• Paypal not works after upgrade

  Hi guys, after recent Paypal upgrade made in Zoho Inventory / Zoho Commerce I have this issue with Paypal. Please see screenshot in attachment. Error is show after click on Paypal button.

• WhatsApp Accounts is not showing when trying to integrate in zoho CMR

  Hello, so we wanted to integrate our Whatsapp Business Account in zoho CMR. Our Meta BM is verified, and the WBC is added to Accounts, but still Zoho CMR is not seeing it. Don't take in consideration the account that appears because it's a tentative try

• Leads Converting to Deals Issue

  Hello, I am trying to have my leads convert to deals. In leads, I have the contact look up required, so I do not need any name field in leads. However it says last name is a field that cannot even be modified, the settings dots are greyed out and cannot

• Data Validation Rules dissapear for no reason

  I set up all my data validation rules in zoho spreadsheet, and now this is the 3rd time that they have dissappeared!! Every Single data rule i set up! Why does this happen?  Is this a bug?  Im getting really tired of having to redo it every time

• Converted Leads are not counted in Dashboard Components!?

  Take a lead component like this: This is always inaccurate because no lead components in the dashboards appear to include converted leads. So even a "Leads Aquired this Month" isn't accurate. It's crazy! This particular component does a comparison against

• Zoho Recruit Resume Extractor not working on Linkedin

  Hi, The Zoho Resume Extractor suddenly stopped working on Linkedin. It will usually extract the profile with the relevant fields into Zoho Recruit, but now it asks users to select the resume text and click on the plugin. I have tried reinstalling the

• CORREO

  Cordial saludo, Me pueden informar que pasa exactamente con mi usuario, ya que no me llegan correos, nI tampoco me deja enviarlos. Necesito una respuesta lo mas pronto posible, ya que es un correo de información corporativa ¡feliz día!

• urgent request

  hello Impossible d'envoyer un message :Raison :554 5.1.8 Email Outgoing Blocked for this account best regards

• Zoho Notebook Web clipper breaks a website

  Hi, Using Zoho Notebook Web Clipper extension 2.1.4 with Firefox 125.0.1 (64-bit) on Windows 11. Today, I logged onto my health insurance provider's member portal website, https://member.umr.com. I found that the menu of available options was not working.

• Problem loading Zoho mail.

  Hello , i have problem loading https://mail.zoho.com/zm/ . It keeps loading the following page: s Try with a different account and still the same issue. Thanks in advance.

• ZOHO BOOKS REPORT IN RECEIVED PAYMENT DOESNT HAVE INVOICE DETAILS I NEED TO MANUALLY CLICK IT TO SEE THE INVOICE DETAIL

  ZOHO BOOKS REPORT IN RECEIVED PAYMENT DOESNT HAVE INVOICE DETAILS I NEED TO MANUALLY CLICK IT TO SEE THE INVOICE DETAILS

• Canvas Layout Explanations?

  Where can I find explanations on how to understand the guides shown in canvas when you move things around? I spend MOST of my time trying to get sections to align properly when the screen size changes. An explanation of best practices for layout would

• Modèle campaign

  Bonjour, Il y a des colonnes de notre modèle qui disparaissent lorsque nous insérons notre modèle dans une campagne pour l'envoyer MODÈLE: CAMPAGNE INSÉRÉE EN VISUALISATION

• Error source reference links on Linkedin

  After creating a webinar in Zoho and its different source reference links, when sharing them on LinkedIn, the preview is not visible. Después de crear un seminario web en zoho y sus diferentes links de referencia de origen, al compartirlos en LinkedIn

• "code":2945,"description":"EXTRA_KEY_FOUND_IN_JSON"}

  Hi, Good mornig , I have a problem with add data to creator API and I don't understand for why. The same process be have correctly excute the last week. {"code":2945,"description":"EXTRA_KEY_FOUND_IN_JSON"} I need you help. Thank You 

• Database read or write always returns empty in Bot Webhook handler

  Hello, there seems to be some problem with database access in Bot Webhook handler When testing with : values_map = Map(); values_map.put("key","abcd"); response_map=zoho.cliq.createRecord("test_db",values_map); It works well in other parts. But it never

• Zoho Mail super admin can not see group email address created by someone else

  In zoho mail i have noticed one problem that zoho mail super admin is only able to see those group email address in control panel which has been created by him only , if some other admin has created group email address then super admin can not see that

• Sync Issues with IMAP

  Currently we have three outlook clients with sync issues using IMAP. it started earlier today and when we deleted anything in any folder it shows back up. And anything sent to us does not show up immediately. have to use the webmail interface to see current

• primary address change

  Hi I just set up this account and verified my domain and added info@insiderinteract.com. I want to change "info" to "support" (support@insiderinteract.com) . I tried to add another mail account but it requires server address in setup process which I don't

• Problem transferring email and folders from Yahoo to Zoho

  I am in the process of moving my business email from Yahoo to Zoho, I currently have a free account to try everything out before I go paid. I setup several data migrations using the IMAP protocol and at first everything went well, but then after about

• Сan't log into my super account

  Hi, I can't log into my super account I know its password, but I have lost access to reserve mail and can't get the code from it :( I wrote to the support, opened a ticket, but got no response anywhere. How long do I have to wait for a decision? I didn't

