My ZoHo can send messages, but cannot receive any.
My ZoHo address is glutko_industries@zumbatricia.us & my Gmail is wretchedmeen88@gmail.com Error Message when ZoHo address does not receive email: "Delivery to the following recipient failed permanently: glutko_industries@zumbatricia.us Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain zumbatricia.us by smtp.secureserver.net. [72.167.238.201]. The error that the other server returned was: 550 #5.1.0 Address
Mail Forwarding for new domain slow
I just moved my email services over to Zoho earlier this afternoon (domain.com), and set my MX records to start delivering my mail to Zoho. I have all of my various email addresses dumping into one central gmail account - so I have taken one of my Zoho names, and set it to store and forward all messages over to my gmail. My old MX record had a 1 week TTL, so it looks like some mail servers are already seeing zoho, and some are not. No big deal to me on that front, they'll update MX eventually.
Sincronización y correos secundarios
waiting moderation! Hola buenos días. Tengo dos dudas sobre Zoho Campaigns. Resulta que la sincronización de clientes, contactos y posibles clientes cuando enviamos una nueva campaña, no se lleva a cabo como pensábamos, ya que la sincronización se establece solo con el apartado de posibles clientes y de contactos, pero no de clientes. Mi pregunta es: ¿Como lo podemos hacer para sincronizar los clientes a las campañas que queremos enviar? La otra cuestión que necesitaríamos resolver trata sobre los
Change default email
At initial setup, I made the wrong email address my default. I can't seem to find how to change it to what I want. To clarify: I initially set "office@..." to be my default, but I want "admin@..." to be the default. When I try to change it to "admin@..." under my "Profile", I get an error that the email already exists, which of course I know, I just want to change the default address to this.
CNAME Verification from GoDaddy
When I go to GoDaddy like the instructions say, It will not allow me into the DNS file Zone saying GoDaddy does not own the domain. That is true. I own the website. So how do I find the CNAME so I can get the site verified Thanks Ken
can my email reply attach directly to the opertunity/ potential ?
I want to see the correspondence between my sales team and their clients. If I start an email thread in the potential how do I get the response to show in the potential?
fastmail pop access "invalid security certificate"
Hey, I'm trying to configure this zoho account to retrieve emails from fastmail via pop3 access. But I get an error: Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring. For better or worse, fastmail does not allow unsecured connections on port 110, so that's not an option here. The server in question is mail.messagingengine.com which appears to be issuing a valid security certificate. So I'm not sure what the problem is. The full fastmail config
Contact Page
I am trying to set up a contact me page on my website, and can't get the contact form to send emails to my custom domain. I tried using my old hotmail account as the recipient and that worked fine, so I know the contact form isn't the issue. Could I possibly get some help or insight as to what needs to be done to get it to be sent to my custom domain.
Ability to create contact directly from e-mail
I often want to create new contacts directly from a received e-mail. Currently, it doesn't appear there is an easy way to create a contact from an e-mail. To accomplish this, I highlight the To: field of the e-mail, copy the information, and then switch to the Contacts screen to create the contact. Below is a mocked up screenshot of a possible way to incorporate an Add Contact feature. The + sign that already exists on the e-mail reader seems a logical place to add a feature like this. Desired function:
iPhone to Zoho Mail say "on behalf of"
I have an iPhone connected to Zoho Mail and every time I send an email from the iPhone it say jsmith@zoho.com on behalf of jsmith@mydomain.com. However, when I use the Zoho Mail client and send an email it sends it as jsmith@mydomain.com, which is what I want. This is also how I have it setup in my settings. Is it possible to get rid of the "on behalf of" when sending from the iPhone?
Creating a zoho.com email address?
whats the best approach to do so?
user@ydomain.com Invalid Address, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client.
i got this mail when i mail to user@mydomain.com user@mydomain.com Invalid Address, ERROR_CODE :550, ERROR_CODE :Please turn on SMTP Authentication in your mail client. sender1.zohomail.com [XX.XX.XX.XX]:46616 is not permitted to relay through this server without authentication. i don't know about this. please anyone help me
the google play app for zoho no longer available?
I dropped my nexus 4 and had to get a new phone...went to download a Zoho mail app like a did several months ago and there is none available in google play. There is a CRM app but no email. What is everyone else using or where can I get same? Thanks for any help!
IMAP no longer collecting mail from 20th June
I'm receiving mail OK in the Zoho webmail client. However starting on 20th June received email is no longer downloading to my external mail client via IMAP. It seems to connect OK, but it appears to think there's no new mail to collect. IMAP is enabled in my Zoho mail settings. I've tried toggling IMAP on and off, but no joy. Not sure what to try next. Any ideas?
