Unable to receive emails
Dear Admin, Please help, i am unable to receive emails. Outgoing however is working but when i send email from my other ID to my Zoho email address, it returns bounced stating a permanent error. I checked in control panel, there it is showing both green signals for incoming and outgoing for my email admin@allied-computers.com Please help resolve this. Regards, Nasir Mehmood
Day one problems!
I signed up with zoho today, after my yahoo account was hacked. I then tried to use my lovely new zoho account to inform all my contacts - over 300, I now realise - of my new address, as well as to apologise for the spam they received from my yahoo account hijacker. I now can't send email. Additionally, I can't open the emails already downloaded to outlook - I get this dialogue box: 'This message has not been fully downloaded. Would you like to unmark it for download?' I'd be incredibly grateful
Contact & Business Names not updating from Zoho calender to Outlook 2010 calender
I am new to Zoho and trying streamline my sales day. I was successfully able to sync my zoho calender and my outlook 2010 calender. However, I notice that when they appear on my outlook calender it doesn't show the customer or contact for the appointment. Can anyone help? Thanks
Columns TO and FROM in message list
Hi. Is it possible to change what columns are displayed in the message list? In most folders there is a FROM column. In the Sent folder there is a TO column instead of the FROM column. I would like all folders to have TO and FROM columns. The reason is I like to file my mail in a folder according to its topic. So both sent and received messages end up in the same folder. All the sent messages are displayed with my own name in the FROM column. That's correct, but not very helpful. I want to see who
Outgoing Email is Blocked
My outgoing email hadren50 at zoho .com was blocked because I exceeded the 20MB daily limit. It has been over 24 hours now and I would like to know if it will auto-magically be unblocked and how long it takes. Or do I need to contact an administrator to reset it? Who would that administrator be? Also, is it true that I could have compressed all the pics into a zip file and sent up to 200MB without an issue? I dunno.
SSL connection times out
I set up an SSL connection to an IMAP mail server using the default ports. Everything works ok for a few minutes (sending and receiving). After a while (few minutes maybe) I get a message that the connection has timed out. I can't see anywhere in either the Zoho or server setup where there is any timeout option. And the server doesn't time out when I am accessing it through webmail. Any suggestions on what to try?
not getting emails from gmail
my account is mohab@al-handaseya.com i receive incoming mails from hotmail but when someone sends me an email from gmail i dont get it in my inbox
Out going blocked
Please unblock the out going for our mail id info@parlancelegal.com Thank you
Out going blocked
Hiii The out going facility has been blocked for this account, please unblock the same Thank you
out going blocked
Hii The out going facility has been blocked since 31.05.2013. Its not been unblocked yet. Kinly unblock that immediately Thank you
Cant access mail dashboard
I changed the application setting on my personal mail account and I am the super administrator. Now I cant get access to my mail suite dashboard. I can only access my mail using m.zoho.com not the organizations portal login page. Please help.
Daily Mailbox Quota
I realized that there are maximum 500 outgoing emails/day with my free account. May I know if I get more if I upgraded to STANDARD 10GB plan?
Zoho mail account added to ipad
I am having difficulty adding my Zoho mail account to my iPad. It tells me that my user name/password is incorrect for the incoming mail server information. That information is required so if I don't enter my Zoho user name and password, what information will I enter?
Change Primary Email ID
I would like to set my zoho email as primary email ID in my account settings so that I get the calendar reminders to my zoho address. However I can not enter it, an "error occurs". Any idea what goes wrong? Thanks, Tobias
What are the imap details?
