about refund
My customer ID is 854971640, I bought mail accout x 5, one year, about USD60 total. Just to test zoho mail. After testing, may I cancel my account and get refund from you?
Domain onwership claim
Hi, I already sent an email to support@zohoaccounts.com with the domain invoice and screenshot of Cpanel. He recently bought a new domain, but the previous owner had already registered it in his Zoho account. Someone can solve the problem.
Cancel my current subscription and get a refund
Hi I subscribed few hours ago to Mail Lite Plan but unfortunately it is not as I expected. I wanted to be able to add 30 domain and 30 organisation users but the plan won’t allow me more than 1 users otherwise I will have to upgrade! I’ve seen here that
help
can u check my dns i can not eneble dkim idk why
All my users are deleted. Only the super admin account exists
Hi, I was using the free zoho mail version and I have created 25 mail accounts under my domain. So just about few minutes ago all of those accounts got deleted.. only the superadmin account there. Please help.. this is a big issue for us. Thanks.
BEST WAY TO MIGRATE/ NEW ACCOUNT CREATION
Hi I want to migrate my domain from gmail servers. I have no clear idea how the best way. I created this admin@mydomain.com account and even though there is no such account it let me create an account. Now I am confused. I only need x@mydomain.com single
Issues with Zoho Mail
Has anyone had issues with Mail not sending emails? Even if the attachment is less than 10mb it struggles to send. I have to press Send 5-10 times and wait in between until it finally sends. It keeps saying "Oops, something went wrong". Yesterday Mail
Email pinning or sticky?
Hello, Any thoughts on allowing emails to be 'pinned' so they remain at the top? Kinda like "sticky" threads on forums? Don't recall seeing this feature anywhere (gmail, aol, etc.), so not sure if it's possible. Also not sure if those other services have
Send later, custom date and time -- not working
Hi there, When I try to schedule an email to be sent later, using the custom date and time option, it brings back an error message: "Sorry, we are unable to process your request." When I use one of the pre-set date/time options (eg. "Tomorrow morning
Spark cannot connect with Zoho email
Hello. I have made a new Zoho business email and configured it properly. I do have 2FA turned on, and have generated an app-specific password. When I enter the appropriate information into my email client (Spark, Mac, newest version of software and OS)
Sender-based alerts
Hi, I enabled the sender-based alerts in the admin panel. The alert is showing in zoho web but not in outlook. Any idea on how to fix this? We need this to display also in the outlook. Thanks
Question: Mail sending delays
We are experiencing mail sending delays for more than 15 minutes or more. Are more experiencing this issue? [at] Zoho Is there anything known which causes this issue?
Breaking DKIM Alignment - ZOHO, HOW ABOUT A RESPONSE?!?!
I've emailed Zoho about this crucial issue and haven't received a response. If we can't get our Zoho email to pass DMARC alignment because Zoho is breaking DKIM by modifying our emails, and if Zoho Support won't respond in a timely manner, we'll take
Status: 421 / The following addresses had fatal errors
Messages sent from zoho to a talk21.com address have been delayed / not delivered. I have copied the email message received and attachment (attachment.bin). Please can you clarify whether the messages below have been sent from zoho or talk21, and advise
"Oops! Something went wrong" - Error in first email registration
I sent in this request to Zoho Support as well but did not get a response. I'm not sure what the waiting time is usually. I had managed to verify my domain dotgraphers.com with Zoho mail, however, I am unable to create an email account on it. I am accessing
Whitelisted domain in spam folder.
Emails from Venmo getting marked as spam and going into the spam folder. I've manually whitelisted "*.venmo.com" to no avail. Replies from Zoho support indicated that when an email is tagged as "Not spam" it's automatically white listed, but that seems
Making a new email address - help
Hello, This may be a stupid question but I don't know how to make an email address. I had a previous account which I haven't used in years, linked to my main personal account. I have logged in and purchased 2 domains as I'm torn on a business name. I
Change sender mail
Hello. I send automatic emails to customers such as welcome email, change password and ... . the sender email is zamani@golden.fund but i want to change it. how can i do that?
I need help ASAP with blocked Email....
Hey, every time i send email to my company email adress. The repsond is: mx.zoho.eu rejected the message you sent to the following email address: office@estatefix.es (office@estatefix.es) Cannot find the address you sent the message to on the target domain.
