• Caixa de entrada não recebe emails

  Percebi que desde de Janeiro que nao recebi nenhum novo email. Fiz um teste hoje e realmente parece que tem algo de errado. Poderia me ajudar?

• Problem sending and receiving messages

  My email sends messages to the spam list and the incoming messages do not reach me in my Zoho email

• Problem communicating with the recipient server

  Im not sure what is wrong but lately I started getting this error. Its been going on for over a week now when sending emails to certain domains. What could be the reason?

• Supervisor Rules --> Custom Function

  Hello, currently I can't add a custom function to a supervise rule. Is there a reason for this? Background: We have BluePrint managed tickets and actually we have a Supervise rule which should set the ticket to "closed" after 168 hours since the last

• Zoho Campaigns Form Title Emebbed in Website overrides Meta Title

  HI - I have created a zoho form, which is embedded in my wordpress website. All works well. However, in the Customization Form Settings there is the "Form Tab Title" which has to have something it. it. It overrides the meta title of the page it is embedded

• Zoho Mail mail merge - multiple records with same email address in the data source

  I have found out that if there are multiple records in the data source with the same recipient email address, only one record is sent to that recipient and the other records addressed to that recipient are not sent. Is there any way to overcome this

• {"error":"invalid_code"} and {"error":"access_denied"}

  I am trying to generate Access Token using the URL: https://accounts.zoho.in/oauth/v2/token and sending    {"client_id"}                  {"client_secret"}                  {"refresh_token"}                  {"grant_type"="refresh_token"} in parameters in the response I am getting {"error":"access_denied"} ans sometimes {"error":"invalid_code"} Even if I am trying to generate the access token for the first time I am getting these errors for different zoho crm accounts. Please suggest if I am doing

• Problem with Zoho CRM and Zapier: Unable to create entry in module: Invoices. Required field not found / in_request_body false

  Hello, I have created a Zap in Zapier that creates a new entry in the regular Invoices module. Today (and for some reasons…I do not why) I get an error message in Zapier: Hello, Unable to create entry in module: Invoices. Error : required field not found.

• error when answer a ticket

  platform error answering a ticket. https://www.loom.com/share/58766e99624c4fffb7f25326720ce87c?sid=bc9ea105-2198-4c69-a471-9fe5bc362cc9

• Recipients cannot load documents sent through Zoho Sign

  Hi, I'm hoping someone can help me troubleshoot an issue a couple of our clients seem to be experiencing with documents we send them through Zoho Sign. Some of our clients have reported that the document becomes stuck on a black loading screen. We have

• Bank Feeds for ICICI have been broken for over 3 weeks

  We've been using Zoho for a few years and hoenstly, this is the first time that we're so disappointed in the way things are being handled by your support. It is unfortunate that after having mailed support for over two weeks now, the bank feeds for ICICI

• Cannot add pipeline stage, says its already there

  I am trying to add a pipeline stage but it says there is already a stage with the same name. I have tried to add this stage before but it never shows up in my list. Any reasons why I can't find this stage that is supposedly in there?

• Sync not updating opportunity stage

  I'm syncing opportunities data from Zoho Analytics and making mailing segments based on certain criteria. I made a segment which has criteria that the opportunity stage is 'Renewal, Qualified, Quote Sent, Closed Lost' specifically not 'Closed Won', however

• Webhooks for WhatsApp/Telegram in SalesIQ

  Good day! I have a webhook configured for events 'conversation.created', 'conversation.visitor.replied' and 'conversation.operator.replied'. And I send a few messages as user and as operator via a widget on the site, connected telegram bot and WhatsApp

• BUG - Sender name no longer displaying properly

  This started a few days ago. See attached. The name part of the From header is not displaying properly any more. It's affecting 90% of the incoming mail but for some reason some of it is displaying fine. In the example attached, it should be displaying "Twitter" in the email list, but sometimes it displays info@twitter.com.

• The Add New Module page isn't working in my developer edition of Zoho CRM. The sidebar loads but the main canvas stays white with a loading icon.

  Trying to add a new module on the developer edition is broken. The sidebar loads but the main canvas stays white with a loading icon. I've tried yesterday and today on both Firefox and Chrome. Attached is the console log which is showing numerous er

• Zoho Form Field rule mapping

  my query is i have field in my form that is type of courses & in that two dropdown options are there first is individual training and Group training , If i select group training i want to select the number of peoples, For Example group of 2 peoples 4

• I am facing problem in adding my domain to zoho dashboard

  Meu domínio é "www.moomteen.com.br" somos uma marca de roupas e vamos ingressa no comercio eletrônico de varejo brasileiro

• Zoho Campaigns Not Syncing in Analytics

  I am trying to sync Zoho Campaign data to Zoho Analytics and when I hit sync now it just says 'Sync in process' and has been doing so for almost a day now. Can someone help me fix this issue?

