• Basic Feature Issue - Import of Statement DO NOT works as intended.

  Hello Team, Importing Bank Statement feature is Not working as Intended. Facing few issues. Specially regarding the Date format. I tried to contact CS via phone and email, but still unresolved.                               Let me try to explain- I have

• Zoho desk -ticket attachment rename feature

  Hi, I am looking to rename tickets attachments - Either 1. Rename attachment or 2. As workaround delete old and add new one with new name and same attachment data. Is this possible using zoho desk request api ?

• need to add vat number and problem issuing purchase order

  need to add vat number and problem issuing purchase order

• Problema no envio de e-mail

  Bom dia, Não estou conseguindo enviar e-mails através da minha conta. Está reportando o seguinte erro: Não foi enviado enviar uma mensagem; Razão: 553. Relaying disallowed. Invalid domain - contato@taisborges.com.br O domínio está ativo no site do registro.br 

• I keep getting «553 Relaying disallowed» error

  Hi, I keep getting «553 Relaying disallowed» error when try to send email to ask@moto.courses. How I may fix it? With all best Regards.

• Can't login into account @zohomail.in

  I created this personal email @zohomail.in but when I am trying to login it takes me to create new account. Sign in page is loading at all. I am already logged on mobile app.

• Format for Custom Data Field

  Hi there. I'm trying to update Zoho CRM when a new contact is created in Fluent CRM. I'll eventually move everything into Zoho directly, but in a time crunch right now. I have added the necessary fields in the CRM contact module. I was trying to map them

• Stateless Close Pop-Up Window

  Good day, I have a pop-up window with a Stateless form, when I click a button it should close the window, initially it works fine, but now the window stills open, I use the following script openUrl("javascript:window.close ", "Same window"); Best Regards, 

• zoho books branch

  Hi team The branch feature in books premium is not having an option to add users who are restricted to particular branch only. So when we can expect those updates ?

• OAuth

  I am trying enable for Zoho Oauth. But keeps getting error. Redirecting to https://accounts.zoho.in/oauth/v2/auth?client_id=1000.R7UU16HUD10H8V1B1VIAYBFAOIC0VB&redirect_uri=http://localhost:8080/login&response_type=code&scope=%20aaaserver.profile.all&state=EoyQge

• Update Payment Method

  Hi Zoho, I need to update my payment method. Where can I click to update payment method, please? Thanks, Jonah

• Long multi line field. Page break in template

  Hello. When I have a multi line field in my report that occupies more than one page, a previous page break occurs during printing and exporting to PDF. How can it be avoided? I have inserted in the template, the value div, both "page-break-inside: avoid"

• Self-client INVALID_TOKEN error

  Hi, I am looking to use the v2.0 API to allow users in our system to submit tickets in Zoho. We would like to set it up as a self-client as we prefer to set it up to provide a known access token from our back end service that will submit all requests.

• Scheduled Maintenance not blocking dates when Service appointment template is used.

  Hi When a scheduled maintenance has been booked for a Technician then the Service appointment gets created on the the scheduled date This is a problem because the Dispatchers will not remember that there is a scheduled maintenance for that technician

• Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please email to payments@zohocorp.com.

  My credits have expired and i am trying to but 3 more units on zeptoMail but it was giving this error: Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please email to payments@zohocorp.com.

• Creating vendor contact via API

  We are trying to create vendor contact via API, it is showing error "to enable vendor portal for organisation". Can you please help on this, as we are just trying to add contact as vendor, for which why it is required to get vendor portal for organi

• Hide option not visible in blog page

  I want to hide RSS Subscribe button in blog page. but i have no edit visibility on Subscribe to RSS feed, how can solve this?

• Can I create the Validation Rule using Custom Function in Zoho Books

  Hello There, we need to restrict the submission of sales orders in confirm status.when the SO is Confirm Status.by using Validation rule in the SO. rules depends upon SO status.but how we restrict the submit action regarding another field values that

• Low Resolution/Quality Video

  Hello, I have a 1080p 60FPS web camera which works fine on Zoom, Teams, Skype etc but with Zoho Meeting the output shown to myself and colleagues is nowhere near the 1080p resolution. Frankly its all blured. Any reason for this?

• Automatic Left Aligment for Formulated Column in Pivot Table

  HI, From last 3 days, all the pivot table where we created a column with formula is automatically setting left alignment and very hard to change to right aligment. some time it take morethan 10 attement to change the format in setting option to but fail

• WorkDrive is slow

  Our company is running into significant speed issues. Folders take up to a minute to open, menus take 30 seconds before they appear, pages take a minute to open, etc. Are there plans to increase speed to make it more useable?

