Blocked Account
Hello can you unblock the account subgerencia@kolorscg.co, comercial2@kolorscg.co, preprensa3@kolorscg.co and produccion@kolorscg.co please. I tried to unblock in the troubleshoot section of the control panel and got follow message: Operación permitida únicamente para usuarios pagos
SPF configuration is still not validated after a week
hi, I set up the SPF configuration last week when I changed server. But after a week it is still saying it is not configured. Can you pleas help me check ? thanks in advance.
We are not able recive email & We only send
We are not able to Rfecive Mails the response from the remote server was: 550 5.1.1 <webmaster@vtechengineer.com> User unknown Kindly Help EMgergency
Problem with my email authentication
Hello! im having this problem with my email accounts; every time i try to send and email this message is replied to me: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. utoptico@gmail.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. sender-op-o11.zoho.com
Our IP adress is blacklisted at Rats Dyna
Hi. A couple of days ago I received this email from Zoho Campaings. We have tried everything with our IT team with any sort of luck. We are not a company sending spam, we just use this IP for direct communication with our costumers. We would appreciate your help with this. Regards
Zoho Mail not receiving mail
I got this message from gmail when i tried to send a test mail to my cqtan@taira.com.my Can anyone please help. The response from the remote server was: 550 Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. mail-yw0-f178.google.com [209.85.161.178]:36063 is not permitted to relay through this server without authentication. Final-Recipient: rfc822; cqtan@taira.com.my Action: failed Status: 5.0.0 Remote-MTA: dns; taira.com.my. (110.4.45.173,
Email We are Not receive Domain
Final-Recipient: rfc822; webmaster@vtechengineer.com Action: failed Status: 5.1.1 Remote-MTA: dns; mx.zoho.com. (204.141.32.121, the server for the domain vtechengineer.com.) Diagnostic-Code: smtp; 550 5.1.1 <webmaster@vtechengineer.com> User unknown Last-Attempt-Date: Wed, 22 Mar 2017 09:40:41 -0700 (PDT)
Correos bloqueados
Tengo 2 cuentas de correo bloqueadas para enviar y recibir correos: siau@multiasistir.com domiciliaria@multiasistir.com Somos una clinica medica, que atendemos pacientes, es urgente reactivar estas cuentas de correo. Muchas gracias
DKIM Immediate Action
I have followed the steps to configure DKIM, the 3rd party test showed it was verified. I still have an Immediate Action Required on my email control panel that says DKIM is not configured. I can send emails but I cannot receive them. Please HELP! sector: zoho domain: amandakleinjewelry.com Thanks, Amanda
Postbox IN = suddenly the waste box
Hello all, I did not receive mail for a longer item (2 weeks) . I thought it was a strange situation. So by accident I found the the incoming mail was placed in the Waste box. Because of this I lost 2 houses in which I would like to move to. How can I change back the old situation without losing my mails and maps. J.Minekus dutch1@zoho.com
Domain Renewal Link Not working
Dear, When I my to login and renew my domain through domain control panel, the shows 404 error, please update me how can I renew that, Domain already expired on 09/03/2017. Regards Abdul Raghoof
zoho bouncing emails - 559 Message not committed due to internal error
Have been told that email sent to me have bounced. Error message they received is: Delivery to the following recipient failed permanently: laura@----.-- Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain -----.-- by mx.zohomail.com. [165.254.168.50]. The error that the other server returned was: 559 Message not committed due to internal error what does the 559 code mean that came from mx.zohomail.com? Laura
Domain taken
Hello, I am trying to move my company mail to zoho mail service, but am unable to do so due to our domain being taken already. we did not open an account with zoho yet. please help. Thanks in advance.
Trouble Connecting Outbound Website Email to SMTP
Zoho Support, I’m having all kinds of trouble trying to setup smtp email via my website. I’ve tried several different plugins, all give me an authentication error - as you can see from the log below. I’ve ensured that email routing is set to ‘remote mail exchanger’ in cPanel. I’ve verified I’m using the correct MX records, that my domain is verified and that I’m using the correct credentials. I’ve also tried SSL vs. TLS, both give me the same response. I’ve also checked with my host and the ports
Emails are blocked and I am not able to create new email.
Hello! A few email of my domain is blocked and I am not able to create new email address. I have already sent an email to support@zohomail.com but got no response from past 2 days. Below are the emails dheeraj@scrumtechnology.com dheeraj.mishra@scrumtechnology.com And whenever I am trying to add new address, a message is getting displayed that "unusual activity by this IP. Please try after some time" Please activate the account and provide me access to add new email account.
Error 554 5.1.8
Hi my email was blocked due to too many bounces. I checked my maillist and have only found 1 email that is bouncing. Can you please unlock my account and let me know email addresses that are creating this problems? THX
Sender score - insufficient mail????
Hello all, I'm not necessarily an expert but I wanted to know the sender score of the ip I am sending email through with zoho. So I pinged smtp.zoho.com, got this ip and put it in to senderscore, this is what I got back: Why is this - surely there must be enough mail sent for the ip to have a score? Thanks Sender Score Metrics for 204.141.32.118 ? INSUFFICIENT EMAIL SEEN We have not seen a sufficient volume of email from 204.141.32.118 to calculate scores or delivery rates.
Search function broken again
I reported my search function not working in email a couple. of days ago. It miraculously started working perfectly again. Today it has now failed and I am back to scrolling through thousands of emails to find what the search function says is not there. I know for sure when I receive emails from my colleagues every day, and from other stakeholders, that emails are there yet the search continues to find zero results. Infuriating. Please can you fix this?
