Outgoing mail blocked
Hi! I have read about the 10 bounced emails a day and the 250 sending limit...however I am not sure why mine continues to be blocked? I sent one email to myself and then my account was blocked. Can you please unblock my account? Thank you!
Thunderbird (linux), spam folder, and imap
Hi, I just set up thunderbird in my laptop and when I move messages to spam folder in thunderbird they're not moved in zoho mail's web interface - they're still in my inbox. If I right-click on the emails in my spam folder in thunderbird and ask for the messages to be moved again into spam, they're moved to spam in zoho.com, but they get duplicated there (in zoho mail). I also tried marking them as "junk" (no idea why thunderbird can use normal nomenclature for this) those emails in zoho stay in
Contacts handling is very limited, especially with regard to categories
I'm considering migrating users from Outlook to Zoho. However the category handling in Zoho Contacts is very poor, resulting in severely reduced functionality if I go ahead with the migration: 1) The biggest problem I see is that category information is not part of the contact data - it is specified separately. This means: You can't import contacts that contain category information and have them individually assigned automatically to the correct categories. Zoho only allows import to fixed categories.
Contacts
Contacts do not automatically appear at TO and CC in the compose window. I can see the contacts when I go to Contact icon but for some reason they are not being saved so that I can insert them in compose window.
Forwarding mail from Wordpress domain to Gmail account
I recently registered a domain with Wordpress and created a Zoho account in order to host email. I have successfully verified the domain as well as confirmed forwarding with the Gmail address. However, I have not been receiving any forwarded emails to the Gmail account. Do I need to change any settings on the Gmail end? Do I have to wait longer for this process to start working? Thanks in advance?
iPhone sending but not receiving email from my Zoho Mail Account
Hello, When I recently set up Zoho mail on my iPhone I've realised I can send email but not receive it. It also affects my webmail - I am not receiving emails on either my iPhone or webmail - can anyone help? Kind regards, Danielle
Multiple questions re campain
What should a user name be? biz name? email address? If it is going to show with email address is must be biz name but my biz name is long and has a & between two words! Do you have examples of user names for campain? The quatity of email to be sent will vary between 300 to up to 4000. I read that we are limited to 500 per day? that mean that my campain will need to be sent during 8 days? maybe more if a group is made of 200 names! I aslo read that we can CALL you and ask to increase to 2000
Share groups mail answers
Hi I will need to use Mail with several agents: can we share the same answers ( Insert - model ( (Text and attachments) ) as a gorup ? Or shall we all acces with same user ?? Pls. see atachment Thank you Silvio
Help with: Unable to send message;Reason:550 5.1.0 Authentication Required
Hi Have just set up Zoho mail - and all tested ok - emails receive When I try to send from ZohoMail it always pops up with "Unable to send message;Reason:550 5.1.0 Authentication Required" Can you please assist?
Duplication of 'Sent Emails' when sent from iPhone?!?
Hi, I have configured Zoho mail on Thunderbird on my laptop and on my iPhone using IMAP settings. Whenever I send an email via my iphone, there are 2 copies of the same email saved in the sent mail box, but when I send an email via thunderbird or via logging in to Zoho mail on my computer it works perfectly fine. I dont want my clients to get multiple emails nor do I want sent mails taking up space on the server. Please help! Regards, Prateek
Mail send and receive is not working at my office
Hi, I am working in a Private bank. I am trying to set the ZOHO mail in the OUTLOOK but while doing the "Test Account Settings" it is getting failed. I tried IMAP & SMTP address as IMAP.ZOHO.com & SMTP.ZOHO.COM as it failed i used IMAP > 72.5.230.99 SMTP > 74.201.154.90 but for this also > it showing the same error. Please help.
