Issue in Varification
As i have done correct entry in simple editor zone to varify it but unable to do that please help Me
Unable to verify domain
Hi, I'm unable to verify the domain either by CNAME or TXT. Help would be greatly appreciated. I've attached a screenshot of my GoDaddy settings. Thank you, Gerry.
Problem Google Authenticator
I tried the 2 way method with google authenticator. Now I cannot login nor get a the code by the authenticator. Need help quickly
Email storage reached 1GB limit, how can I delete them
Hello, we are using the free version, and I cant seem to find how to delete those attachments in order to keep on sending emails with attachments.
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Dear Support Team, today we wanted to send a press announcement via email to about few hundreds (at least 300) recipients at blind copy. Unfortunately we received from the mail server following error message 'Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit'. So we reduced the amount of recipients consistently until we reached the number of 3 recipients, we were surprised that even at this low number your server remained to return the error message. May you can help us regarding this
Not receiving Mails
For some reason i can't receive all the emails that was sent to me. i can receive some of the emails but not all. Many people said they have sent me emails but i cant see any. Regards.
Incoming Mail Disabled & No Groups
I tried to post this topic earlier & it said I did, but I could not find it listed anywhere. I accidentally disabled a user account but I re-enabled it. However, they do not receive incoming emails now & are not a member of the 2 groups we have set up which they were previously members of. Please help solve these problems for annie@collectionsbyjoya.com & let me know if any other information is needed to resolve these issues as we need her account fully functional asap. Thank you! Dan
553 Relaying disallowed
I was trying to setup an account on outlook, the pop3 connection was OK, but the stmp failed and shows a "553 Relaying disallowed". What this mean? How can I solve it? Already have about 5 acoounts within this domain setup without problems, but the outgoing server name used is smtp.zoho.com / SSL / port 465, and the emai is "mramirez on seiconsultores dot cl" thanks!
Can't send attachments today 6/7/16
Anybody having a problem sending attachments today??
Unable to reset password on account
I have created an account many months back to test out Zoho mail and after testing a few options, came back to Zoho as I liked the offerings.thinking my "trial" was over, i created a a new account and setup my email accounts and domain and what have you. i now cant ad dthe email I used to create the previous account within zoho and I need that account as lots of things are currently tied to it. after trying to login to that account, i realized I don't know the password I used many months ago and
Can't recieve mails
I set up my account yesterday, and sending mails works fine, but i can't recieve any. What could be the problem? Greetings Oscar
Change name as it appears?
Hi. I just signed up for Zoho mail so I'm brand new to it. I sent a test message to see how it appeared and when it showed up in my inbox the name as it appeared in the inbox was the alias for my old email address. That's not what I want, I want it to show my name and not my old email alias I'm trying to get rid of it. I tried going into my account and changed the name and nickname, but when I sent another email I had the same result. How do I change this? Thanks.
How can you change the name that appears in the recipient's inbox?
Hi. I just signed up for email so I'm new to Zoho. When I send a message, the name that shows up in the recipient's inbox is the email alias that I used from my old email to sign up for this. I'm trying to move away from that ID, I want it to show my name when people receive an email from me. I've gone into my account and changed my name and nickname to my name, but when I send an email message my old email ID still shows up in the recipient's inbox. How do I change this??
Always stay on "verify the owership of xxx.com"
Hi, I registered yesterday, and also follow the steps to verify the ownership in godaddy. Everything is done, but still it asks me to verify the ownership in zoho. Could anybody please help on this? I am waiting on this Thanks a lot! Ric
Outgoing email - URGENT
Our company have a paid account and we are experiencing several problems with our email accounts, and at this point we have several accounts blocked. The problem was reported last day 2 of June 2016 but the accounts still blocked even after several emails change and phone calls. The last email from zoho was sent from 2016-06-06 but the outgoing server still blocked. This is unacceptable, both the blocked service and the lack of news from zoho mail. Since we have a paid account we excepted better
invalid address error_code 550 error_code 5.7.1
i guys, my users is getting that error code, googled it and foud information about adding the spf record. Im alredy did that yesterday and the error gone, and today come back. The domain is on aws, what can i do?
Mail sending blocked without a reason.
