No such account
Greetings, I am trying to set up osTicket for mail integration with zoho mail. I have an e-mail set up for each of my three departments. Through a little trial and error, I got two of them set up correctly. However when I enter my credentials in osTicket, it comes back with "code: 535, response: Authentication failed: No such account." I have checked and I did set up the account in zoho. Also when I deliberately enter a wrong password, I get "Invalid credentials" which definitely indicates the account
Relaying disallowed (I know why, but need to know if still possible)
So, my Magento site is a multivendor marketplace. I allow vendors to invite sub-vendors through a customized module, where they enter emails and a short text. The template is a site template that auto-inserts their short text into the template when sent. The email shows as sent by the vendor's email. However, after switching to Zoho, the emails are no longer sent and I get ERR (3): exception 'Zend_Mail_Protocol_Exception' with message 'Relaying disallowed as Username <xxxxx@email.domain> ' in /var/www/mydomain.net/lib/Zend/Mail/Protocol/Abstract.php:431
Sent messages in Outlook 2016 are not synchronising and being saved in sent folder...
I am having serious issue getting Zoho Mail to synch with sent folder in outlook 2016. Basically I can not see messages being saved in sent folder despite clicking "save messages to sent folder" in preferences.. Its very frustrating and makes me want to drop Zoho and use something else that synchs with outlook 2016. Thanks Ed
Blocked account as a security precaution.
Hi, I have the following error in my mail, and can not send emails, what can i do to unlock it? Please help. Thanks. Your account gip@aciba.pt has been blocked due to security reasons. Block Type: Saída de Correio bloqueada. Razão: Reason :Desconhecido
Spar mail - exchange connection
For my mail client on my IOS devices I use Spark mail. It's a superb mail client for all my mails except for zoho. When I'd like to connect him via exchange connector I've got an Error; Your email server is running an outdated version of Exchange that is not compatible with Spark. Please contact your network administrator to upgrade. Do you have some solution in the future for that error? Thanks
Problem verifing domain
Hi, Anytime we try to verify our domain name we get the following message: This Operation has been restricted. Please contact support-as@zohocorp.com for further details It happened with the HTML verification and the CNAME verification. Best Regards
incoming mail not active
Dear today just I disable two of my account for 2-3 hours. now I reactive thous account. mail is not comming. in admin account I tried to enable. but I faild. looking for zoho admin help. thanks
IMAP problem
Hello, I use mailbird and gmail app for zoho email under own domain. There is permanent problem with incoming and outgoing connection. In the phone (android) account is not sync and when validate setting, I will get message Couldn't finish Can't connect to server. (Your account is temporality blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connection allowed. Kindly try after some time.). I have tried after hours, days. I have setup server imap.zoho.com
Domain exit
Hi Team, I am trying to add my newly prchased domain to ZOHO mail its saying This domain is already associated with this account "........" Sign in Since I have purchased yestarday , SO sumebody may used doamin and exparied, So now how to integrate it. Regards, Yogeesh me@yogeesh.in
This domain is already associated with this account
Hi Team, [Please resolve, waiting from long time] I am adding a new Business mail ID for the domain that I have purchased recently in Go-daddy, its http://boneventus.in/. But once I trying to set it up in ZOHO mail ITS saying * This domain is already associated with this account "a*****n@b*****". Sign in But it is freshly purchased domain please remove old expired domain linked to zoho that previously someone may used, So that I can use it now. I have pointed the domain to zoho, and I am attaching
554 5.1.8 Sender Address Blocked
554 5.1.8 Sender Address Blocked My outgoing mail is blocked. Could you unblock it ? Account name: darek.jez@vhvflowersandgreens.com Thanks.
DKIM Error message when signing on
Fairly new Zoho Mail domain name account, gives this error message when signing in. DKIM steps have been done. Thank you
Forgot Super Admin ID
I have forgot my super admin id for the domain @allcost.in I am trying it from info@allcost.in but somehow not able to see control panel to create new user, Please guide me which is admin user
forgot super admin
Hi I can't figure out what my super user admin ID is for pcamdsolutions<dot>com right now I'm on info<dot>pcamdsolutions<dot>com please help!
Address not found
Your message wasn't delivered to info@myquickbites.se because the address couldn't be found. Check for typos or unnecessary spaces and try again.
Problem with an email account
Greetings, I am writing to you because I did not receive a response on a problem that is being presented with an email account of the company, not because the account created is left in guest list and pending status, it is important for us to be able to configure the Account, since that account is an account of the main director of the company, I am the administrator of your domain and web, but I could create other accounts but that we can not access, if you try to recover the password the message
Can't send or receive email
All other parts of Zoho CRM seem to be fine. Get this message: The Server could not be connected. Check whether the Server is available to connect in the given name and port number.
GoDaddy Mail - Unable to Connect
I'm receiving the message below. My mail is through GoDaddy. I've noticed that you've had this problem with GoDaddy mail over the years. Unable to connect SMTP server:smtpout.secureserver.net Reason:connect timed out.
Adding a domain - error - ZOHO MAIL
Dear Vijayasri, Please enable the option to Add a Domain for shirtx.com.br Thank you Carlos
How to create mail account?
