Email Delivery
I am not able get incoming emails from other domain Eg: gmail.com, yahoo.co.in we just moved our account to another provider, no problem with mx record and domain verification, my domain is iventuressydney.com.au please help us to correct the problem
Problem to receive emails generated by a contact form of another domain.
Dear all, I have been experiencing problem to receive emails from a contact form in a Wordpress Website. Basically, we have a website www.hydrogenhorizon.com. And we set Contact Form 7, a plugin to send a copy of the submitted forms to horizoneducational.com emails. However, we cannot receive it. I already checked the MX fo www.hydrogenhorizon.com, and it is pointing to Zoho (mx2.zohomail.com, mx.zohomail.com). I look forward to a solution to my problem. Kind regards, Matheus
How to add additional users after initial setup of free enterprise class email hosting
I have my own domain name and signed up to host email using the Free Enterprise Class Email Hosting. During the setup process, I added 2 users, with the intent of adding more later. Now that setup is complete, I can see where to add new groups, but not new users, when I am logged in with the admin email address. Is it possible to add new users after setup, when using the free hosting? Or do I have to delete the account and start over again, adding all users at once? Thanks!
Email lands to Gmail Span Filter
Our email is setup in ZOHO. Domain name is erpfog.com When email is send from this domain to gmail ids, emails are landed in gmail spam folder. Please advise. This is happening when including domain name in email body. I have added spf entry in dns as "v=spf1 mx include:zoho.com ~all"
DomainKeys status: Authenticating but not work
DomainKeys status: Authenticating but not work how i can fix this error? Thanks image
Problema al recibir mails
Tengo un problema al recibir mails, por cuanto al enviar los mails se envían desde zoho sin ningún problema. Mi dominio lo adquirí con go daddy he configurado la dns de la forma que se explica sin embargo el error persiste y es el siguiente: En este caso es un mail que trato de enviar desde cualquier otro correo electronico. Delivery to the following recipient failed permanently: admin@defensasocial.com Technical details of permanent failure: Google tried to deliver your message, but it was
Cannot close my account
having had multiple CRM accounts within Zoho for various reasons, I have now merged all into one so I want to close all the old ones now. I have reduce the subscription from Professional to Free edition. There is only one user left the administrator. When I go to the accounts screen - settings - close account - I am told I need to close my business account. I selected the link and it has now created a bloody zoho mail account which I do not want. I have followed the guide to try and close but cannot
enable to answer from an email address
I create an alias from my main email address. I can send email from the alias but I can't answer to the alias address. I receive a failure email. Please help! Thanks
Unable to Receive Mails on my Custom Domain
Hi, I had setup my custom domain with zoho mail and created a mail account associated with it. While i am able to send mails to other email ids. I cant receive mails. I tried to send a mail from my gmail id and its failed. The error i have received is: The error that the other server returned was: 550 5.1.1 <jayesh.pandit@jpcorp.co.in> Recipient not found. <http://x.co/irbounce> I have already added the required MX record entries to the DNS Zone file on GoDaddy.com which is where i have my custom
Outgoing mail is working fine, but the mail is not incoming
I have been trying for past several days to fix the issue but have been unable to. I can compose and send mails but am not receiving any mail. This is my work email and is hindering my productivity. Please help me sort this issue.
Can´t receive mails from random addresses
Howdy everyone! My problem is the following: My company recently changed to Zoho, because it was recommended to us as the best email service on the net. But ... we have encountered some random problems on our journey. For example; Some incoming mails are not arriving at all (not even on SPAM folder). I have tried everything i found on the forums (i added the address on the white list, i applied a filter to mark it as urgent, etc) If they carbon copy me to any hotmail or gmail adress, it shows up
Email routing error
When configuring email routing with a valid MX destination, the process fails with this message "The input passed is invalid". But the verify email is received at the destination.
