Issue scheduling emails
Hello, I would like to schedule an email to send later. I did a test following these steps but the email remains in the outbox folder and it does not show up on the sent folder. I waited after the scheduled time and I am sure it was never sent. Why is this happening? Thank you very much,
Can't recieve emails: 553 Relaying disallowed
There was a problem delivering your message to redaccion@sinmiga.com. See the technical details below, or try resending in a few minutes The response was: 553 Relaying disallowedFinal-Recipient: rfc822; redaccion@sinmiga.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.com. (204.141.42.121, the server for the domain sinmiga.com.) Diagnostic-Code: smtp; 553 Relaying disallowed Last-Attempt-Date: Wed, 30 Aug 2017 04:40:53 -0700 (PDT)
553 - Relaying - Send, not Receive
Hello, I have recently been experiencing issues with my Zoho account. I have verified and set up MX, following all of the correct setup-steps. I can send mail from my account, but I cannot receive it. If I attempt to send mail to the account I get the 553 Relaying Disallowed notification. I have used the third-party tool to check MX records and they all point to Zoho. Any ideas???
DKIM is Verified, DomainKeys are on, but mails are sent without DKIM and DomainKeys headers
Hi, I'm using Zoho as a my mail provider, and using Amazon - Route 53 as a DNS Server. (my domain is myclubz.club) I followed the guidelines, and added a new TXT record to the Route 53 record set named: zoho._domainkey.myclubz.club dor the DKIM and zoho1._domainkey.myclubz.club for the DomainKeys. However, When I send mails from my site, using the Route 53 DNS, the mails does not have the DKIM nor the DomainKeys headers. Note that when I send the mails directly from the Zoho mailbox, they do have
Urgent: Cannot add new user
Hello, I'm trying to add a new user but I receive a message that the user has been successfully invited. It adds it in the invitation list and even if I delete it from the invitation list I cannot add it. Every time I try to add it an email invitation is sent to the email The email is nkanopoulos (at) britesolar (dot) com Thanks in advance for you quick reply!
Server error
I have many clients on Zoho. One is very unhappy. She says she keeps getting this error in her Outlook:; MsgSeqNum 205, New UID 33187. Prev UID: 33187, Next UID: 33189. Protocol: IMAP Server: imap.zoho.com Port: 993 Error Code: 0x800CCCDC It also says that this could mean some sort of server bug. I am having lots of trouble with email. Do you have any insights about what this is about?
Mail Outgoing blocked
Please help!! User : tikky.t@thaiconsulatela.org Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit. Thanks
Mail Outgoing blocked.
Hi, Please help with this issue. User : tikky.t@thaiconsulatela.org Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit. Thanks
Mail Outgoing blocked
Please help!! User : tikky.t@thaiconsulatela.org Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit. Thanks
Outlook 2016 and ZoHo
Hi All, I'm having a lot of trouble sending email from Zoho. Emails can be sent from WebMail, but when I click on the "Send Email" Link in the lead information, I get the attached error message. Who else has experienced this? Is it my MX Settings? I didn't delete my outlook MX Records and replace them with Zoho's, because then Outlook wouldn't work.
Hello to everyone
I want to send an email with Php All settings OK However, no emails were sent I use Godaddy's shared hosting feature The settings are as shown in the pictures thank you for your help
553 relaying disallowed a
I facing this issue on my mail id salesadmin@aespireformulations.com when i sent mail from outlook.
Brazil
From the moment I started using Zoho Mail a little over two years ago, I have been getting a minimum of 50 spam emails a day from Brazil, offering me flights from Sao Paolo to Rio, cars, internet, perfume etc all priced in Brazilian Reals. As I live and work in London, England and have absolutely no connection to Brazil (I've never even been to Latin America) how has this happened? I never had any emails from Brazil before moving to Zoho. Is there a way to exclude ALL emails emanating from Brazil?
Not receiving all emails
I have recently discovered that I am not receiving emails from some senders that in the past I would get with no problems, I still seem to be receiving emails from most people and I am not sure what causes them to not come through for certain people and they are not showing up in my spam filter as well. Is there anything I can check on this? Thank you, Shawn
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi, I am getting following error - This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I am trying to add new users to just verified domain. Kindly look into the matter. Thanks,
Bloqueado
Bom dia, o email beth@multiplus.g12.br está bloqueado. Teria como desbloquear, obrigado Att, Wellington Oliveira
Bloqueio de e-mail
Meu e-mail está bloqueado (Remetente bloqueado), poderiam desbloquear por favor. Obrigado
Unblock mail id
Please unblock my mail id tony@procoat.co.
Not receiving emails
HELP! I have stopped receiving emails at contact@crowboroughjeaniefoundation.com I can still send emails but not receive. All was working fine until a few days ago. Please help, I need these emails.
Duplicate emails on Zoho Mail
Hello, I see duplicate emails on my zoho mail, how can I delete all duplicate emails?
