Marketer's Space: Streamline marketing and sales by integrating ZMA's Planner with Zoho CRM
In a competitive market, clear goal-setting and seamless campaign execution are crucial for marketing and sales alignment. When integrated with Zoho CRM, Zoho Marketing Automation's Planner enables marketers to create, manage, and measure campaigns effectively
is it possible to pull the landing page and email campaign from Zoho app to Zoho marketing? Can I get all the benefits that exclusive app that offers in ZMA?
There is a exclusive Zoho apps for landing page design, email campaign, and same features are there within ZMA as well for to setup landing page and email campaign. can ZMA offer all or limited features of those apps? I request please provide demo and
Mass delete leads
How do I mass delete leads in ZMA? I want to delete leads that have not opened emails in 6 months. But I can only select 200 at a time - there are thousands.
Capturing page referrer of Forms
I have a form created in ZMA 2.0 and am reusing it on many different pages on my wordpress website. I want to be able to captured the page URL against the lead that fills in the form. I have found these instructions : https://help.zoho.com/portal/en/kb/marketing-automation-2-0/user-guide/settings/marketing-channels/articles/web-pages
I'm not able to sync my leads from Zoho CRM to Zoho Marketing Automation
Hello!! We are trying to run a trial marketing automation within our internal team while trying to integrate leads from Zoho CRM. But as we tried to sync leads from the Zoho CRM to Zoho Marketing Automation an error pops up displaying "Organization is
Workspace and CRM Contact Sync Updates
Dear Marketers, We are delighted to bring you a fascinating update this holiday season. An update which will help marketers like you increase their focus and enhance contact management. These new features are designed to streamline your workflow, enhance
Important compliance update: Ensure SMS delivery chain registration
Hello marketers, The Telecom Regulatory Authority of India (TRAI) has issued new compliance directives to ensure the responsible use of telecom resources and prevent unauthorized activities. These updates impact all principal entities (PEs), and complying
Create journey and use history data of website (e.g. page visited)
I'm trying to figure out how to create a journey that allows me to do something (e.g. top up lead score) based on something the contact did before he filled in the submission form and actually became a contact. Example: anonymous website visitor visits
Call to Action (CTA) - Embedded (Not a Pop-up)
Is there something comparable to creating a Call To Action that's embedded or inline, but isn't a pop-up? Similar to Hubspot's? https://knowledge.hubspot.com/ctas/create-calls-to-action
Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.
Marketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentation
Problem with zoho abandoned cart
Hello Zoho team! I'm trying to add the abandoned cart function to my page. I've followed the instructions that you've provided(I've adapted it because your documentation doesn't work with the smarty format)and the http request is 200(it mean that it should work) but, when I check the market hub, it doesn't show me the elements that I've added to the abandoned cart.
Engagement Pop Ups not showing on the webpage
We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?
Problem with Journeys and campaign sending
I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger would
Drive more sales and create loyal customers this holiday season
Hey marketers! The holiday season is almost here, and we all know that means one thing: It's time to roll out those high-impact, unforgettable campaigns. Are you set to make the most of it? We're hosting an exclusive free webinar on November 14, and it's
Engagement Pop-up with different users language
Can I have pop-ups with different languages according to the user language?
Journey send email action
Hi, Can someone tell me what this means (in picture) please ?
Removing connected Zoho CRM accounts
We've recently connected Marketing Hub with Zoho CRM, but we want to change the synced account with another account from our Company. Right now, it seems we can't remove any accounts. UPDATE: It looks like you'd need to contact support in order to remove the accounts. Might be a feature to consider, allowing admins to remove/unconnect accounts.
We are unable to integrate Zoho MA with Zoho CRM due to an error message being displayed
We are using the Zoho One version and would like to integrate both tools. However, during the integration process, an error message appears stating 'This account is already integrated,' although we do not have Zoho CRM integrated with Marketing Automation.
Can't create segments/lists based on Account field values in MA 2.0
Hello, I recently discovered that for some reason you can't create a segment/list that shows all contacts, based on certain criteria from the Account module. For example: In CRM there is a multi-select field in the Account module to manage subjects of
How to add multiple contacts to a list?
I was trying to use the following endpoint https://www.zoho.com/marketingautomation/help/developers/lead-subscribe.html , but only being able to send one user per request, and only 500 every 5 minutes makes it unfeasible Is there any other way to do this
Custom Domains and Landing Pages
How do I enable SSL for Landing Pages created in Marketing Automation if I'm using a custom domain?
Can Zoho Marketing Automation 2.0 push data to crm as a journey update the details in the CRM ?
