to configure Jenkins to use zoho smtp server to send emails. It works fine if I use my gmail smtp server but it doesn't work with zoho mail. These are the settings I used in Jenkins. server: smtp.zoho.com port: 465 Use SSL: yes username: myemail@mydomain.com password: mypassword I've also got mail.smtp.starttls.enable=true set to true This is the error message I'm getting from Jenkins Failed to send out e-mail javax.mail.MessagingException: Can't send command to SMTP host; nested
Blacklisted?
The domains below are rejecting mail from Zoho's servers. I've blanked out the initial part of the email address. How do I get this fixed please? =============================================================================== This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ###@iafrica.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in
0x800CCC1a issue PLEASE HELP Company email has been down for the better of 3 weeks off and on.
Hi There, My Administrator can't seem to help out with this and he is exceptionally busy on other tasks. Our Company email has been down for the better of 3 weeks off and on. We can receive and send from one of the cell phones but all of the outlookbased email programs receive the above error and there are important messages sitting in outbox for almost a week again. I see per the forums that this was a common issue 9 mos ago.
Emails received during server failure.
Dear Zoho, since our server is down, what happens to emails that we are supposed to be receiving during today's maintenance? I receive emails constantly and I would like to have these emails once the server is back up.
Still can't send/receive mail
I'm still unable to send/receive mail, getting the follwing: Instruction in earlier thread to "[...] write an email to support (at) zohomail (dott) com" is not helpful because .... i can't send mail.
Is it possible to send email via Rest or not?
Hi all, url: https://mail.zoho.com/api/accounts/xxxxx/messages Content-Type: application/json Authorization: Zoho-authtoken xxxxxxxxxxx request: { "fromAddress": "noreply@lintcloud.com", "toAddress": "siva@lintcloud.com", "ccAddress": "amp@lintcloud.com", "bccAddress": "elan@lintcloud.com", "subject": "Email - TEST", "content": "Email can never be dead. The most neutral and effective way, that can be used for one to many and two way communication." } Response: { "status": { "code": 500,
Account Activate
Hi,One of my Account is Inactive please help me how to Activate . we have alredy send an email Support@zoho.com when we have trying to my end to activate when we have seen this error: Z101:Oops! Something went wrong. Try again later please help me how can its fixed. Thanks
Help with receiving emails
I can send emails but cannot receive them.
Unable to delete tasks posted to different user within MAIL
I have 2 tasks that show as belonging to a different user but created by me. I am unable to change the status, edit or delete these tasks as the system comes back to me with an error message "Oops! Something went wrong. Try again later" which of course produces the same result when I do try later... I have no idea how to clear these tasks from my task list
Storage / Mail Quota error?
Bom dia, Recebi um mail dando nota de que estava a atingir o limite da minha capacidade da minha conta de mail (jorge.sobreira@esferaimobiliaria.pt) Apesar de já a ter limpo e de ter visto que tem neste momento cerca de 146 MB, no painel de administrador, continua a dizer que tenho cerca de 65% de utilização. Porquê?! Obrigado.
Need help during signing up
I paid to hexonet (1api) for the domain: littleduck.xyz I wanna create email with it. Thank you very much!
sending email blocked and no response from support
Any ideas how to resolve this issue. My email must have been hacked and sent 4 spam emails. We that issue right away however my outgoing mail has been blocked by zoho. We tried contacting support and got no response. I use this email for business and can't communicate with customers. Any suggestions on how to get a response? Thanks! Jason
I have a problem!
I have a problem! is displaying an error with the following message This Operation has been restricted. Please contact support-as@zohocorp.com for further details my domain is tecnico40senac.tk
Not receiving E-mails with the second user
hi, i have a user/super user account for my website buhbaneswarlive.com as ashish.mahapatra@bhubaneswarlive.com. This account is able to receive and send e-mails perfectly. Today i created another user with e-mail id hello@bhubaneswarlive.com. With this e-mail id i am able to send mails.But i am not receiving any mails to this account when i try from the first user or my-gmail account. What can i do to solve this issue? Regards Ashish mahapatra
Error message cannot add domain name
I am trying to add my domain "makersa.ga", to zoho mail but it just says invalid operation please contact support.
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