Cannot delete account
I'm trying to cancel my account. I followed these steps from a Forum ticket. On Step 4 when I log back into my account, I don't see "Close Account" to click. Step 1: Delete User - Login to your account through https://mail.zoho.com >> click Control Panel (Mail & Docs) >> User Details >> delete the users one by one. Note : The data associated with the user accounts will be lost as explained above in Red. Step 2: Delete Domain - From Control Panel, click Domains >> Ensure the Mail Hosting envelope
DNS Servers changed with CNAME verification
I use PairNIC as my domain name registrar. When I used their custom DNS feature to add a CNAME record, my DNS settings automatically changed to NS5.PAIRNIC.COM and NS6@PAIRNIC.COM when they should be NS2.WIXDNS.NET and NS3.WIXDNS.NET. I received the message "Congratulations! You have verified your domain foxvalleynewcomers.com ." Now that I've verified my domain, can I change the nameservers back to the correct ones?
mx.zohomail.com listed IBM DNS blacklist
Hi, Seems like Zoho is listed on the IBM blacklist. Can you please fix that? http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3amx.zohomail.com&run=toolpage Kind regards, Fokko Veegens
Whitelist issue
An address that I added to my whitelist continues to be sorted to spam. My assumption is that I've done something wrong or incompletely, but I can't figure out what.
How to verify my domain registered with Namecheap?
I have a problem verifying my domain with ZOHO, anyone could you please help me? Thanx
ActiveSync in Outlook 2013
Hi there, As I am sure you are aware, Outlook 2013 supports ActiveSync. When I try to configure my account using the EAS settings in Outlook 2013 I receive this message: Log onto Exchange ActiveSync mail server (EAS): The server you are trying to connect to uses an supported version of Exchange ActiveSync. The server is using version: '10, 20, 25, 120'. Contact your server administrator or Internet service provider (ISP) for assistance. Are there any plans to update your ActiveSync implementation
not recieving emails
I have setup my zoho account earlier and working fine, but i am not receiving email since yesterday. i have checked my mx record and other dns setting everything is normal. i can send emails but not able to receive the emails, pls help domain name:- icg.co.in
Still no mail...
It's been five days and I still cannot receive emails. I followed the directions for setting up a "go daddy" domain, but it's been twice as long as necessary and it still is not working, and no response to my email for support. Not looking good for an upgrade, I guess I'll go to Google...
Read receipt notification
Hello I get a Mail Delivery Status Notification (Delay) whenever I accept the read receipt which the sender includes in his mail. After I click on the "yes" and read through the mail. The following mail gets delivered to my inbox. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 08 Jul 2015 23:32:57 -0700 from xx@xxx.com [xx@xxx.com] ----- The following addresses had
Incoming mail being forwarded
Hi, my Zoho incoming email is being forwarded to my Gmail Account. I did not set up the forward email and removed my gmail account from Zoho settings. I'm not sure why this is happening or how to fix it. Any help would be greatly appreciated.
Do I have to change the MX records?
I am setting up the email feature and I have a question abut the MX records. Do I have to change them? I have 2 email addresses set up on my domain. If I change the records do I need to set up duplicate emails in Zoho? Thanks.
Superadmin secondary email id is being used as the email id
i am the superadmin and i am unable to delete a secondary email id that is actually being used for mail instead of the primary emailid. Please help asap. Urgent.
Acccount Not Active
Hello there. I have heard a lot about Zoho.com and now want to join this community.I just signed up and whenever I want to go to mail , it says account not active .. Any help??
We forgot to configure SPF... and now we're blacklisted
Greetings, We recently migrated our mail from our domain to Zoho and configured DKIM but in an stupid oversight, we forgot to include a SPF register in our DNS. Now we've been blacklisted by Hotmail and Google. Any idea on how can we fix this?
Unblock request
Hello Please unblock nada@racunovodstvo-mali.si, email was blocked due to the Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] Thank you.
