Mail is not deliveing due to 550 Spamhaus blacklist
I'm currently encountering a critical issue with my email delivery system. Specifically, emails sent to outlook.com and other external email addresses are bouncing back and are unable to be delivered. While sending email to outook or other domains i'm
Generate an App-specific Password
The reason people are rating that help article negatively is not what you think. It is because they are in https://mail.zoho.com/zm/ and can't find the security tab. Nowhere in the article does it say as of 12/9/2023 that the requisite security tab is
Zoho Bookings ePHI option unavailable
Hello! While customizing my booking form in Zoho Bookings, it seems I am unable to delete preloaded fields and replace info like name, email, and contact number with fields that have the ePHI tag activated. I tried changing the field description, but
Zoho Motivator - Adding KPIs to Dashboard
Hi all, I've set up some KPIs and Targets and I'm trying to add the KPIs to a Motivator Dashboard within CRM. This works fine when based on an individual user, but if I try to add a Company KPI it fails - is there something I'm missing here? Kind Regards,
Free Trial Activation Issues
Hello, I tried to found in vain the possibility to get the 15 days trial for ZohoSocial Profesionnal plan. Could you give me directely the link to access this page and test the features of that Plan before puropose it to my Organization ? Regards,
Zoho One Premium Support
Can someone at Zoho tell me why you are charging thousands of dollars for premium support and cannot be bothered to answer ANY support emails?
"Display Tickets from private departments in the Help Center" and "Show departments list page on choosing to submit a ticket" don't works in my environment Zoho One
Hello, I've set up a help center with a public department and several private ones. In the help center settings, I have validated the following 2 options: - Display Tickets from private departments in the Help Center - Show departments list page on choosing
Zoho commerce is broken!
The add to car button is broken, it does nothing. Help please.
API CANNOT ACCESS HIDDEN CUSTOM FIELDS???
Please allow us to GET/PUT values for custom item fields via API, even when those fields are hidden from user's view. I have some custom item fields that are used exclusively by custom functions/API's. I never want users to see these API fields because
Zoho Analytics - Charts are not updating for Dashboard
I have created a dashboard linking my Website Google Analytics, Zoho Campaigns and LinkedIn. Whenever I choose the date range - One Week, One Month, 3 Months etc. it does not change the Data. Am I missing something here?
Problem converting from unix time to date/time
Please see the code and output below. If I convert a date/time string to Unix time and then back again, somehow an hour is added. I have confirmed that: - my Zoho and CRM time zone settings are Europe/London - time in London is currently GMT - the date/time
Can't access clipboard
I cannot access my onscreen keyboard's clipboard when I'm in Zoho's Notebook app but can access it in all my other apps except my Opera mobile browser. "Text copy" is enabled within the Notebook app's privacy and security settings so that can't be the
can't send emails using Microsoft Outlook
Hey guys, Can anyone help me! I use zoho mail and microsoft outlook. I can send and receive emails when i use my zoho to email BUT when i use outlook I can only receive emails i cant send any.... error message in outlook says "outlook cannot connect to your outgoing(SMTP) email server" Can anyone help me.....
AutoMails for new Module
Hey there! I've created a new module in Zoho Recruit to specifically handle applicants coming through a Zoho form. I'd like to send them an automatically generated email as soon as their entry is created. This leads to the following problem: When I try
Missing Zoho Desk Data in Zoho Analytics
Hello, we have problems with the synchronisation between Zoho Desk and Zoho Analytics. We don't have general sync issues, it's individual records that are present in Zoho Desk and not showing up in Analytics. Of course, we have already tried to start
Assist runs on MX Linux and survives restart but install error is confusing
Hello, Unattended Access is running well on my MX Linux although it is bit laggy. It survives a restart, so autostart seems to work. What confuses me is that I get the following error (this time from reinstall) Reloading configuration files for periodic
Convert a location into a child account
We use locations as long if we not know if locations are self buying entities or buy via the HQ. If we get more details and a location seems to buy for itself, we want to convert a location into a child account. The only two ways I see to do it now is:
IMAP not syncing
I also have been experiencing issues with IMAP not syncing for the past two days. Web mail works but its not syncing over IMAP IMAP broken on ZOHO?
