domain verification failure
Hello I have created the CNAME in my domain. The check is giving error. I performed the test accessing the link http://zb14224512.esec.com.br in web browser. I was directed to zoho the page. When I click verify displayed error message. Need an urgent solution.
Mail migration from Microsoft live domains
Was previously using the free version of live domains and wish to port the existing mail over to Zoho using the migration tool in the control panel but keep getting "Authentication details provided was rejected by Source server." Tried pop or imap, all failed. The username and password are correct as I can login to the email accounts on live domains just fine. Not sure what's causing the failure. Please advise.
Unable to receive website enquiries
Hi, I am unable to receive emails from a website enquiry. I have set the mxrecords as per the help document. All other emails are getting through. There is no issue with the enquiry form in the website as it works for other zoho mail as well. Not sure what the issue is. Thanks in Advance, Dinesh Velu
uninstall Zoho mail
Hi! I have a hosting provider and do not need zoho mail anymore. how can I uninstall it? it messes up with my other provider, obvisouly. I still want to use campaign and invoice etc. thanks! Muriel
How do I change 'from' addresses in Zoho Mail?
I am trying to change some of the 'From' addresses in Zoho Mail. I found instructions is the Zoho Mail User Guide under Display Name - Outgoing Emails that says Steps to change Display Name Login to https://www.zoho.com/mail Select Settings >> Mail >> Send Mail As Click the 'Edit' icon across the particular email address under 'Configured From addresses' In the 'Display Name' text box, provide the preferred Display Name When do step 1, there is no Settings link to click. Are there updates instructions
Unable to end - Address blocked
Hi, When I tried to send an email I get address blocked. Is there anyway you can unblock this? or link me to an upgraded account when I will not be blocked for sending a certain amount of emails per day? Regards,
Migration Help
I am trying to migrate ll my old mail from Google Apps (I created my own domain which is hosted by godaddy). When I try the Migration on Zoho I keep getting the following error- Authentication details provided was rejected by Source Server. Kindly provide valid username and password. The only thing I can think of is that I deleted all of the google listings in MX section of the DNS console. Can someone please help in getting all my old mail into the Zoho mail?? Thanks!
What are the quotas?
Hello! Just started using your free mail service for my upcoming website. I can't find the current daily/monthly limits/quotas for mails. Found some old thread but i would like to know the current values. Thanks!
Emails from contacts go to spam folder
Why do some emails from contacts go to the spam folder?
I can send and receive only some e-mails...
Hello! I have this error message when I try to send an email to certain domains. Already tested it with another e-mail service as a google account and I get no error message and is delivered successfully, but unfortunately not my domain. With the other addresses i can send and receive the e-mail's without problems. Undelivered message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent
Zoho Mail contacts in Microsoft Outlook?
Hi, I've managed very easily to add access my Zoho Mail account with Microsoft Outlook (using IMAP). However, none of my contacts have come across. Any idea how I can send zoho email from Outlook without having to always cut and paste my contacts from the browser?
How Do I Export Contact From Certain Categories only
Can someone teach me how to export contacts from certain categories only? I do not want to export the entire contact list but only certain categories. Any advice will be much appreciated. Thank you.
Organization Contacts Not Reflected in Users iOS Contacts
I have added numerous Organization Contacts but they do not show on userdevices on iOS. We are using Active Sync. Personal contacts for eachuser are showing up. Email is otherwise working well using iPhones etc and ActiveSync/Exchange protocol with Zoho mail. Is there a special trick? The iOS device does show "Global AddressList" category in the contact manager, but it is empty.
How To Change "email@WWW.domain.com" To "email@domain.com" ?
How can I remove the www. prefix from my email address? id like: email@domain.com instead of: email@www.domain.com Im using GoDaddy.... is there a setting iv #'ed up? (Trying to google anything with "www" is a nightmare) Thanks in advance
Creating virtual offices with Zoho Business for small business verticals
I'm doing some research on building/creating an efficient virtual office for specific types of small business verticals using Zoho Business as the platform. Specifically related to professional service type businesses, ie - web designers, real estate agents, freelancers, other small business service types. Would like to collaborate and share ideas with those interested and in exchange help you in doing this for your business in the process.
Namesco domain verification help
Can you tell me where I put the ZOHO 'cname' etc in the Namesco DNS zone ... is it in the Host Name section or the Email exchange section .... sorry complete novice at this!! Kind regards Rob
How to send an email in two folders
Dear All, If I receive an email is there any way to put it in two folders? Or maybe to duplicate it? I know that there is an intermediate solution using labels but I would prefer to have it in two different folders.
Set up dual-delivery with Outlook.com
Hello, colleagues! I have a domain pointing it's MX records at Outlook.com at this time and I would like to add new users to my Zoho account. I looked at the dual-delivery option, but I am unable to set it up properly. I add in the 'Destination to route the emails' field the MX name of the outlook server and set 'Change SMTP envelope to match the provided destination' to On. With this setup I receive all the emails in my Zoho inbox although the user is only set in Outlook. Also, if I set it to 'Email
email issues
why is there no email exchange server support?
Delete My Domain and close my zoho account.
Hi after disabling mail hosting i cant find delete cross mark. Please help. Can you please delete the domain from your side? Thanku.
PLease help my zoho mail is bouncing?!
