fatal error... wrong state!
I have started receiving bounce back messages saying that some of my sent emails to different recipients are delayed with fatal errors 'Wrong state!' Is there anything I can do about this to fix the problem?
Account has suddenly become inaccessible
Hi there, My account has suddenly become inaccessible. Upon further checking the webmail interface, I now realize this user account sebastian.lewin@tecsofuel.com was disabled for incoming and outgoing mails, for unknown reason. Other email accounts under the same domain seem to work fine. Clicking the red area for disabled function (when trying to re-enable them), got the following error message "Operation permitted for paid user(s) only." This is weird. Please help with this issue soonest possible.
Same old "This Operation has been restricted"
Hi, i'm getting the alert "This Operation has been restricted" on 2 instances. When i'm trying to add a new domain in my Control Panel When i'm verifying the CNAME Method of an existing domain Kindly help, it's a bit urgent. Regards
cant create group info@
when i create a group i get the error "groep aanmaken mislukt" wat translate to: creating group failed. for now i created an other user that send the mails to the other accounts.. but i would like a fix so i can send it to more than 4..
SPF misconfiguration
Hi everybody, I've set SPF in my domain name successfully, in followjet.com you can see it with this tool: http://www.kitterman.com/spf/validate.html But the thing is I still get notification and warning that spf is not set correctly, does anybody notice this behavior?
SPF Error
Hello, I configured my zoho mail account and also configures spf and dkim entries. After certain days I receive this notification (see image) Here are my dns records (see image) please guide what should I do?
DKIM Verification failed
I have tried to configure DKIM setup followed by given instructions but at the time of verification it’s unable to verify, error is verification failed so that anyone can help me to solve this some of my emails go to the junk folder Domain: vrindatech.com Selector: zoho
...@zoho.com does not have the domain based mail alias.Create and choose a mail alias as default.
Hello Dear ZOHO Corp, What is ...@zoho.com does not have the domain based mail alias.Create and choose a mail alias as default.? How can i fix it? I bought mail hosting but i deleted mail hosting And i sent my Id and Receipt to support@zohocorp.com and sales@zohocorp.com mail address Can you re-active for this account? Thank You. Have a Great Day!
SPF
Hi, on my control panel the below message is coming up. I HAVE however, added the required TXT on my DNS Management with corresponding TXT record: v=spf1 mx include:zoho.com ~all. Can you please confirm why the below has occured? support at zoho and emailed the Contact Us page on the ZOHO site and no one has responded to me.
SPF not configured properly
Hi Zoho Team, I keep getting this error in my dashboard SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery Can I know what I configured wrongly, I already configured it several weeks ago? Thanks, Toketemu
DKIM Verification failed
I have a problem with DKIM I have followed by the instruction given by Zoho to configure DKIM but getting error like “verification failed” Could please verify it suggest me how to do it Domain is vrindatech.com Thanks & Regards Murali Krishna D V
Account Not Updated
DKIM and SPF records are setup. Still it shows to setup those.
E-mail is blocked and or not working
Hello, My e-mail account is not working. I cleared it out like I normally do, but I am still down. jlittle@executive-lending.com Thank you!
not able to create mail box
Hello Zoho Team, We verified the domain name and proceeded towards creating the mailboxs , but it is throwing error message -Unable to add Alias Address . Attaching the screenshot for your reference
problem with phone number
Hello Team Zoho, I will like to reset my www.vvccontemplados.com.br domain. I made a mistake in the phone number and I am unable to complete the registration. If I retry I am told that my domain has been registered. Can you help me?
eMail from white-listed domains still getting flagged as SPAM ...
Hello: I have been white-listing and black-listing domains and email addresses as I go along. I've been noticing that some white-listed domains (e.g. example.com) are still going to my SPAM box. The same is true for some black-listed domains. Why is this happening? Thanks!
Closing Account
Hi I tried to close and delete my account as per instructions. Here are the steps I followed: 1. Deleted the domain associated 2. Deleted the organization that was associated 3. By mistake I created another organization called testing 4. After that i tried to delete the testing organization but am simply getting an account not active page (screenshot attached) 5. When i tried to go to my account and close the same, it said first delete the testing organization Please delete the entire account completely
Not receiving any emails
Hi, Im currently unable to receive any emails. This is really detrimental for my business. Could someone please investigate and advise me of a solution? Thanks
SPF Configuration in Hostgator
I follow the guide to configure spf for my zoho mail and my hosting is Hostgator. I created a txt record in but it won't allow me to put '@' in hostname. Is there anything I can put beside it?
"Unable to Send Message: Sender Address Blocked"
Hello. I'm getting this message when I try to send an email: "Unable to Send Message: Sender Address Blocked." Can you please unblock my email? It is kayla@rentgreatplace.com. Thanks!
