• IMAP server not responding

    I have been using zoho mail through an IMAP client for some time now. It appears that access was lost on 1/1/24, but a trouble ticket hasn't been responded to. I can access mail through webmail or the Zoho app, but my IMAP clients just report that the
  • Can't sign in

    Hi, I can't sign or access my accout. The support email doesn't work. I need to cancel everything tied to terrence.wagner@zoho.com Thank you, Terrence Wagner (470) 494-4112 twagner495@yahoo.com
  • Can't share, no response

    Hello, I emailed sheet, writer, email & WD over 12 hours ago because other than email, nothing is working & I can't work. NO ONE has responded back to me. What is going on???
  • Set default Ulaa profile to open URLs from Trident

    I am using the Ulaa browser. In Windows 10 it is set as the default browser. I use two profiles, Personal and Work. How do I set Trident to open all URLs with the Work profile of Ulaa? It currently opens in the Personal profile. Both profiles need to
  • Grouping of Dates in Zoho reports needs option for monthly, quarterly, and Yearly

    When trying to group records by dates in Zoho Reports, there is no way to group by month, date, or yearly, Any Ideas of how to do a work around?
  • How to add more than 200 leads at a time to a list

    Hello, We have over 15000 leads in Zoho Marketing AUtomation. When I create a new list, I start with all leads and filter it for my criteria. I then get about 11000 leads. The system seems to only let me select 200 leads at a time. Is there a way to add
  • Unable to open Zoho mail on web or Windows desktop client

    The desktop client cycles through the loading animation - log is attached. Web client does the same, and this is the output of the developer tools Console: The iOS app appears to be fine.
  • Nothing is working

    Hello, I emailed sheet, writer, email & WD over 12 hours ago because other than email, nothing is working & I can't work. NO ONE has responded back to me. What is going on???
  • Zoho not loading

    For the last week or so myself and another colleague haven't been able to access mail.zoho, one colleague can now access but I still can't. I now also can't access the admin dashboard either. The pages simply load forever.
  • Missing group/distribution list after deleting from calendar

    Hi, I accidentally deleted two groups from the calendar, thinking that they won't be deleted in the distribution list. After deleting, the groups are not showing from the distribution list. I tried recreating the groups and it shows that emailid already
  • Change name

    I wanna change my mail name from moatafahaggag760 which is not professional to Easy-Ecom-LLC Thanka
  • how to upload bill

    i am allredy signin
  • All images have disappeared from all presentations!!!

    I've opened up one of my presentations this morning and ALL images have disappeared! Checking my other presentations, this problem is throughout EVERY presentation. I tried editing one of them, but the new image disappeared after clicking out of the slide.
  • Using 'insert into' to duplicate a record

    I have a form with a sub form. I want to be able to duplicate the record, but with some values left blank / changed (for example, barcode cannot be duplicated) so rather than use the report duplicate I decided to use a button. I have successfully Created
  • Zoho desk not working

    We are using Zoho desk for last two years temporarily it’s stop working. Is any one at Qatar facing same issues
  • Payment refund done with Deluge

    Good day, I am a newbie to ZOHO and deluge, and hope someone can assist. Is there a way to create a Payment Refund on a Payment with a deluge script? Thank you in advance
  • Nothing is working properly

    Hello, I emailed sheet, writer, email & WD over 12 hours ago because other than email, nothing is working & I can't work. NO ONE has responded back to me. I even tried FB & even notebook (I have their number) couldn't reach anyone. What is going on?
  • Correo bloqueado

    Buenas tardes. No estos pudiendo desbloquear mi cuenta: info@laescueluca.es Se bloquearon por uso sospechoso. Seguí las instrucciones, de soporte. Fui a panes de control / soluciones de problemas / desbloquear cuentas / restaure contraseñas. Y nada...
  • Pictures keep deleting

    The pictures are visible in the note but when I press them they're not there and I can't edit them, It's very annoying for longer notes with more pictures. I can't keep adding them over and over again please fix this 😕
  • [BUG - Desktop App - MacOS & Win] Can't paste text as unformatted

    There are menu items in Zoho Notebook Desktop on MacOS to 'Paste' and 'Paste and Match Style', one of which in any app usually pastes basic/unformatted text. However, both paste text with bold/colour/background etc. (eg. from a web page). The CMD+Shift+v
  • error occurred when i try to do any thing

    i am just subscribe to zoho one , no function work successfully i got error occurred when i try to do any thing and always direct me ti crm or another app as i am in trail version , i was deleted all organizations i was test it before buying
  • Record "Added Time" not returned using Get Record by ID - v2.1 API

    Documentation here: https://www.zoho.com/creator/help/api/v2.1/get-records-by-ID.html Using this API method with the {"field_config":"all"} parameter, not all of the data is returned from the record. Specifically, the "Added_Time" (record creation time)
  • Can't add user to child department in Zoho People

    I have entered our organization department structure, which includes Parent/Child departments, in Zoho People. When attempting to assign Users to a Department the only options are Parent Departments. The Child Departments do not populate as available
  • Client Script - On Field Update Event

    I am trying create a Client Script that would run when a field is updated. But the only available event option is onBeforeUpdate. I need an onAfterUpdate kind of event so I have the latest value of the updated field. How can I accomplish this? Thank
  • Error occured please contact application owner.

