Stuck in the business setup stage
I've had a personal account with you for a while and wanted to upgrade to a business lite subscription. I got as far as verifying my ownership of the domain by html and how I am completely lost. The control panel doesn't show the domain that I verified and when I add try to add it, it tells me the domain name already exists. Where do I need to go and what do I need to do to get back on track? Thanks, Andy
Turn off Spam Filter?
Is there a way to turn off the spam filter? I already have a filter on my Exchange and all the Zoho Spam filter does is send good emails to spam. I have already tried whitelisting domains and can't seem to get it to work right. Thanks.
"Invalid cross domain access" error
Hi! I'm getting this error message since last Sunday. It's becoming really annoying... Does anybody have any idea what's causing it and how to fix it? I'm on Win7 64 bit and I'm using Opera 12.16... Thanks in advance, LI
can send cant receive
Infinityelectrical.net.au Changed MX records 24hrs ago
No Mailbox! Error message when attempting to verify forwarding address
Followed instructions to forward Zoho emails to another email account... in this case, Google Apps mail. Email from Zoho arrives in the destination email account with instructions to click 'here' to verify. Please advise how to resolve.. The following error message occurs: No Mailbox! Currently you do not have a mail account in Zoho. Visit www.zoho.com/mail once to get a Zoho Mail account and start using Zoho Mail Features. 2013 ZOHO Corp. All rights reserved. Privacy Policy - Terms of Service
Please I can not access my email account, the login tells me that my "account is not active".
Hello, two days ago that my email does not work well. Please I can not access my email account that I have with you, I also had problems yesterday and it's my business account with it I have all my clients. Please help, when trying to enter the login tells me that my "account is not active". Can you help me? My account is: 65digital@zoho.com I remain attentive to your comments. Thank you.
Outgoing mail blocked
My outgoing mail has been blocked. Appreciate if you could unblock it as soon as possible. Thanks.
Phishing Spam from "DR OZ" can't be fltered, no matter how many filters I create?
I'm getting over 10 spam emails with "dr oz" being part of the address. I have created over 15 filters to try to stop this, but nothing seems to work, these emails (and they are Phishing type spam) keep getting through, at an alarming rate. Is anyone else experiencing this, and how do I stop it? As stated above, I've created filters with the word OZ in them in at least 15 permutations.
IMAP configuration in Thunderbird
I don't get imap in Thunderbird I am using imap.zoho.com 993 SSL smtp.zoho.com 465 SSL user name <name of the account without @zoho.com> password <password> What's wrong ? Best Regards
Error 554 5.1.8 Sender Address Blocked (Error Message)
Dear Sir / Madam, I have registered my domain with zoho free mail services. I have a email account (info@88info-tech.in). when i am trying to send a mail from this mentioned email id. i am getting this error: Error 554 5.1.8 Sender Address Blocked Kindly look into this matter and solve this problem as earlier. i am really thanks full to you. Thanks Alok @- alokkumar@88info-tech.in
ZOHO Privacy & Security Stance
After reading about Googles stance on privacy and or the lack of: "Google has finally admitted they don't respect privacy," John M. Simpson, Consumer Watchdog's Privacy Project director, said in a statement "People should take them at their word; if you care about your email correspondents' privacy don't use Gmail." http://rt.com/usa/google-gmail-motion-privacy-453/ What is Zoho doing to protect our privacy and security?
Cannot receive mail.
This is one of the most common question out here. I have started using Zoho mail few days back and I can also send mails. What I cannot perform is to receive mails. Have configured everything as instructed. Please let me know what my problem is. Thanks :)
When I try to add a new email account to my Zoho, it says "current password invalid"
https://help.zoho.com/portal/en/community/topic/could-this-product-get-any-worse-or-any-more-annoying!!! Zoho Accounts -> My Email IDs -> Add New Email I add my email address and enter my current password... I get error: "Invalid Current Password" Zoho Accounts -> My Email IDs -> Link Accounts --> Add New Email I add my email address and enter my current password... I get error: "Invalid Current Password" I KNOW for sure I'm entering the correct password. Seems like this problem happened 4
can't receive mail
I can't receive mail at zoho, but I can send it. When i send it from gmail i get: Delivery to the following recipient failed permanently: info@cotic.com.hr Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <info@cotic.com.hr> recipient rejected (state 14). -----
Why no Encryption Support
Hi, RE: Response from Zoho Support; Encryption not Supported I'm aware that Zoho is more a "Social Media" company rather than supporting industry standards or compliance. I know your system switched to HTTPS, but HTTPS is a open security measure that secures the connection, not the content! When I was told by Zoho Support, the company doesn't support e-mail encryption, that decision, for me, made a decision. I associate my work with security, law, intelligence, and government programs, and of course,
Adding email id's to address book
Hello, It does not appear that email id's of senders get stored automatically in the address book. What is the easiest way to go about adding email id's from a received email to the address book, so that these are available on auto-fill in the future, while drafting an email? Thanks.
Zoho Lite takes whole minutes to send, receive, and forward mail
It takes about a whole minute for a message to send or be received. It takes about 5 whole minutes for a message to be forwarded. Is this just a limitation of a Lite account, or is Zoho always slow?
