• Characters are jumbled no matter how slowly I type them

  I'm not sure if this is a problem for others but I've found the new interface much slower to load and so on.   Now, today, when I type in cells, no matter how slowly I type I am getting the words/figures scrambled. So if I was typing cat, I could end up with act or tca or cat.   I am almost having to reposition the cursor for each individual letter or number I type. I'm still using the exact same browser, computer connection etc but this is very frustrating and makes Sheet too slow to be useful.

• Duplicate Records Alert email

  Hi, I have my CRM setup so that I need to approve any duplicates. I have an administrator profile, and so I get the emails alerting me of duplicates. However, I'm the only one. I have two other users I have put as administrator profile, but they do not

• Zoho Campaigns app is not working

  I am a Zoho One user and I am trying to access to Campaigns from the dashboard but is giving me error

• Using the Photo editor In Campaigns

  Hi. When creating an email campaign I am use the photo editor by clicking the "wand" in the upper left hand corner to add a button. When I come out of the editor the photo quality is very poor. very fuzzy. screenshot shows original and edited photos in

• Slow Ticket Creation

  Good Morning, We have 2 emails for Zoho desk support@ and logistics@ we are finding the logistics@ email keeps getting delayed tickets. Had a ticket time stamped 8:15 am but did not show up in Zoho Desk until 9:49 AM This is the second time we have had

• Built-in Website Field is not correctly checking for duplicates in the API

  While executing an upsert (https://www.zohoapis.eu/crm/v6/Leads/upsert), setting duplicate_check_fields to ["Website"] is not always working and, for some records, inserts another identical record. Creating another field of type "single line" and checking

• How to update from one subform to another subform field

  Hi, help with code of deluge for zoho crm to update one subform field from another subform field in zoho crm

• Lay out export from All Entries section of the form.

  Dear all, Sometimes I like to export or print the data from all entries section. Although I made my own template theme, the export data from all entries is not using this theme. Can I adjust that somewhere in settings so the lay out forms still has my

• Instagram not visible on campus level account

  Hi there, We were facing an issue wherein one of our campus accounts wasn't able to post on Instagram, so we disconnected and reconnnected the account. Now, Instagram is visible to us but not to our manager at campus on Zoho so he is unable to post on

• Regarding Free Credit

  "Hello there! I am excited to inform you that as mentioned in the title, I am eligible for a one-year credit opportunity. I kindly request your assistance in moving forward with this opportunity. Thank you for your time and support

• Zoho Sheet and Zoho Flow integration

  Hello, I have integrated a spreadsheet with two worksheets with Zoho Flow. The trigger 'Row created or updated' works well if I manually update the worksheet. However, I have enabled a macro through a button in one of the worksheet to modify the worksheet

• Zoho creator - ajouter les infos de zoho crm avec le champs RECHERCHE

  Bonjour à tous j ai fait ma connexion zoho creator zoho crm . Dans zoho creator je veux selectionner dans le champ RECHERCHE une societe presente dans Zoho CRM COMPTE. J ai pu faire le necessaire et les noms des comptes apparaissent, cependant j aimerais

• Invoice QR Code Checkbox In PDF Template Missing

  Hello, I see an option to add a QR Code, there is note see below, that mentions a checkbox, but there is no checkbox. Note: You can display this QR code in your invoice PDFs. To do this, edit the invoice template from PDF Templates in Settings and select

• Billing

  I deleted the former 2 employees, and now only have one user, yet I was still billed for three. Please advise, Sam

• Visitors online don't working

  I setup my account for our site migbusiness.ru . We need see visitors online depending from time spent by visitors in our site. But it isn't working. I add into site integration code(for chat and visitors track). I setup the integration SalesIQ with ZohoCRM.

• live view is not working

  Live view is not working on My website Can you please help When a customer come to my website zoho do not show me the location of the customer it not even show anythig my website Attaching a ss my be you understand my problem

• Books contacts not syncing to CRM contacts

  When I go into Zoho Books Settings, to Zoho Apps, and try to sync the CRM contacts, I get an error message saying the Contacts CRM Module is not active. It is active in the CRM. Any help would be much appreciated!

• Assigning Devices in Group Issue

  Hi Guys I was wondering if anyone else had been experiencing any issues with the Groups on Zoho Assist? I have attached 2 images of the issues we are having,. Firstly when we assign groups, it shows the device name and not the display name like it used

• Add attachments to items

  Please can you add the facility to be able to add PDF attachments to items. This would be useful for technical information and quotes. We cannot use the vendor attachments which have a limit of 10.