Operation permitted for paid user(s) only. -Outgoing email disabled
Can someone please help here My account has been disabled, I have no idea why I have contacted the help-desk 3 times and got no response now I cannot send out from my account also I am getting a large amount of spam in to my inbox I cannot unblock the account via the admin user, so I need zoho's assistance here my account is info@safety-first.ie
Please unblock my email
HI hardeeps@chaletinternational.com is blocked, Can you please restore it to working state??
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
my email id is info@zipping.in can you tell me why this happne ?
WARNING : Mailbox size exceeded quota : 11 MB
Dear Zoho Team, Can you please check and unblock account ca<at>softoid<dot>co<dot>uk? There must be some mistake since 11 MB does not exceed 5GB. Regards, Charalampos
Zohomail with dj event planner
I am trying to configure connectivity between our new CRM application called dj event planner. We have successfully have the imcoming portion configured correctly using pop.zoho.com However, outgoing is an issue. We are trying to setup outgoing email as Smtp.zoho.com port is 465 My full email address and password. This is the error we are getting
Cannot authenticate SMTP session when using Delta Chat
Hi, First of all, thank you for the awesome service you're providing with zoho mail ;). I've been trying to setup the Delta Chat (https://delta.chat/en/) Android application to use on my Zoho account. For this I have generated an Application-specific password on the Zoho account. I entered the authenication details for IMAP and SMTP access into the app, however the application was unable to authenticate the SMTP session. The error message indicated that the authentication fails. The exact message
Can't receive emails
I'm not receiving emails. Previously I have no issue to receive emails. Please help. Thanks!
set up add to function in zoho mail
does anyone know how to set this up where I can assign mails to; tasks, projects? Cant see it on tutorial. Only got added as feature in August 17..thanks
Cannot connect IMAP, webmail is working
This morning @krasas.lv users can't connect to IMAP. Webmail is working. We are using Zoho mail for third month and this is already second time when we have few hours downtime. Please fix it as soon as possible! p.s. configuration from our side is not changed. So it seems that Zoho have problems with IMAP. Toms
Cannot access to my account
Hi, I can not access to my account admin@thehealthygastronomy.com, it is asking me for a code send to my phone but I lost phone days ago. Is there any other way? Please help Thanks a lot Romain thehealthygastronomy.com
Add a new user that already exists
Hi. I have registered my domain incasas.com.mx in Mail Zoho. And it is working: I can send and receive emails. I have added users in my Control Panel and they was registered successfully. But previously I had a user contacto@incasas.com.mx When I try to add this user, only a "invitation" is sent. Buy I can't see that invitation email in the inbox of the user. Please help me to add that email as a user in my account miguel.saavedra@incasas.com.mx I can't delete and next add again, because that user
IP mail zoho
Hello! We use Zoho's mail accounts, and we are very happy with the service. We only have the following question: In a small store there is a VPN, and it is who authorizes us to enter the pages of the mail of Zoho. We recently could not get in, and told the support area that it was because Zoho's IPs had changed. What IP must we register to be able to enter through the VPN ...? Thank you very much and best regards! PS: we are in the port of Veracruz Mexico.
How to Share Documents from a group
I have set up a group and do not see how I am able to share documents with them. Am I missing the obvious? I see a chat screen come up, but nothing to share the documents. I have allowed full access by the other member in the group.
Same error in any api call. Please help urgent.
Trying to check EMAIL API. Any api call I send gives me same error {errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"} Included Auth code in headers as "Authorization":"Zoho-authtoken <token value>" What is the issue?
Mailbox Size Exceeds Limit
I'm receiving the following error on a user's mailbox: "User : caroline.olavarrieta@gametheory.joburg Details :MailBox Size Exceeds Limit [MailBox Size=2,390]. Mail Fetch has also been disabled for any active POP accounts." She has a limit of 5GB. Please let me know what the issue could be. Thanks. Kevin
cannot send mail.
hi. when i tried send e-mail i've got this messge - 554 5.1.8 null my address is - pavel.kukelko@agrooil.kiev.ua
Domain already associated
I need help to retrieve my domain. I created the account but is says its associated with "*****26" I thins thats my mobile number which I entered but when I am login in. it keep sending me to the add your domain page and whe I entered my domain is says its already associated. Really need your help on this. I must have entered wrong in the creation of the account.
I am not getting emails from certain people.
Dear Forum Users, I have been using Zoho Mail for some time now and everything works fine except that I am not getting emails from certain people such as my college professors. I am getting emails from all other people except my college professors. Can you guys please tell me what are the steps to troubleshoot this problem? What could be wrong? I even checked the spam section and there is nothing there. By the way, my professors are using Gmail as their email provider/ Do I have to adjust any settings
Unable to Add Zoho Mail Account to Outlook (IMAP)
A few weeks ago, I created a few e-mail accounts under a specific domain using Zoho Mail. I was able to easily add my account to Outlook. I recently re-formatted computer and downloaded Outlook again. I am now unable to add the same Zoho Mail account I had used for weeks to Outlook. This is an IMAP account, and I have checked to ensure that IMAP is enabled and I am using the same IMAP settings as I did previously. What could be preventing me from adding my e-mail to Outlook? Inability to access
Avoid the Junk Folder
Is it possible to structure an e-mail that will not go to the junk file????
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