Not receiving some emails
I can receive emails from some but not all. When I send from my work I get this. But when I receive from my gmail its OK. Delivery has failed to these recipients or groups: info@greenbeanaccaountants.com.au Your message wasn't delivered because the recipient's email provider rejected it. Diagnostic information for administrators: Generating server: server-4.bemta-8.messagelabs.com info@greenbeanaccaountants.com.au Remote Server returned '< #5.7.0 smtp; 551 5.7.0 recipient domain does not exist in
Magento transactional email setup
Hi team, I am trying to send transaction emails in magento through by email id created in zoho. But I am getting an error while setting up the email setting. Can you please have a look and let me know what is the issue. The issue is in the SMTP setting that I have been trying to setup. but zoho server is somehow not allowing it to be send. Screenshot attached for your reference. Thanks Charles
Unable to send an email get rejected by the server
Hello everyone, thank you kindly for reading my question/problem today. I can successfully send emails from my IPad however I cannot send emails from my IPhone, it says "A copy has been placed in your outbox. The sender address "rhys@rhyssmart.com" was rejected by the server". How can I solve this issue? Thank you.
How do you view the mail of a second users email?
I set up a secondary email from the one account but can only see the email from the main user email. Cheers
IMAP delays?
Hello everyone, I have developped a php script that gets new emails from my Zoho mailbox via imap. My problem: there is a 20-25 seconds difference between the time I can see a new email in my mailbox (in the web email client) and the time my php script can get it via Imap. For example when I send an email to my Zoho email address I can see it straight away in the web email client but my php script will be able to get it only 20-25 seconds after I see it in the mailbox (I've run tests with another
Mail sending ok but not incoming
Hi! I have been facing this problem for several days now, outgoing mail is working but there in no mail incoming It is hindering my day to day business communication and would appreciate your help in sorting this matter We are registered under samyak@mujassme.com with several other linked accounts. The domain is registered under GoDaddy but it says it is not the name server. Please help us getting it working again! Regards, Samyak Jain +919540556000
Not Able to send mail progmatically
I have enabled SMTP settings in the mail account.I am using spring framework in my application. Following is the settings used in our code. <bean id="itech.mailSender" class="org.springframework.mail.javamail.JavaMailSenderImpl"> <property name="host" value="smtp.zoho.com" /> <property name="port" value="465" /> <property name="username" value="email-id" /> <property name="password" value="password" /> <property name="javaMailProperties"> <props> <prop key="mail.smtp.auth">true</prop> <prop
Undelivered mail returned to sender
Getting this annoying message constantly over the last day. Here is an example of one, but there are plenty more of these ============ Forwarded message ============ From : <mailer-daemon@mail.zoho.com> To : <crystal@campusfamilydental.com> Date : Wed, 15 Jul 2015 05:16:39 -0700 Subject : Undelivered Mail Returned to Sender ============ Forwarded message ============ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of
HELP!! imap server is down YET AGAIN!!!
"offline" or "credentials failed". same issue across 3 domain names using zoho mail and issue is on multiple devices using Outlook imap. PLEASE FIX!
Problem with incoming emails
The incoming mails are showing the following error Delivery to the following recipient failed permanently: rakesh@zppoz.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain zppoz.com by zppoz.com . [43.225.55.107]. The error that the other server returned was: 550 No Such User Here Please suggest it's critical for me.
Unable to verify email
When I try to verify an email address via one of the links that looks like " https://accounts.zoho.com/confirm?DIGEST=....", i get a messages stating that the link has expired. This happens even when the link is only 1 minute old.
Incoming mail not working properly
Some mails are not arriving at all, although they are being sent properly. (i can check this by CC to any hotmail or gmail adress). I had a previous threat and it was deleted. why? https://help.zoho.com/portal/en/community/topic/can%C2%B4t-receive-mails-from-random-addresses
Cant get emails
Hi all, I have my domain (timeoutcounselling.org.uk) registered via names.co.uk. My website is hosted on wordpress, but I want to use zoho's mail function. I have the MX servers setup on namseco but all mail that isn't from @timeoutcounselling.org.uk is bouncing. Can you help? Thanks, Lynne
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