Hello, Please help my zoho email account is bouncing back all inbound mail? My primary account is hilarybphoto@zoho.com with the following addresses* these are currently forwarded to my gmail account for my website www.hilarybphotography.com however any mail that is sent direct to that Zoho account and addresses are bouncing back vs. direct to my gmail are fine. This is critical as is for my website and only place of business!! Please help! I just left a voice mail for help please! Thanks,
Unable to sync exchange in Android
Hi Support, I am having issue with mail syncing in my Android device (4.4.2), I will have to manually refresh the email account to get the new incoming email. It is working fine in Iphone, email came in right away after I sent the email, at the same time Android device did not receive any. Thanks!
Cannot create email again after deleteing the user and email address
I created a user under my account livingtruth in Zoho Business and associated the wrong mail account w/ the user. So, I deleted the user thinking it would free up the previously created mail account and then tried to create the mail account with correct user, but Zoho now tells me the email already exists. the email id i created was info@livingtruthnow.com I already sent email for the same on support.zoho.com but no response so far. How can this be corrected? Regards Living Truth
Outgoing Email trouble with Thunderbird
I have a new email and the company is using Zoho mail as the server. I have several business emails that I have to manage and monitor for multiple clients. I cannot get the mail to work on Thunderbird Windows 7. All the setting look right and it will accept mail but I cannot send it - the connection times out. I tried using Windows Live just by chance and I getting the same results. They checked things on their end and it looks OK. What could I be missing? I have several other IMAP emails running
Can my account be unblocked please?
Hello, Just sent one email to 110 recipients and got blocked. Can my account please be unblocked? noura@esska.co.uk Much appreciated!!
e-mails from fastmail
Hi, I would like to know weather it is possible to receive e-mails form my "old" fastmail account into my "new" zoho inbox? As for now I set email account (details) in zoho settings and all old emails form fastmail disappeared from (fastmail) inbox ... any advice? Mike
Can't receivve emails chinex.net
Hello! I've rred all the threads about solving this problem, but couldn't solve it. All the MX records a directed to Zoho mail. The picture is attached. Also have attached domain records and settings. Please help me to solve this problem ASAP. Thank you in advance!
UNBLOCK PLEASE!
Hello, can you please unblock my account info@prosandcomms.com ? regards,
I am not able to receive email on my domain email..HELP!
So, i have did everything and setup everything but still can't receive EMAIL from anyone..please help i checked the MX record in GOdaddy and everything is fine there!
Fwd: FINAL WARNING :: Need immediate action
I setup this email account for my client, Kaz, whose website I operate. Kaz is complaining that Zoho is threatening to shut down his email forward and he has received a 'final notice' from Zoho. He needs technical support and I have not been able to resolve the issue after logging in and checking settings. I'm confused and unsure what the root problem is. Please help! I am submitting this ticket from his account. Please include my email address (adellelennox@gmail.com) in any support replies so
Disable Spam
I would like to turn off or disable the spam filter for all of my emails associated with my account. I am receiving very important emails, yet they are going to spam and not inbox. It is very inconvenient regarding business matters. Please let me know if this can be done. Leah Terry leah@xtorcenergy.com
Bounce count
Is there any way to increase this limit? Thanks
Very Slow Migration
Hello, I have started an IMAP migration for my email accounts, everything we going well, but lately (the last 2 or 3 hours) it is going too slow, like 2 messages every 5 minutes. I have restarted the IMAP migration for only 1 account at a time, but it seems like that there is no positive effect on the velocity of the migration. Please advise. PD - i need the Migration tool for PST migration. Thank you
I cant recive mails - MX problem
I have set up my MX mail server with appropiate values but Zoho continues without receiving emails and shows a message "The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho. " I had waited for 48 hour since I set the MX values in my sever. Please how can I get my email work fine to recive emails. Thanks in advance.
SMTP help
Hi everybody. Zoho always worked perfect for me, but today 4 hours ago I'm trying to figure out why zoho smtp doesn't work with this. I've installed xampp on my server with a complete version of a web with forms for user register. That web allows me to change the smtp server, user, password, port and secure connection. I tried with gmail smtp and it works perfect, but with zoho smtp I received "an error with smtp" and doesn't work. I don't know where I've got to go to see the error. I tried with
Why I am not receiving mails?
I have done all the procedure correctly. Why am I still not receving mail ? 3rd party website showing that my dns is set right. plz help.
How do I share contacts in a Category with other Administrators
We have 3 Administrators using our Zoho mail. We will use Zoho mail for one task - to email to our membership list of contacts a link to our monthly newsletter as a “bcc". Our membership list has 201 email-address contacts at the moment. 100 per contact page, listed alphabetically. These 201 contacts are listed 2 ways: 1. An administrators' GROUP list of our contacts - this list is accessible to all 3 administrators. But if I try to send an email to the list of recipients using this GROUP list the
Why are my emails being rejected by Zoho's SpamBouncer?
Body of rejection email:- This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. phil.mcconkey@sunpower-uk.com Error, ERROR_CODE :554, ERROR_CODE :SpamBouncer identified SPAM, message permanently rejected (#5.3.0) Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1422446146523288.7800458778029; Wed, 28 Jan 2015 03:55:46 -0800 (PST) Message-ID:<14b3061c31f.c05
Additional email not receiving emails
Hi, I have added a new email account but it doesn't receive emails a the moment. the email address is info@2alphashootingsupplies.com.au. What will be the cause of the problem? regards, Rikki
How do I switch back from Alias to a separate account
I have 2 email addresses go into 1 account by using an Alias. Example: John@johnsmith.com and Info@johnsmith.com. If I log into john@johnsmith.com it will show all emails to John and Info. I now want to separate the 2 email accounts: john@johnsmith.com and info@johnsmith.com When I try to add info@johnsmith.com it says it already exist but I'm guessing I need to delete the alias first. Is that correct?
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