• Timelogs are inconsistent

  We have team members charging time through Zoho Projects and once submitted the timelogs show up on the calendar but not the list view - as if the information disappears. We have found that in the Old Version that time is missing as if not submitted.

• Error when creating a Career Site

  I've been trying to create a career site and always get a same error saying "This portal URL already exists." Please let me know how to fix the issue and move forward with this.

• Zoho Desk Not sending or receiving emails

  We have had over 6 hours of consistant issues sending emails out via zoho desk. Nothing is going out. Also, all incoming mail seems to be giving us the same prompt "content not available, try again later". How can a service be down for 6+ hours? This

• Bigin to Zoho: imported as Accounts and not as Leads

  Hi, We are evaluating both Bigin and Zoho CRM and are currently on a free account to test the functionalities to see what best suits our needs. Started with Bigin and added about 150 Companies and Contacts as prospects. We then migrated that into Zoho

• ACH For Retainer Invoices

  I have ACH setup through Stripe and Plaid, working fine for regular invoices, however Zoho Books is not providing the option to my customers to pay retainer invoices via ACH. I am also not able to charge the customer with a setup bank account account

• When will Zoho calendar allow us to see who belongs to a group when scheduling

  Now when adding an org group to an invite I can't see which people belong to the group which makes it difficult to understand if I got the right people in the group. Not to mention that I can't even see the availability of people in the group either.

• Zoho Projects New Template

  Is it possible to revert back to the original Zoho Projects dashboard? This new version is extremely confusing, not as clean, and not as easy to use. The Kanban and Gantt views aren't as helpful either I don't know who thought this was a good idea because

• Importing Excel File With Multi-Select Value Error

  Hello, I am bulk importing items back into Inventory after editing, using an excel file. All items are skipped due to the following error Invalid Values Sent For Multi Select I have tried adding a comma after each value with no success and tried a semi-colon.

• Custom Related List error message

  Hello, I have a custom related list in the CRM Accounts module for Parent accounts, which pulls in information on Member accounts and shows up on the Parent account. The function is built correctly and runs correctly sometimes (see screenshot)... ...but

• No email notification for Comments made in Purchase Request

  Currently, there is no email notification to requestor and approvers when a comment is made in a Purchase Request. During the approval process, there are always some back-and-forth discussions about the request. Without email notification, it is not possible

• Decimal Field error: rounding off decimal places

  A decimal field set to show 2 decimal places is instead rounding to the ones place (rounding off the decimals). The images below show that in spite of entering 27.64 in the Non-Taxable Reimbursement field, that field in the report is shown as 28.00. The correct 27.64 is added to the 804.25, though, in order to get 831.89.

• Making a Copy of a Stateless Form

  There should be a simple way to make a copy of a stateless form. The use case is to try-out some new code without disrupting any users currently on the app, for example. As of now, you have to go into the "form definition with action" and select all the code and paste it into a new empty stateless form. Even this does not fully work because you get an error Error modifying the page [Form_Button_WFlow] Column 'BUTTON_ID' cannot be null that only goes away by removing all the submit button code! Cheers,

• Items in Purchase Orders Billed in Zoho Inventory are increasing stock in Shopify before they are received.

  When I create a PO in Zoho and have it billed, the quantity of items in my Shopify store increases before the items are actually received so I end up having double the items in my Shopify store. Seems like the accounting stock and physical stock are seen

• "Organization is already integrated" when trying to Associate with Zoho CRM

  I'm trying to associate Marketing Hub with Zoho CRM but I keep getting "Organization is already integrated" What should I do?

• Need option to BULK Update Location (Reporting Tags) for Journal Vouchers

  Hello Zoho Need option to BULK Update Location (Reporting Tags) for Journal Vouchers Please do the needful here. Thanks

• Zoho mail on Mac and iPhone won't sync

  Hello, need some help please. My inbox sync on Mac and iPhone so if I get an email it arrives on both, if I delete it deletes on both. My issue is SENT items. If I send on iPhone it does not appear in sent items on Mac, and if I send on Mac it does not

• Connect Error

  My emails are supposed to be shared with my co-workers and all the settings are accurately set, but they cannot access my emails. When I check the settings page, it says CONNECT ERROR. I cannot figure out how to fix this.

• Cannot reply back to sender's email when receiving a form submission from contact form 7

  Whenever I receive a form submission email from contact form 7, when I try to reply back to that email, it doesn't send it to the sender's email address but rather my own email address and I end up receiving the email back. How can I setup zoho mail so

• Unable to unblock IMAP

  Hello I am unable to unblock IMAP for user ID 465743420 I get the following error in admin mail console when unblocking IMAP Please help with this, it was blocked for suspicious login, but it was just because of using and trying new VPN app on the Android

• Error: Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  Hi there, The domain (zecoolinvestment.com) registration lapsed, then was renewed but the MX verification keeps failing. I have also added the TXT record as you suggested in other topics I read earlier with the details below: Host - @ Value - zoho-verification=zb11223344.validate.zoho.com

• 553 Relaying disallowed

  Hi, I am receiving a "553 Relaying disallowed" error when sending emails to my domain email address which I have configured in Zoho. However, I am able to receive emails from my domain email to my gmail account. domain  :-  diresic.com The SPF and MX entries are all configured in the domain's DNS Management panel as per the Zoho instructions. See attached screenshots. Look forward to your assistance in resolving this issue.

