• File upload (Zoho Forms) not working

  Hi, The past days the file upload functionality in my Form hasn't been working. The image files are added/uploaded fine but when the user tries to submit the form an error is reported by Zoho Forms. This hasn't happened before, it has worked just fine for 18 months, and I haven't changed a thing lately in the Form - please advise.

• API Throttling or Slowdown with Facebook

  Not sure if the bottleneck is with Zoho or Facebook but frequently getting this error with an earlier post stuck with Facebook: Please wait until the ongoing post is finished publishing before creating a new post.

• Linux app. Link to another note is not working, when notes are filtered.

  Step: 1) Filter notes by a tag (or by the Favorite, or by a Notebook). 2) Open a note. 3) Click to a link to another note -> click to "Open linked note" Result: A note hasn't opened. If notes are not filtered (the page All notes), link is working. Look

• Delay in chats

  Good morning. We are experiencing a large delay in posts sending in Cliq this morning. Then after it does send, the post is posted twice. Any advice?

• Assistance Required for Zoho SalesIQ Chat Widget Implementation

  I am currently facing challenges with setting up the Zoho Sales IQ live chat widget within my React application. My requirements encompass the following functionalities: 1. Visitor Routing based on Chat Category: Upon initiating a conversation through

• Images are not loading on post sections and shows a blank placeholder

  On zoho social I'm seeing blank placeholders on the post section even if the post has a image attached from it. This happens regardless if I posted manually on facebook or from zoho social. Issue is happening on Facebook, Twitter, but works on google

• Zoho Recruit throwing a 'Internal server error' while hiring managers are trying to approve or reject a submission

  Hi, Our hiring managers are facing an issue while they are trying to reject or approve a candidate submission. It throws an internal server error. Support is helpless so far. They simply give a standard response saying that their dev team is working on

• I can't paste in mail

  I have a problem with Zoho email. When I need to paste something from the clipboard, I can't do it. I can paste everywhere except the body of the email. I thought it was just me because of some configuration I had touched, but I have other coworkers who

• 365 Calendar doesn't sync properly with Zoho CRM calendar

  Hi, Following the recent update, we assumed that all entries in our 365 calendars would be synced with Zoho, but they're not. We still can't see repeat entries. I thought it might be due to how long ago they were first added, so I added a new one and

• I can't get my account off a retired portal

  HI, I was part of a portal from a different corporation in Zoho one and since I am not an admin there, I can't get my email dissociated with it. They are no longer in service and I am not able to contact anyone to take it off. My email, is on both portals

• Zoho Cliq Channel Add User Problem

  Hi, When i am trying to add existing user to the existing our zoho channel it gots me an error. You can see https://cln.sh/DRX0yLqQ from this link. "channels_recommendation_fetch_failed" Channel ID : O3364458000000006009

• javax.mail.MessagingException: 5.4.6 Unusual sending activity detected. Learn more. To unblock Click here.

  Ayuda, no puedo mandar correos desde hace 3 días y me aparece ese mensaje, me urge que se desbloquee el envío de correos en crm y zoho mail, me pueden ayudar por favor! Gracias!

• Refund

  Hello, I have been charged by an auto-renew fee of $12. Following are the details: Payment ID: RPCW2002019227232 Company: Lenmark Anthony Baltazar Payment Date: 2023-11-14 I have already cancelled my account as I no longer need the Mail service. Can you

• Cannot access Zoho CRM encountered error

  We've encountered an error. Please try again soon or report your issue in the feedback form. I, nor can any users login to Zoho CRM as it crashes with above error immediately. it occured after linking a custom app as a related list to the accounts module.

• Workdrive API invokeUrl - Move Multiple Files permission problem

  Hello, I am having an issue when attempting to move multiple workdrive files from a CRM function. Referencing this documentation here: Zoho WorkDrive API Documentation My response: Function executed successfully {"errors":[{"id":"R510","title":"User does

• CRM Down?

  Not able to login to CRM. Any idea if this is scheduled maintenance? And if it will be back up?

• CRM is shut down

  Hi, Seems CRM is shut down Update: We have reverted the update and it should be working now. Locking this post as the issue is now fixed.

• ZOHO has completely crashed

  We are unable to access any ZOHO products - please help urgently. Update: We have reverted the update and it should be working now. We are monitoring the services closely.

• Profile Picture is not Appearing in the Receivers Inbox

  When I send A Mail, My Profile Picture not appearing in the Receivers Inbox (like it used to appear when I send from Gmail or other emails) I have added my profile picture in my zoho account. But still, the same issue. Is there any way I can fix thi

• What is the reputation of Zoho Email System when sending emails

  I want to know what is the reputation of Zoho Marketing Automation when sending emails. I have read that only 10% to 15% of the emails sent out get delivered. I understand that if Email Relay is not utilized then Zoho's reputation is pretty bad. I validate

• Cannot change data type from multi line text to plain text

  Hey team, I have a column of data that has values which are no longer than 12 characters in length. There are no blanks. But I cannot change the data type of this from multi line text to plain text. Any ideas how I can force this? Thanks Carl

• Configuration réception mail avec Gmail

  Bonjour, je vous contact car je rencontre un problème avec la synchronisation de ma boite mail sur le service Gmail. Après la création de adresse mail chez vous, j'ai lier celle ci à mon compte Gmail. Tous ce passé pour le mieux jusqu'à ce que vous me

• Writer: Work Unsaved But Word Count Includes Unsaved Work?