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
When I add my domain computer-company.shop and computerboss-john.shop to Newly registered email.I got this error: This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I've read your other community forum
Impossible d’envoyer un message :Raison :554 5.1.8 Adresse d’expédition bloquée
hi i didn't know about the 30mail limit, please unblock my account and tell me how much mails should i send in 1 day
Email Templates
In my email template below everything works except those highlighted in blue. I would like to know how to get the phone , user name and Original Account ID Number into my template. Dear Sam, Our reference: ${Cases.Account Id Number} ${Cases.Primary Contact
o dominio ja existe
Boas ao adicionar meu dominio. diz que meu dominio já existe sem que nunca tinha utilizado o zoho. alguem sabe me explicar como tem alguem a utilizar o nome de minha instituicao . ou sja tem alguem com um email com emu dominio ?. isto é ilegal podera
unable to access the account
We are not able to login and its saving my account has been deactivated. Request you to please reactive my account.
How to Hide Previous year months
HI Team I Have created a Line chart for AR balance & Collection for FY 2023-24 monthly basis, but AR amount to be consider as Running total in order to get the closing balance for the month. If i put date filter and restricted only FY 23-24, AR will show
EXCEL Sheets getting corrupted in Zoho Workdrive
I have been using Zoho drive over three months. My files have been getting corrupted quite a lot.. there is no proper back up as i work directly on cloud using truesync. I have lost a very important file and i can't connect to chat or voice support.
Send offer letter not working
I'm unable to create and send an Offer Letter in Zoho Recruit. After filling in all the details for the offer letter and clicking the Save & Next button, the site doesn't respond and the button becomes greyed out (see image below), which makes it impossible
My email account is being used by someone I don't know to send spam.
My email account is being used by someone I don't know to send spam. Do I have to create a new email account? I tried changing my email password but it did not stop the person sending spam from my account.
How to Dynamic Pricing Based on Geographic Zones and State with Price Books"
I have following requirements but not able to create price books with State and Zone and how quote will get price based on state and zone. Please help me out how to do this. Task: Assign unit price in the quote subform based on the Price Book. Create
All emails out of desk bouncing back as undeliverble
As of about 3:45 pm central US time, all of our outgoing emails from desk began bouncing back as undeliverable. Contacted Zoho support who could not find the problem. Our email accounts are sending emails just fine from outlook. Is anyone else experiencing
ChartOfAccounts endpoint does not return description when showbalance filter is used
I'm trying to request the ChartOfAccounts endpoint using the filter showbalance=true but whenever I try this, the description field comes as an empty string for all records in the response. This produces a correct result with description populated but
Unable to remove PayPal from payments option
I am from Canada and setup PayPal - business. customers are unable to pay and get kicked out. trying to delete PayPal but get following message all the time i have no outstanding transactions outstanding does your PayPal payment option work in Canada.
I am receiving no emails when a user is filling the Contact Form in my Shopify Store
Hello, I'm currently experiencing issues with email delivery from the contact form on my website. The emails are supposed to be sent from my domain to my email address, but it seems like they're not getting through. I've been advised that this might be
Help getting zoho mail on 365 Outlook
I have a zoho email account. I am changing from a fast-fading desktop PC to a new laptop. I have a Microsoft 365 subscription for all Office apps, which has been installed on the new laptop, and this has opened a 365 Outlook account with my email name.
Zoho CRM search hot key does not work
Does this happen to anyone else?
ERROR CODE :554 - 5.1.8 Sender Address Blocked
I have couple of queries mentioned below: 1) i am getting sender address block error for some users 2) While we triggering mass mail to our users that is getting hanged or taking so many attempts which blocking the usual mail sending functionality as
Mail Delivery Status Notification (Delay)
Hello, We are having an issue with our emails being delay. We are a US government contractor and a resolution is urgently needed as soon as possible as our business depends from sending and receiving emails correctly.
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
When i try to send mail through ZOHO mail i am getting the following error. please help me "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain"
Zoho expense
We are paying advances to our Managers to spend on Logistics, the expenses are being booked by the managers on Zoho expense and its approved by the manager. Now the advance paid is not getting synced with the expenses, so the employees advnces are not
Zoho Contacts Photos not Showing on iPhone (IOS 17)
I searched the Community Forums and Knowledge Base but could not find anything that really pertains to this issue. I have contacts in Zoho with pictures, but the pictures do not show on my iphone. If I update a phone number or address in Zoho, that changes
Address Verification Settings
I think I have encountered a potential bug with the "Address Verification Settings". On my Zoho Billing organization, changing this setting only has an effect on the 'Default' Hosted Page Template. Any templates that I have created, the address fields
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