Preparing for a migration from Gmail
Hi. Introduction: - I am thinking of moving my email service from Gmail to Zoho. - I have my own domain. - There are more email users in that domain at the moment. - I don't want to migrate all of my users before testing Zoho service thoroughly on a single email address (i.e. my own) - So, I cannot point MX records to Zoho servers yet. - Which means that during the testing period I am going to use Zoho as a pop3/smtp client to google mail servers. The problem: - I am unable to configure the pop3/smtp
iPhone "on behalf of"
We use Zoho Mail as our mail client, pointing to our email server. I have things setup so when we send email from Zoho Mail it comes from my email address: smith@ourdomain.com We've then setup our iPhones to point to our Zoho Mail. That way when we send email from the iPhone we can see the email in the Zoho Mail client later. This is working just fine. However, when we send the email from the iPhone it comes across as: smith@zoho.com on behalf of smith@ourdomain.com Again when I send from the
delay in receiving emails using outlook program
I have email linked to outlook program, the email messages show quickly when I browse my mail from https://mail.zoho.com/biz/index.do but it takes long time to display in outlook program!
I can't send e-mails to myself?
This is the first time I've had this issue with Zoho. But from this address: c (at) starbs (dot) net I cannot send emails to myself. I can however from another Zoho account
Internal mail forwarding
Hello! I have an issue with Zoho Mail (free plan). I set up mail forwarding for my accounts and in general the forwarding works OK (5 min delay is a bit annoying). However, there is an issue when I send a mail from one account to another within the same domain (for ex.: admin@mydomain.com sends to user@mydomain.com), it simply doesn't forward to the email of destination account. How can this be fixed? Also, since I mentioned the 5 min delay for forwarding, I would like to ask if there is a way to
Outgoing Mail Blocked Daily. Please HELP.
Hi there, My email address is info@myhautecloset.com which I use for my business emails. Every day I receive roughly 4-6 notifications of my outgoing mail being blocked. The most recent stating that I've exceeded the file size allowed for an email and I'm blocked from 6/22-6/30 and that it can only be unblocked if I am a paid subscriber. Can you please advise how I can be permanently unblocked and why I am receiving these constant blocks? Cordially,
To: address on draft e-mail is lost if you leave Draft screen
I noticed if you draft an e-mail and save it, then move to another screen and return to the Draft screen, the To: field is empty. Steps to replicate: 1) Create a new draft e-mail message. 2) Fill in To, Subject, and Message Body. 3) Save Draft. 4) Go to Inbox. 5) Return to Draft folder (notice the e-mail address displays here) 6) Open the draft and notice that the e-mail address is blank. Screen capture: http://screencast-o-matic.com/watch/c21Z2Yn5YV
A webmail notifier that works with Zoho!
To all those who wish they could be notified of new mail, I chanced upon an update of Howard E-Mail Notifier (version 1.25, June 09 2014) which now works with Zoho (as well as Outlook, Gmail, Yahoo and others). What is more, it is freeware. I have installed it on my two computers and it works very satisfactorily. Unlike other notifiers I have used previously, such as Poppy and PopMan, this one is extremely simple to set up. The install puts an icon in your tray and you right-click on it for Options.
Can't receive emails but can send after following all directions
I have changed the CNAME to point to zmverify.zoho.com and changed the MX records where my domain is hosted at GoDaddy. I made sure that ZOHO was the only MX records and made the values identical to the instructions. This was changed over 24 hours ago and still no incoming. Everything on this end looks good to me. What I get for an error code is: [Return Code 550] sid: JiqH1o00g0C5F6001 :: 5.1.1 <fred@insurance-investments-services.com>... User unknown
Forwards not working anymore!
I have two different forwarded accounts we use for our business, and they are not working! This is critical to us... I sent two different e-mails at 11:42 am and 11:30 am. Neither arrived. Luckily, I just received an e-mail from a client, but it was back-dated 27 minutes ago. Help?
Request
Hello Support members, I want to make the following request for my account: Can you please increase the number of IP ranges I can define under Control Panel > Email Routing >Incoming Gateway to 10 [I can add 3 at the moment] ? Reason for this request: I am using an email filtering system that can send from 10 IP ranges and if I can define these 10 ranges in Zoho mail I can utilize the "Reject mails from Non-inbound IPs" option and secure the account even more by rejecting mail from all other unrecognized IPs.
Advice on migrating from Google Apps GMail to Zoho and best process to take before I go ahead please!
Hi guys I have a domain I use for email and my emails are sat on Gmail via Google Apps (from before the made it paid only). I have around 2gb of data (according to the Gmail manager) but am getting fed up with my email account being directly linked to all Google stuff, or constantly being pestered to activate other services like +, etc. I'm looking at moving my emails from Gmail to another service and like the look of Zoho - presumably I can move my calendar and address book easily as well? I can
Urgent Security Matter: Passwords requirements are convoluted and inconsistent from user perspective.