This domain is already associated with this account
Dear Zoho Support Domain: renoirassessoria.com Email: contato@renoirassessoria.com Tel number: +55 22 992740303 When i tring add my domain i got this error: "This domain is already associated with this account "*****33"" But now i recieve this alert: "This Domain is not supported or is already registered with Zoho" When i tring to sign up, any my login/password and telephone number not valid. When i tring to recovery password with email/telephone i got "Please enter valid email / mobile" What can
Account blocked
Hi, mi acount mrivera@grupopyd.pe is blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Best regards Mario
Can you please unblock my email?
Hi, Please unblock my outgoing email. It was blocked, from what I have read because of some bounced email. I have sent a request via your support a few days ago, but my account has not been unblocked yet. From now on I will use a different email platform for sending groups of emails. Thanks
Unable to receive emails
Can you please unblock email address info@origingroups.com
The username which you have entered belongs to a different deployment/region
I'm trying to create an e-mail to my business (www.versutti.com.br) but that message appears to me The username which you have entered belongs to a different deployment/region I have changed every information but got the same error What could I do?
configuring SPF entries
Hello. I received this message: "SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery" Where do I make this configuration? Is this something that I need to do within my domain/website provider (in this case, Weebly)? Thank you. Elisa
What is meant by "ask receipt" in compose message
Hello, i was just wondering what exactly is the meaning of "ask receipt" in compose message because by clicking on that nothing as such happen??
DKIM cannot be enabled for the domain as no verified default selector present --HELP!!!!!
Hi there, I can't get this working, I seem unable to change 'DKIM disabled' to 'DKIM enabled' Can anybody help please! Many thanks, Simon.
Can't delete an invitation
I've created an invitation by mistake thinking I was creating a new user/email. I've deleted the invitation and when I tried to add the user/email the system tells me that there is an invitation sent. In the list of invitations there it is again, so I can't use this email. How can I resolve that? Thanks!
Unblock my account
Dear Sir I just get this message whenever i am sending any emails to others. My email id is- ( executivemember@cee-india.org ) "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Please Unblock this Email so i can reach my customer and what was the cause of this problem??? Regards Dharmendra Singh
Attachment
I can not add a attachment to in Zoho Mail when replaying to a email.
DKIM recently verifiied but still not receiving e-mails from website contact page
Hi there, I have zoho mail configured for my domain ayurvedaphysician.com Everything was OK (I mean, SMTP mails were being received through contact us page of my website) till I got to read warning message on my inbox regarding urgency to set DKIM TXT record in my DNS. I followed the instructions and set the DKIM TXT and verified and enabled it. I now thought that I would receive mails like before. But after 4-5 days too, I am not receiving mails form my website's contact us page. Note: I am able
access to control panel
I am not able to access control panel using info@rhdecors.com forgot the super admin login id pleae help. Thank You. Regards, Rizwan
i entered a wrong number for my domain and now it won't let me continue registration or sign in
I cant continue the registration for my domain.
Can't setup Zoho Mail on Android Device
I am having quite a bit of problems setting up Zoho Mail on my phone. It keeps saying that it cannot connect to the server. I have checked everything several times to make sure the information is all accurate. Is there something going on with the IMAP servers today?
Unable to send emails : mailer-daemon@mail.zoho.com
Hi, Since few days i cant send emails. Everytime i try to do it i get this info: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. switzerland@trecnutrition.com INVALID_ADDRESS, ERROR_CODE :552, ERROR_CODE :5.2.2 User mailstore exceeded quota limit (-1 free, 1259728896 used, 1258291200 quota) Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1474273891278492.48219379920204;
SPF Assistance
I'm receiving this message from Zoho: SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. I have read through the instructions under "learn more" but I remain very confused. Can you please give me direction on fixing this? my domain is precisionmetrics1.com Thank you EM
DKIM Help
I'm unable to understand the DKIM directions. My domain is precisionmetrics1.com Can someone please help me? EM
Don't receive any email and if I send it doesn't go too??
I've been using Zoho for last 2/3 years. Since today Morning 7 (EST)..I don't receive any mail and if i send it from zoho my receiver don't see any email please Help me about it
DNS verification
I was interested in getting an email hosted for free by zoho mail.com When I went on the zoho site, they gave me the option to purchase a domain from "I want my name.com" so that I could have a seamless integration with the zoho mail hosting. I purchased the domain from "I want my name.com" In the setup with zoho mail subsequent to purchasing the domain "riverelectric.co" it requests that I verify ownership of my domain. However in the domain verification wizard/setup instructions, it requests that
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