• Function Code Not Working

  Can someone tell me what is wrong with this code? It says it executed successfully, but nothing happens. I believe I have all the field and form links correct. void undoButton() { for each a in Memory[Undo == "Undo"] { if(a.InOut == "In") { insert into

• Deluge UpdateRecord in Books not updating

  I'm trying something very basic in Deluge /* This is a sample function. Uncomment to execute or make changes to this function. */ expenseID = expense.get("expense_id"); expenseDate = expense.get("date").toDate(); organizationID = organization.get("organization_id");

• change super admin email address in zoho one account

  Dear Support, We want to change the zoho one super admin email id from Earlier ID: sandhya@secnic.in New ID: info@secnic.in

• Clone Blueprint

  I have cloned a blueprint and now some of my actions in Deluge are only looking at one blueprint to run the process. How can I make them pull to all blueprints?

• Zoho Sheets Filter Issues

  I appear to be having ongoing issues with my filtering in zoho sheets. Occassionally random cells will not filter in accordance with the rest of the sheet. Usually I filter by time, and then date - this allows the full sheet to order by correct date &

• Format change when Filtering

  I have a large list of medical claims in a Zoho Sheet. Column A contains a picklist to update the status of each claim. Normally this works wonderfully, but lately, when I filter for a particular patient (or service, insurance company, etc), then work

• Zoho Desk Attachments to Zoho WorkDrive

  Hi, I have a requirement to upload attachments to WorkDrive when threads are created in Desk tickets. I have a custom function correctly identifying the attachment URLs (which I am able to open in a browser) and am trying to use these URLs to upload to

• PDF Documents Becoming Corrupted When Saved to WorkDrive

  Any one else seeing this issue where PDF's saved to work drive are becoming corrupted?  Started a couple of days ago.  Its affecting new and old documents but not all PDF's? This is a massive issue for and if continues we'll need to move away from workdrive

• The server returned the error: The connection to the server “imap.zoho.com” on port 993 timed out.

  Hi there. I'm not able to download emails from Zoho into my mail client. I've suddenly started seeing the following error: "The server returned the error: The connection to the server “imap.zoho.com” on port 993 timed out." I'm using Apple Mail Version 4.5 (1084) and I've successfully used it for several months now. None of the mail settings in the client have changed so I'm a bit perplexed. Note that I'm able to send email just fine. And I can check messages on the web interface as well. It's the

• Data Prep not joining datasets

  Hello, I have multiple data sets i am pulling from zoho crm I am trying to combine a subform data set with its parent module using left join. Anytime i do so i receive the error Column DS.Id not found for the join transform. Please input dependent column.

• Desk doesn't work

  We're experiencing problems with Zoho Desk. Tickets load very slow or show an error page. We're also unable to perform actions such as assigning an agent and other fields, and replying on a ticket also doesn't work. Can someone have a look at this p

• Report footprint

  Hi is there a function to see who last ran a report? the date shows last accessed but it needs to also display who by.

• Adding devices to groups method has changed

  Hello, When adding a group then adding a device to the group, it used to show all the devices by 'Display Name', however it now shows it by 'Device Name',. The new way does not work for us, can we revert it back to show devices by Display Name inste

• Enabled Microsoft SSO and MFA is occurring twice

  Hi, I recently enabled Microsoft Azure SSO as the IDP. When users attempt to log in, they are prompted for MFA from Zoho and then again from Microsoft. How can I disable MFA for a specific group of users from the admin portal, allowing Microsoft to control

• Convert to Org. external user not working?

  Hello, There is an option in Zoho One admin to convert an external user to your organisation. When I click this the user gets an email to accept - but then they get an error saying they are already added to a Zoho One organisation. But they are added

• Zoho Desk is down

  Hello, It looks like Zoho Desk is down (not loading). See screenshot below for reference.

• Something went wrong while loading your Ticket columns

  Zoho Desk is not loading for my company trying here as I keep getting the voicemail off the phone support and no reply to my email ticket yet.

• Time Entries from Projects not able to Submit For Customer Approval

  Hello, I have a project in Projects where I have time entries that have synced with Books. They are all billable, but when I try and "Submit For Customer Approval", I get this error: Some of the time entries you’ve selected cannot be included in the Customer

• Tooltip Hidden

  The tooltips displayed when hovering over icons are blocked by the slide information (see attached screeenshot)

• Delayed messages

  Hi everybody! I am testing Zoho desk under live conditions and I've noticed that messages somtimes are delayed for quite some time. While google mail forwards them without a problem, Zoho desk often seems to process them with quite some delay.  (Example

• Email only accounts not possible!!!

  Hello, I've tried to ask this before without a concrete response. We are a small startup scaling up just now to a larger team. The initial team of employees are ones that need to use all the Zoho services (Zoho one plan) and they are already on it. The new and bigger batch of employees "just" need email access - They don't need Docs, campaigns or any other Zoho feature thats packaged in Zoho One. We can't ofcourse create emails on 2 different mail servers technically speaking. So we are stuck with

• Next Page