Everything I do here is extremely repeatable. If you need more details or testing, let me know and I will get on it. The only input Zoho gives on passwords, aside from claims that Zoho's handling of passwords is "more secure" -- can you define your terms here? -- on an advert on the home page, is the following advise from the reset password page. Notes : Password should contain 8 to 250 characters. Use mix of Uppercase/Lowercase letters, Numerals and Symbols. Do not use username or part of your
is zoho mail down?
I can't get passed the internal ad page "Take control of your inbox". When I click "access zoho mail" it just sends me to the same page. When I click "Get started Now" to access new features it does the same thing.
Syncing imported contact into iOS devices
Hi, I am a new user of Zoho mail and the issue I am having is that if I import all my contacts into Zoho Contacts from a .csv file, they never sync into my iPhone. I have "hidden" all the contacts on my iPhone except for the Zoho contacts. If I add a new contact it syncs over but none of my imported contacts will. I have even tried to modify a contact slightly and then save it to see if a change and save will force it to sync but not luck. Your assistance is appreciated. Unless I can get my contacts
POP on TheBat client
Anybody around who setup an email running on zoho.com using the email client TheBat! ? Pop is enabled on this account and I am getting the error saying 18-Jun-2014, 21:04:17: FETCH - Connecting to POP3 server smtp.zoho.com on port 465 !18-Jun-2014, 21:05:18: FETCH - Connect failed
E-mails downloaded via exchange server: "this message has no content"
Hi, A few weeks ago, I set up an MS Exchange access to my Zoho account on my iPhone, as explained here: http://zsync.zohosites.com/iPhone.html The mails and calendar have been syncing perfectly until 3h hours ago. Now, the e-mails I receive on my iPhone are all empty and all show "this message has no content" and "This message has not be downloaded from the server". I have to go online to get the content. I also noted that Zoho webmail does not use my company logo, but the default Zoho business logo:
Remote Server returned '554 5.2.3 MailPolicy violation Error delivering to mailboxes'
I'm trying to receive a file from someone and she keeps getting this error msg. The file is 17MB. What is the size restriction on soho emails? Thanks, Joleen
Cannot Receive Email. I can only send.
I have tried to send emails to my Zoho email, but I get failed to send messages. I tried sending email from my zoho account, and that works fine. I tried replying to my zoho email, but once again got a failed to send message.
Emails bouncing.
Hi, I signed up for Zoho a while back and though I can send mails, I'm unable to receive any mails as all mails sent to me bounce with the same error. Domain is elysiumtech.net Error is reproduced below: Sorry, we were unable to deliver your message to the following address. <----my email add---->: Remote host said: 554 5.7.1 Please see http://support.mailhostbox.com/email-administrators-guide/error-codes for explanation of the problem. [RCPT_TO] --- Below this line is a copy of the message. Please
Can send emails but not recieve
I am able to send emails but i am unable to recieve them not quite sure what to do below are details with domain manager please help Erin
Approaching email limit
Hi, I have received two emails telling me that I am approaching my 5GB mail limit. When I log in, I see that i have used 67%, however, I seem to not be able to reduce this figure. My inbox is 11%, sent mail 10%, etc, etc, added up they don't come to 67%.... I've deleted loads of emails, still 67%, deleted all archived mail, still 67%, what am I missing? And what do I need to do to reduce the size of my mailbox.
mx records correct but cannot recieve emails?????
Hi I am able to send mail but not recieve i believe i have added mx records to the domain but still doesnt seem to work please help
Another one that is having problems getting a reply from support & verifying my domain
Hi There Below is a copy of the problem I am facing and emailed you without reply ... Hi We are having problems verifying our domain missyandbeau.com.au. We have tried ALL three methods and have waited over 3 hours yet we have not had any luck. We are using Bluehost and have attached some screenshots for your perusal.
IMAP Invalid credentials
I am getting an authentication error when attempting to connect via IMAP. I have confirmed my username and password are both correct. A screenshot of my settings is attached, and is set up as found in the article https://www.zoho.com/mail/help/android-imap-access.html. I am using K-9 Mail on a Samsung Note II running Android 4.3, and have tested with the built-in mail client as well. I've confirmed that the SMTP connection is working. This looks to be inbound only (both IMAP and POP, though I'm only
Is Zoho email even an email service - intermittent problems, now emails on Mac and phone not working
Ok, i am very patient when it comes to ZOHOs way with dealing with issues, emergences are deal with after 1-2 days. however, you'r really taking the biscuit. Email was playing up today, second time in 4-5 weeks. Am not sure who or what you have running things. But you really do not have a clue about how to run a business. I am a paying customer and seem to spend most of my time telling you what to fix on the forums.... Oh, can you fix this, this does not work, email is down! etc... I would like
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