• Problem adding the domain

  I had a registered domain and I faced the problem of not receiving messages. I deleted the domain and tried to add it again, but this note appeared to me.

• The Article "Custom Sort" option is no longer working.

  The custom sort option was working in the past but now it will sort by last modified even though custom sort is enabled. I have included a screenshot.

• NO OPTION OF SPLIT BANK Charges in TRANSFER TO ANOTHER ACCOUNT.

  Problem 1 Where i Split Bank Charges in TRANSFER TO ANOTHER ACCOUNT.. Suppose i transfer Rs.10,000 to Other Account. Bank Deducted from our Account is Rs. 10,003.07. Where i Create 3.07 as expense or Bank Charges. There is not option there for create

• Data imported through URL data sources will show HTML codes instead of special characters.

  We have a data source configured to import information from a URL. Some of the data contains apostrophes that will not be displayed as the actual characters but as HTML code. Example: let's go will be displayed as let's go Is there an option in the

• Shopify integration changing Unit to lb when EA is needed

  Hi all, I've reached out to both Shopify and Zoho on this and both customer supports tell me to talk to the other company's customer support. I'm working on migrating our ecommerce store from Prestashop to Shopify and turned on the Zoho Inventory app

• How do I create records in Zoho Subscriptions via API/Zapier?

  Hello, I pretty new to Zoho Subscriptions and the API. I am looking for a way to create records (customer/contacts, subscriptions, invoices etc.) via Zapier but NOT with Zapier apps. I.e. I need to create a new customer/contact in Zoho Subscription and

• Issues with Zoho Insights and email template web links

  Is anyone else out there having the same issue we're experiencing? When we send out an email template, Zoho insights is converting the URLs from the URL we insert in to the template in to one of the form https://mailer1.zohoinsights.com/ocgeturl/2d6f.327230a?l=0ed7f050-5b31-11eb-a1a...

• Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde.

  hola tambien tengo este problema con @lacasadelascompuadoras.com.mx me pueden ayudar

• Browsers report insecure email links sent from CRM [mailer2.zohoinsights.eu]

  Sometimes our clients browsers block: I personally cannot replicate this behaviour. In other cases internet provider's firewall blocks the redirect and the message looks similar as to the one in the browser - it literally suspects mailer2.zohoinsights.eu

• Client Script not working in production but fine in sandbox (ZDK.Apps not working?)

  Hi, I have created Client Scripts that worked fine testing in a sandbox environment but that throw an error in production "cannot read properties of undefined (reading 'Deals')", which I believe is an issue using ZDK.Apps in production. Can you help

• OAuth token error

  Hi,  Im getting errors trying to generate OAuth token : curl -X POST -H 'Content-Type: application/x-www-form-urlencoded' -H 'Accept: application/json' -d 'grant_type=client_credentials&scope=Desk.tickets.CREATE&client_id=1000.xxx&client_secret=xxx' 'https://accounts.zoho.eu/oauth/v2/token'

• Marketing Automation Manage List leads not found in All leads.

  We have been importing leads into MA through our newsletter list, but just came to realize the leads we added through the newsletter list can't be found in the all leads overview. Any ideas on how we could sync or add them to the all leads overview? Thanks

• SalesIQ not showing data in collected leads

  Hello, we have implemented SalesIQ on our website and all looks OK in the SalesIQ portal. We can see all the live visitors. We are also collecting lead contact details via one of our website forms. The lead is automatically created in Zoho and also in the SalesIQ we can see details about that lead. However, there is no data from SalesIQ in the Zoho CRM itself for that particular lead. What is the reason behind this and how to solve it? Thanks! Tom

• Cancel last modification

  Could you please cancel, roll-back our modification on today?

• New field doesnt show in Report Filter

  I created a "on hold date" that gets populated when a deal stage is set to "On Hold". I want to have a weekly report sent to me every friday night with all the deals that were put on hold that week, I think the best way to do is filter by "on hold date"

• Integrate form in zoho campaign

  As a developer, I am currently facing challenges while integrating the Zoho campaign form into my React app. There are two methods for integrating external HTML: using JSX and dangerouslySetInnerHTML. However, despite trying both approaches, I have not

• JavaScript SDK doesn't match RelatedLists REST API

  I've raise a github ticket https://github.com/zoho/zohocrm-javascript-sdk-6.0/issues/4

• Search Function not working

  We cannot look anything up using the magnified glass or within the project to connect contact with payments etc. Please help!!

