What the heck is going on with Whitelisted email addresses?
Today, I logged in and looked at the Whitelisted Email Addresses section. I've not added any addresses to this list and yet there were hundreds already there. Almost all of those hundreds were actually addresses from spam messages I'd received. WHY is Zoho automatically whitelisting email addresses for me and why is that whitelisting so inaccurate? Also, how can I delete them in bulk? If I did it one at a time, I'd have to click over 300 times just to clear this list! Here is a small sample of the
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I just transfered my e mail to zoho over the past weekend and now I get the above error and can t send e mail from my address info [ at ] topdefence [ dot ] ca. I migrated all my e mail to zoho but a few older e mails requested read receipts and that I guess triggered the e mail block. Can you please unblock the e mail address.
SPF Not working
Dear Team, I have updated the SPF and DKIM in my Domain host and since it is not reflecting. Facing below issues: 1. All emails which are shoot from my zoho account to gmail are having "?" symbol. 2. Getting below message in my zoho -> control panel -> dashboard Immediate Action Required ! SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Learn more DKIM entries in your domains DNS are not configured to match with Zoho.Please
DKIM Selector
I am unable to verify any DKIM selector or set a default selector.
not receiving email messages with links
Good day, I have been having a problem for the last 4 days. I am not able to receive email messages containing any shortcut links to any web addresses. For example, I am in my office and I found a good tool online, and I need to send myself an email with a link to that web page. If add the web page address (in hyperlink mode), then I don't receive the email message. I used to receive these type of messages with no problem, only lately I am not able to. Please help. Thanks in advance.
DKIM Verifiation - again and again
Hi, we have created DKIM and SPF records in domain dns and verified successfully. but still same message pops up again. Kindly check
blocked account (I guess)
Our "ops@..." email pop3 seems to be blocked by the server , I think the server thought someone was DDOSing it because I fetched too many emails too often from last night. Can you help? Thank you, Mani
Unable to add domain
Dear All, Recently I have buy a domain but its unable to add in my zoho cpanel, There are no domain added in my cpanel but it gives error "the date you have entered already exists" Kindly see screenshot and do needful Thanks in advance. - Ishan M
Can send but can't receive
Can you please look into it? I updated the settings 24 hours ago.
proble in receiving in mails spf is right , mx records are right please help
hello sir , i am facing a problem in receiving mails after changing my web hosting but after that i have make suitable changes as earlier double checked that the spf records is right and the both mx records is same as provided by zoho but still i am not receiving a mails . after changing my web hosting service i made the changes in dns zone file according to zoho both mx records and spf reords please help me
Can receive email but cannot send email
I can receive email but when i send email , it is shown send , but ends but not sending. I have tried to send it to my gmail, it never get through. My client also complain that they have not receive my email. Help~!!!
Mail from recipients going to spam. SPF problem?
Hi, i have an issue with my emails going into spam./junk folders of recipients. I have my DNS set up as follows: v=spf1 include:zoho.com ~all
new pop3 account, not collecting all the e-mails
So I recently set up a new pop3 account in zoho mail. and so far so good. However for some strange reason, it has collected all the e-mails until the beginning of february and any e-mails between now and the beginning of february on the other e-mail server where not collected by zoho. Any ideas?
outbound email disabled
I cannot reactivate my email for outbound. It continues to say contact support. I even upgraded my account and still am not able to send outbound emails.
Outgoing mail disabled
Hi, my outbound mail was disabled just now and I cannot activate it. Support please help! This is a business email!
Mail rate exceeded limit
Hi, I am trying to send an email and keep receiving the following message. I need this unblocked as soon as possible. Email address: ryan[at]sanaa-music[dot][com]. MESSAGE: Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
how to set up zoho mail to delete popped mail from Yahoo
Hi, When setting up my Zoho mail to pop my yahoo mail account, I noticed an option for zoho to delete mail in yahoo inbox. If my memory is correct,when I delete popped mail from my Zoho inbox, Zoho is able to automatically delete the same email from Yahoo inbox. How do I find those particular settings again so I can make that choice? I have tried looking in the settings area where I would expect to see these options, but no luck so far. Thanks, Jay
Your account abeljohnson@zoho.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown
Please unblock my id as soon as posible Your account abeljohnson@zoho.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown
Mail not recived
I've had my SPF records setup correctly with my DNS (fastwebhost) for seaexpressservices.in I am sending mails to all domain but none of mail recived, when i check with mstoolbox.com no error show with SPF record. Please help to resolve this issue.
account blocked
Hello, i need help to unblock the account please this is the error message Zoho Mail DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery.
Impossible to add alias to my Domain - all mail sent to gmail are SPAM
I have problems with Zoho. We are interested to apply a subcription with your comany, but we have actualy some issues not resolved. Impossible to add alias to user impossible to add an alias ( ID already exist, but this is not true ) All message sent to a gmail user goes in SPAM Dkim is implemented SPF implemented Postmaster Google validation for domain done. sender : (sender-of-o52.zoho.com. [135.84.80.217]) is blacklisted So can you fix this kind of problem ? If yes, we will use your product,
Incoming mail disabled
Hi, We recently disabled and re-enabled an account on our domain but incoming mail is still blocked, and I can't seem to unblock it. Any help you could provide would be greatly appreciated!