I'm a massive novice and was wanting to check these emails on my phone. I presume I have to use imap or pop to fetch the mail but how do I do it? Thanks in advance p.s I am using maildroid on android 4.2.2
MX Values (Zoho mail for domain), Virtualmin, I can send email, cannot receive anything
Hello I've finished Domain Validation Process (Zoho Mail form Domains). I've finished configuration of MX, A, TXT values (virtualmin) and now i see that i can receive but i cannot send email from user@mydomain.com Why ? Here's what i'm using on my domain $ttl 38400 @ IN SOA ns1.mydomain.com. root.ns1.mydomain.com. ( 1370144528 10800 3600 604800 38400 ) @ IN NS ns1.mydomain.com. @ IN NS ns2.mydomain.com. mydomain.com. IN A 111.111.111.111 www.mydomain.com. IN A 111.111.111.111 ftp.mydomain.com. IN
activesync on windowsphone8 (Code 85010015), special characters wrong
Hi, recently I switched to zoho.com from a zimbra account and I'm very pleased with the service. But I have some issues: 1) Activesync is not working from my WindowsPhone8, it gives me Error Code 85010015. Configuration seems to be ok, also I looked into some of the discussions and instructions. Mail is working nearly (s below) ok by imap, but I do not see any option to synchronize contacts and calendar beside activesync, of course this is needed very much. 2) Emails per Imap on the mobile phone
SSL SMTP being rerouted
I would like to use smtp.zoho.com as a smart host for some of my servers to send mail. I've set it up using postfix with stunnel so that it can talk via SSL. Postfix does not support SSL directly, as SSL is deprecated for mail. TLS is the standard now, but zoho does not support it. My stunnel config file looks like this: [smtp-tls-wrapper] accept = 11125 client = yes connect = smtp.zoho.com:465 When I telnet using the tunnel, I get: # telnet 127.0.0.1 11125
Outgoing Mail blocked. Please unblock.
My Outgoing Mail blocked. Please unblock, thanks!
Dear Support,
The SMTP is blocked on our account, It just says “Operation has timeout”
Mail Fetch not working with GMAIL
Zoho Mail stopped working with my GMAIL account. After suffering through several weeks of it downloading my mail at about 20-25 email per 5 minutes, it stopped at about 125K email. Zoho first said this was all a problem with Google GMAIL. Finally got both on line in conference call. Google demonstrated that (1) it was not a GMAIL problem (e.g., I can create a POP account in Microsoft Outlook 2013 and download all email back to beginning without problem AND QUICKLY, not throttled at 20-25 each
SMTP Blocked
Dear Support, The SMTP is blocked on our account, It just says “Operation has timeout” and no error code is provided. Could you clarify what might be causing this? Thanks, Salva
How to delete
Hello, I had a user by my domain in ZohoMail, but the user ID or account ID for that user was set before her and was not appropriate for her, so I decided to release her existing email ID from it current zoho account and use this email ID for new Zoho Account. But as a super admin, I couldn't create mail box for an user under "info@mydomain.com". It is saying that "the email address already exits" When I go to the Control Panel --> Mail Administration--> Mail accounts, there are 2 accounts like
IMAP blocked - and number of connections?!
Seems I've exceeded the number of imap connections. Could I be unblocked please? From searching in the forums it would seem the culprit is a combination of using the Android email app K9 (or one of its derivitives) and trying to download ALL of my archived email which I've got to the Zoho mail servers via the migration tool. This archived mail is about 100 folders with many hundreds of emails. Apparently K9 opens an imap connection per folder so I understand the issue. However, I want to get ALL
New paid user: not receiving email from Gmail more recently than 2011?
