Email address blocked
Hi My outgoing emails are being blocked and dont know from where i can unblock my account any help in this regard is highly appreciated. Regards Maria
My email has been blocked from sending out mail.
Can you please unblock my account? I use this for work and its very important that I am able to use it readily.
Lost Password - System not working.
If my staff forget their password, they click on the lost password button. After following the instructions, Zoho sends them an email. The problem is they can't access their email to look at the email that tells them how to resent their password. This makes no sense. For us, the 'lost password" button should simply tell them to call me, system administrator, then I can reset it. How do you imagine it working currently given that the only way they can access email is by logging on with a correct
Remove "Powered By Zoho" from mail portal
i have a paid subscription and a login portal : portal.roundspace.co.uk how do I remove the powered by zoho link in the bottom right hand corner.. I already have uploaded a logo but the smaller powered by zoho link it still there.. any ideas?
Why: "Unable to send message;Reason:450 4.7.0 You are sending too many emails ...Slow down [sender] US"
Why i am getting this message every time i am trying to send e-mails trought my SMTP provider? How to solve it? Thank you
Not able to add my AOL Mail into Zoho
Hi Zoho Mail Team, I am not able to add my AOL Mail account to Zoho. It throws the following message: Please help... Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring.
Business Account password change
Hi, I need to change the password of the primary admin account for Zoho Business Account (Free version) Can you please guide me as I cannot see the link. Also, please update the Help section as the path shown there does not exist. Regards, Anshul Gupta
Users in same Inbox
Good morning. I validated my domain, and I created three users. However, I would like to know how I can see these three accounts in one inbox. Thank you.
Cannot EXPORT file as a HTML file, please help.
As per title.
Strange Message
Hi, I'm getting the following message at the top of my incoming mail screen: Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts I'm still getting my leads and am able to send email. This has been in effect since this weekend and I've received no emails through Zoho since April 27th. Anyone have ideas about this? Thanks!
Please could you unblock my mail?
Hi, please could you unblock my mail? It has been two days already. Thank you
Need to deleted my domain from Zoho
Hello, the mailbox doesn't send or receive mail so I'm trying to delete my domain. Whenever I type my password and click yes to delete I get the message "False" However the message for a wrong password is Invalid Password. (I tested both) I want to delete my entire account.
migration issues - server not reachable
Hello, I am trying to migrate my old mail from my old server into Zoho. when i attempt to migrate i only get a "server not reachable" error. Please help.
Help with: Unable to send message;Reason:550 5.1.0 Authentication Required
I am not able to receive emails, I have configured my email and domain as per instructions Please help
554 5.18
My outgoing account is blocked can anyone help me? regards Dinorah
Domain verification failure
Does anyone know how much time can take to verify my domain ? I tried to verify it by CNAME method but after 48 hours verification still fails. I sent screenshots to Zoho Customer Support but no answer..maybe they will verify it manually upon receiving my screenshots...but can take more than 2 days ? Anyone who knows how to handle this please help Support.. please help Thank you
How do I check email on a newly added domain?
Hello! I'm confused.. So I've added a domain to zoho and created email address support@mydomain.com with a password at admin panel. Where do I login with this email and password to check the mail that goes to support@mydomain.com? I've also created a subdomain mail.mydomain.com that points to business.zoho.com and I cannot login with support or support@mydomain.com, it only lets me login with my initial name that I've used to register at zoho.com I feel like I'm missing something obvious :(
Why is my Yahoo email address shown at the top of the page when I log in to my zoho email account?
When I log in to my zoho email account, my Yahoo email address is shown at the top of the page. What's up with that? How do I change this address?
account is disabled!
I need help with all of my user accounts! All mail accounts have been disabled. I wonder how this is possible since I did not change anything with all these accounts except that I purchase the Standarg 15GB edition. Help please!
Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit
Please unblock my account!!! Thank you very much.. :)
Android Exchange problems
Hello, when email is forwarding with attachement included, receiver doesnt receive it, also forwarded text is not received. The same os on email replies, only shows new answer, but no history conversation. Any ideas?
Set new super administrator
I've completed setting up the mail system for a company that I don't work for and would now like to assign super administrator duties to the new, soon-to-be, super administrator. How do I transfer super administratorship?
Your Mail Outgoing blocked. Reason :Mail Recipient count exceeds limit [Recipients=158]
Hello, I need my e-mail unblocked as soon as possible. Unable to send any e-mails and I need access for our small business.
What is the proper application of SAML authentication?
