How to delete mailbox alias?
Hello, I want to delete the mailbox alias "comred@zoho.com" but does not show the option to remove the alias. I just need to have a domain account that is espaciodigitall.com I need to delete everything related to comred@zoho.com.
Se borraron mis cuentas de correo
Buenas tardes, tenia configurado un dominio y tenia 5 cuentas en ellas, ahora no se encuentra configurado el dominio y perdi la informacion de dichas cuentas, como puedo recuperar. Adicional si trato de configurar el dominio no me deja, ya que me da un error de "Unable to add alias address" My Zoho UserId: 640164139 My lost domain is: globalr.net.ve
Can not print mail
I am running Windows 10 using Edge browser. I can only see mail in split view. Double clicking on the mail in the left column does nothing. I select "more options", "print" and I get a pop-up of the email with a print icon on the top right. I click the icon and the pop-up page closes and my split view screen re-loads and the mail does not go to the print que. I never had this problem before. If I use Firefox in the same way the email will print.
I have zoho in mt SPF, but I still get notification that I need an SPF record for my domain
I have zoho in my SPF record, but I still get notification that I need an SPF record for my domain Here is my current SPF record as configured for my domain (numbers changed, but format identical): v=spf1 mx a ptr ip4:4:23.123.123.123 include:u1234567.wl.sendgrid.net include:zoho.com ~all Our email seems to be working just fine, but this notification has me worried. Is there some other way I should configure this?
Email viewing
When looking at my inbox I try to click an email to view it's content. It use to open a half tab and I could view the content of the highlighted email on one side of the half tab and my full inbox on the other side of the half tab. Now when I click on an email the half tab shows for about a second then disappears. It works on all computer except my primary office computer running Apple OS 10.6. Could you offer any insight as to what steps I could take to fix this situation? Thanks!! Craig
Cannot enable DKIM or SPF as requested.
I've copied and pasted both the SPF entry and the DKIM selector as new TXT entries in the DNS manager on my registrar (1&1 internet.) both show up there as saved but I cannot verify them from the zoho control panel. I also tried this at the beginning of the year with no results, so i don't think it's the 72 hour grace period window.
Unable to add Alias Address
when I tried to add my domain the wizard said "Unable to add Alias Address" and cannot add my domain please help
New User needs help setting up access for teammates
How do I set up this account so my fellow teammates can login and access their email, etc using their own user name and password? Could someone please walk me through this process with easy steps to follow? Thank you.
old emails missing
I have seen some other threads indicating to check the archive for old emails, but I have it set up to not archive anything, and I cannot find an archive anywhere to look at. A lot of my old messages are gone - whole folders of emails, vanished. Does zoho automatically delete messages after a certain amount of time? I sure hope not!! Thanks, -Paul
Unable to receive verification code on mobile
I registered a domain 7bros.net and I have not received the verification code on my phone. Now, I can not finish the domain registration. The phone number is +91 9562248302 and the domain: 7bros.net Please help me
account blocked
550 5.4.6 Mail rate exceeded limit. Use the link mail.zoho.com/UnblockMe to unblock My email address, alice@cncworkshop.co.za is not working. It says my account is blocked because I have exceeded my limit however I have only used 5% of my allowance. When I look at my blocked accounts on my control panel it says none of them are blocked I have tried logging 2 faults already, please could someone urgently unblock my account Thank you
Out of Office for multiple emails on one account
Hi Looking for some advice/guidance if possible. I have a few different email addresses (i.e. hello@... Contact@... etc) through my Zoho mail account and I would like to sent up an automated Out Of Office Reply that will respond to emails incoming to all of those addresses as they all come to a single inbox. I have worked through the panel for setting the out of office responder and can only seem to get it to work for one single email address (the main one, i.e. name@...) and not all of them simultaneously
"No Mailbox Currently, there is no mail box available for your account"
Hi, I have a Zoho account which has been working fine until this morning, when I couldn 't log into my account. I just keep getting a message telling me that there is no mail account. "No MailboxCurrently, there is no mail box available for your account. Click the button below to send a request to your administrator" I have done this, but it still tells me there is no mailbox. As this is a business account I need to get it sorted asap. Help please
Problems API mails / Problemas con envío de correos automáticos a través de la API
Hi During tests performed sending emails from no-reply@mensappjeros.com the zoho API blocked my account by exceeding the number of emails allowed, the problem is that they are not mass emails but I am sending mails every time a user makes Certain actions on my platform, such as registering, requesting a service from my company, etc .; This in few amounts would not present a problem, but when the number of actions that involve the automatic sending of mail to certain clients increases, it would be
Unable to send message; Reason: 550 5.4.6 Mail rate exceeded limit.
Hi, our email prensa@inbestme.com has been blocked and we see the following error when we attempt to send an email. Unable to send message; Reason: 550 5.4.6 Mail rate exceeded limit. Today we use this email to send emails to the press and because of this the activity of the email may appear suspicious. I would like to confirm that it is all correct. Please, could you unblock the email.
Primary Email
Newb that needs help please. I've been using zoho for my mail for quite some time. I have several emails but I (misspelled one ). It of course works just fine but I need to correct it so I don't appear to be that dumb. so I followed the instructions here https://help.zoho.com/portal/helpcenter/articles/how-to-change-the-primary-email-address-in-zoho-26-9-2015 It seems to work except it seems that you have to verify the new email before you can use it ....so I'm lost. I'm sure this is really simple
Please unblock this mail acccount
Hello Please unblock this mail acccount : abner.diaz@espaciodigitall.com Regards
Account unblocked please
I have two account of mail blocked. I need to enter to delete some email, I know is about the space. But I cant enter.
