• Systems glitching and sudden hang of the machines

  Recently we have oboarded to zoho work drive and projects. We have installed a few apps and now our system is always full of data and starts to hang. The whole team is now suffering from the glitching.

• Schedule Day, Date and Time

  Hi there, I am running an automation campaign with multiple drips. I would like to send an email on a particular date at a specific time. Example: Send drip should be sent automatically on 29th-May Thursday at 10:30 AM PST. - How to achieve it?

• Issue with Emails loading from related list in Zoho CRM

  Hello Enterprise Community, We would like to inform you that an issue has been reported about loading Emails in the related list inside the records in Zoho CRM. Rest assured, our developers are actively investigating and working on resolving it. We'll

• Unable to retrieve Ticket activities

  I have the following scope, Desk.contacts.all,Desk.products.all,Desk.settings.all,Desk.basic.all,Desk.tickets.all,Desk.activities.calls.READ , Desk.activities.events.READ , Desk.activities.READ , Desk.activities.tasks.READ , Desk.calls.READ , Desk.tasks.READ

• Zoho One Services are down

  Hello Enterprise Community, We would like to inform you that some of our Zoho Services are down (Mail, Cliq, Social, Bookings etc.) Rest assured, our developers are actively investigating and working on resolving it. We'll provide you with an update as

• Gmail’s Unsolicited Message

  Hi! I have the following problem with my Zoho email: when I send a message to a @gmail.com user, the daemon sends me back a mail saying that it can’t be sent because that’s an unsolicited message. Any solutions? (I have MX and SPF records configured)

• Invalid IMAP - Outlook Client

  I just migrated everything over from Google to Zoho. Went to configure my email in my Outlook client and am being told "Invalid IMAP username and/or password". I can log into web mail just fine and I have confirmed that TFA is not enabled. Any ideas on

• Destroying my work entering Sprints items

  Hi, user enters all required information inte a Sprint item create dialog. At the bottom of the dialog, user is invited to add a filed. Ih he does it, the browser opens the file selection page... deleting everything the user has entered to the item.

• The Userfield nightmare

  Currently, the Zoho Creator User field is almost useless, here's why: The userfield display a auto generated username instead of the Staff/Volunteer/Client/Supplier actual real name. Making, in its core, unusable in any professional/serious situation.

• how to do split invoice with muilti curency

  I am trying to create a sales order with muilti currency

• ZOHO Form Cannot Load

  I had created 2 forms. One is with Zoho Sign intergation and one is without. However, both forms cannot load at all. https://forms.zohopublic.com/globale2c/form/RegistrationFormDiplomaPrograms1/formperma/OfaD2lA-j-vVsZO8kBQlXPyjvqoybyrm6d1BIYE7TeA h

• Zoho Finance Integration - Double estimates on creation

  When linking an account and deal to an estimate the integration creates 2 estimates. Both are linked to the correct deal and account, but one includes the correct items and the other one is empty. Seems like a bug.

• Create Customer in Quickbooks Phone Number Formatting

  The phone number field in ZOHO creator has a +1 and when the customer is created in QuickBooks the phone number needs to be a "free form" number. I know this should be simple, but can anyone help create a script to convert the phone number so it shows

• Invalid_client when using zohobooks API

  API reference: OAuth | Zoho Books | API Documentation I want to do invoice automation using Zoho APIs and for that, I needed an authentication token. I followed the steps mentioned in the above documentation. 1) Create a client to get the client id and

• I stopped receiving emails as my DNS info seems to be wrong, ISSUE WITH DOMAIN DNS/NAMESERVER

  This is the message I have: The DNS/Zone information on this page will have no effect because your nameservers are not properly configured. and these are the namesservers Nameserver:: mx.zoho.com Nameserver:: mx2.zoho.com Nameserver:: mx3.zoho.com How

• 400 Bad Request

  Dear Community,  While accessing the Zoho desk via my custom domain, The webpage returns with a 400 Bad Request error. Kindly, guide me to resolve this issue.  Best Regards, Manoj Kumar 

• 533 Relaying Disallowed. Invalid Domain

  Hello how are you? I'm having trouble sending email. This message appears whenever I try to send an email. I'm receiving emails normally, but I just can't send them

• Form templates vanishing

  I'm just getting started with campaigns and my form templates keep on disappearing from my library. I first set up a form, and copied the code over to my website, then the next day it was gone. Assuming I'd made a mistake, I created a new one, and copied

• Tickets not appearing without Refresh

  I have a user who is not getting tickets pushed to his account. He has to refresh the screen to get tickets

• Emails not being received by recipient after multiple communications.