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  We are experiencing an error when sending a message through Zoho Mail (Unable to send message;Reason:553 Relaying disallowed. Invalid Domain - lexdigital.com.br) but you can check here that the MX is correct https://mxtoolbox.com/SuperTool. aspx?action=mx%3aledigital.com.br&run=toolpage

• Users spam is auto clearing

  I have a user who is using outlook and webmail. He is set up in outlook using POP protocol. The user is having odd issues where all his spam emails are automatically clearing and getting distributed into his inbox and folders in odd fashions. Any id

• Workflow rule when field updated is not an option

  In Leads Module, I dont see Lead Owner "field update" as a workflow rule trigger option in my zoho crmplus. Only options are "is", "is not", "contains", "does not contain", "is empty", "is not empty". I need to automate an email notification action to

• IMAP Connections with outlook are not synchronizing

  We have three Outlook 2016 clients. When we deleted any items in the clients in spam or inbox they go away for a min then come back. started yesterday 4/20 if we log into the web interface and look the messages are still in the folders. we can deleted

• Same contact as both customer and vendor (Debit and Credit)

  Hello, I believe what I am asking for is what many of your clients have been asking over and over. Below is the request again: A contact in zoho books should be allowed to have both credit and debit entries, should be allowed to have both bills and invoices, should have a single ledger statement. And no, linking of a customer and vendor is not THE option. It will never be. Please get this fixed on priority. Don't say no to this request or put it in your roadmap. Its something which needs to be implemented

• When Quantity in Stock is 0

  hello When Quantity in Stock = 0  I want to change the field named sold in the (product module)  I also have a field already added (sold ) The problem is this:  I wrote this logic in the-->  workflow when  Quantity in Stock = 0 ––> Update the field as

• Event description in Zoho Mail is suddenly limited to ONLY 100 characters as of 02/02/2017. WHY? This used to work before properly.

  Hi there, why have you limited the number of characters for event descriptions out of a sudden? Your calendar event feature has no agenda field, so I used to use Description to put an agenda there. Now with 100 character limit, who in their right mind can put a meaningful agenda? This makes Calendar feature completely useless in my opinion. Please can you revert back to the Description being a free form field with not such a strict character length limit?

• Tried Zoho One and cancelled, now locked out of Zoho Workplace

  Hi, I am subscriber to Zoho Workplace and decided to try Zoho One to see if it could meet my needs. I decided it was not what I needed and cancelled the trial. Now, I am unable to access Workdrive as the system thinks my trial has ended. I have not had

• Zoho Inventory tax_override_preference field in salesorder API not working.

  HI, I want to override the sales order's tax calculation for Zoho Inventory API. How I can disable the automatic tax calculation for the salesorder coming from the Sales order API in Zoho Inventory. Thanks,

• Currency data type invalidates any value above 999.99

  I imported sales data from Amazon via an XLSX file. The data type in Excel was "Currency". Data prep is showing any value of $1000 or over as invalid. I tried deleting the $ and any commas, removed whitespaces and still any value above that amount comes

• Error adding a new user within our organization to Zoho Sites

  Hello, We currently have an active site that was upgraded to V2 & are receiving an error message (with no details) when trying to assign a new user to the sites application. She is already a member of our organization and is utilizing an active Zoho one

• Access-Control-Allow-Origin Problem

  Hi there, I try to use create ticket and get tickets web services. I can get tickets of my specific users with these URLs without problem. https://desk.zoho.com/api/v1/contacts/search?email=:email https://desk.zoho.com/api/v1/contacts/:id/tickets But

• No puedo enviar email, Error: 553 Relaying disallowed. Invalid Domain

  No puedo enviar mensajes, si los recibo correctamente, las configuraciones en el servidor DNS estan todas correctas, adjunto las imagenes, la configuracion ya esta lista hace mas de 24 hs, Que esta pasando? Necesito que funcione urgentemente.

• opening balance

  hi over the years my bank balance and the running balance do not match is any way I can change the balances too match

• Excel Answer to Zoho it seems

  I can’t edit zoho spreadsheets in chrome on my mobile, period. They were created on my laptop with no collaborators. I’ve installed ZS app on my mobile, and I can edit but all of the DVs are corrupted - intact but in the wrong places. I am very frustrated

• I can't add My phone number

  Hey, I just changed my phone number recently so i needed to update it (or at least add it since i still have the first one),  but the problem is that when i try to add it it says it's incorrect (Please enter valid mobile number) even if it's correct and it's working. Well this is my problem. and I'll add more info, Well we in morocco all numbers that all operators was giving start with +212(0)6... but recently a new operator (Inwi) starts giving out new numbers that start with +212(0)7... so this

• drop down dv not working with table

  I've decided to swap out my working DV sourcing a cell range, to a table. I table create the data and redo the DV. I select the source data and it automatically loads "Table 11" into the DV box, but when completed there is not drop down arrow at all in

• Zoho Finance Refresh Token doesn't exist

  I am using the same URL that I use in the CRM authentication process, just passing in the Finance scopes instead. In doing so, there is no refresh token that is generated. We have automated processes that require the ability to refresh automatically and

• Zoho Recruit API Token Self-Client

  Hi, I'm trying to use the Bulk API with Self-Client authentication. I have created a client and a code for it. I have already tried multiple codes with multiple scopes in it: ZohoRecruit.modules.READ ZohoRecruit.modules.all ZohoRecruit.bulk.all ZohoRecruit.bulk.ALL

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