Can't use "(" & ")" characters in contacts via webmail. Can use them via EAS/Exchange.
When creating or updating a contact via your web-mail interface, if a left or right parenthesis is used, a generic "Error occurred" message is displayed when trying to save the contact. The same contact can be created/updated via EAS/Exchange, using "(" & ")". The contact is visible and works via your webmail. But, if it is later edited via your webmail interface, the "(" & ")" have to be removed for it to be saved. I tested via both Outlook 2016 and Android 6.01 stock email app, connecting to "msync.zoho.com"
"Unable to connect to messaging server" and SPF configuration on Wix
Hi, For a time now I've been trying to configure my DNS, SPF, CNAME, host, and everything to make my Wix mail server available. I used a method I found on a forum thread and it worked temporarily, now the message "Unable to connect to messaging server" appears. I'd be very thankful if you were able to indicate a method for the configuration of the mail server on Wix, the ones I've found are for GoDaddy or other servers but not for this one. Thank you, Blumm Brand
CNAME and SPF trouble
Hi there, need help! I do not know my CNAME but it's already verified. I put zb******** on my godaddy manajer domain instead of zb123456789. Can you please tell me my cname? My domain name is dkpcontractor.com And could you help me with my SPF also? i have type it all exactly the same but it still not working. i cannot received my email. Thanks
how do I delete the original POP3 account?
Zoho CRM Eterprise subscriber I Have three POP3 addresses setup but the first address that I set up originally does not have the option to delete it. It's very frustrating as I don't want to use this address to send email from but it is the default address when I open a send email box. Please Help Nick
Sent emails going to spam folder
Here is a screenshot of my email header.https://gyazo.com/3b91864f537c9f97700819e73173f541 All of my emails that I send from my website goto the recipients spam folder. Please help.
email is not going. Reason: 554 5.1.8 Sender Address Blocked
hi, One of my email id info@solclight.com is not working. Whenever trying to send mail, it shows and error " 554 5.1.8 Sender Address Blocked". Other email accounts in this organization is working fine. But only this account has this issue. Kindly resolved this issue ASAP.
Unable to send message : Reason : org.columbia.ristretto.auth.authinticationException : org.columbia.ristretto.smtpException:5.51 Error:Already Authenticated
Hi, Since morning we are facing some issue with Mail. We are unable to sent email. Error Massage coming Unable to send message : Reason : org.columbia.ristretto.auth.authinticationException : org.columbia.ristretto.smtpException:5.51 Error:Already Authenticated
Blocked Account
Hello, my account (miguel.guerra@originofflavor.com) was blocked, I need urgent assistance. Thank you
Domain not resolved
Hi, I'm trying to send email from zoho to my company email server, but it say DOMAIN_NOT_RESOLVED. Please check it for me. My company email: *@vmcg.vn Sample of mail error: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 19 Mar 2017 19:19:25 -0700 from thu.nt@foodizzi.com [thu.nt@foodizzi.com] ----- The following addresses had fatal errors ----- [Status: DOMAIN_NOT_RESOLVED,
Unable to ad DKIM record in my DNS area
I am trying to add DKIM record as per instructions on zohos website but nothing is happening and i am not able to verify the information. I am in Australia and have my domain with host geek. Any ideias of what can going wrong ? Any help would be appreciated. I am very green on this and struggling to set this uo. Many thanks
Gmail and Outlook bouncebacks - can send from external to Zoho
Hi As above. The domain we have is northerndigitalcontracting.com and I can send emails from Zoho to email addresses in gmail and in Outlook. However, when I reply to emails from my Zoho account, or send new emails from gmail or outlook, I get the following response: The response from the remote server was: 550 5.1.1 <chris@northerndigitalcontracting.com> Recipient not found. <http://x.co/irbounce> Final-Recipient: rfc822; chris@northerndigitalcontracting.com Action: failed Status: 5.1.1 Remote-MTA:
Any recommended client on MAC?
Hi guys. Have been using zoho for a while for my small business. I'm all happy with it except that on my iMAC I couldn't find a mail client that would sit well with zoho mail. I've tried like 10 clients. All have issues with zoho in connection. Simply put, if I use imappro.zoho.com, all the clients would pop up a error every now and then saying couldn't connect to the server. I switched to imap.zoho.com. Mostly it's good, only that sometimes especially when writing a email, it would pop up a error
Multiple Addressbooks
HI, I am sure this has been asked before - it would be incredibly useful to have multiple addressbooks, and not just categories (which are great as well). The reason for this request: On my mobile I also have the LinkedIn app, and LinkedIn populates those contacts in to my phone addressbook - this is great for sending emails/making calls from my phone. However, when I use the web app, I cannot access LinkedIn contact info, so I'd like to download my contacts from LinkedIn and have them available
Drafts folder missing in iOS
Anyone notice the drafts folder is missing in iOS? Not sure if there's an option to enable etc. Please advise, thanks!
Not able to create new account on Zoho mail
Hi, I am getting error message "Error occurred" while signing up for new account in Zoho.
Help me with SPF !
Can someone please review my account and see why the SPF is wrong. Khalid
Password reset issues
I forgot my password and tried to reset, but it keeps saying it is sending an email to the address BLTanner@zoho.com and this is the mail account I do not know the password to! HELP PLEASE.