How Can I Get Completely Access Zoho Mail
Hey Zoho Community, I hope you're all doing well. I'm reaching out because I could use some assistance with my school Chromebook conundrum. You see, I've been trying to Access Zoho Mail on it, but I'm hitting a roadblock. I'm trying to access Zoho Mail
4.7.500 Server busy. Please try again later from [136.143.188.16]. (S77719)
Having an issue this morning/afternoon with emails sent out to multiple office 365 tenants. Emails sent between accounts hosted on zoho, and to a few gmail accounts all worked as expected. 4.7.500 Server busy. Please try again later from [136.143.188.16].
SMTP Configuration Issues with smtppro.zoho.com: Authentication Failures and Connection Closures Despite Correct Credentials
Hi there, I am the email administrator of studyx.ai. In the SMTP Server Settings on chargebee.com, I have configured the SMTP server address as smtppro.zoho.com and the SSL port as 465. While attempting to set up different email accounts with their respective
*Suddenly* can't log in from my Android client.
I get a 535 error. I'm not using MFA. I have not changed my username or password anywhere. Thanks. David.
i cant send email on my server
i try use swaks 2 web site all it not work send by zoho mail === Trying smtppro.zoho.com:587... === Connected to smtppro.zoho.com. <- 220 mx.zohomail.com SMTP Server ready March 27, 2024 8:52:12 PM PDT -> EHLO server-194-63-140-32.da.direct <- 250-mx.zohomail.com
Free Webinar Alert! Insider tips to maximize your Zoho Mail experience.
Dear Community, Join with us for the free webinar on "Insider tips to maximize your Zoho Mail experience". Click here, to register!
Zoho Username Recovery
Yes, I had several usernames that I used for different-purpose emails. However, I deleted an account I didn't mean to one day. I'm not asking to recover the account, just the username so I can re-open it and continue to put it to use. Is there any way that you guys can release the username, anthony.j.leyva so I can utilize the address for emailing again, please? This would be a great help to me. Thank you, V/R Anthony J. Leyva
Contacts sync with Thunderbird?
Hi All, Anyone come up with a way to synchronize Contacts with Thunderbird? Many thanks, -T
Forwarding without verification
Hi, I use Tripit to keep track of all my business travel. I've recently moved over to Zoho and wanted to set up a forwarding rule to send various travel confirmation emails automatically to plans@tripit.com Obviously this is an email address I don't control,
how to change user name
I want to change the red marked name please help me to solve this issue
Does Zoho Mail have email tracking feature?
I want to track who opened my emails in Zoho Mail. Is that possible? Also I want to have link tracking of the links in the body of my emails. Please tell if there is solution for this task.
Not Receiving incoming mail
Outgoing mail is fine, but I'm not receiving incoming mail
Active Sync Not Working
I've had problems with Active Sync in the past and always get frustrated and give up. It will work for a while then not work. I go through the motions with support and it works again. Now it's not working again. If only you guys could get Active Sync to work consistently like every other mail provider out there your product would be top notch. Right now trying to sync with Windows Phone 8 and keep getting errors after setup. After I setup it tells me "attention required" and just tells me
Can't Use Templates - Zoho Email
Hi, I cannot set up templates in my IMAP account for an external email address. When I go to save an email as a template it says there is an error - Oops something went wrong - try again later ! If I try to reply and then add in "template" the template
Yahoo email delivery from Zoho intoleraby delayed
I send many emails daily with success except when I send to friends on Yahoo. I have two that were recently moved from cox.net to yahoo email. The emails I send them are delayed anywhere from 6 hours to 2-3 days. THIS IS UNACCEPTABLE! From other posts
Zoho Mail - replaceAll() Regex Script
Hello! I am trying to apply the regular expression /<.*?\>/ in a Zoho Mail script with the replaceAll() function. It never seems to work even though I can do it just fine on for example JSFiddle. See sample here. My goal is to replace all occurrences
Printing off whole emails and not just half.
How can I print off the complete email and not just half,surely there is a way to cut out the left hand side of irrelivant information and print only the actual email.
ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net;
Hi, Forom 2 days we have problem sending mails: This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
xxx@jmtronik.pl INVALID_ADDRESS,
Unable to add attachment on Microsoft Edge
For some reason, I cannot add attachment on zoho mail web application. A notification appeared at top of the page saying "Oops! An error occurred when attaching the file. Try again." This happens with Microsoft Edge on both Windows 11 and macOS Sonoma.
Our org outgoing emails are landing in spam
We are using Zoho mail at our organization. And most of our outgoing email have started landing in spam folders. Specially for google and outlook receivers. I did a deliver-ability test and turns out the IP used to send out our emails is in a blacklist.
*.smtp.zoho.com.au Certificate has expired
Someone forgot to renew the certificate for *.zoho.com.au and so no email can be received via SSL e.g https://ssl-tools.net/mailservers/smtp.zoho.com.au
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