SMTP server logs
"Dear All, Please help me with such a question. I have been owning my mail server for a long time, but now I have decided to use Zoho Mail to send and receive the e-mails for my domains. I have made all the configuration in the control panel successfully, the Zoho service works perfectly. But I still have one important question: does any possibility exist to access the SMTP server logs for my domain? This question is rather crucial for me. For example, if one of my users asks me why he cannot receive
SPF not verifying
And here is TXT record details from my dns registrar (Bigrock)
Email Migration PST file
i am unable to migrate PST file Error : Remote_server_error
Not able to recieve the email
Hi please guide me as i already added MX etc but still cannot get the email from other users etc !
Multiple email addresses to be associated for one Client
The address pretty much sums it up. Opening another Contact for the same person is just doesn't do the trick. A second address also does not let you see the mailings below. What do you think?
Too much spam in inbox
For the past week or two, my inbox has been filled with spam. The spam filters still pick up some of it, but I've been having to manually delete way too many spam emails from my inbox. I haven't signed up for any websites that would result in this, and I was just wondering if there was anything that could be done to stop this? I've never had any problems with this before, until a couple weeks ago. Thanks in advance!
Email filter setup
Hi I am trying to setup a filter in my email but can't seem to get the rule setup correct. I have a folder structure as follows.... Inbox > Enquiry > Accounts > Bills I have a email alias setup for each of the sub-folders.... Enquiry@ + Accounts@ + Bills@ As they all arrive I want the email to be displayed in the Inbox folder (The Inbox folder will contain all emails) but then for each sub folder to only display e-mails relating to their address. eg, enquiry@ emails only displayed in sub folder
import contact
im trying to import 100 + contact into zohomail contact category. 50 contacts address imported successfully and remaining unable to add into list
Not able to create the user account
Hello Zoho Team, Not able to create the user account jobs@tapu.co.in as it says it already exists. But when we see in the entire account there's no such account at all. Please Help..
I can't receive email
Hi, after setup a new domain, I can send email but I can't receive it. This is the server response: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contacto@soux-calvo.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED I have hosted this domain in Digital Ocean, with the followin DNS setup: And the Zoho control panel says that: What am I doing wrong? Thanks in advance!
Mail format after migration is incorrect
After migrating the mails over from Gsuite to Zoho, the migrated mails do not appear in a correct format in MS Outlook (Mac). All subject titles become '<no subject>' and the mail content shows the code as well as the message.
incoming mail disable
many users of my organization have disabled the incoming email and the system does not leave to enable them my account is @kolorscg.co
How to properly sync Gmail and Zoho so all changes are reflected in both clients?
I've had no problem receiving forwarded emails from my Zoho domain in my Gmail client, and I can reply to messages in Gmail with my Zoho domain name. However, when I delete or move an email to a folder,in either client, the changes aren't reflected in the other. For example: I delete a message in Gmail, but it's not delted in Zoho. (or) I send an email to a folder in Gmail but it isn't reflected in Zoho. I've made sure to check each folder and option in both clients to no avail. Please help!!!
I send emails to my gmail but they dont show on Zoho Crm or Zoho mail, whats wrong?
I have my imap configured on zoho and gmail but i'm not receiveing the emails.
Forwarded message
hello, When I forward a message to email that I chose as a Mail Forwarding or sending new mail to it, the forwarding mail not send back???
Troubles with configurating Mails after domain verification and MX records configuration
Hi, I have tried to contact by phone several times this morning with no answer. This morning we had verified our domain and configured the MX records correctly. The problem began when configurating the old mail accounts we were no able to asign a domain based mail account as the defaut accont of the users (instead the @zoho.com mails) Please we need somebody to contact us very badly. We are having serius issues with the emails. Regards
New user
Hi I've recently changed my website name, and am trying to create a new email to match in Zoho - I've linked the domain, and now when I try to 'add user' so I can create the new email address it keeps saying 'user already exists for this org' and I've upgraded to 2 users and still that doesn't work - any ideas? Thanks :)
não consigo criar email contato@solvicontabilidade
boa tarde, não estou conseguindo criar email contato@solvicontabilidade.com.br aparece como invitação :/
Not receiving mails from other accounts
Hi Team, I am unable to recive mail from any of the mail ID's, but I can send the mail. Please resolve ASAP My problem Email ID is boneventusadmin@boneventus.in Regards, Yogeesh me@yogeesh.in
The underlying connection was closed: Unexpected error in a send
Hi I am trying to use Zoho Migration Wizard but i always receive the following message... Error: The underlying connection was closed: Unexpected error in a send The log is that... 16/3/2017 15:53:45|****************Log Started On 16/3/2017 15:53:45 -03:00************* 16/3/2017 15:53:45|OS Name :: Windows XP 16/3/2017 15:53:45|OS SP :: Microsoft Windows NT 5.1.2600 Service Pack 3 16/3/2017 15:53:45|IAM SERVER ::: accounts.zoho.com 16/3/2017 15:53:45|MAIL SERVER ::: zmail.zoho.com 16/3/2017 15:53:45|CALENDAR_URL
Whitelisted emails going into spam
Greetings, This past month I'm suddenly getting emails incorrectly filtered into my Spam folder. These are from addresses which previously and unfailingly delivered into my Inbox, and which are also Zoho email accounts. The emails are also present in my whitelisted email addresses. Please advise, thank you. Regards, Eli
DKIM Problem
I just bought a new domain from Zoho, which is hnnpos.com. I followed the steps to verify DKIM. If I go to Control Panel, Email Authentication, then DKIM, I will see that it says "verified." But when I click on Domains in Control Panel, the exclamation mark is still showing under DKIM, and on the Dashboard keeps asking me to configure DKIM to match with Zoho. I emailed Zoho's support, but still no respond for 3 days now. Please help!
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