• timed execution

  By applying a tag to one or more CRM accounts, Zoho Flow is started by sending webhooks. my flow, using some information from the CRM record, searches for some information in the Zoho Analytics tables and then reports it to the CRM itself. The problem

• Field is not visible in synchronization from CRM to Campaigns

  Hi, I've added a fields in CRM: Customer Success Manager. However, I am not able to add this field to the synchronization. It is not visible to select.

• The synchronisation between Books and CRM does not stop and already takes longer than an hour

  Hello there, the synchronisation was started at 16:21 (GTM +1) and has not yet been completed. I'm starting to worry about what's going on. I haven't received an error message yet, but the sync has been running for a suspiciously long time. When I check

• Zoho Practice - unable to add external (non-zoho customers) as clients

  Critical Issue

• Links don't work in mobile presentations

  I've added links to my presentation to allow the user to navigate through slides and link to external resources. It works great on the web view but none of the links are clickable on any mobile browsers. Neither text nor image links work. The text links show up underlined, but they are not clickable. I've tested on Chrome for Android, Firefox for Android, and iPhone Safari. None work. Is this a limitation of Zoho Show? Or is this fixable? My presentation is useless without that functionality and

• Zoho Recruit is currently down and unable to access any service

  Hi Team, From the past few minutes, we have observed that the Zoho Recruit application not opening. Kindly look into this issue ASAP. Regards, TekWorks.

• Correcting Zoho Inventory

  Hi Zoho Community! Looking for some advice - My Zoho Inventory isn't matching correctly with what's actually on hand. I know why - but I don't know how to fix it. This is a bit of a long post... sorry... Back Story: Close to 2 years ago, we switched over

• How to update Contact without Delete

  Hi Team, I'm trying to update existing contacts in Zoho without deleting the contact person or address. However, the Zoho documentation states that updating a contact requires removing the contact person from the contact_persons list. When I attempt this

• Tickets created by splitting a Ticket

  Hello guys, I am struggling with a business requirement, which is to measure the number of Tickets created by splitting a Ticket. My purpose is to measure how many Tickets on a given day were created by splitting a Ticket. I am not interested in manually

• Payable Details REPORT Should also include Vendor Credir Notes as well

  Hello Zoho, Payable Details REPORT Should also include Vendor Credir Notes as well Please fix the same Thanks

• Need Report on Attachments in all Zohobooks transactions

  Hello Zoho Please enable a report where we can see the status / count of attachments for all Zohobooks transactions Please do the needful here Thanks

• "Invalid Client Secret" error for Zoho mail wordpress plugin

  Hi team Zoho, iam getting a error "Invalid Client Secret" error for Zoho mail wordpress plugin while setting up...kindly help.

• ZOHO Marketing Automation Leads issues

  Hi Guys, from some hours ago I've this problem on MA Leads Any suggestions? thanks W.

• "Are you an Agent?" - Can't remove this?

  On the page for Zoho desk signin linked to our website, their is a link in the right panel that provides the ability for - a new user to sign up - a user to say they forgot their password - an Agent login How do I remove the "Are you an Agent? - Login

• A USER CANNOT ACCESS MAIL DUE TO PROBLEMS WITH MFA

  The user changed her mobile device and then she tries to access OneAuth, but the app asks for confirmation via MFA by sending it to the device she no longer own.

• Zoho Bookings Android App Does Not Access Zoho CRM Contact or Lead List

  As a building contractor, the only appointments booked on line by my potential clients are the first appointments in a long series of steps required by my design and sale pipeline and processes. I use the Bookings "services" to define each step of the

• Sites Authorization

  I was trying to get my site up and running and picked the wrong domain and it is still sitting there in the "verify" mode. It may be related but ever since then I am not getting triggered emails from my Zoho Tables autmations.

• Error with Function in Recruit {"code":"4834","message":"Invalid Ticket Id"}

  Trying to create a workflow in Recruit where a function updates the Candidates status. But I keep getting this error {"code":"4834","message":"Invalid Ticket Id"} Code is below cId = 52130900000xxxxxx; response = invokeurl [ url :"https://recruit.zoho.com/recruit/v2/Candidates/"

• SMTP problem

  We are only having problems with order e-mails on our website, what can we do about this? Sometimes e-mails arrive, but most order e-mails do not arrive.

• Next Page