• Zoho Mail - Not auto-refreshing in Chrome

  Hello, I use mail.zoho.com dashboard to receive alerts for incoming mail. Up until a few days ago the mailbox was working fine and would auto-refresh new emails in realtime as they come through. However, now I can't get new messages to shoq up unless

• Can't activate chat

  I can't activate chat. Here is the error:

• Trying to setup automation for filling up timelogs into zoho-people

  Hi Team, We are licensed user of zoho desk and willing to automate timesheet filling using postman or any other client which would take input from one form or file and Add time logs and saves it for further verification and submission. I was refering

• Trial: Project Status Overview Report Not Showing All Projects

  We use Zoho Projects to track our teams IT projects. I'm currently evaluating Analytics to get better reporting capabilities of our projects. Unfortunately, when I run the "Project Status Overview" report, only 2 projects of the 8 projects currently open

• Reply doesn't work (intermittently)

  Since a while, the reply (and reply to all, edit as new) buttons don't work most of the time.  The 'compose' button still works fine. The strange thing is, once in a while the buttons work perfectly well for a while.  Closing and restarting the Zoho tab, the browser, or even mij computer doesn't seem to make any difference. Could you please look into this and solve it?  Thank you!

• Zoho report aggregate function issue

  Hi, I wanted to write a formula connecting 2 tables. But currently im facing this error Alert Message Sorry, you cannot create a formula column involving columns from multiple tables. This is my formula. Can you help me with a workaround. Infact, i have

• Simple math return wrong result, or I am wrong somewhere?

  Guys, please see below, am I wrong somewhere?

• Changing Create Time

  How do I change the create-time on a job description so I can publish it?  I have old job description with lots of candidates attached, that have reopened. But I can not publish them because Zoho checks and complains about the create time! Can I turn that off somewhere?  Thomas. 

• Wrong SPF record for zoho.com and zcsend.net domains

  Hi, I'm an email server administrator. Checking logs on my email server (a script automatically update, parsing spf records of well know senders, a whitelist to avoid "false positive") I noticed that there is a wrong entry in the spf record of zoho.com

• Awaiting session confirmation althou being deactivated in settings

  Hi there, sometimes (not always) using the zoho assist app we get to wait more than a minute until the connection gets established. Following the message displayed it seems to await confirmation from the target PC. Also visible in the sceenshot the user

• Mapping Date Columns in Filters

  Hi Team, I created a chart where I am tracking USD in proposals per month by their sent date, won date, and projected close date. Those dates are all fields in the proposal record. On the x axis I am using sent date. On the y axis I have a sum_if formula

• Row Count Column in CRM Reports

  Hi, i can't find a way to NOT display the "Row Count" Column in a report. i'm sure it must be possible though... configuration

• Email Unable to Send Error

  Getting this Error when I am trying to email quotes to customers in CRM. Has happened on all of them since yesterday. Am I the only one having an issue?

• Zoho Creator ID is 19 digits but max integer is Zoho CRM is 18?

  Integrating Zoho CRM and Creator. Want to store Creator ID in Zoho CRM record for future record updates. It seems that the max length of the Long Integer field in CRM is 18 digits whereas the ID in Creator is 19 digits. Am I missing something here? Yes,

• Issue When Attempting to Integrate Zoho Finance With CRM

  Hi Enterprise Community, We have identified an issue when trying to integrate Zoho Finance with CRM. If Zoho Books is associated with Zoho Subscriptions, Zoho Expense, Zoho Inventory, Zoho Payroll, or Zoho Checkout, an internal server error occurs. Our

• Problem connecting Zoho to Shopify

  Hello, I own a shopify store and I'm having some problems setting up so I can receive emails from my customers through my Contact Us page. I contacted Shopify and they said that everything is fine from their end, and that I should ask zoho. This his shopify's

• zoho workdrive doesnt work

  now workdrive is not working please review it

• Zoho Notebook Pro. Troubles on Sonoma and iPadOS.

  Hi 1. Macbook . Sonoma (up-to-date). Export from browser (up-to-date) stuck without any progress. What to do? Can't be stopped or re-launched. 2. iPad Pro. iPadOS (up-to-date), After creating a collection in a notebook the app continues to crash. I restarted

• Emails sent to Microsoft mailbox end up in spam folder

  I have set up my email with Zoho in all the correct ways. I have integrated it with WordPress and all the DNS records and everything is verified and authenticated. First, I tested it out by sending emails to a Google mailbox, which worked. Then, I tried

• Mega menu advance style not honored on small screen

  Hello, We use the site editor to add unique styles to our mega menu. However, when we try this on a tablet or mobile, the styles only work on the large screen, so the custom styles are ignored. This seems like a bug, and I hope you can provide a solution.

• Zoho Desk slow when running custom report with large number of columns

  I have a custom report with 95 columns that often refuses to load and maxes out the page memory very frequently making it almost unusable except with a lot of patience and refreshing the cache every time I try to export 2,000 rows. The report generated

• telephone error'The agent cannot init a call now'' have zadarma connect

  hi can anybody help me with this issue please? just setup bigin and zadarma telephone and get this error when try to make call error'The agent cannot init a call now'' have zadarma connect thanks

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