I'm a subscriber to Professional edition+mobile+Zoho Mail. Activated Zoho mail three days ago. Since then I've been getting regular iphone notifications that new messages have arrived, but they are all two years or more old. It is as if the app is only syncing half a dozen messages an hour or something. When I check Zoho email in a browser, no new email is showing up, but i appear to have all my email prior to December, 2011. Sending email is fine. I've double-checked all the POP settings and they
Read/unread message syncing
Not sure if this is a Thunderbird or Zoho issue. A client of mine mentioned he was having some IMAP sync issues with Zoho and Thunderbird. I use the same combination and hadn't noticed an issue until today. I have a message that I read on on my iPhone. It is marked as read on my iPhone and in Zoho, but still marked as unread in Thunderbird - more than an hour after reading it in my iPhone. Deleted messages sync fine between the three locations. Any ideas? Scott
outgoing mail has been blocked and trouble with outgoing attachments
My outgoing mail has been blocked. How do I correct this? I have been having a lot of problems with my Zoho account today via Outlook. When I have been sending attachments, I keep getting a notice stating that it exceeds the limit and then the message keeps popping up. I have had to delete my zoho account from outlook several different times today to get it to stop.
daily mail bounce count exceeded the allowed limit of 10
Can someone please help unlock my account so that I can continue working on my project. thanks
Error configuring external POP Account in Zoho mail
Hello, We're trying to connect our existing mail accounts into the Zoho Mail client under Settings > POP Accounts. We are using the same settings as are used for other mail clients (Outlook, Thunderbird), but are immediately receiving a 'Problem in connecting to mail server' message. Our mail server requires TLS for incoming/outgoing connections. At the moment, I am unsure what further steps to take to troubleshoot. I'm looking for any suggestions. Please let me know any further information I could
Why is there a need for integrating DropBox with Zoho Mail? You have Zoho Docs. Why are there no updates to QUOTES?
I'm very confused. Why is there a need to integrate DropBox with Zoho Mail? Does DROPBOX have more functionality than Zoho DOCs?? If so, what are the advantages of using Drop Box vs. Zoho DOCs? I also don't understand why ZOHO would be spending it's time on ANOTHER Zoho Mail "attachment avenue" (you already have Desktop, Zoho Docs and Google Docs) when there are so many other things to work on. LIKE QUOTES. You cannot create quotes in ZOHO CRM for products that have configurable options. This
Not receiving emails
Hello, I can send emails from my zoho account using my domain but i cant receive emails. I tried to send an email from my gmail account to my domain account but I get a error 550. THx
Not receiving emails
Hello, I can send emails but i dont receive. When I try to send an email from my gmail account to my domain account I get a mail delivery error 550 Relay not permitted
I would like to register a new domain with ZOHO
I cannot find where to register a new domain that ZOHO will host. Please give me some direction. TIA Pinto
Can't recieve incoming mails.
Can you please unblock my account? I recieved a lot of incoming mails these past three days and it seems I went way past the limit. There wasn't any note when I was making an account in zoho that the account will get blocked permanently if I recieve a lot of emails in one day. Extremely annoying.
EMAIL
my email is bloced due to excess quota usage of sent emails , when i can get unblocked?
User can't sign in
As a super admin I tried to change a user account's user name but I can't make it work so I deleted the account and created another but the user cannot sign in, in any browser. I figured it was because of the deletion that it causes the user and email account to get blocked so I created another user/email account. Same thing happened. User cannot sign in. Any fix?
Outgoing email blocked
My outgoing email has been blocked. I do not understand why all the email ids to which I have sent the mail can bounce back...close to 30. Is this an issue with zoho server? I have not even exceeded the no. of users limit. Please UNBLOCK AT THE EARLIEST. Thanks & regards, patiltejas
Sender Address Blocked
Hi, I got this error message when I tried sending an email. Could you please help me out? Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server
can you help me seems like my mail account's outgoing got blocked automatically as the daily mail bounce count exceeded the allowed limit of 10. Error message: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Thanks
Exchange ActiveSync problems
Hello, I have a HTC Android phone and have been using the Exchange ActiveSync for several months without any problems, until now. Since a few weeks back, it seems that my mobile phone has been having trouble synching the contacts from Zoho. I haven't changed the configuration or anything. In the mobile phone I go to Accounts & sync -> Exchange ActiveSync. If I click on Sync Now, email gets synched correctly, but when it start synching contacts it stays there forever, without erroring or anything.
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