• Facing WhatsApp live chat session issue for zoho desk

  Currently facing issue related to the WhatsApp live chat session in Zoho Desk. Specifically, unable to receive whatsapp messages. Also, reviewed the configurations on both Mac and Windows platforms, checked on different browser. To further investigate,

• Deal Updated field by an workflow not trigger second automation

  Hi, i am trying update run 2 automations in sequence, one trigger another one, but its not working. Using workflow i did 2 automations: Automation 1 When task completes i change deal stage field to "Sold" Its working, its moving card inside pipeline Automation

• Estamos señalados como blacklisted

  Hola! Hace un tiempo agregue un nuevo dominio para enviar correos por medio de Zoho campaigns, no habiamos tenido ningun problema, pero desde ayer nos esta poniendo que estamos como blacklisted, MXToolBox indica lo contrario.

• Email Notification text Hidden

  When my CRM sends us a new lead notification into desk, everything after the first sentence is collapsed and you have to click on the 3 dots to see the content of the email. See Below....  Any idea what I can do to fix this?

• Outlook EAS broken with version 2401

  I have several clients (at separate locations) that have recently had their outlook updated. Since the update, they can no longer receive emails through EAS. I can send emails just fine through outlook but no incoming mail comes in. Microsoft® Outlook®

• Message/emails To Customers Fails

  Hello, Regarding my issue with ending emails to customers, when Igo to Dashboard > Orders > Click on an Order > Notes Section > Message, When I want to send a message and enable "Send as an email to the customer", this error pops up: A JSONObject text

• Delays In Zoho Desk Webhooks (and emails)

  We have been noticing significant downgrade/delay in webhooks being triggered from Zoho Desk. The delays are anywhere from 20 minutes to 6 hours. We have been getting 5-20min delays for last week but last few days these delays have gotten significantly

• Website looks wrong or appear differently than they should

  Hello, My Zoho Commerce website appears wrong on some screens. As I designed it using my system, it appears good on my own screen and on some other screens. However, on certain screens, it does not appear fully stretched, and the scale is incorrect. 1-

• Unable to send messages Reason 553

  Hello, we recently switched Refistrars for our Domain. We are able to receive messages but not send at MTLP.org Melissa

• OnGoing Issue - Delay in triggering Custom Functions in Zoho Desk!

  Hello Enterprise Community, We have identified that Zoho Desk is currently experiencing a 30-minute delay in triggering Custom Functions. This delay also affects Zoho Desk Webhook triggers that are configured in Zoho Flow. Our development team is actively

• SalesIQ - Answer Bot - Seeming issues with language/localization

  Hello everyone, I am currently evaluating SalesIQ Enterprise to see if it suits our requirements, and I have the following comments/questions. Could you please help? The Answer Bot doesn't seem to recognize the language I am using in my initial approach

• Less steps to see completed candidate To-Do activity in Candidate Module

  There is no way to see if I have completed tasks. If for example I want to see if I called a candidate, I have to click To-Dos and then change from Open to All. That's a lot of steps without any advance indication if there are any records or not. If there

• Client host [136.143.168.23] and [136.143.168.31] blocked using Spamhaus.

  Hi, We've received this weekend multiple notifications regarding emails being blocked from Zoho Recruit by Spamhaus. Please find the errors below: uncategorized-bounce Diagnostic Message 5.7.1 Service unavailable Client host [136.143.168.23] blocked using

• My Leads only convert to Contacts, not Accounts

  I was trying to customize the CRM so I was able to use it for a Health Insurance Brokers Firm, and It is not allowing me to convert the Lead into an Account, even though I would previously allow me to.

• Meeting Invite Attachment for Rescheduled Appointments Not Working with iPhone Mail

  When a client books an appointment, they receive a confirmation email which contains a .ICS file that can be opened to quickly add the meeting details to their personal digital calendar. This currently works well for all of my clients. When a client uses

• How can I get records from zoho people in zoho creator?

  I try to get all employees from zoho people in creator using deluge I faced this error

• Email ID IS NOT WORKING

  Dear Sir, MY Email ID is not working pls solve it asap , actually i bought hosting from bigrocks and my domain in godaddy after DNS updation the emails are not working pls check it realy very urgent  my id is admin@webdesignsexperts.com Mail me on webdesignsexperts@gmail.com Thnaks Gaurav

• sort customers and vendors custom fields

  Hi, would be nice to add sort customers and vendors custom fields. Thanks :)

• Work around for Parent/Child Field Limitations

  We are an automotive wholesaler which means we deal with a lot of vehicles. One way to prevent typing errors for vehicle Makes and Models when creating a record is we created Parent and Child fields for Makes and Models. So, if a user selects a Make,

• One Way Interview/ Recorded Interview only give candidates a minute to answer

  How can I change the time given to candidates per question on One Way Interview/ Recorded Interview?