How to Unblocked my accounts?
I have two accounts blocked because are on limit. I need to get in to delete some emails. ¿Can you unblocked for me please? Or say me how to do it?
Email account blocked
I have two account of mail blocked. I need to enter to delete some email, I know is about the space. But I cant enter.
ERROR: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear All, I got some issue with my email Unable to send message;Reason:554 5.1.8 Sender Address Blocked [img]https://i.imgur.com/BibKWX0.png[/img] Please Unblock this Email so i can reach my customer and what was the cause of this problem??? Email: vincity@vingroupcorp.com Thanks so much
Not able to verify DKIM in WIX
what's de correct configuration en wix? i try and try but i cant... ¬¬
Undeliverable messages without any further information
We sent out some emails and a number of them bounced back as "Undeliverable" from "System Administrator" (X-ZohoMail-Sender: "System Administrator") but without any further details as to why the messages were undeliverable. Can someone please investigate and report back to us if there is a problem and if so what it is. Thank you.
Mail account blocked
Hello I need to unblocked one of our accounts, how I can fix it ? I already mailed to support@zohomail.com but I have not received any response so far Thank you! Patricio
Not able to login via primary email id
Hi, I am not able to login into my zoho account using the primary email i.e. sales @ airosportswear.com. I am getting Invalid email address error while the same account is accessible through secondary email id i.e. ukss.server @ gmail.com It stopped working in recent time because I was abIe to login using primary email address few days back. Kindly let us know how to fix the same.
Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]
Dear Support Team! I have received a mail with notify User : taipd@bhxhdientu.vn Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000] I can't send anymore mail from 16/06/2016 please unblock my account! Thanks so much! p/s: why Zoho don't automatic unblock these account?
Deleting SuperAdmin Email?
I changed the default email for my super admin account. The other email has become a secondary email, but I want to delete it. How do I go about doing that??? Do I have to close the account, and sign up for zoho again? (I don't want to do that.) It used to be the super admin email, but now I don't need it. I'd like to make it a group email, but it's not letting me do that.
Configure SPF for zoho.com
Hello, I have a problem here and I can not resolve... I used the configuration - v = spf1 to mx include: vedspf.vedomi.com include: servers.mcsv.net include: zcsend.net? All So, I changed to - v = spf1 to mx include: vedspf.vedomi.com include: servers.mcsv.net include: zcsend.net include: zoho.com ~ all What's the problem? Is it because I'm keeping "include: zcsend.net"? How do I configure? I followed the steps and nothing ... Note: I am in Brazil and managed directly from the panel of Registro.br.
Not getting Confirmation E-mail
I have set-up additional e-mail client on my zoho.com account several hours ago and have not rec'd Confirmation e-mail to Verify account. E-mail address shows "Enabled" in Setting page, and I have hit "Resend" several times?? No e-mail from zoho.com in either inbox?? Please assist. Thank You, Doug drmaze@zoho.com
Error MSG: Port 993 not supported ??
I am trying to configure an IMAP client on my zoho.com account. When I try to input 993 for the inbound server (SSL), the error msg says only 995 is supported. In that case, IMAP is not supported with SSL ? Thanks, Doug
Account is disabled
Hello. Just registered an email address "admin@proxyislife.top". However when I try to log in to my mailbox it says "Account is disabled". Please help unblocking the account. Thank you!
Blocked - 550 5.4.6 Mail rate exceeded limit
I told my company that we should use ZOHO Mail. Now I'm in trouble because my accounting department cant send end of month invoices. Please, can you look into this urgently? I understand blocking someone from sending spam but software like Pastel will send to all clients and might look like spam. How can this be used for business if you block emails like this that bring money into our company? I'm very confused at your limitations on accounts. Can we please pay so that this one email for accounts
How to add new email accounts
I have multiple domains and now I would need to add email accounts. How can I add more email accounts?
Compose email?
I am brand new and cannot find any functions that help me to send emails. There is an icon for "New Note" but that's all. There is no email recipient address field for that function so I can deduce that is not it. I took a tour and saw on an example that there were icons on the far right hand side that had a pencil so I am thinking that might be the compose function but I do not have it. Any suggestions? Thank you!
I do not receive mobile verification code
Hi, I'm trying to create an account and verify the domain www.pizzutoautopartes.com.ar but I never receive the message text. My phone is +54 2235797475, then i tried with +54 2234571808. I changed several times the number but it does not works
2nd e-mail client
The 2nd e-mail client is showing as "Enabled", but I never have gotten the "Confirmation" e-mail from Zoho.com. I followed the online instructions, but no e-mail ? drmaze@zoho.com 2nd e-mail (inactive): knightscross@zoho.com Thanks...
unable to verify domain. screenshot of dnd manager attached
hello admin i am unable to verify my domain. pls find attached the screenshot of my dns manager page
New e-mail shows "Enabled", but no verification e-mail
I have followed the posted instructions for setting up additional Pop accounts under my zoho.com mail. Get no error msg, but, the 2nd e-mail shows "Enabled", however, I am not getting any "Confirmation" e-mail from zoho (?) Can you please assist? Thanks,
Unable to setup a forward rule
I get an "Action Restricted: Please contact your administrator" - and I'm the admin (role)... Anyone have an idea? Jim
URGENT request!
Hi I have set up a new email with zoho mail. I am unable to add info@manor-grove.co.uk to my user as it seems to be in use - i need urgent access to this email. can someone please remove it so i can add it.
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