Encoding of Incoming mail
People send me emails directly from my website. All these emails are in UTF-8 because the text can be in Russian and some words in English, or vice versa, or in Russian and some words in French etc. In my gmail account all these multilingual messages looked just fine because my browser uses UTF-8 too. However in my new zoho mail account I see all these messages garbled even though I use only UTF-8 everywhere. Of course I can click that little icon with a question mark on the left of the panel but
IMAP
I was told by a Zoho representative that by September of last year that the Zoho mail app should be able to start deleting email off the server when I delete from Zoho or when I delete from my phone delete out of Zoho mail. I keep having to do it in two places and it is getting old. When will this work? I have GoDaddy email if that helps.
553 relaying disallowed
I have read the other threads on this subject and cannot see why I get this error. Perhaps you can sort this out. I have been trying to forward a message this morning and the sender address is my proper zoho address.
Unable to forward from zoho
I access Zoho with POP. I am unable to forward email from my Zoho address. Does not matter if the mail was originally addressed to my Zoho address or another. The forwarded mail (attempted) does have my Zoho address in the from field, and that address is present in the Send Mail as field in Setup. I get a 553 Relaying Disallowed message. So what do I need to do to be able to forward mail from my Zoho address?
Loss primary login
Hi gang does anyone can help me how do i regain access to control panel. I changed the primary email to a new one and when i try to login, ZOHO sent another mail to a new address to confirm the mail address. Now i cannot login to control panel as i lost the access. How do i regain the access?
How to set up IMAP for single account
As hard as I might, I simply cannot find where to turn on IMAP. I have the free account.
create a redirec
greetings, a query. In zohomail I have three users, but in my hosting account 4 users, and I need to forward mails sent to whichever one how much 4. What I do is go to my hosting provider and create a redirect does not work. My question is, should I create it as usaurio in zhomomail?
Is there a way to add a "Sent To" field in email list?
I need to see who I sent emails to in my email list. The only way I can do that now is by opening emails or doing a search. Is there some way to add a "Sent To" column in the email list? Thanks, Chris
email receive not working consistently
Hi Most of my emails come through to my zoho mail in CRM. However I quite often find that 1 or 2 emails a day go to this same email address (viewed with another account), but it is not received into zoho mail. Any ideas why some emails may not be captured? They are not getting picked up as spam in zoho mail. Michelle
archived mail
how do I retreive mail after clicking "archive"? how can I retreive deleted mail? how can I view messages sent? thanks, Pat
Attachment viewing in Windows 7.5 phone
Hi, This is just to inform you that attachments (Word, Excel, PowerPoint, PDF) sent via Zoho Mail do not appear and cannot be downloaded when sent to a Windows phone when I send as Rich Text with my signature. If I send as plain text the Windows Phone can see the attachments. The same email and attachments can be viewed and downloaded from desktops, Mac and iPhone. Thanks!
IMAP doesn't sync
Hello I recently signed up to test Zoho Mail. I went through all process from confirming the domain all the way to enabling IMAP and setting up the email accounts on my devices (Mac, iPhone, iPad). Everything went great, but there's a small snag, none of these email clients sync the messages. Is there a fix for this? Thanks
Adding extra accounts
Hello there: Today I became a paying Zoho customer and added six users to my account. I was correctly charged $15 for the month. I am still experimenting and will add another 20-plus to this account. I want to make sure that if I add another 20, I will be charged for the additional 20, and not for 26—because if I alter the upgrade form to read 26 from the present 6, it indicates my charge will be $65. Will the invoice that next comes be for $65 or will it be for $50? I apologize for the basic question
blocked outgoing e-mail
Ma'am,Sir, My outgoing e-mail has been blocked, I would like to know why if that is possible. Thank you
Change user role - doesn't seem to work?
Hi Zoho people I made a mistake in the creation of my new Lite organization structure. I made an info@-account the admin, but I need the info@ in a groupmail shared by the other accounts and not as the admin, so I'm gonna make another (personal) user the super admin. I go to Controlpanel as the admin user info@, go to User Details (the user list), check the other user, click Role, Admin - and nothing happens. If I didn't check the user, it says "Please select one or more users (...)", but it doesn't
How do you create additional POP accounts?