Email SMTP error
Hello, I am getting the following errors this morning: "Unable to connect SMTP server:http://mail.pension-experts.com Reason: Unknown host" "Unable to connect to SMTP server:http://smtp.gmail.com , Port465Reason:Network is unreachable" I can't seem to send any emails. Problem is new and no changes have been made in the settings. Please help quick. Thanks, -Vikram
Blue box/frame on image links
Hi, Does anyone have a solution for getting rid of that blue border around image links? I checked an email I sent out from different email accounts and browsers and it doesn't appear in everyone's email/browser. Is there a way of getting rid of it definitely? Thanks! Michelle
Where to enter referral code
I received an email referral code but I do not see where to enter it. Can you help? Thanks, Helen
OmniWeb
I don't seem to be able to sign into zoho using the OmniWeb browser- when I try to sign in I am returned to the sign in page. Are there settings I can adjust in OmniWeb or is the browser not supported?
Import vcf addressbook from owncloud
Hi, it seems that importing a vcf file exported from owncloud 5 failed. A sample entry in the file looks like this: BEGIN:VCARD VERSION:3.0 PRODID:Z-Push FN:Lastname\, Name N:Name;LastName;;; TEL;TYPE=CELL:+306999999999 UID:1555f7fe9b REV:2013-06-28T13:51:26+02:00 END:VCARD BEGIN:VCARD
Settings to gather our mail from Outlook 2013 and Iphone 4s/Iphone5
Could you please provide me with correct settings and details on collecting our email from Outlook 2013 and also from Iphone 4s/Iphone5. I have tried to add my email account to Outlook 2013, but I am getting the following notice: Messages: Outlook cannot connect to your incoming (POP3) email server. Please contact your server administrator Outlook cannot connect to your outgoing (SMTP) email server. Please contact your server administrator. I have also found that your instructions to receive
Zoho Mail and Mailstore?
Hello, Is it possible to backup all our ZOHO Mailaccounts (POP) with Mailstore? If Yes, how? Best regards André
IMAP terribly slow - Outlook 2007
Dear Zoho, I am using IMAP for 2 accounts, however, it is extremely slow to download emails and I constantly get errors telling me that emails are unable to open. Anyone else experiencing these issues? Regards, Mike
Email signature
I added a signature to my email, but I cannot find it. Where can I look to find it or create a new one?
Can send but not receive emails
Not sure what the problem is and I'm not exactly the best at this kind of stuff. Can someone help me out? This is what I get from yahoo when I try to send a email to zoho mail: Remote host said: 550 Requested action not taken: mailbox unavailable [RCPT_TO]
I'm lost in mail account and access
Hi, I'm new in Zoho and I'm allready lost in accounts and access to them. I'm logged in zoho through my personal gmail acc. and create domain sportizone.com and e-mail info@sportizone.com So in my gmail acc I have access to info@sportizone.com I need change it. I need access to admin@sportizone.com through my gmail acc and I want create new info@sportizone.com account with new password for my client. So he can go to mail.zoho.com, put info@sportizone.com, password and simply log in to his account.
PDF document - "Error Whil Processing" message when I try to open attachement
When I click on "download" for a PDF document attached to an email in zoho, I get the message "Error while Processing!" I am using Firefox. Please advise.
Outgoing has been blocked, please help.
Outgoing mail has been blocked, please help, thanks a lot!
my outgoing mail are blocked, please help, thanks
Hi! My outgoing mail are blocked, can you please unblock it? Thanks a lot!
Changed SSL Certificate
Since January 2012, I have been picking up my ZOHO-hosted mail using an e-mail client (ClawsMail). This has worked well until today, when a pop-up flashed me a warning that the SSL certificate had expired, and inviting me to accept an updated one. I thought I had better check the details of the certificate first. The owner on the old certificate was *.zoho.com (location Chennai), and the signer was Thawte SSL CA (in the US). The certificate expired at 13/11/10(Sun) 23:59. That all looked plausible.
Unable to use zoho mail on IE since 08/08/2014 s
Unable to use zoho mail on IE since 08/08/2014. works fine on Google chrome tho. HOwever, also outlook express has stopped working.
IMAP: can't access archive or labels
Hi! It would be fine if the archive and the labels could be reached via IMAP. Michael
Contact form from my website is going straight to zoho spam
I need some help. I just signed up for Zoho Mail as the mail provider for the domain that I purchased with GoDaddy.com. I just sent a test e-mail from the contact form on my website and it is going straight to Zoho Mail spam. I use Mozilla Thunderbird to check my zoho mail and I can't have messages from my website's contact form going straight to spam because I will never receive the message in Thunderbird. I read on another post about blacklisted IP addresses. Could my IP address be blacklisted?
Illegal Semicolon
Trying to send an email to several people. I inputted a few email addresses in the TO: field, separated by a semicolon. But before I can send it, I get a red window saying that the email has an "Illegal semicolon, not in group" followed by the lists of names. The message is halted before sending. Any idea what the problem is? Thanks.
connection timing out
I use Evolution 3.2.3 as my email client in Ubuntu 12.04. I frequently receive the following message: "Error while Pinging IMAP server imap.zoho.com. Server unexpectedly disconnected: Connection timed out" Additionally, I receive a similar message when Evolution is 'storing' to the inbox associated with 'imap.zoho.com'. Both messages can be dismissed with a 'dismiss' button. Evolution seems to be working properly otherwise, and I seem to receive messages stored on 'imap.zoho.com' without delay or
Send invitation not working
I am trying to send a referral invite but when I click send invitation nothing is happening.
eml import
Hey guys, I have a mailbox in my Mail.app. This is only copy of this messages, I mean there is no messages on the server, because the server does not exists anymore. When I'm trying to move this messages in to the mailbox created in Zoho I get error that the file exceeds it's size limit. This is the message I get : 145 messages could not be moved to the mailbox “IrakliK — Zoho IMAP” The IMAP command “APPEND” (to IrakliK) failed with server error: syntax: Size Exceeds APPEND Limit.
email to task
If I receive an email such as request for more information, how do I turn that into task.
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