    While trying to edit one of my entry I am getting pop-up  Error  Invalid entries found. Please correct and submit again. The above error general comes when I missed out any mandatory field but when I recheck I haven't found any thing wrong.  In addition what ever changes I do in form, it gets applied (when I refresh and look in the view form) and the error pop-up comes, how is it possible?. I have trigger email while editing, I'm not receiving the email.  This issue only happens while editing the
  • Use PageSense Experiment's intelligence, but with our custom code

    Most experiments as is work for us and our level of customization, attribution data sent upon lead creation to Zoho CRM etc, other than Pop ups. It feels like Popups are to capture leads yet they don't allow any custom code to run or hidden input fields.
  • Payment Configuration Error

    Hi there, When I go to Integrations > Payments to try to set up a payment gateway, as soon as I select any of the options, I get a red error box which says "Something's not right on our side. Sorry about that" or "Please try again soon". This happens
  • TeamInbox - Assign To Others List Incomplete

    In TeamInbox, the "Assigned to others" list is limited to only 4 members. Is this limit defined in a setting?
  • Odoo linked mail

    Has anyone has had the following issue (error) with outgoing mails from the Odoo platform? If anyone can help, would really appreciate it
  • How to upload an attachment with API

    Hi, I'm trying to add from api a url link type file to a deal, but I've got a status code of 400. Could you tell me what's wrong with my request, please? I have checked that url is valid { "data": [ { "File_Name": "pdfmonkey", "$type": "Link URL", "$se_module":"Deals",
  • Problem with Zoho Email after adding new CNAME entries

    Hi all, Yesterday I configured Zoho Email with my provider. I tested and it works correctly, both sending and receiving emails. This morning, I configured a new subdomain and created 6 new CNAME entries for that subdomain and now my Zoho Email is not
  • Important Announcement: Update Record Issue in Editing Mode

    Hello Enterprise Community, We'd like to bring to your attention an issue in update record. Currently, when attempting to edit a record using this functionality, all field values will appear blank and greyed out. It's important to note that this issue
  • Moving/Integration Domain and Mail

    Hello Zoho Team, I wanted to move my current Domains and Mails to you as a new host. Unfortunately I cannot take the actions needed. I contacted my host (gmx), and they sent me the following Informations. Also do you have a kind of desktop application
  • Mail not working. Oops! an error occured. Zohomail loads but cannot access emails.

    This is frustrating. I have tried different browsers and computers but emails are not loading. I can sometimes see the headers but not the emails. I only see 'Oops!An error has occurred. Retry'. The phone app appears to load and send emails but does not
  • Unable to download emails (Timeout)

    Hi currently I'm unable to download emails from several domains. please check the status of your systems. Cheers Mida
  • Problem with workplace.zoho.eu (mail service)

    Hi! Our organization seem to have a problem with zoho mail. The webmail load partially, and cannot send or reiceve email. Tried different browser and different connection, the problem persist. There is a down on zoho infrastructure? Thanks.
  • ´´Send Email Reply´´ action does not work when the message body contains placeholders.

    Hi Community, I am working on a workflow where the Customer contact is notified via email when their ticket status goes On Hold. To do that, I chose the Send Email Reply action, and the minute I add a placeholder, the workflow does not work and the ticket´s
  • [Critical] Massive delays with e-mail

    It takes half an hour or longer for emails to arrive or replies to go out! Another thing I have noticed with outgoing e-mails is that I see an error message when I click on "Show original" (tab "HEADER"). If I click on the "CONTENT" tab, the mail body
  • Calendar Booking - Rescheduled and cancelled appointments not deleting in G Suite calendar

    We started using the built in calendar booking feature and are really liking it! However, we are having one issue.  If a client reschedules an appointment using the reschedule feature the original appointment doesn't get deleted out of our g suite calendar thus causing multiple appointments in our G suite calendar.  We are using your G suite/zoho crm two way syncing feature and everything else sync's fine.  Furthermore since the original appointment in our G suite calendar app is not getting deleted
  • CPQ rules erased

    Hi My CPQ rules dissapeared today. Does anybody happened the same? Regards, JS
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