• Workdrive Can not login

  From Windows App. after inout password we can not login to workdrive. see attached fig.

• Custom Richtext is not updated through rest API

  Hi I have a rest API client that I can update all fields of a lead, except a custom richtext field which is not updated. The funny part is that it returns success but the record is not updated. I have also double checked the API name and it exactly matches

• Relaying Disallowed

  Добрый день, не могу отправлять письма, приходит ошибка что невозможно перенаправить письмо. disallowed

• Unable to change the name of Lead Source Form

  I'm trying to change the name of a form created against a lead source, but no matter what browser I use of how long I wait it doesn't save :

• Customize Content option is working while creating your posts

  Customize Content option is working while creating your posts. I have tried different browsers and system, disabled adblock but all in vain. When I click on Customize Content nothing happens.

• ERROR - 'Sorry, we are unable to process your request.'

  Hi Team. This is Anish Sankhe (anish@forbinary.co.in). I am continuously getting this error 'Sorry, we are unable to process your request.' while trying to send mail or save it as draft. This is happening for emails that have an attachement. Kindly please rectify. 

• Live Stream doesnt work... it never shows any information

  Hi All Currently on Zoho Social Premium trial - I'm loving it so far and keen to sign up, but the Live Stream just never populates. Its been like the screenshot below since I signed up for the Premium Trial. Is it broken or am I doing something wrong?

• Landing page not open on home page

  After launching the website landing page not open on home page. it is landing in blog page. how to solve the issue?

• Major issues with Zoho Writer export to Microsoft Word

  Hi Zoho Community! Is anyone else having major issues with Zoho Writer documents not exporting to Microsoft Word? I've had minor layout issues in the past, but I just created my first major client deliverable with Zoho Writer - it had graphics, checkboxes,

• Weird Text Format Issues between Desktop and Mobile

  I believe this is a side server bug as this only started to happen as of February 17. So when I create a note on mobile and then when I view it on desktop for some reason, every line gets double margined so for example on mobile if you do: Test Test Test

• Marketing Hub Google Analytics Integration

  Can anyone explain how exactly the Google Analytics integration works in Marketing Hub? I can't seem to find any information on it at all.  The integration says "Import Google Analytics Report."  But I can't actually find anywhere to perform this functionality and I'm also not able to see where there is any data being brought through from Google Analytics.  Thanks in advance.

• Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

  I have this email info@kitscity.com, but I couldnt send outgoing email. Can you please help?

• There is no link between Deals and Projects in Analytics

  Hello there, I am trying to link Deals with Projects in a Pivot view on Zoho Analytics. However, there is no relationship, yet on CRM there is a relationship. As you can see below, there is no link between them: However, on CRM, if you go into a Deal,

• Error while importing an excel sheet to Zoho Analyitcs using PHP Library API

  We are facing issue when we are trying to upload a csv file to zoho via the api integration (version: "2.1.0"). Organisation ID: 679207784 Workspace ID: 1861560000007540051 View ID: 1861560000020340002 We have already contacted your support and they requested

• Submit Button

  Hi, I want to take this button in the line of Field email don't want the down.

• WHERE THE F*CK IS EVERYONE?!!

  WHY THERE IS NOBODY AND NO CHANNEL TO CONTACT YOUR SUPPORT?!!!!! YOUR SOFTWARE BRIGHTNESS IS TOO BRIGHT ANDF HURT MY EYES!!!!!!!!

• Row size exceeded the allowed limit.

  We have been uploading data to a Zoho Analytics dashboard using a very simple pipe, OneDrive with an Excel doc. Since today we are unable to update the set, and get the error "row size exceeded the allowed limit." Assuming they meant the data allowance

• Completed Calls don't associate with Scheduled Calls

  I schedule calls at specific times so that they are easily viewable on my phone. I open a given call on my phone and use the call icon at the bottom of the screen. I complete the call and select "yes" when asked if I want to log the call. I enter the

• Email Notification Not Working On Form Submission

  I just realised that for the last few weeks I haven't received email notification to approve Zoho forms requests. I just tested the form and made a requested and I am not receiving any email notifications to approve the form. Please help!

• CRM calculation issue

  Hi, CRM have calculation issue. Can you please have a look on it.

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