"Unable to send message; sender address blocked" in Zoho Mail
Unable to send message;Reason:554 5.1.8 Sender Address Blocked when i sending a mail this error is appear. so please unblock my account my email id:pragnesh@evonious.com thanks in advance.
Cannot Authenticate to IMAP
I can no longer authenticate to IMAP. I have verified at least 10 times that the credentials are correct. It used to work just fine before I enabled two factor authentication. I have since disabled two factor authentication but I can still not authenticate with IMAP. So here's what's happened: 1. Enabled two factor authentication and changed password. 2. At this point, IMAP authentication starts to fail, this is expected. 3. Generated app password for IMAP. 4. Enter it a thousand times correctly
Socket connection closed: receiving mail to Zoho fails
Hi We have a Zoho account in place and our mx records are all updated to point to the mx and mx2 subdomains of zoho.com. The majority of mail inbound is fine, however we've had a few reports of failures that appear to be related to the mx and mx2 servers terminating connection with sending servers prematurely. Here's one example (obfuscated to hide email addresses): ======================== = Session Transcript = ======================== Session 219174; child 0001 Parsing message <xxxxxxxxxxxxxxxxxx\pd50001086283.msg>
554 5.1.8 Endereço do remetente bloqueado
Please, unlocked my email contato@felipekrieger.com.br. I made a mistake, I do a migration and exceeded the limit storage mail free. But I remove the emails from migration and I need that you unlocked my email again. Thanks.
email account blocked
Hello I have an email account: salgado@channelplanet.com that has 92% used storage but is still blocked. Please help me unblock it. Juan Pablo
WARNING : Mailbox size nearing quota - Multiples emails
Hi, I`m receiving almost 50 emails per day about this. I understand that my mailbox is near the quota, but why do I have to receive 50 emails to report that?
554 5.1.8 Endereço do remetente bloqueado
Meu email esta bloqueado. Podem descloquear por favor? Obrigado.
mail support address
I had a problem with recipients saying they didn't receive my email. I sent the headers to support on Feb 15. I think I must have used the wrong address because I never got even the auto-generated "we're on it" response. This is the address I used: support@zohomail.com Can someone straighten me out? Linda
DKIM Setup
Hi I have set up two TXT records, one for DKIM and one for SPF entries- I realise it may take some time for the changes to effect, but it won't validate the DKIM setup back in zoho mail, and I'm unsure if the SPF entry has been done correctly. Could someone check this for me?? domain is through 123 reg and the site is sensesensory.co.uk
What's correct mail support address?
I have been trying to report a problem with mail I've sent that recipients say they haven't received. On Feb. 15, I sent the header information to what I thought was the Zoho mail support address. I never got the auto-generated reply from Zoho, so I probably sent to the wrong address. The address I used was "Zoho Cares" <support@zohomail.com> Can someone give me the correct address?
Gmail Customer Support (+1) 800-721-0104 Phone Number USA
Gmail is quite important to everyone because it could fulfill the daily requirement related to the communication tasks.Those who are looking for the reputed and perfect mail application should definitely choose Gmail.It is not only helps the users in maintenance of the emails but one could send the message more instantly through this single mail application.But at the time of emergency when the users required help for the bugs,they should do the instant help through the Gmail technical support phone
Instagram and Pinterest
Hello. I do not recieve verification emails from Instagram or Pinterest. Please advise. thanks.
Sorting mail
Hi, I can't seem to find how I can sort my e-mails .eg. by sender or date but revers order etc. I found this help page: https://www.zoho.com/mail/help/sorting-mail.html#alink But the information given there is simply wrong, the e-mail (or my e.mail) list in the folders do not have the these kinds of headings(subject, date, etc.) that you could click on. I was thinking of maybe moving my business to Zoho but so far I am really disappointed, also because because there seems to be no direct contact
Error sign up my domain
Previously I tried to create a corporate email with the domain: www.stratton.ind.br, but when I went to the verification step with text message via mobile phone, I did not receive the message and I noticed that the telephone number was incorrect, therefore I could not verify. I tried to go back to the stage but I did not succeed. Again I tried to register but got the following error message: the domain is already registered with Zoho. I need them to release the domain so I can register the account
Sending Emails Via Zoho Not Working
Hi there, When I send an email through an SMTP account or POP account, it works fine. When I send an email to myself from username@zoho.com to username@zoho.com - it does not go through. Note: I can receive emails just fine. Please update me when this is resolved. Thank You, Chad
Unable to receive mail
Using Webmail 2/28 Email bounces Unknown user Can send mail ok 2/28/2017
Unusuall activity detected from this ip
Hi i'm trying to setup my domain an when i press proceed to cname verification it says Unusuall activity detected from this ip. I send mail to support but i still cannot proceed to veryfication. Can someone from the support unblock my ip to proceed to verification? Thanks
Can send email, but can't receive any
Message not delivered There was a problem delivering your message to admin@citrusmedinc.com. See the technical details below, or try resending in a few minutes. 550 Please turn on SMTP Authentication in your mail client. mail-qk0-f172.google.com [209.85.220.172]:34999 is not permitted to relay through this server without authentication.
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