Can you please briefly explain when/where/and to what purpose you would want to employ SAML authentication? Thanks,
Outgoing enable/disabled option disabled for paid account
Earlier I was blocked because of using free account and were getting lot of bounce e-mails.. I became the paid user.. And now, it is again blocked after 3-4 times of enable/disable. Request you to enable it.. My work is stuck !! Urgent !!, please.
mxtoolbox will not confirm my settings
Dear Sir, i have changed my mx settings as in the picture attached but when i look up my mx on mxtoolbox it gives me this error Lookup failed after 1 name servers timed out or responded non-authoritatively should i put my source name as blank instead of '@' ? or just wait longer for DNS to propagate even though it says the TTL= 600
Is it possible to migrate data from outlook to ZOHO Mail, but only from a certain date ?
Hi, Is it possible to migrate data from outlook to ZOHO Mail, but only from a certain date ? A client of ours has 4 years of backed up data and doesn't want to migrate all of it, only the date from this year, is it possible and if so can you explain how ? Thanks
Spam email
I get about 50 spam email a day (about the same as yahoo, which I don't use for that reason). I always mark them as spam but the same senders still show up in the inbox. I have looked at settings, is there a way to up the spam filter? I couldn't see one. Any help would be appreciated. Jamini Young
error exchange activesync
Dear ... I have the following problem, as I add to my android via exchange activesync account with the parameters provided (msync.zoho.com, all ssl, etc), accepts everything, but the screen stays synchronized, and not any email vizualiza nor synchronize contacts or calendar. but it only happens with 1 account, I thought I was to have inactive PUSH, check and if this. that I can do.
Unsubscribe link not opting leads out in Zoho CRM Leads section.
Hello all, New "free" user trying out the software before purchase, and love it so far. I am testing out the Opt-Out functionality by loading up an unsubscribe link on my website and then sending it at the bottom of my email as a page link. It all works great, but when the user enters their email address and clicks Unsubscribe, the fields clears, but when I log out and back into Zoho, the opt-out option is still unchecked. Is this fixed in a paid version? Thoughts? Thanks!
Can't access any email account
Hi there, I have just set up a new lite account (beautylabs) added the Cname and MX records but I can't access any email box (5 users). I always get the error message: HTTP Status 401 - Unauthorized access type Status report message Unauthorized access description This request requires HTTP authentication (Unauthorized access).
Send mail using PHP
In my hosting I haven't got mail server and I wonder if you could implement some script to send emails with Zoho using PHP. Thanks!
Can't send email out (outgoing blocked)
I have to send mails to number of users for 2-3 days in my community, some of the emails are very old and are invalid but I don't know about them. I guess, because of limitation on bounced emails, it blocked. Please tell what's the process of getting it unblocked.
Send and receive text only email
How can I set email I receive to display as text only? How can I compose email as text only? I would like to set these to be default. Thank you for your help.
Not properly displayed email
Hello! I have recently sent to myself a test mail from my mailing list and it's not properly displayed in zoho! I checked it on other email clients and it was ok! How can i fix it? Screenshots: What i see into Zoho What i should see: mad.ly/560fa3 Christos Koulaxizis
Cannot send email outside of Zoho
Why can't the email hosting accounts I have setup in Zoho Mail can't receive emails from outside of Zoho? I have emails like: user1@mydomain.com user2@mydomain.com Where user1 and user2 can receive message to each other, they can also send email to outside emails. However the problem is that these accounts can't receive email. I have already setup the MX records in GoDaddy, to mx.zohomail.com and mx2.zohomail.com Also, there is one exception where I have a configured 'aliased' @mydomain.com email
Cannot receive email from outside zoho
Hello, I just finished setting up a "email hosting" and added users like: user1@mydomain.com user2@mydomain.com Both email can send to other email, however both cannot receive email from outside. Sending to these emails return mail delivery failure. However, user1 and user2 account can send emails to each other.
Shared documents on Group's home page not appearing ?
Hello, If I go into Groups in Zoho Mail, select a Group and navigate to the Group's home page, there is no shared documents. But I see the shared document in Applications/Documents/Groups. Do I have to do something special in order to see the shared documents on the Group's home page ? Thanks.
Mail Forwarding
Hi, I'm trying to set up a mail forwarding from my zohomail address to another @email.it address but I didn't get the confirmation email on that account (though, testing forwarding to another address, the confirmation email arrived straight away there). Is there any known issue about spam problems or does anyone have suggestions about how to fix it? Thanks!
Pop Violation has occurred
Hello, I need to have this fixed asap. My account is saying "Incoming pop violation". I assume its because of mail storage limits, which have been upgraded now. However, the account remains blocked. Please advise asap. Thanks, Tom
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