What I am trying to do is we get facebook leads and we get them directly in the CRM and then they are synced with Marketing Automation so they Stat receving mails, Whatsapp messages then if they reply their contact details are updated and then I tried
Importing contacts - from Zoho CRM - contact are missing
Hi.. I'm still trying to get my head aroudn the Zoho world.. so bear with me ;-) I imported a few contacts: (3781) But Marketing Automation is showing me only a limited number of total contacts: Did the 2700odd contacts vanish.. or am I missing the one
Marketer's Space: Smarter Marketing with CRM Integration
Hello Marketers! Welcome back to another deep dive into smart marketing strategies at Marketers' Space! Today, we’re kicking off an exciting series focused on how Zoho CRM and Zoho Marketing Automation (ZMA) when integrated can transform your marketing
Launching Zoho Marketing Automation 2.0
Dear marketers, We are excited to announce the launch of Zoho Marketing Automation 2.0! We are sincerely grateful to the community for their support, encouragement, and feedback in this journey. Many members would be eager to get their hands on this exciting
[Request] Clickable numbers on Sign Up forms reports
I could swear that in v1 if we clicked on the numbers it would show the contacts ? Please can this be a thing again. I would love to be able to see who those 2 conversions are And is there anyway to search or filter the Contacts tab in anyway ? The filter
Marketing Automation 2.0 Doesn't Allow to Sync Contact Owner with Zoho CRM
Hello, I'm trying to sync the Zoho CRM contacts module with Marketing Automation. When I try to choose "Contact Owner" as a field to map between the CRM and Automation, I get the following message: "This field cannot store this data type." Is there a
Integrating FaceBook Ads into MarketingHub
I would like to track the clicks from a FB Ad campaign into my website via marketinghub. I cannot currently add a MH form directly to my FB page, as I receive an error telling me I need at least 2000 subscribers on FB to be allows to do that (yikes!) What is the best way to set up MH so I can track which FB are converting well? I know I can reach the FB reports directly, but these do not track conversions from the MH forms on my website. Best regards, Joe
Set Holidays and Block Sending Emails During Holidays
As a marketer, I would like the ability in Zoho Marketing Automation to set holidays for my company and then have a setting for campaigns and journey emails and SMS messages that blocks sending messages on holidays. I would further like and optional feature
Instagram now available in Zoho Marketing Automation
Let's go Social! Hey Marketers, We’re more than thrilled to announce that Zoho Marketing Automation now lets you publish, schedule, and measure metrics of your Instagram posts directly from our platform! With this new integration, managing your social
Deliverability
I have been doing a regular email weekly for the last 6 months. During this time, the open rate is consistently around 20%, representing 500+ opens on the list. It has been as high as 700. These last 2 weeks, this has dropped to 300, so almost halved,
ZMA - Filtering special characters in emails ?
It's known that you can use the + symbol in gmail for creating an array of alternate emails connected to the original account : eg firstnamesurname+anything@gmail.com. I was using this format to test the routing on our webforms but it's not working now
How to pause smart pop-ups migrated to Marketing Automation 2.0
Hello, I've just migrated to Marketing Automation 2.0 and I can't seem to pause the existing pop ups made in version 1.0. Can you please help? Thank you!
Important update: New TRAI guidelines for SMS campaigns
Note: This update is for users performing SMS marketing in India using Zoho Marketing Automation . Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're
Get to know Zoho Marketing Automation - Webinar Alert!
Hello Marketers! We're excited to announce a Zoho Marketing Automation webinar happening on September 30, 2024! This is your chance to explore how Zoho Marketing Automation can transform your marketing strategy. We'll walk you through some of the platform's
Show unsubscribed contacts ?
Hello, I would like to display the unsubscribed contacts. Unfortunately, I do not have this subscription type as described in the documentation (https://help.zoho.com/portal/en/kb/marketing-automation-2-0/user-guide/contacts/contact-management/articles/subscription-type-24-1-2024#Subscription_Type_field.)
How to remove hard bounce in ZMA 2.0?
I am facing this issue, and I can't find an option to remove the hard bounce.a
Could not add lead from Zoho Forms (ZF) to Zoho Marketing Automation (ZMA)
Hi There I'd like to add lead from form which is designed by ZF (not ZMA's form). [Setup] I design form by ZF and set connection to ZMA as below. I select our portal of ZMA and list correctly. Also I setup connection on ZMA as well. [Result] I sent data
Marketer's Space: Re-engage your Audience with WhatsApp Journeys
Hello Marketers, Welcome back to another post in Marketers' Space! We’re continuing our WhatsApp Journeys series, diving into strategies that ensure your marketing efforts don’t go unnoticed. So, you drafted an email with personalization, a compelling
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