• Zoho Creator to CRM Subform issue

  I'm trying to move entries from creator to CRM. In this case, the entries create a new account on CRM and transfer the information in the subform as well. Deluge is saying that there is an error in line 5. The sub form in creator is called SubForm and the one in Accounts is called Products Requested.  Please help me out with this accountInfo=Map(); accountInfo.put("Account_Name",input.Name); accountInfo.put("Account_Site", input.Class); productsList=List:Map();   for each Product in input.SubForm

• Data syncing issue with Zoho analytics

  We are facing issue in data syncing from our google big query to zoho analytics, it was working since 3 years and suddenly stopped working giving reason resource not found in US location, whereas our resources are in Mumbai region since beginning, we

• Links not working in PDFs created from Writer Docs

   The hyperlinks to words or phrases I created in my Writer Doc stopped working when I export the document into a PDF. Fully written out URLS still work, such as http://www.zoho.com but the other words or phrases hyper-linked to external urls in the newly created PDF do not.

• Missing Conditions options on Custom Field when attempting to build new Segment in Campaigns

  We have mapped a custom field from CRM to Campaigns. Sync appears successful (image below), and the custom field (Contact Type) shows as an option when we try to Segment, but the Conditions aren't showing (image below) thus we can't actually use the custom

• I'm getting a non-stop glitch on the Chrome Extension

  I wonder if anyone else is experiencing a glitch on the Chrome extension. I am trying to log in and when I click on the app extension on Chrome (even after resetting my browser and clearning my cache) I just get a glitch and it won't display the log in

• Linked Video Cards Not Displaying Properly

  I attached a screenshot. This is on Android. For some reason, video cards are shown as pitch black so if you have Dark Mode on you won't know if they're there unless you click. Is there a way to fix this?

• New Email Created

  Hi, Why new email created in Zoho Desk after I setup for Process Completion Email in Zoho Form (Approval Feature)?

• zoho crm MCL/MQL leads of refferals

  I want to get leads of refferals also after getting to contact us i am getting leads of first user in MCL & MQL but not getting refferals leads like name contact country mobile number

• Urgent! Troubles with Leads creation CRM

  Hi Team Ultravision (org58377049) has not received any Leads from today 28th Feb. (03:00++ CET time). how do we know something is wrong? Our flow function CrearLeadXalianza that today we should have at least 20 created Leads but instead crm shows only

• JVM error when executing Zoho Databridge for first time (Windows Server 2019)

  Hi, I have followed the guide defined here https://help.zoho.com/portal/en/kb/analytics/user-guide/import-connect-to-data/relational-databases/articles/zoho-databridge#4_Can_I_independently_download_Zoho_Databridge in order to install the Databridge (it's

• DKIM & SPF for Zoho Calendar when sending invites

  Hi, I am seeing SPF and DKIM errors when event invite emails are send by Zoho Calendar. What do I need to add to the existing Zoho Mail SPF and DKIM records so these emails pass the checks?

• Email from daviesprinting.com flagged as spam (541 5.7.1)

  I am the geek for the daviesprinting.com domain. We host our own mail services. We are getting the error 541 5.7.1 Mail rejected due to antispam policy (in reply to RCPT TO command) whenever we send to the rochestertennis.com domain which appears to be

• Zoho Account : Ca***o.m***a@e*****e.a*

  I need to reactive ZOHO for my company. Can you please give administrator access ? Moderation Update: PII detail (email) in topic subject masked. Please refrain from posting any PII details in open forum.

• Desk slow

  Past few weeks myself and another user are seeing the desk as very slow. We are based out from different locations, so not internet issues. Anyone else having the same issues?

• CC Field not showing in left pane for Agents on Help Desk Tickets

  Hello, In the previous version of Zoho Desk, help desk agents were able to easily add more people on to the ticket by using the CC field in the ticket properties pane on the left side. My boss has not switched over to the newer view style and still sees

• Multiple clients can't add to cart

  Recently we have encountered this problem with some new clients: 'Unauthorized access to cart' - They have portal access - Are logged in on their personal account - Account is not shared, but accessed by a single person One thing that comes to mind is

• Attendee not placed in a waiting room. Keeps being forced to click "Join Meeting"

  Hi, is there a way for an individual to join the meeting instantly when they click on the Join Meeting and then be placed in some type of waiting room that starts automatically when the meeting organizer or another attendee joins? I attached a screenshot where when an attendee tries to join a meeting that the organizer hasn't started they're met with a "Session Not Yet Started" message. Now they have to constantly click "Join Meeting" in hopes that the organizer starts the meeting.  This is going

• Ticket not created using Actions by Zoho Flow

  Hi, I've created a workflow and added an Action by Zoho Flow. The action should create a ticket in Zoho Desk. However, the ticket is not created while everything seems to work fine. https://help.zoho.com/portal/en/kb/crm/automate-business-processes/

