Cannot receive email
I have 9 user accounts yet the last account I created is the only one giving me problem. I cannot receive emails from hosts other than zoho. When I between by zoho accounts it works fine. But from gmail, yahoo, etc. I am not receiving messages or replys to the emails I sent out. Please help me out. Isaiah
I am trying to verify my domain and am not understanding how
I am not quite sure how to log in under the administrator to get to the steps I need to get to to verify my domain. If someone can please help me with this.. That would be great! Thanks in advance. Confused client.
Any assistance is need
I have attempted to add email user b.vimal@shenbagahotel.com as a regular mail user with b.arun @shenbagahotel.com and get an error saying the user already exists, but it does not show on the list. I have already confirmed it is not the secondary account for the super user. I simply need to b.vimal@shenbagahotel.com under the above super account. Any assistance is appreciated. thank you.
Can I do an IMAP transfer from Gmail to my new custom domain Zoho account?
Let me know if this is possble. and what I have to do
Account Not Active-New account
Hello, I am trying to migrate my eMail Accounts from Google Aps to zohomail. The domain is registered with GoDaddy.com. In doing so, I am facing the following challenges: 1. Godaddy requests an IP Address instead of zmverify.zoho.com. I googled around to get the IP Address, but the same doesn't seem to be working. 2. I am now unable to access my account using my eMail ayahoo2012@gmail.com and am suggested that the account is not active. Can you please check both these issues and revert?
Sending of message failed. The message could not be sent because the connection to SMTP server smtp.zoho.com timed out. Try again or contact your network administrator.
Just started getting this message from my Thunderbird email client yesterday when trying to send. Nothing has changed on my end. Is Zoho having issues with SMTP that will be fixed?
BUG "Mailbox Locked"
The past two days I have had off-and-on delays of up to 2 hours in receiving emails, I checked my webmail directly from my hosting provider and there are no issues on that end. Now I am also receiving a "Mailbox Locked" Error as well as "EOF on Socket" when I try to check my messages. This is frustrating as Zoho mail has become my main mail client.
Using the free ZOHO email, how many different email addresses can I send an announcement to, in a single mailing?
I send email announcements to a group of about 450 people once or twice each week. Will Zoho free email allow this in a single sending? If not, what can I expect that I could do? Thanks, Joab70
Zoho mail and zoho support.
Hi, We are using zoho mail with zoho support. I am not getting email notifications when a request has been assigned to me. Please help. Thanks in advance. Dayanand.
Outlook and Activesync Auto Discover
Hello, I just want to confirm that there is no Autodiscover to automatically configure the email client. This is a pretty basic feature for any business email provider and not very hard to implement. Even the low-end email hosting services fully support this. It's very difficult to deploy an email service and ask end-users to manually configure the settings each time...
can't verify domain
I cannot verify my domain - electricfeel.co. I have tried all three methods please help! I am using network solutions and I keep receiving an error message.
i am unable to add my domain!!!!
Hai, I am having a domain zugunu.com which was previously verified, but unfortunately it was deleted, now I am unable to add it back. When i add it back it is saying domain already exist. can anyone please help me? Thank you.
Zoho added to SORBS blacklist?
Hello, I've had emails to one of my suppliers bouncing all day so got in contact with their IT department. Their reply below; "It seems that the email providers you use (zohomail from what I can see) have recently been added to a blacklist which means any messages you send to us get bounced. I have attached the logs from our mail server so you can provide them to your IT support. Additionally the link below takes you to MX toolbox (a resource for interrogating blacklists) and indicates that your
SMTP error, "Authentication failed"
Trying to setup at andriod smartphone, POP server works as mobile phone can receive email. But SMTP not working by throw the error " Authentication failed" at setup stage. And throw "sending failed" msg after trying to sent from mobile phone. set up as instructed: smtp.zohu.com ssl 465 require sign-in: checked, uncheck it also not working when outgoing username: entire email address password: same as pop which is working any idea please?
Unable to receive emails
Hi, we're not receiving any emails (don't see it in webmail or IMAP). Could you please look into this? Thanks
How to set up GMail with Google Apps for Work so email can only be sent from Zoho?
I want to restrict the sending and receiving by certain email addresses in our domain, hosted with Google, to Zoho Mail. I have searched a lot to find a recipe, and it seems that between Google Apps for Work and Zoho CRM it should be possible, but I must be using the wrong search terms. Does anyone have any experience with this they can share with me please? Thanks in advance, Jasper Lawrence Autoimmune Therapies
Mail not getting delivered to some emails
hi, my email id is working all fine but it is not delivering messages to only some email id and im receiving a bounce back email. when i am doing a spamcheck it is showing no spam inside my email. Need help Immediately Thanks.
Mail account access
Is it possible for a member in a group I created to access their newly created email account without having to register a personal account in ZOHO ? If they do have to register, can they import only the group member created email account to their current POP or IMAP email client ? If they do not have to register, how do they access their online mail account once it has been created for them ? Thank you in advance for the answer and I hope I stated it as clear as possible. To recap: Once one creates
GROUP EMAIL ISSUE
Hi, I seem to be having problems with my group email. I create 6 new group emails. When i send a blank test email with only "test" written in the field...the emails are received by everyone. However, if the subject line is different and has content within the email body then the emails do not go through. Thanks, Sabina
Unable to recieve mail with zoho
I created an account, and pointed the mx entries of my custom domain to zoho's mx entries, but this is the error i got: Delivery to the following recipient failed permanently: < my personal email from my domain> Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain < d omain> by mx.zohomail.com . [74.201.154.201]. The error that the other server returned was: 550 5.1.1 < my personal email from my domain>...
