• Unable to download the submitted response PDF from zoho forms app

  Hello , I am unable to download the submitted response PDF file from the Zoho forms apps. I could download the same from the browser but not able to do it when using the Zoho forms app. Any comments on how to resolve this issue? thanks

• Deluge script for inserting url into image field

  I want to insert a url in an image field, looking like this test value record.photo="<a href='https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_92x30dp.png' target='_blank' title='test'>Test</href>"; The value is inserted into the table with the script with this line: photo="<a href='https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_92x30dp.png' target='_blank' title='test'>Test</href>" I'm using a custom script for this. The script itself runs without errors

• SMS Campaign add optout link in Zoho Mkt Automation

  Hello How to add a optout link in SMS campaign in Zoho Marketion automation like in Zoho campaign ? regards

• Zoho Books Automation

  Hi, We are looking to automate our Zoho Books entries/payments. We are an e-commerce platform and are trying to automate the payments to the vendors. Can you help?

• Failure of Zoho Security in recognizing Logged On Status

  First time in several years have observed a weird behavior with Zoho Security. One of the tab for me is always logged onto some of the application in Zoho either Social or Mail. Now when I tried to access Zoho forums even if the signin button is visible

• Automated Field Updates Don't Trigger Related Workflow Tasks

  Here is the scenario: I have workflow rules that trigger new tasks when a potential switches stage from "Appointment Set" to "Follow Up". These tasks are for follow up and similar to "Call back Client after 3 Days", "Call Back Client after 7 Days", etc.

• Budget v actual report issue in Zoho Books

  Hi, I'm trying to use the budget v actuals report but have encountered an issue with the values displayed in the actuals columns. For some reason, the actual totals are being shown without the VAT (sales tax), so they are incorrect by 19%. All my line

• Form fields in an email are not popultaing

  Hi all, I am having a bit of a problem with form fields not populating when I send emails. I have the following code that runs when a form is submitted: from :zoho. to :zoho.adminuserid bcc :EmailAdd subject :"New Production Added" message :"<div>A new

• Receiver can't see my profile picture

  Hi Support Team, My Email receiver can not see my profile picture, Could you please make a solution?

• Published sheet download error

  I have a published sheet embedded into my website, but when I click the download button, it says that download has failed. I have enabled downloads in the sheet publish settings.

• Function specified in criteria has returned null value and it cannot be evaluated

  Im trying to evaluate if a variable is null. It doesnt matter if i use .isBlank() or .isNull() the line always returns: "value cannot be evaluated". I dont know how to handle this type of scenario. Error: Function specified in criteria has returned null

• Any reason eu1-dms.zoho.eu would be flagged as Malware URL

  Hi Many of our systems with Endpoint Protection are classing https://eu1-dms.zoho.eu as a Malware URL, and I think stopping Zoho Assist from working. This even extends to computers not even on our network here and are offsite. Is there a legitimate problem

• Zoho Campaign marked as delivered but it is not

  Hi there, I sent out two campaigns over the last hour, both say they are 100% delivered with 0% opens. Members of my team are on the lists that should have gotten these emails, including myself, but no one has received them. What do I do about this?

• Validation and Layout Rules - Transfer to a new layout

  Hi there,  it seems i can not apply a once set up validation rule or layout rule to a new/another layout. This means, whenever someone requests a new layout B that need the same preexisting validation rules and layout rules like in Layout A, I need to

• siq via js. null pointer execption

  `Uncaught TypeError: JSON.parse(...).error is undefined` Nothing has changed, just load the page which has worked for a long time and I get a undefined error due to the object not containing `error` property. If you provide a private contact I can forward

• Need help in ZML

  Hi, I've design new page in ZML. I'm having an issue with the buttons, is there a way to reduce the button width? I can't find an option, is there some code I can copy? I appreciate any help... here's a screen shot - to make it neater. Thank you in

• ZOHO - Account Expenses Report

  When we create the expenses report, the items selection of the “Duration” bar is missing, why? Please kindly help to fix it.

• Topic architecture

  The Zoho topics approach to campaigns does not appear to be well architected. While a topic is required for a campaign, and a user can choose which topics to subscribe or unsubscribe from, these preferences appear to only stick to the contact list within

• CRM merge template API-name

  I am trying to send mail merge, but i get INVALID_DATA: params = {"send_mail_merge":[{"mail_merge_template":{"name":"Angebot Kreuzfahrt"},"to_address":[{"type":"email","value":"receiver@gmail.com"}],"subject":"Your Subject","message":"Your message"}]};

• CRM downloading attachment with function doesnt work

  I tried to download a Books estimate in CRM with a function, but the script just returns text of the file name. I get the same result running the function on its own, but also when its integrated into a button: response = invokeurl [ url: "https://www.zohoapis.eu/crm/v5/Deals/604117000000123456/Attachments/60411700000123456"

• CRM attaching file to field with function doesnt work

  I am trying to upload a file to a field in CRM. "Angebot" is the API-name of the upload field in CRM. the response returns a success message, but no file is uploaded to the field. file_variable = invokeurl [ url :"https://sample-videos.com/img/Sample-png-image-100kb.png"

• How do I Show Retained Earnings at Year End, Net of Current Year Earnings

  I'm a little confused by how this is currently reflected in the end of period balance sheet - I currently see year earnings as a line item in the balance sheet for year end. Retained earnings (RE) = Period start RE + Net Income / Loss (post-tax) - Dividends

• Lead Id not being pulled from Facebook into CRM

  Though Zoho Social pulls the leads from Facebook, I think it is not possible to attribute the conversions back to the Facebook Ad as Zoho Social does not pull the lead_id from Facebook. https://developers.facebook.com/docs/marketing-api/conversions-

• Cannot Select Workdrive folder in email filter!