Hi there: I notice that Zoho says I can create unlimited POP accounts even on the free plan (it says there are ‘No restrictions’). While we are planning to use one of the paid plans, I am experimenting with the free one to see what it can do. However, I see no way of creating these accounts. Can you please show me where this is? I have to set up the accounts for all our staff. I understand that only one client is permitted to access these accounts on the free plan, which sounds a little confusing
Your Outgoing has been blocked and you will be unable to send emails.
Help! Why has my mail been blocked? What did I do? Please help me unblock it, fast! Thanks, David
Sync with outlook
How do i get my Zoho mail to sync with my outlook?
SMTP server outage?
As of today 23/11/2011 16:01 I cannot send any outgoing mail error: The connection to the server has failed. Subject 'loopback' Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC0E Protocol: SMTP Port: 25 Secure(SSL): Yes Socket Error: 10060 Smtp server is configured as smtp.zoho.com using ssl port 25. Pop server is working I'm receiving mail. Yesterday I was sending mails. Please help Thank you Fabio
E-mail forwarding and distribution groups
I would like to be able to have e-mail forwarding accounts on our domain and distribution groups. So say if I do person.1@ourcompany.com would forward to person.1@someISP.com without having full account. Can this be done and how? Second is I need couple of e-mail addresses to be distribution groups. So say I setup careers@ourcompany.com, this e-mail address would distribute received e-mails to users I assign. How can I set this up?
Change language
How could I change the email interface from Chinese to English? By default, it use Chinese in my case. Thanks in advance
Have problem for using soho smtp
I have no problem for receiving soho mail using pop 3 But when I send email using SMTP, it's timeout. I have filled in: - user name - passowrd - smtp.zoho.com - port 465 - using SSL But still have timeout error, is the SMTP not working anymore?
Z-Mail and Nook?
My husband and I recently bought a Nook Tablet from Barnes and Noble (yay!), but it seems that Z-Mail does not work on the Nook. I can get to the website and open mail fine, but replying to messages seems to be an issue. Any ideas what shortcuts I can take to access Z-Mail on the Nook? Would the mobile Zoho app work best? Thank You ~ Grace
I cannot send email from my zoho account
Hi, I am trying to tell my friends I am now with zoho and my new address tells me I cannot send mail - that I am blocked. I need to send emails from this address. Can you please fix it please? thank you, mimandtheboys
Using Gmail (not apps) with ZOHO mail
I have the Gmail set up and ZOHO email fetching properly. In the email set up, I have chosen 'Delete messages from Server whenever I delete here' option selected. I was assuming that this would delete the email on the Gmail account when I deleted the email on the ZOHO. Does not appear to be happening. Any thoughts? If this is supposed to work this way, how can I achieve this?
Problem Read Received mails URGENT PLZZZ!!
Hello, I tried to configure the mx record (as show in instructions) to receive and display mails but the problem still persisting, no mail received!! Please i need help, i tried to see instruction but it is complicated for me, i cant see what is the problem and how to resolve it. Thank you. Sincerly, gouttedor.tn
Your Outgoing has been blocked and you will be unable to send emails.
hello my outgoing is blocked , plz unblock and please tell me how i can send Unlimited emails
Can't create new account on behalf of customers
Hi, I run a webdesign-company, and quite often help my customers create Zoho Email accounts. But when I try to create a new account (by adding a domain at https://mail.zoho.com/mailsignup.do?plan=free), I get an "Access denied"-message. Access is denied no matter what email-adress I enter into the sign-up-form. It seems that somehow my computer/IP-adress has been blocked from creating new Zoho accounts.. maybe because I already have an account. I have tried to clear browser-cache, but I doesn't
Adding tasks
Can you ad a task by sending an email to your application. For instance, can I send an email to ...tasks@onecalljunkhaul.com and have it be added to my tasks?
Next Page