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• Dynamic whitelisted domains for Zohodesk

   I am creating an extension for Zohodesk. In that, I need to add dynamic whitelisted domains. But unfortunately, I couldn't make it. So kindly do the needful.

• Zoho Desk : Reports - Tickets count metrics not getting the total # in a day

  Is there a workaround to get a final count of a ticket in a day regardless it was escalated aand move to other department per say that a ticket was escalated to a different team. Also if its on hold and moved to different department, the first dept. address

• Interface Issues

  Hi! There is a issue by scheduling a remote session with the Time Zone drop down. See the screenshot.s It's sometimes annoying when changes are made under the hood and features break or no longer work as usual. BR

• Speaker invitations not sent

  I have added 2 Speakers to test how the invitation process works in Backstage but neither email address added has any email in spam nor inbox from Zoho. Why would Backstage not send the invitation?

• Hide "Search In Help Center" seach bar when user is not logged in to the customer portal

  When a customer goes to our customer portal and are not yet signed in, they see in the header the search bar. Unfortunately, if they are not signed it, they can't click on it or search it, so there should be no reason why it displays. It just takes up

• Plan price change does not reflect existing subscriptions

  Hi, I have encountered an issue with our Zoho Subscriptions setup where if I change the price of a plan for our product, e.g from $2 to $5, the price increase does not update on the existing subscriptions. This is important as, although price changes

• Not Working Get Recode API V2 and V2.1

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• Emails entered workflow but not all emails sent

  Hello, I created an email automation and 1107 contacts entered the workflow but after activating the email automation, its only showing 100 emails sent. Why that is so?

• Reduce space between lines in Books notes field

  Is there any way to reduce the space between lines in the Zoho Books notes field. Im currently creating the estimates with the API. Example: These lists can get quite long, thats why i want them to be more compact like: #1 Frühbucher (10%) €320,00 Frühbucher

• Server authentication issue

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• Email in CRM Sales Order

  I'm s close to having this setup how I would like, but the last step is proving difficult. Any help would be appreciated. I am using Zoho to manage my eCommerce sales. So far I have the sale being imported into the Sales order pipeline and it works beautifully.

• Borders around image fields in new PDF editor can't be removed

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• Incorrect trial balance reports

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• Filtering to display leads who have not been sent an email in X days

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• Basic and Tax amount bifurcation while making vendor payment for multiple bills

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• Edit HTML button in email editor not available

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• Zoho Sign

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• Zoho CRM Admin Gets Permission Error Trying to View Lead to Contact Mapping

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• View Only Free/Busy Setting in Calendar Does Nothing

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• Zoho mail down

  Hello, it's been a while that my Mail doesn't seem to work at all. Can't even read my old messages from the browser version. What is going on? Are incoming emails bouncing? Thanks

• How to get ID of the CRM record created in Client Script

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• I started a Portal and now I cant change fields in modules

  Hello! Im receiving the following message in our Deals and Contact module when trying to make changes in our modules. The only thing that changed lately in our CRM is that we created a Portal just to check the feature (it is not currently in use). I think

• Several irritating issues

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• Functions not working anymore

  Hello, since half an hour ago none of our functions work anymore. Neither I can´t access them through workflows nor can I open the function settings. All other things work fine, creating, updating or viewing records. Please get in touch as soon as possible

• Incoming rejected

  Hi I have forwaders for my old email account to send all the incoming messages to my new account on zoho. Some emails didn't arrive. On the reports panel, a dashboard shows that i have some rejected incoming emails (don't know if are the sames that i

• ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer

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• Activate Super Admin account

  The mobile number provided for Super Admin account info@tunnel2towers.in has to be changed to +91 8660969854

• Workflow field update overwriting value instead of adding value

  Hi, I have two workflows which are triggered when a ticket is created: 1) when the ticket description contains the word 'ziek', it should update the field 'Category' with the value 'Ziekmelding' 2) when the ticket description contains the word 'geld',

• Increasing conversions and simplifying the workflow

  Hi Is it possible to display a chat screen after the sales IQ/Zobot bubble is clicked? The workflow currently displays a button The button is clicked, then it asks to click phone or chat Then it asks for name, phone, email and message Then it allows the

• Zoho.com not accessible

  Good day, I cannot log in to any of my Zoho Creator/CRM projects. The screen starts to load, but nothing happens. I cannot even open the Live Chat. Is there anyone else who has difficulty logging in?

• Não consigo receber e-mail Urgente

  Eu não estou conseguindo receber email , somente enviar . Qual pode ser o problema?Segue o meu dominio e as contas de email abaixo Dominio adnbrazilexport.com Emai: admin@adnbrazilexport.com atendimento@adnbrazilexport.com

• Cannot Receive mails but I can send emails how can I fix this problem asap

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• Issues with Automation Scheduling and Live Chat Unavailability

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• Urgent: Continued Issues with WooCommerce Sync - Need Assistance

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• Seemingly Valid Phone number is throwing an error in deluge

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• Issue Adding New Task List Via API

  One of the required parameters for a new task list is Milestone ID.  I can easily look up any existing milestone and pass its ID through the add task list method.  However, I want to create new task lists under the "None" milestone (default value when creating a new task list manually), but I cannot find a way to retrieve the associated Milestone ID for "None".  This can be found indirectly if you already have a task list with "None" as the related milestone, then return a list of task lists for

• Criteria for KPI & Dashboard on Contact & Pipeline automatically overwritten on editing

  Hi, I have set up a KPI based on module Contacts and on a specific Pipeline. When I just edit the builded KPI, by default my criterias are overwritten automatically without I do any change. The specific Pipeline is replaced by "All Pipelines" and this

• Zoho Projects - Zoho Deals Portal configuration

  Using: Zoho One In Zoho CRM I want to associate (and auto-populate) some fields in the Deals module automatically by the associated project in Zoho projects. I did the field mapping and associated the fields that I wanted to auto populate in Deals (CRM).

• Creator API criteria lookup field

  Im trying to filter by lookup field in criteria: criteria = 'r2l_r_id.display_value=='+ rID; routeToLocation = zoho.creator.getRecords("company","module","module_report",criteria,1,200,"crm2creator"); {"code":3330,"message":"Invalid criteria specified

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