• Cliq Not loading on the web

    Hello, I have been trying to access Cliq for almost 10 minutes, but it is not loading. Each time I refreshed, the loading stopped at the display of quotes for the day.
  • Go back to zoho

    I've since integrated yeastar with zoho crm to manage a call center. But since last week, the forms are no longer being generated for the customers I have installed. I just wanted to let you know that everything was going really well. But since last week,
  • Unable to obtain LONGITUDE & LATITUDE by using GeoCode Function

    Hello, I am creating a Travel App, where customer is booking a Car from his Current Address to Destination Address. By using the Geocode function, I want to confirm the Address is correct and get the longitude and latitude values. However, I am getting
  • Payment Method

    I'm writing to request a change in my payment method for my Zoho Mail subscription. I'd like to switch from using a credit card to PayPal. How do I do this? I see no option to make this change anywhere. I've tried contacting support about this a few times
  • Zoho Campaigns won't let me send test email to a new recipient

    Hi all, I am trying to send a test email of a campaign to a new recipient to see if they will recieve it properly in their email provider/domain.  But Zoho says I have too many test email addresses and to choose from the existing list. There are a lot
  • Participants waiting to join meeting before host

    When a user joins a meeting before the host, it would be great if they could be automatically entered into the meeting once the host joins. Currently they need to continually try to enter until the host enters.  Thanks!
  • Invoice Webhook issue

    We've a webhook created which is responsible for updating our backend system when any invoice updated. We use 2 admin accounts, one of them who created webhooks, when the user who created the webhook record payment on invoice, the webhook works and update
  • Cannot see products from Zoho Inventory when creating Quote fro Deals in Zoho CRM

    I have connected CRM to INVENTORY and INVENTORY has our 13,000 Items loaded. When I go to create a Quote from CRM, I cannot see any Products from INVENTORY. Even though they are connected, I have not synced all my Items back to the CRM. Do I need to turn
  • Audio of Embedded video in PowerPoint didn't work when screen sharing during webinar

    Hi I was using the Zoho Meeting Desktop App to share a powerpoint presentation during a webinar but the audio couldn't be heard by other organizers or the attendees even though I could hear it. Is there a setting I missed to present with? Or could you
  • API - Updating a pipeline on a record

    It's evidently impossible to update the pipeline of a record programmatically with the API. Here's what I tried: curl "https://www.zohoapis.com/crm/v2/Deals/#########" -X PUT -d "{ "data": [ { "Pipeline": "Sample Pipeline" } ] }" -H "Authorization: Zoho-oauthtoken
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    For weeks now, i cannot get users invited to my Zoho books organizations. The user invitation emails are not reaching the users. Customer care say there is an issue being looked at. Is there a work around in the meantime? For Example, since the invited
  • Accounts connection

    Hi, sir/madam, I am not able to connect the instagram account in ZOHO Social. Can you guide me for account addition. Thanks
  • Unable to add Contractor on the Zoho Payroll

    I have a new team member who has joined as a Contractor, I can see the option to add employee's only. How can I add him?
  • Error "Zoho Books says "Invalid Element is_user_approval_needed" when creating Project from Zoho Flow

    Even though the user approval is a drop down in flow, regardless of what I select (True or False) I get this error .. "Zoho Books says "Invalid Element is_user_approval_needed"
  • Invalid value passed for Invoice Date

    Hello to everybody ! I need to record manually the historical transactions (7years old) of the company. Help me: how can I record manually in case of invoice for which I am receiving the message: "quote Invalid value passed for Invoice Date "unqoute ?
  • Zoho Bookings events have no notification in Calendar

    Hello, I am currently using Zoho Bookings to allow access to an appointment scheduler. The issue is that the events that it creates on my Zoho Calendar are not giving me notifications. Is there a setting in Bookings to have it create the event with notifications
  • Cannot add several apps

    I previously tested a few zoho apps and recently made the decision to go with zoho one for my small business. I can add most apps, except the ones I tested. I get the choice to create a new account, or choose an existing account. My preference is to create
  • workDaysBetween

    Is there anyway to get around the workDaysBetween function not being able to count work days between dates if they are more than 360 days apart?
  • Help regarding to implement sales tracker in zoho people

    I am reaching out to seek assistance in implementing a solution for to implement a table illustrating the ABS (Average Basket Size) score of employees daily. Below is a sample table along with the ABS formula: No | Employee Name | Branch | ABS Score ABS
  • Subscribed calendar not update in Zoho Calendar IOS