  I am trying to add a filter to put any attachments from a certain sender into my Workdrive folder. When ever it promts me to select folder it is acting like I am selecting a folder to attach to an email. After I pick the folder it creates a new email

• Zoho CRM will not accept data in radio buttons

  Radio buttons are used constantly in web interest forms. Checkboxes are NOT the same as they allow multiple choices, not a single one. Forms at have conditional logic all use radio buttons to send the person to the correct next set of questions to drill

• Document merge from Zoho Forms suddenly failing

  We have a document merge set up for one of our Zoho Forms forms. We noticed that todays submissions were not completing the document merge and were erroring out (error 111). Upon trying to force a manual merge on those form submissions, those too failed

• No job boards available

  Hi there, I'm not being able to see any job board on the job boards integration section. What am I doing wrong? I would also like to know if the boards are paid separately. Thanks in advance!

• Beware: Formula fields not triggered when dependant value updated via script

  I wanted to warn application developers of a fundamental issue with formula fields. Formula fields do not get updated when the value of fields they refer to are updated via script. Create a simple form with 3 fields: Drop Down list– ‘Drop Down 1’ - with a script on user input to increment a numeric field by 1 - input.Number_1 = (input.Number_1  +  1); Numeric field – ‘Number_1’ - with default value of 1 Formula field – ‘Formula_1’ - with expression “Number_1” setting it equal to the numeric field.

• Track Contact's Account Changes in CRM

  Is there a way we can track the history of a contacts links to various accounts? As financial advisers we deal with both business and individuals...some of those individuals work at the business's we also support...when they leave we need to unlink them

• API Export Dashboard as PDF with Filter Criteria from Multiple Tables

  When exporting a PDF of a Dashboard using the API, it accepts ZOHO_CRITERIA which comes from a single table, but won't export when the criteria contains more than one table. For example, imagine a simple dashboard with two charts, one showing sales by

• Zoho hosted Domain and Emails not working

  Dear Team, There is anissue with my Inboxes as none of them are working. Original-Recipient: rfc822; vignesh@redknox.ae Final-Recipient: rfc822; vignesh@redknox.ae Status: 421 Action: failed Last-Attempt-Date: 17 Nov 2023 13:54:25 GMT Diagnostic-Code:

• Only one uploaded file getting from zoho form into webhook url

  Hi, I have one Zoho form account with a basic Subscription plan, I have created one Zoho form using form builder with a webhook URL, but I got one issue of when I tried to get uploaded files from the Zoho form using $_FIELS but only one uploaded file

• Zoho Learn Upgrade

  Hi there, I have been trying to upgrade the Zoho Learn to your Professional package but can't seem to find where this is, even under your FAQ's it isn't where this is advised. How can I do this?

• Why aren't all my conversions showing up?

  I am using Page Sense to run an A/B test off ads on FB and the conversions showing up in Pagesense are way lower than what FB is showing? My trigger for conversion is the user going to the confirmation page but it might happen a few minutes/hours later - for e..g, if they pay via PayPal, they might not go to the confirmation page until they get an email later. Is it a session issue i.e. it's only recording conversions for a particular visitor for a certain time? I need to figure this out ASAP otherwise

• EMail not reaching the recepient

  Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Fri, 17 Nov 2023 19:14:41 +0400 Original-Recipient: rfc822; sales@redknox.ae Final-Recipient: rfc822; sales@redknox.ae Status: 421 Action: failed Last-Attempt-Date: 17 Nov 2023 16:00:38 GMT Diagnostic-Code:

• Error: Sorry!! Unable to display this page

  Is Zoho Analytics down?

• Hyper-V VMs slow after Unattended Remote Access Install

  I just did a test install of Zoho Assist on a Windows 10 VM and noticed immediately that the machine has slowed to almost unresponsive. Zoho Assist will not connect, but the machine does show up in Unattended Access. I installed it on a physical machine

• Zoho CRM connection: missing COQL scope

  The ZOHO CRM connection does not include the COQL scope, which prevents from running COQL requests in custom functions.  The Zoho CRM COQL API documentation states the required scopes for COQL requests: scope=ZohoCRM.coql.READ (and) scope=ZohoCRM.modules.all

• Calling Functions using REST APIs

  Hi, I'm trying to create a new standalone function to integrate my external system and Zoho CRM. I want to use the function as an incoming webhook, I need to create new Lead into Zoho CRM and this approach may be works, but I'm facing an issue when running the function script. I'm following the same steps described in this article: https://www.zoho.com/crm/developer/docs/functions/set-up-functions.html#Function_REST-API The point is: When I run the script, I get the following error: Failed to save

• Sync Crm with Zoho marketing automation.

  I have Zoho one. When I am in marketing automation, I go in leads, sync and crm is not linked, I do add new account and it says organization is already integrated and on the same it says account not associated. What is wrong with zoho? It is sunday evening

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