After updrage to Standard, I can't create mail for my orther accounts . Pls Apply Policy Email Mailbox Alias Mail Forwarding Policy Applied Usage Incoming Outgoing an.nl@pro-audio.vn ZohoMail Business Policy 5% of 30720 MB my.nl@pro-audio.vn Create Mail Account duc.nl@pro-audio.vn Create Mail Account sales@pro-audio.vn Create Mail Account Thanks,
How to change account user
Hi, I have 5 users, but can't create user after updrage to Standard. How to change account to standard from info@pro-audio.vn to an.nl@pro-audio.vn info@pro-audio.vn 5 GB30 GB 0 GB 30 GB 0.16 GB 0.00 GB 0.16 GB an.nl@pro-audio.vn No Mailbox my.nl@pro-audio.vn No Mailbox duc.nl@pro-audio.vn No Mailbox sales@pro-audio.vn
unsubscribed mention
I see the mention "désabonné" (unsubscribed) next to my mail address in incoming mail. What does it mean ? I would like not to be unsubscribed from this type of emails. Thanks
Need email recovered
Hello, One of my users exceeded their mailbox size so I was going through and erasing old emails. I accidentally clicked empty inbox and everything is gone. I checked Trash and it's empty too. Are we able to recover everything from let's say Jan 1, 2016 and newer? Thank you!
User vs Mail Question?
Can someone explain to me the difference between a user and email account? I had the free Zoho account, so I had one email address for me and used Zoho to manage it. Now I decided I wanted a different domain for my email but therefore needed to upgrade the account to a paid for one at $24 a year, ok, did that so added my new domain, verified it etc, added the mx records and stuff all is good. So now have 2 domains on this account. BUT, it seems I have to add the new email to my existing one? So
Account is not active
Hi, My account “andyjing@taasasia.com” becomes inactive. Could you help fix it?
Just created a free account
Zoho is not picking up the MX records at all, I have tested these via MXtoolbox and hoverip the domain is door.fund
Zoho domains login problem
our problem is our web site is disconnected for 2 days with our Zoho domains, due to error from Zoho domains management.
User Detail > Mail Account Problem
I used to have many accounts and I've just decided to pay. So, I deleted my old account + the domain "bk-property.com" on that it, then put "bk-property.com" on this account "apichris@apichrischotichoey.com" But I'm having a problem that I can't access to the page "Mail Account" in subset of "User Detail". It said "Operation not permitted" in red box. As I can see, Zoho system migrated my old account settings and block my access to change "bk-property.com" settings. Please unblock it, Thanks, Chris
How can i hide receiver mail adresses when i do mass e-mailings
Hi everyone I would like to do mass e-mailing for 110 e-mails but do not want to show all e-mail adress to all receivers, so please help me about this setting Thanks for helps !
Email Blocked - Need Help
Guys, I would like to know why my email got outgoing blocked and I would like to request a solution. This email is really important to my business and I need it working again. Thank you very much!
unable to send and receive emails
I'm unable to send and receive emails. It showed an error message saying my mail is blocked. let me add the screen captures.
email is blocked
I'm unable to send and receive emails. please fix the problem as soon as possible. i have attached you the screen captures of the errors.
Can't receive mails but I can send.
Hello, Please I used to receive and send all mails normally,suddenly, I'm not becoming able to receive them. any help? Best regards.
zoho mail app not loading new mails from pop until refresh in browser
hey there, I am a big fan of many of the Zoho servies especially of the mail features. I am using the Andoid mail app for some time now and realized that i only get new mails there if I load new mails via the webbrowser mail app. I get no new emails on Andoid for my pop accounts when I dont load new mails in the browser before. Is this the way it should be or is there something wrong? I am using andoid 6.0.1 on Samsung Galaxy S7 Cheers,
DKIM not verified
I've tried to verify my DKIM but I keep getting an error message. The external link says it's verified, the TXT is properly set up in my DNS, but DKIM won't verify on the Zoho site. I'm not receiving emails either, although I can send them. Please help - this is a business account and I can't afford not to get my emails! Thanks, Charlotte.
How many emails max can I send per hour? (free account user).
Do free account users have a limit to how many emails can be sent per hour? per minute?
iOS STMP configuration
Hello, First I would like to thank you for your great customer service and quick replies to all the topics I post here on the forums, it is always precise and helpful. I already configured my zoho mail on my iOS device and I receive the emails. However, it fails to send emails and gives me the following message: "The connection to the outgoing server "stmp.zoho.com" failed." How can I fix this issue in order to be able to send emails from my iOS device? I appreciate your help.
"Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
i just get this message whenever i want to send Email on this address info@asinhhm.com "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Please Unblock this Email so i can reach my customer and what was the cause of this problem??? We are not able to unblock in admin account at control panel, Regards. Ranga
SMTP not working on iOS
Hi Zoho, I'm trying to get my emails working on my iPhone. I've enabled TFA on my account and created an application specific password. Created the new account on my iPhone of which the verification all went well. I'm able to download my messages and folders but unable to send emails. Thanks Ken
Unblocking my Account
Hi, I recieved this error 'Sender Address Blocked' while sending messages on j.jose@tipsterrnsmgt.com. Can you please solve this error. With Regards Jose
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