• Images, Google Drive, Embedding

  Hi guys. It's the first time with Zoho Forms for us. We have 12 pages of questions and the option to upload images. Since there are so many images (quantity and size), we have to switch to Google Drive. However, we want to display the images as large

• Zoho Flow / Microsoft OneNote : Integration Issue Error code 40004

  Hello, Since yesterday, the Flow / Microsoft OneNote integration seems broken. It is not a pb of account or pasword. It works with other Microsoft o365 tools like Excel etc... Here is the error message : Has something changed on your side ? Thanks

• Composite API working ubnormally

  Hello, Today we see that Composite API (https://www.zoho.com/crm/developer/docs/api/v6/composite-api.html) is working ubnormally. Before today everything was ok. 1. If we call it with "parallel_execution": true it has REQUEST_TIMEOUT. For example: Light

• Can't add the user as an employee

  Hi, I have an employee account and I have access to some apps without any problems. However, my admin can't enable access to Zoho Projects for my account. Whenever he tries to add me, an error message shows up as "Contact with this email address already

• Offline access to Zoho Books - Cloud Problems

  We have been using Zoho Books for years now and we love it, but lately we have been experiencing problems with the application, and were frequent enough to affect our day to day business. Understanding that it is a cloud based app, sometimes we need to

• MX, SPF and DKIM not updating

  I have waited for more 24 hours still its not updating.

• Default audit log on forms/reports/workflows on Zoho Creator

  Namaskaram Zoho Creator team, There is no default audit log on forms and reports for finding that who and when the changes were made in a form/report. It is very important feature to track the form and report history.So basically we need to be able to switch on audit logs for any workflow. If I just go and tap on a checkbox, then all the activity happening in that workflow or using that variable should be captured automatically without any extra scripting. Crafted with ❤️ Zoho Gurus | Zoho Creator

• Zoho Trident (Windows) WorkDrive widget -> Not able to attach files to email like in ZohoMail Windows Desktop App

  Dear Zoho support, I am testing Zoho Trident on Windwos. It looks good so far. However when I try to upload a pdf file as an attachment to an email it wont let me do it as it did using the ZohoMail App. When I drag a file from the WorkDrive Widget it

• Speaker invitations not sent

  I've tried adding three speakers to an event (one main speaker, two guest speakers) yet none of them have received an invitation. They use three different email addresses that all come to me. 1. Is there a problem with this function? 2. Can I resend the

• Zoho Notebook Web Clipper Firefox add on -- getting rid of the floating icon?

  Thank you for a great product to the Zoho Notebook team. One major annoyance: With a recent update, the Firefox Add-on launches a floating icon to quickly add notes. I have tried, now, for hours, to find out how to remove it on Ubuntu Firefox -- it even

• MANUAL JOURNAL ENTRIES CANNOT BE PASSED

  MANUAL JOURNAL ENTRIES CAN NOT BE PASSED IF IT IS RELATED WITH ACCOUNTS PAYABLE OR ACCOUNTS RECEIVABLE. EVEN THE ENTRIES ARE NOT SAVED.

• Can't posting Videos on Instagram

  Hello,  I'm trying to schedule videos on instagram, but it didn't post it and I receive error message: Sorry, we couldn't publish this. I faced this problem from 2 weeks ago

• Edit Documents from Within Tasks

  Hello, I have attached a Zoho Sheet in one of my tasks. Can my co-workers edit this document by clicking on the file in the Task view (instead of going to Documents module)?

• Zoho Meeting info (link to join) doesn't show

  Hi everyone, I want to switch from Gmeet to Zoho meet, but in the confirmation email sent to my clients, the link to join the meeting doesn't appear. How to solve that please ? Thx

• Cannot open “Email Campaign” Tab

  When i click on the Email Campaign tab, it shows an error as below: An unknown error occurred. Please contact support at support@zohocampaigns.com. Can someone please help? Note: I’ve already tried clearing cache or using private tab to open the page

• Unable to get Authentication code

  Hi Team, We're currently sending a request to the endpoint (/oauth/v2/auth) via Postman, but we're encountering an issue: we're receiving an HTML response and struggling to extract the authorization code from it. Is there a method to retrieve the code

• Red dashed line around cell

  I have a red dashed line appearing around a cell. It does not go away when I clear formatting and I'm not sure how to get rid of it. The formula in the cell is quite simple and the cell is displaying the correct result. The outline also persists if I

• Campaign sign up form pushing not pushing data to Zoho CRM (Your Push to CRM has been stopped. Associated custom field has been deleted.)

  We are using the free plan for Zoho CRM and Campaigns. I currently have two Syncs using the sign up form. One is for members to send us their details which syncs with the Zoho CRM 'Contacts' module. This is working fine. We have a second form which is

• Zoho Contracts "Google Two Way sync" fails when phone numbers have international prefix

  In my google contacts I have phone numbers of the format +44 7000 123 456 (a UK number with an the UK international prefix). When I turn on "Google Two Way Sync", contacts are imported from my google contacts into my zoho contacts, but the phone number

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