• Can not add users to Zoho One

  when trying to add a new user the system wouldn't allow me. the domain is our companies main domain that is also used for me as an admin...

• Has anyone had issues with Zoho one and Wacom tablets?

  On our iMacs, safari browser, the left menu on zoho one is very difficult to click with a Wacom tablet. The buttons get constantly dragged rather than pressed. Similar issue in Zoho Connect. Its quite frustrating - has anyone else had this issue and found

• Problem configuring imap on Apple Mail --can't verify account name or password

  I'm new to Zoho mail and am not able to configure it on Apple Mail. I have created an app-specific password and am using these settings, but get a message saying unable to verify account name or password. Any help would be much appreciated! Thanks! Peter

• Pre-1900 dates

  I've built a form that has a date field. People should be able to select any date in it, however, they can not choose any dates before 1900. How can I enable that?

• Payment Delay

  Good day, Dear Support team, I hope you doing well, Today is the due day to pay my billing, but we are in Iraq all the banks are stopped working by US orders, and all my CC are stopped working temporarily, Can you please postpone my billings to the next

• Issues with reschedule API

  I am trying to use the Zoho Bookings api and am having issues with the Reschedule operation. I am a pro developer. I didn't have issue with other operations. Here are my request details. it is in typescript. url = https://www.zohoapis.com/bookings/v1/json/rescheduleappointment

• "Request Authorization Code" for domain transfer

  Dear Support Team, Please advice how to get the "Request Authorization Code" for domain transfer.

• Restoring email account after deletion doesnt restore the emails

  We tried restoring an account that was deleted few days ago but all of the emails are gone. We did everything to reach out zoho support but they only replied once by email.

• not receiving emails sent from my website

  Hi, I can receive emails fine except those sent from my website. To troubleshoot, I changed my website send to email to a Google Apps one and it works fine, so it is not my website programming. Emails are not in Spam. I have whitelisted my own domain within the email account and within the control panel. I don't know what else to do. Thanks, Helen

• Workdrive Mac application

  Hi, I use workdrive Mac application. Date added is shown as null, it would be better if this is implemented soon.

• Inactive Mail

  Hello, I’ve been trying to log into my zoho mail admin.maccosmeticsus.online and I keep getting a message saying that my account is inactive.

• I can't proceed to adding applications or using any application

• Client Script does not fully function in Sandbox

  I have noticed that the Client Script behaves differently inside Sandbox, compared to production. For example, I am trying to invoke a function inside the client script. ZDK.Apps.CRM.Functions.execute("GetProductLocalPrices"); it would work in production,

• ZDK.Apps.CRM.Products returns "undefined"

  Hi there, I am trying to create a Client Script to query the Product modules. in the script, trying to use ZDK.Apps.CRM.Products.fetchById("2607824000078309340"); However, "ZDK.Apps.CRM.Products" returns "undefined" In Zoho official document, it seems

• GANTT VIEW DURATIONS: Milestone, task list, task and subtasks

  In the GANTT view, the durations are not automatically showing for the milestone, task lists, or tasks even though the child sub tasks have durations and have been set as successors. How do I get the durations to automatically show, without manually including

• Cannot Publish Application Due to a Problem

  Hi guys, Just stumbled upon a confusing error when trying to publish an update for our existing application. We stumbled upon this error: "An error occurred while fetching the Form Field Order that belongs to the 'Biaya Promosi' subform of the 'Laporan

• Revise Note Date

  Loving Zoho notebook, so far. I am creating (new) notebooks by copy and pasting (old) notes from other sources. I would like to manually revise the date for each new note I add so the data is accurate and the date reflects when the note was actually taken, not the data I added it to Zoho. I was not able to see a way to do this. Is this possible? Is this a possible future enhancement? 

• Problem with Video Interview/One-way interview

  I tried to do the video interview using the URL which is provided by zazz.io, but after I went through the instructions, the next screen just showed a black box and a loading animation without any request for access to the mic and camera. I waited for

• Zoho Security

  There is a serious breakdown in the security that Zoho provides business owners. When I have an employee that does not show up for work or is fired, Zoho blocks all administrators from accessing that employee's account without permission from the employee

• Absolutely everything in Zoho Books is broken

  Even for Zoho this is an unprecedented degree of fucked-up. See screenshot.

• Calling POST method on Zoho Desk API using ZOHODESK.request method results in "This HTTP Method is not allowed" error

  Hi, I'm trying to merge 2 tickets using the ZohoDesk API, triggered from my Zoho Desk Extension. I'm using the Zoho Desk Merge Tickets API do to this. I've tested this API separately in PostMan, so can confirm that it is working. When I try to replicate

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