Can receive mails on my custom domain, but can't send
I've got a free plan and a single email configured. I can receive emails, but I can't send them. Also from web mail, I receive a mail sent to my custom domain, but on the compose message I can't even see the me@mydomain.com option as sender. Also configuring a mail client to use my custom domain, an error is returned when sending an email. How can I solve it? Is it a limit of free plans?
How do I change the "From" name on my emails?
Zoho email is sent using my real name. I need the name of my shop appear in the "From" line. For example, the mail account I created is contact@myshop.com. I sent test emails, and they arrive from "Jane Doe". I need them to arrive from the sender "My Shop". Where do I change that? I already changed the name on the mail account, it is not filtering through the the "from" field. Thanks!
URGENT: Security Issue with LOGIN
Hi, We have to address an URGENT SECURITY issue with ZOHO MAIL and other utilities. We do not want our employees to access ZOHO CRM / MAIL /Etc, outside Our Office premises. Hence, we do not want our employees to access ZOHO over internet from their home etc... Can it work out, that when ever an employee logs in ZOHO, the approval is sought from MANAGER ; and upon his approval only the employee can login. Please HELP...!!!
I can send emails but not recieve emails
I am able to send emails from my my custom email from klipboard.com.ng but am not able to recieve email from gmail. I have checked all my DNS settings and its working perfectly. Please dont tell me its working because it's not working
Zoho still not working with Outlook.com POP3
I am unable to retrieve emails from Zoho.com using outlook.com and POP3 since June. What is going on and when it will be fixed? Error message is the same as in this thread: https://help.zoho.com/portal/en/community/topic/pop-email-setup-with-outlook-com-not-connecting
Cannot send/receive mail to/from xxx@139.com
The original message was received at Sun, 06 Sep 2015 02:50:36 -0700 from xxx@river-security.com [xxx@river-security.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <xxx@139.com>, Wrong state!] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from bluemacbookpro.lan (118.122.92.112 [118.122.92.112]) by mx.zohomail.com with SMTPS id 1441530042367329.3057926464162; Sun, 6 Sep 2015 02:00:42 -0700 (PDT) Message-ID:<B4D365AB-D780-43F4-9304-C1907631ADC3@river-security.com>
unable to receive or send mail please help
I have been unable to receive or send any mail for the past 3 weeks. prior to that everything was working fine please help, it is urgent. regards, Frank "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxx@optusnet.com.auDropped by Administrator. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1441259501584628.0499699162868; Wed, 2 Sep 2015 22:51:41 -0700
No organisation wide archive rules?
There does not seem a way to set a archive rules for everyone in an organisation. This means each user has to set a rule himself, which may be fine if there are two or three powerusers, but in large organisations, this will be a problem. How can I create archive rules to deal with and apply to all users? Organisations typically set rules that should apply to everyone, so this is a very real need.
Archive policy not applied to folders
In setting up the users on a domain, I noticed the following problem: When I create an archive rule or simply apply the default (archive after 3 months), the rule has not effect. I have used "apply to all folders" and when I return to that setting, it is set correctly, yet older mail that should be archived is not. Is this a bug or how does one apply an archive setting to all folders automatically?
CNAME issues
I have added the CNAME record in my Go Daddy account for www.elitesearch.careers. It has been more than 12 hours and I am still not able to verify it in Zoho. Can you please help? SS
No one in my organization can receive mails from external clients.
Hello, I have checked my MX records and these seems to be good. No one have recieved mails since the 05 of september. I have not reached my max accounts and no one have reached max email capacity. Best regards
Delete my Domain it can not be deleted from control panel
ashaorganization.in
Envelope does not appear in inbox
Hi, For a couple of weeks, I've noticed that the envelope that used to appear in inbox does not appear any more. Is there any way we can make this envelope appear again? (It's really useful) Josefina Auracom
Email takes a long time to load
I consistently have to wait 10+ mins from when my Outlook receives an email and it shows up in ZOHO. Anyone else have this problem? If so, have you been able to fix it? Thx F
Missing emails
I am missing about a dozen emails. They show correctly, but when I attempt to open them it errors out. All other email opens fine. I have tried accessing them from 4 different computers, 3 different browsers, and my phone and it does the same thing. Please advise.