We have an account being blocked recently. When I try to send a mail the following message appears: "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" In my control panel / Troublesoot / blocked accounts there's no description telling why this account is blocked. When I try to unblock the account I get the message "Operation not permitted" The account is a jira notifications account that has been running for years with the same usage
plz help send and receive email
3 day already , i can't send or receive email. How can I do ?
unable to add domain
can you please add internetwall.xyz to whitelist so I am able to use it. Thanks
74.201.84.163 Is Blacklisted
Hi, I'd like to report that Zoho's ip 74.201.84.163 has been blacklisted by LASHBACK and UCEPROTECTL1. Please try to get this ip delisted as soon as possible. Thanks, David
Host multiple domains going to a single mailbox
Hello, I currently have a single domain with a single mailbox. What's the best way to set up multiple domains but with emails going to a single mailbox? If I add a domain, does that mean i need to set up a mailbox for use only with that domain?
PHP Contact form - failure to connect to zoho
Hello, I'm just finishing a bootstrap website that includes a php contact form. I'm trying to send my mail to my zoho account from the contact form, but I keep getting this message: 'Failed to connect to ssl://smtp.zoho.com:465 [SMTP: Failed to connect socket: Connection timed out (code: -1, response: )]' I've pasted below the contact.php code that the template developer included. If anyone could help me figure out the correct settings to use to send to zoho, I'd be very grateful. Thank you. <?php
SUPPORT
I access my mail and send any messages I get a notice that says they are blocked outgoing messages . What should I do? I need help. Thank you
recover mail box
I deleted by mistake one jaqueline@eieletro.com and possible mailbox request restore this mailbox ?
Cannot set the MX records in my DNS provider
My provider is DNS.com. When I try to set their MX data field to mx.zoho.com. (trailing . is valid) I get the error "Invalid data for this DNS record type" Thanks, Tom
Mail is Down
Hi, My email is down do u have any forecast of when it will be okay again?
DomainKeys
Hi there, I've configured the TXT and clicked on the start test but so far nothing seems to happen? It's just stuck on verification failed if i click on verify
Zoho Contacts Sync
So there is no way for Zoho Contacts (associated with Zoho Mail) to sync with your phone etc?
No incoming email, can't access support tickets either!
There is currently no incoming email on my account; probably an issue going on for the last couple of hours. I am also unable to access the support tickets I have logged. This is a really bad situation.
No E-Mail coming through
Hi, no emails coming through for about one hour. Regarding mx records for anwar.at & cinealpine.com. best regards, Reza Anwar
Zoho MX servers not responding
Hi, I'm currently experiencing issues with inbound SMTP email delivery. Neither mx.zoho.com or mx2.zoho.com are responding on port 25. I've tried from different geo locations (USA & Australia). Is this a known issue? Any ETA on fix? root# telnet mx.zoho.com 25 Trying 74.201.155.125... telnet: connect to address 74.201.155.125: Connection timed out root# telnet mx2.zoho.com 25 Trying 74.201.155.220... telnet: connect to address 74.201.155.220: Connection timed out Thanks, Grant
google migration failed and not receiving forwarding emails
Hello, I have been experiencing real hardship in migrating my google emails to current zoho account. It shows like the authentication is failed. But I am pretty sure that my username and passcode is absolutely correct. Second, I set forwarding service in my google account forwarding that google emails to current zoho box; however, the zoho box has never received any forwarded emails at all! REALLY PANIC, please help! Thank you!
Not Receiving Emails
I have not been able to receive emails for about 7 hours now. my website is 3morganic.com
Mail error
Hi, I'm getting the following error when sending from maligun : Server response: 499 Unable to connect to MX servers: [mx.zoho.com mx2.zoho.com mail.secondhandboards.com] Could you please look into this urgently. Thanks.
Emails not being received
I am using mail.zoho.com and we can send emails fine, but none are being received. It was working fine until earlier this morning. When will this issue be resolved?
Not receiving emails
Hi, Though I've updated my mx records, I'm not receiving any emails on danielbokor.com domain. I've tried from both gmail and another email server, but neither works. However, it's working fine when sending emails. Can you please help me out? Thanks, Daniel
Can send from both emails but not receive to either?? MX Is Correct!
Hello, I'm new to this and trying to set up 2 email addresses (jennijane@thistlefern.com and connect@thistlefern.com). I have updated the MX records on godaddy and connected the domain. I have checked via mxtoolbox.com and they are pointing to zoho, yet I cannot receive any mail to either account. The error I get says that IMAP has not been enabled (it has, i've triple checked) and that my login info may be incorrect (this is supposed to be the main login info on zoho correct? I login to zoho using
Not Receiving Mails from google domains
I am not receiving any mails from google domains Best Regards
Incoming Email Not recieving
Outgoing Emails working fine, Incoming Emails are not. Please look forward Pratish
No incoming mail
Hello, I´ve got problem with no incoming mail on paveltravnicek.eu domain, outgoing mail is working. Yesterday everything was fine, DNS records are set correctly
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