    My subscribed calendar in IOS Zoho Calendar is not updating. I've tried unticking it and re-ticking, but it still does not update. It is updating in other apps I have, so it must be a problem with Zoho. Thanks for any help, Peter
  • Not receiving all emails from our TMS that uses AWS to send out report

    Sending a report from our TMS software email@axoneta.com it will some times come through on my danatnewhopetransportdotcom, and danatgraumandotca (Both zoho) but it always works going to my gmail and outlook account.
  • Not receiving email

    Hi my email is sales@jutebagexport.com I am not receiving email from today please help
  • record_cursor

    I'm working on api call using the v2.1 api. When I use record_cursor in the header to get the next set of records, the returned call is ignoring the field_config: custom and fields: {field} parameters. This behaves the same in both Postman and my sc
  • Delete Users from zoho one?

    Hy , I Have Super Admin  Access but im not able to delete User .How can delete users from zoho one? 
  • Export always exports all columns

    Hi, I am exporting Sprints tickets to cls and only need the following fields - EPIC - Item Type - Release - 'Release Note External' (which is a custom field) Unfortunately: - the file always contains all standard fields - it does not contain my custom
  • FILE TREKING SYSTEM

    Dear Sir, Please start FTS portal - Gudamalani branch Due to previous ops executive resign and new ops join of below Emp. code- 43605 / Rahul Kumar So please Start and update my emp code in zoho portal - 43605
  • CRM API Search returns no data

    I'm attempting to get a list of active clients through an API call. This is done through a Node server with axios. The API call looks like this: method: 'GET', url: 'https://www.zohoapis.eu/crm/v6/Accounts/search', headers: await getAccessHeader(), params:
  • Poor Resolution Printing from Trident

    When printing a PDF attachment from within the Trident app or when printing a PDF from the Trident app, we get terrible resolution. This issue only happens with the Trident app. Webmail, Outlook, em Client all look great.
  • Not being able to receive emails from major business partner

    It's been almost two weeks we can no longer receive emails from one of our major business partners. There is already a ticket in place but I am getting no feedback and no update status, every time I get a reply I have to explain everything all over again.
  • Unable to receive emails from fortinet cloud mail

    It's been over a week and I am still unable to receive emails from fortinet cloud solution (for which I obviously don't have all of their IP's). Despite the sender being whitelisted as a domain I still cannot receive their emails. Emails I get from customer
  • I can't receive GMAIL to my Zoho Mailbox but can receive non-GMAIL

    Hi, Weird issue. I tried sending email from 3 different GMAIL accounts to my Zoho mailbox whatever@stuff.dev (it's a .dev email) but none arrive and no bounceback emial. I can email fine to my Zoho Mailbox from non-GMAIL accounts. Does Gmail require certain
  • Emails are not delivering in Outlook. please Help

    This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 02 May 2024 00:49:29 -0700 from shinoj@tibaoman.com [shinoj@tibaoman.com]
  • plain-text email body gets converted to HTML code

    I prefer plain-text email, and I've observed what seems to be a bug. When I've been typing a long plain-text email for a while, sometimes the email will be converted to HTML code. The paragraphs go away, the text gets lumped together in one paragraph,
  • My zohomail domain email is being greylisted

    I have set up a domain email using zohomail but when I try sending emails to other mail clients (such as gmail), I noticed that my emails are being greylisted. Because of this, I have to wait a few minutes then send the email again in order to actually
  • Mail not active

    Trying to login with my credentials dispalying error account not active
  • Nothing triggers a Journey

    I have been on the phone with Zoho support and they claim their development team needs to investigate more. However, I've found this is a pretty standard answer after a call takes any amount of time. After that, it's days and even weeks before it actually
  • IMAP and iPhone // Emails are not deleted on Zoho

    I've installed my Zoho IMAP account on my iPhone and I've a problem :  When deleting an email on my iPhone, it's not deleted online, on my Zoho Website.  Why ? Is this a known issue ? Regards,  Gregg
  • CRM - Quantity in Stock zero

    I can't create invoice in CRM, all Products show Quantity in Stock zero, although I have Items on stock in the Inventory module. I get this when trying to save invoice:
  • Contact_Name returns null

    In the Deals/Potentials module there is a lookup field called Contact_Name: And in my deluge code I try to get the value like this: But it always gives me null as a result: What is the proper way of getting the associated Contact of a Potential/Deal?
  • Cursor Problem

    I having a problem with my cursor when using Zoho Writer. The cursor actually appears on the monitor two line spaces above and one type space to the left of where the type appears on the page when a key is pressed. I'm using IE9 on a computer with a Windows 7 Professional operating system. Is there a work-around for this problem?
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