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts
Hi there, I have emailed support but received no reply - can you please unblock my account? I am also trying to delete excess emails, but they won't delete. Can you please advise what I can do? Does anybody here have any idea what I can do for this problem? Cheers
User blocked
Dear all, Recently I received an email saying that one of my company user's is being blocked. When I check the Control Panel admin page, I have the outgoing facility is being disabled. Is there any way to enable them as the user is now unable to send any email. Any assistance would be greatly appreciated. Thanks so much. Default Email: exim@big-indo.co.id Outgoing disabled Incoming enabled POP Access enabled ActiveSync enabled Spam check enabled IMAP Access enabled Policy Applied: Zoho Mail Business
Mail Account Exceeding Limit yet all emails are deleted
Hi there We recently moved to Zoho and while my account operates fine, my partners account is a nightmare. Right now it says he is over the size limit but he has spent a couple of hours deleting virtually everything yet it still says he is over.
migration email going incredibly slow
Hello, I'm trying to migrate email from godaddy to zoho, however it freezes every couple of messages and I have to recreate a migration task. It will then run fine for 100 emails or so, and then freeze. Thoughts? Thanks!
Can't load email templates
3 Email Problems began yesterday, across all of our users/systems: 1. The "to" field doesn't automatically populate with the customers' email addresses 2.We've recently lost the ability to use the drop down when sending an email to choose a template. No choices show, just says "none". 3. Also, getting a message when trying to send email: Sorry, we are unable to process your request. Please try after some time. For any assistance, contact us at Zoho.
Unknown address error 550-'5.1.1
Zoho, We have once client (SunTurst) that can not send to this email address ( hamilton@advancedmicrowave.com) Everyone else can sent to hamilton but not SunTrust. Any help is appreciated.. Thank You Scott ---------------------------------------------------------------------------------------------------------------------------- Diagnostic information for administrators: Generating server: mx5.suntrust.com hamilton@advancedmicrowave.com [165.254.168.50] #<[165.254.168.50] #5.0.0 smtp; 5.1.0
This mail server requires authentication before sending mail from a locally hosted domain
hello sir, i can send email on almost all email but when i am trying to send email to admin@kswift.net following error is coming This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. admin@kswift.net Error, ERROR_CODE :551, ERROR_CODE :This mail server requires authentication before sending mail from a locally hosted domain. Please reconfigure your mail client to authenticate
email template not shared between CRM and ZOHO mail
How do I get a single template to be available in both the CRM modules and the ZOHO email module?
calendar/contacts can't sync with Blackberry 10
I managed to connect my account here with the BB10, what I can see so far is: there is no way to sync contacts between zoho.com and Blackberry 10, also the zoho calendar is not visible at all on the Blackberry, I used both the push/manual settings on the activesync options, also I sure that I put correctly the the server's address as "msync.zoho.com" and of course I used the TFA password (as its enabled on my account). if any ideas/help thank you in advance.
overheight
dear, my email omar@golden... is in overheight and blocked. i deleted a lot of emails, but the statics has some delay... how can i unblock my account: thanks
User is getting moved to invitation list - help!!!
When i tried to create the new user administracion@granjalacastellana.com.ar is going to invitation list. I don't know why it's moving to invitation list and how to over come from it to use my mails. Please help me on this issue.
mail
Good day , the subject f is that the mail confirmation comes a the same account that try to register : administracion@granjalacastellana.com.ar and power without entering any create or can activate from the link . The Account is that the same problem appears in email invitation list , according to what I read you should release this account so you can create it. Attached screenshot. Please create urgent need . watch this forum : https://help.zoho.com/portal/en/community/topic/user-is-getting-moved-to-invitation-list
Users/Mail Administration/Change Login Email IDs - why?