  This issue started about a month ago, I was communicating with a client back and forth through email, then all of a sudden, they weren't getting my responses or new email communications. They said I'm not in their spam folder, so I used a gmail account

• Assistance Required to Attach WordPress Website Lead Form to Zoho CRM using Bit Integrations Pro

  Dear Zoho CRM Support Team, I am facing an issue while trying to attach my WordPress website lead form to Zoho CRM using a third-party plugin called Bit Integrations Pro, which uses the Zoho API for the integration. Here are the details of my problem:

• You aren't a part of Mail

  Hello, Since yesterday, our own Zoho One dashboard, as well as our clients' Zoho One accounts are facing this error (see the attached screenshot) As a result, no one has access to the Zoho Mail from Zoho One, and even the Mail is gone from the list of

• Emails not sending in Zoho Campaigns and Marketing Automation

  I was setting up a new email to send to our clients in Zoho Campaigns, and I sent a test message to check the formatting, but I never received the test email. I tried several emails in our account but none of them came into my inbox. I created and sent

• Site without www

  Hello, pls help me, to make the website recordedia.ro work without www. tks

• Responsive Problem

  Hello I'm having a problem with the responsiveness of my campaign.  I created my HTML file on my side. With a mobile version and a desktop version.  The responsive is done via tags in the head.  By importing my campaign in Zoho, the responsive doesn't

• No keyboard shortcut for mute or unmute?

  I would not use Zoho Meeting until there is a way of muting from the keyboard, which I do dozens of times per hour of meeting. Also, the voice confirmation for mute and unmute sounds awful and would be very annoying if frequently muting/unmuting.

• Autofill Date & Time of Response not working in Offline Kiosk Mode

  I created a hidden Date & Time field on my form and selected the option to Autofill Date & Time of Response so that I could automatically capture the date and time someone completed the form but this does NOT work correctly when using the form in offline

• Can't update the app on Linux

  I keep getting the message "Update available. Do you want to update to latest version ... ?" I have v 2.2.2, it asked me for 2.2.4 and now for v3.0.2. When asked, I press "update" and am taken to Zoho to download the latest .deb file. I install the new

• video is sent as attachment

  Hello. I have been trying to link a Youtube video to my campaign. I sellect a word, add a lik to the video, preview & test the email. The things is that the video is sent as an attachment. I have already tried the merge video tag as well, but the same thing happens. I dont want people to receive the video as asn attachement.  What can I do?

• Zoho not loading attachments

  Zoho CRM not loading Pdf files. Status bar shows just about finalized, then "upload failed"

• Emailing from CRM - That should be easy....

  Hi there, i'm having struggles with Emails to be sent out of CRM. In the specific case right now i would like to send form and/or survey links but i found a lot of obstacles on the way: sending emails from ACCOUNTS module: this would be most common for

• ZOHO Booksk Mobile App

  Good Morning I Could send Estimate Invoice etc from my mobile app from ZOHO Books ( I am the admin). But from last couple of days unable to do the same. It was such an excellent feature. Wanted to find if some settings have to be Changed or the feature

• Zoho Books not using Stripe integration on invoices

  I've had Stripe integrated with Zoho Books and the option for Stripe to take credit cards and ACH, but when I check the box when sending an invoice to include Stripe, it isn't showing up when customers receive the invoice. Wondering how to get Stripe

• Unable to send message;Reason:452 4.3.1 Temporary System Error

  Dear, I can recieved email, but can not reply or sent email. I got error: Unable to send message;Reason:452 4.3.1 Temporary System Error Please support. Thanks./

• 452 4.3.1 Temporary System Error

  I'm trying to send emails to the SUPERUSER PRIMARY user leticia@leticiakacessorios.com.br and it isn't working. I can't send emails with this account. When I try to configure it in the Mailadmin, it gives me ACCESS ERRORs. All I get is " 452 4.3.1 Temporary

• Zoho Practice Downtime / Unable to Login

  Dear Team, We are randomly unable to login to Zoho Practice since this morning. All our team members are reporting this issue. Work has come to a grinding halt and we are not getting any support or answers. This is a highly serious matter of concern for

• Hosting a domain ending in .org

  Is it true that I cannot transfer my domain ending in .org to Zoho, so that Zoho can become the host, rather than Squarespace?

• Google Contacts Sync not correct

  I have activated Google Contacts Sync between one group of contacts in Google Apps (CRMShared) and Zoho CRM (My contacts view). I have set up two-way sync and Zoho wins. Before activating Google Contacts Sync I added 34 contacts to the CRMShared group

• Unable to get 2 workflows to work together

  I am using Bookings and CRM, and am trying get the scheduling of a meeting to result in the sending of an email from a template associated with the Contacts module. I've created 2 workflows for this. #1 is executed when a meeting is created with the condition

• Cliq Not loading on the web

  Hello, I have been trying to access Cliq for almost 10 minutes, but it is not loading. Each time I refreshed, the loading stopped at the display of quotes for the day.

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