Potential security issue: SMTP server at mx.zohomail.com does not support TLS
Dear support, I was just checking the behavior of the SMTP server at mx.zohomail.com via http://www.checktls.com and realized that it does not support TLS, i.e. mails are sent unencrypted over the wire. In principal, any network device between a foreign MTA and your MTA sees your user's incoming mails in plain text. Other mail service providers (such as googlemail) in fact do support TLS encryption between MTAs. This is for a reason and I am severely concerned by the fact that you don't. I would
not receiving mail
just set up email accounts. sent test emails this morning. all fine. have been setting up some third party accounts. all confirmation emails received. now, suddenly, when i send to this account i receive an error message with a link with this headline: "The email account that you tried to reach does not exist..."
Email Bounce
My mail box keeps bouncing incoming emails - reason being it is too full. But there looking at the storage details it does not say it is full. Any help appreciated!
Invalid TLS Version when setting up to use SMTP
I'm setting up a hosted service to use my zoho smtp and the only give me the option to use TLS or nothing at all (no SSL). When I choose TLS it returns the message: Transport Layer Security Error #40 (TLS): Invalid TLS version (0x3230). Any idea how I track this down on who's side it's on and how I speak intelligently about it? The hosted service didn't help much and said they'd submit a "development ticket" but had no other information to provide. Any other suggestions, thoughts, information?
Is exchange down?
Hi I use msync.zoho.com on my phone for my email... since a few hours ago, I no longer can send or receive emails. Tried to recreate the account on the phone and I get "unable to open connection to server. security error occured" Any ideias? Thanks.
Group failure count
Hi, I created some group list with outside organization users. In one group, I got more than 10 failure count and users accounts were automatically disabled. How can I get the reason of failure ? What should I do to don't have this trouble. Olivier
Some questions
Hi, I have created secondary mail accounts, but I am a bit disappointed. The retrieved emails are not going into my main account, but in a secondary account. I'd prefer move them directly to my main account, please. Can I merge the emails from the secondary accounts into the first one? If not, how can I access the secondary accounts via IMAP to do this using an IMAP client. I used Thunderbird, to migrate emails to Zoho, from one account to another. Sometimes, the mail server authentication fails
Messages not showing in Active Sync
Hi, I setup my account on my iPhone via active sync and migrated mail from my old provider but only new messages are showing in my iphone. All messages are showing in webmail. I have set phone to sync all messages.
Requests to Zoho SMTP timing out
Hi, I'm trying to use Zoho SMTP but all my requests are timing out. I'm using the Cloud9 environment with Node.js. My parameters seem to be correct (smtp.zoho.com:465) and I can successfully use Gmail smtp using the same port so it's not blocked, but for some reason Zoho always times out. I cannot even SSL to the server from the command line -- when I try this: openssl s_client -connect smtp.zoho.com:465 I also get a timeout. Any idea what the issue is? Thanks, Nate
Delay receiving emails
Hello There appears to be either a long delay receiving emails in Zoho Mail, after they have been sent, or they are not showing up at all. Sending mail works as normal. This is only happening in this one free account. My paid accounts seem to be fine. Also I have a forwarding rule set up for all mail, however, incoming mail is now no longer being forwarded.
How Do I Add Mailbox Space?
How Do I Add Mailbox Space?
Prevent .ZIP attachments and .exe
Dear Support Is there a way to block the Zip attachments to reached my mail? I got many spam email lately
Importing emails from Zoho into Gmail
Hello. I have been trying to migrate all my emails from Zoho to Gmail. After using Zoho for a while and liking it very much, I had to make the change to Gmail due to our company's growth and staff's preference to gmail. Now, I am having a lot of trouble migrating emails to my new gmail account. I have been spending way too much time trying to figure this out on my own. Please help me. Thank you so much. Warm regards, Yoko
Drafts Not Marking Original Message As Replied
When I reply to a message, and save it as a draft and then later send it from the draft, the original message is not marked as replied to. Does anyone know how to fix this? Thanks
Can't sign up for a zoho mail account
please i want to sign up for free personalize i have change the mx record at my domain manager but i keep receiving this error message "We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com" The domain name is - nilessng.com, kindly help enable me on Zoho Mail. Thanks
Date appears wrong in mail view
Minor little glitch but it did confuse me for a while. When I have my mail view with the reading pane on the right and the width of the mailbox panel too narrow to show the full date/time and size of the message, as you progressively squeeze this panel the Date part compresses internally to the panel to the point where you can see the month and the first digit of the size. This then gives the appearance of the data being sorted incorrectly. If the width is limited wouldn't it make more sense to
Not able to recWeive emails in outlook - till yesterday it was working
I am not able to send/receive mails through outlook now. It was working fine all these days till yesterday. When I log into zoho mail, I am able to see all the emails. I have not done any changes in the settings. When I try to send/receive, it asks for username and password. Even when I enter correct credentials, it asks for re-entering the password. Please help me in resolving this. Regards Madhava Murthy Yugat Technologies madhav@yugat.in
Sending multiple emails in confidence
Is there a way I can send multiple emails so that only the recipient sees their own email address (i.e, not all the others the addresses it has been sent too)?
1 paid user and 9 free users on same domain
It is possible to have 1 paid user with Standard 15GB and the rest of 9 users with free plan?
Inbox mail empty...
Hello , my name is bristena.I am using this zoho mail from 1 week.I dont know, but the online version doesend work.I just configure to outlook , but seems to have an delay.To online box i don t receive nothiong to imbox.I can send but nothong to receive.I set the imbox pop and sending smtp.Where is the problem. the email is bristena.chelaru@brisell.ro
Next Page