Can't Get Catchall Email Setup
I have a simple email account with one user that I would like to setup up as a catchall email account. When I try to do this I get and error message saying "Invalid email id" What can I do to get catchall setup for my one user email account? Thank you
Catchall Setup Problems
I have a simple email account with one user that I would like to setup up as a catchall email account. When I try to do this I get and error message saying "Invalid email id" What can I do to get catchall setup for my one user email account? Thank you
I´ve changed a group´s name but still send emails with old name
Hi, I´ve got an email group called "Grupo Macaronesia" associated to an email address but when I send emails from this addres, the sender´s name is "Fundadores" which is the old name of the group. I´ve also changed the name in the "send email as" option to Grupo Macaronesia, but still the name that appears is "Fundadores"
history activity
Hello How can i delet my history activity and start from zero? Tks PR
Not Able Receive Email to Ur Domain
We vtechengineer.com not able to receive mails when some one sendd email it shows The response from the remote server was: 550 5.1.1 <webmaster@vtechengineer.com> User unknown
Cannot receive my verification code to my cell number
Cannot receive my verification code to my cell number please can you advise
getting error from this specific top level domain .ae
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
Operations@sinosea.ae, ERROR_CODE :550, ERROR_CODE :Invalid Sender [502]
sinosea1@eim.ae, ERROR_CODE :550, ERROR_CODE :Invalid Sender [502]
Received:from DELLPC (85.154.33.78 [85.154.33.78]) by mx.zohomail.com
with SMTPS id 1489602345445171.45021951697925; Wed, 15 Mar 2017 11:25:45 -0700 (PDT)
Message-ID:<01a301d29db9$8e44a660$aacdf320$@transocean-maritime.com>
Could not send message Reason: 554 5.1.8 HELP!
Hola tengo un problema que no puede enviar correos electrónicos de la plataforma dice "No se pudo enviar el mensaje Motivo: 554 5.1.8 dirección de remitente bloqueado" por favor ayuda a solucionar todo, espero pronta respuesta.
Can't Comment/Share Email
When I started evaluating Zoho Mail (New Version) I was able to share the email and tag users. I now can't figure out how to do that. I also noticed the "More Actions" button does not drop down any options which is where I believe is the place I would click the share option thus inserting the comment box at the bottom of the email. Please advise.
Mail Outgoing blocked - How to unblock?
I just received the message below for one of my staff, how do I get her unblocked? When I tried to do so in control panel, it says the feature is only available to paid accounts? User : anneintong@holisticwebpresence.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
my emails are not delivered - ERROR_CODE :550, ERROR_CODE :DKIM
I am trying to email one of my clients and I get this message: ERROR_CODE :550, ERROR_CODE :DKIM: encountered the following problem validating XXXXX.XX: bodyhash_mismatch when I am emailing this same client from my gmail the emails are delivered. Also when I am sending emails to my gmail also emails are delivered.... what is this error? Cannot find information.....
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Our email address is blocked for outgoing emails. Please unblock our account so we can send emails. Thanks and Best Regards Ali Raza
Zoho Hosting Enquiry and Email Problems
Hi, Sorry for posting this here, I'm not sure if this is the right forum and I couldn't find a help email, but we've been having problems with our emails sending to customers and them receiving our emails and visa versa for three weeks now. We thought it was a Blacknight hosting problem at first, because our customers who are having trouble sending and receiving our emails are also Blacknight customers, but I called Blacknight about the problem and they informed us that Zoho is our email host and
Missing Messages
I am finding that 90% of my email messages are missing. This includes sent messages, filed messages, read and flagged messages in my in box, etc.. I have attempted to see if they somehow became archived but they have not. These messages were not deleted either.
Loads of my mail suddenly started going into my spam folder even though I have filters for them!
Firstly - Why? Secondly, is there any way to quickly get them out of the spam folder? Seems I can only move them one by one.
Can I reject email to an address on my domain?
I have a catch all address, and constantly get lots of emails to sales@mydomain.com. (This is not a valid mailbox). Is there a way to reject anything sent to that specific address? I'd rather not waste space or junk it if I can avoid it
error message
I have been getting this message all day on my laptop. I went to a different desktop in another location and am still receiving the same message. I can e-mails with no issues on the zoho app on my iPhone. Unable to send message;Reason:org.columba.ristretto.auth.AuthenticationException: org.columba.ristretto.smtp.SMTPException: 5.5.1 Error: already authenticated
cannot login to my email account
I cannot login to my email account. It says "loading" but goes nowhere. Help.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Ms, My email have been unblocked , However I stll can't sent emails . Why?
Outgoing disabled
Hi, thanks for your help, my account devis4(at)chronodigital.co has disabled today, could you please unlock it. Best Note : We are migrating from G Suite and we are testing zoho mail free to switch to standard or Pro edition. Best
All enquiry emails added to central mailing list
Hi I've just taken over an account which has received many individual sales enquiries over email. They are all in folders in the inbox. Is there any way I can export all these email addresses so I can send a bulk email to all addresses (giving them the opportunity to opt out, of course)? Thank you
Forgot Admin details for my domain
I created my domain last night, and forgot the admin details The domain is blackwetdream.com Thanks in Advance
POP Mail, Online Trash Folder, Deleting Emails
I use a Pop account. As such, the online email is deleted from the in-folder after the email has been fetched and downloaded. I do believe Zoho saves the deleted email in the online-trash-folder for 30 days. Is this a tunable parameter? I'd rather not have my deleted email retained on-line. Thx!
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