  The gist of the problem: I had unsaved work that is apparently now lost. However, the word count reflects the work that I had done that apparently didn't save, as I can't find what I wrote in the document. The rest of the story: I don't know what's relevant

• Zoho People - 1000s of clients have disappeared when entering time for non-admin users

  Zoho People - 1000s of clients have disappeared when entering time for non-admin users

• Unhelpful Error message that could worry portal using clients

  In my subform that is in list view I want to show and hide a simple field based on a boolean and it does work nicely and simply. if (row.boolean == "Yes") { show row.thing; } else { hide row.thing; } However if the user has toggled the radio choice and

• GST 2b - 3B mis match

  Dear All, One of my vendor didn't file his GST return on time, hence my 2b, bill is showing pending in GST portal for taking input tax credit against the bill. In Zoho books 2b I have not taken the input of this bill while doing reconcile of 2B, but it

• Decimal Places

  I would like to request that when a quote, sales order or invoice is entered that if the list price is set to 4,5 or 6 decimal places to the right that when the quote, sales order or invoice reflects this in the list amount. The calculation for total is correct, but the system rounds-up the value in list price and it is confusing to our clients.  If they perform a quick calculation on the qty X list price ( once rounded up), it does not match the total for that line item.  I guess a better question

• Allow agents access to manage KB

  The knowledgebase is a great tool that we'd like to use more often. I have discovered no method of allowing an Agent to add categories via the Manage KB option. Is there a permission setting I can set to allow Agents to access the Manage KB option?

• Using date fields data from subforms

  Hello, I'm working on setting reminders or sending emails based on date fields within a subform in a Zoho CRM module. Unfortunately, standard workflow rules don't support this feature. I've written a Deluge script for this purpose, but I'm encountering

• User Profile Cannot Delete Contact

  I want my "Contract Review" profile to be able to delete contacts as necessary from the contacts module. Currently I have the Contacts Module set to Private I have my Contract Review profile set to View, Read, Edit, Delete for the Contacts Permissions

• Zoho CRM: Issue with Audit Log Export file **UPDATE: Issue Fixed**

  Hello Enterprise Community! We are reaching out to address a recent issue identified with the Zoho CRM Audit Log Export functionality. It has come to our attention that the exported Audit Log file from Zoho CRM is currently missing timestamps within the

• Zoho oAuth complains about response_type parameter

  Hello, For the last two weeks we have been trying to reach your team regarding the following issue. As seen in the screenshot below, we are rejected by the Zoho oAuth with the following error: "Response type Allowed values are code and token". But as

• Zoho Recruit Create Offer is not working.

  Trying to create and send an offer to a candidate, but when I click the "Save & Send" button, the button becomes greyed and disabled, making it impossible to continue with the process. I have admin privileges, so that doesn't seem to be the issue. Button

• Add multiple Pages to a Zoho Books Estimate

  I need to add multiple pages to my estimates in Zoho Books. The additional pages is mostly text with variable numbers/names. I gather the data in CRM from which I create estimates via the Books API. How can I add these additional pages onto the estimate,

• How to disable user typing option during the conversion through bot

  Hi, i want to disable typing option during the zobot conversation. it should enable only when we want to take input from the user.  rest the of the time they have  to choose the ans provided by us.  

• BRANCH RESTRICTION: STOCK ISSUE

  I was a zoho books user before 2 year and i really loved the software but it was not compatible for my business.now zoho introduced Branch restrictions due to which i switched back to zoho.Everything is good fine except one big problem.I have for eg :

• I cannot log out from the app because one note does not synchronize

  I'm getting this message, and there is just one note with the sync icon on it as if it doesn't synchronize. But when I log from a different device it's there though. How can I fix it? I've edited it to see if that would change anything, but it doesn't.

• PhoneBridge Bug

  There doesn't seem to be a PhoneBridge forum, so I'm leaving this here, hoping this can get to the right folks within Zoho. We use a VoIP provider that integrates with Zoho via PhoneBridge. Love it. It's so great when customers call to have everything

• BUG?? Search in Page can pass only the Search

  Hi, Since the page variables and scripts update, when searching with the Search component in the page, we can pass only the search string to the "Target Page" (Attached Screenshot) For me, it makes the Search component useless. Is it BUG or another step

• Flow triggers but doesn't continue.

  I'm new to working with Flow but managed to get a flow working yesterday in short order. Which then proceeded o break shortly after for no apparent reason. The flow is triggered by a form submission, and when running in debug mode I can see the flow is indeed triggered. However, when I click the "Test" button to see if the flow works as intended, nothing happens. It acts as if there is no link between the initial trigger and the next node. I created the flow yesterday and it worked for a couple tests

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