I don't understand why in Zoho business there are 3 different menu items for user/domain management when one would be better and more understandable. Furthermore, under users my login id is listed as having one email address, and under mail administration it is listed as having another with no way to change it. Now I am looking to change from google apps to something else, and zoho looks promising but they need to sort out all these things and make the system at least as easy to configure as google
Cannot send mail to @139.com?
Hi, I cannot send mail to this address @139.com, and cannot receive mail from this address also. Please help me! The original message was received at Sun, 06 Sep 2015 02:50:36 -0700 from blue_zheng@river-security.com [blue_zheng@river-security.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <guixlin@139.com>, Wrong state!] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from bluemacbookpro.lan (118.122.92.112
consultation domain granjalacastellana.com.ar
When trying to create administracion@granjalacastellana.com.ar error show user already exist as this email id is already in invitation list. How to fix this?
How to start a new account when your domain is registered with an old account?
My old account has been hacked, And i no longer have the login details of it. It currently uses my domain, However I'm trying to set up a new account and all it says it "Domain already in use" I tried emailing zoho various times but they didn't reply! Someone please help? Is there a way i can delete my old domain from the system so i can link it up to my new account? Thanks
Cannot add alias to account
I have 2 account w.kalazny@ariengmbh.de and arien@ariengmbh.de. I had aliases connected to w.kalazny@, I deleted those aliases and I wanted to add them to arien@ but i receive error. Please check it. Aliases: contact@, info@, kontakt@
Verifying a domain
Hello, Trying to transfer hosting of my domain, Landform.co.uk, to Zoho. After discussions with my current hosting provider they think their responsibilities are complete but clicking the "Verify by CNAME" button on the Domain Setup page has no effect. The settings my current provider has given are: DNS Records ftp A 62.44.77.153 @ MX 10 mx.zoho.com @ MX 20 mx2.zoho.com www A 62.44.77.153 zb******** CNAME zmverify.zoho.com The zb code is the one from the Domain Setup page. My DNS manager is
Can't configure e-mail account on Outlook, please help.
I'm trying to configure a e-mail account hosted here in Zoho to use in Outlook 2013. I'm following EVERY step found here: https://www.zoho.com/mail/help/outlook-imap-access.html, however, an error occurs: Iniciar sessão no servidor de receção de correio (IMAP): Não é possível estabelecer uma ligação segura com o servidor. Enviar mensagem de correio eletrónico de teste: O servidor não suporta o tipo de encriptação da ligação especificado. Tente alterar o método de encriptação. Contacte o administrador
How can I edit an alias to make it default mail?
I keep getting message that my alias "does not have the domain based mail alias as default.Choose a mail alias as default." Yet I cannot find any way to make that change. I've tried to delete the existing alias and start over, but the Zoho will not permit that. Have tried through Control Panel and everything I can think of, but am blocked from deleting or editing. How can I make my alias the default?
Can't download any mail
I let my domain name expire while on maternity leave and just updated it today, I can send mail but still cannot receive it. Can anyone help?
Related messages indicator
It would be nice that in the Inbox for new incoming message the related messages indicator is set and visible in the list of messages immediately after replying or forwarding the incoming mail or after the list of messages is refreshed (manually or by the application). In this way user could easily move to forwarded or replayed message. And see if the message was replayed or forwarded. Currently, indicator is visible after full refresh of web browser window or move to another folder. If I want to
Need upgrading account
Hello, I urgently need to upgrade our ZohoMail service by two new accounts. As I wrote in many emails sent to sales@zohocorp.com and payments@zohocorp.com, i can't buy it until You unlock the PayPal contract again (paypal told me to do so). What can i do? Can You help me? Thanks
Urgently Need Upgrading Account
Hello, I urgently need to upgrade our ZohoMail service by two new accounts. As I wrote in many emails sent to sales@zohocorp.com and payments@zohocorp.com , i can't buy it until You unlock the PayPal contract again (paypal told me to do so). What can i do? Can You help me? Thanks
I can send email but can't receive email
Dear Zoho, My domain is: rainygroup.com. Now I can send email to other people but I can't receive email This is MX Record settings in my hosting: Name Type Value Select @ MX 10 mx.zoho.com @ MX 20 mx2.zoho.com
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