• Date Column Import Failed from MySQL DB

  I am trying to import some tables and they all seem to have the same issue with the date format. It is a MySQL 8 DB in DigitalOcean and in the database the date is stored in this format YYYY-MM-DD, However when attempting to import the preview screen

• Get Notes related to specific contact in rest api v6 using coql query

  I'm trying to fetch list of notes for a specifc contact using coql query. Here is my query { "select_query": "SELECT Parent_Id, Note_Title, Note_Content FROM Notes WHERE $se_module = 'Contacts' and Parent_Id = '638530000000373001'" } This query is working

• Connecting Zoho Flow to Azure Devops

  Hi, I am trying to connect Zoho Flow to Devops so I can work with dev work items and tickets but when I try to connect I get the authorisation box I click approve and it seems to go through but then in Zoho flow I get a message saying.. Azure DevOps says

• Adding Subform

  I am unable to add more than 5 subforms to my form. Help me with this Issue Issue

• Knowledge Base Website Is Down

  Our Knowledge Base is completely down for our website. We can't have users login to submit tickets or to read our help guides, etc.

• Directions on page aren't accurate...

  Hi! I'm on this page and it shows I need to go to "Directory --> Domains". But when I go to Directory, there is no option for Domains. Any ideas? Thanks! -Brian

• I can't sign in to Notebook/Zoho

  My session has ended and when I tried signing in again, I couldn't. When I clicked Sign In, I always redirected to another page where it says... Redirecting to Application... Please click Continue if you're not automatically redirected. Continue Please

• Can't migrate from Google Keep

  I got the Google Keep archive from Google Takeout, but whenever  I try to import it to Notebook (web) in the settings menu a pop up windows tell me "unsupported file format" but it is a .zip and the only files are .html. Am I doing something wrong or is there an issue with migrating?

• Notes & Groups vanishing completely

  I have been facing this problem for a quite some time. Some of my notes have vanished before for no reason and i never saw them again, i didn't pay it too much attention as those notes weren't something of much value. However yesterday a Group of my important

• Campaign sending has been disabled

  Please check my account i sending two campaigns under two days so my campaigns sending is disabled please active my sending campaigns account. and i'll try to remove bounces emails so they show notification you can contact with support team.

• Books VAT already included

  Im creating Books estimates with the API from CRM. The item I enter via the API have prices that already include the VAT, how do I stop Books from adding VAT at the end? The setting should appear in Sales > Estimate right? Has this something to do with

• Zoho Form Deactivated

  Good morning,  I created a form last night. This morning I opened Forms to finalize it, but it appears to be "deactivated". I can not find anything online suggesting why my form was deactivated. I sent in an email, but I have a meeting with a client about the form in less than an hour. Please help. 

• Notification Emails (How to remove blank fields)

  Hi, 1. We designed a form with approximately 40 fields. Our intention is to display only the selected fields when someone submits the form, rather than presenting the entire form. To achieve this, we implemented Form Rules. However, we encountered an

• SAML auth. "The email address "null" specified is not valid. Please specify a valid email address.

  Hello. I'm configured SAML auth to zoho. But I received this error. In my idp-provider logs I didn't see any erorrs.  Please help.

• Our Feeds have stopped updating since May24th

  We are not getting any feeds updates in our CRM. This is critical to our business and it has not been addressed in over a week.

• Barcode input - Field Action On User Input doesn't work

  Dear Sir,  While using barcode input, Submit form after capturing works but Field Action On User Input doesn't work in my app. But, if I do not select the Submit form after capturing feature, it works fine through manual submission after capturing data via mobile barcode scanner.  I have tried creating forms both in Creator and Appcreator directly but it doesn't work.  Pls help.  Thanks.  Kashif

• Not able to receive emails sent from zohomail.

  Dear team, We are having issue in our domain falconofs.com h***ri@falconofs.com from this email if we send any mail to outside the domain, they are not able to receive our email. There is no bounce back message. Can you please check. Thanks.

• WhatsApp message after the weekend

  Hi, We've received a WhatsApp message on 24 feb. One minute after this message, our automatic response was send to this person. However, when we want to pick up this conversation today (so after the weekend), we are not able to send a message. How can

• My email subscription charged more 512 riyal

  Dear sir, I only subscribe to 2 emails and paid today morning , suddenly without my knowledge it is charged more 512 SAR .. two hour before can you sort out the issue

• chatbot

  I am a paying customer of Zoho Mail. I have a problem with chatbot email configuration and need someone to help me. . I had set the configuration email, 2 years ago and with info@quantrisk.com, now I am going to change it to marketing@quantrisk.com, everything's

• Cannot login to Zoho Mail

  Hi, i am trying open mail.zoho.com; after i enter my credentials the loading page is showing for ever. The console shows some error related to "Content Security Policy"

• Need report on TDS receivable Account with break down of TDS Sections

  Hello Zoho Please allow us an option to download TDS Section level deductions made for Client Invoices in Accounts Receivables Please do the needful here. Thanks

• Next Page