• Hi I am unable to send emial

  chris@jasperit.net I am not able to send any email to anyone.

• email address with inbox and sent folders, shared across multiple users

  Hello, I have been using Zoho before, however I am practically new here. Moving from Gandi at the moment and thought that Zoho might answer our requirements, however hit a snag I am hoping someone will be able to help with. We have some emails like "support@"

• Mail Merge Issue

  Hi There! While sending Bulk emails from mail merge it showing me the Error "Some of the emails in the 'To' headers are invalid or empty". How to solve this?

• Email incoming & outgoing issue

  hi my email incoming & outgoing issue

• Where to add My GST/Tax information

  Hi I was trying to purchase a workspace package for 10 users where you are billing us wit some taxes but there is no place we can add our taxt info like GST Number , how will this tax credited to my account ? Please advice where can i update my tax information.

• Delete my help account

  I need assistances to delete my account in help.zoho.com. Thank you.

• Problem with saving documents in Zoho Workdrive

  Hi there, I have a problem with saving my documents in Zoho Workdrive. When I want to save my document via Zoho Workdrive, I get a pop-up question asking if I want to delete the file. Is there a specific reason why this keeps happening? Kind regards.

• Horizontal Preview missing scrollbar

  The horizontal preview does not have a scrollbar on both the installed mail app on Windows 11 AND https://workplace.zoho.com/#mail_app/mail/folder/inbox I am guessing that this is caused by the 404 for https://mail.zoho.com/zm/theme.css

• Reconciling Leave Entitlements in Zoho

  Hello there, I hope this finds you well. I am currently trying to reconcile Leave Entitlements for all our employees for all the leave days they have taken off this year in Zoho before moving the hours to Xero and I was wondering how I can that withput

• Attendance API

  I want to update, delete and retrieve attendance of employees using Attendance API of Zoho People. But this is missing in the documentation of attendance API.

• Same Error: 554 5.1.8 Email Outgoing Blocked.

  We need help. No update from Zoho yet about our email. Someone from your team said that they would keep us posted. We are pretty much careful about the limitations of our emails and that made us wonder why we got blocked. Not only one email but all the

• Zoho CRM - Scheduled Mass Email Not Visible in Contact Record

  Hi! I have a few mass emails scheduled today. The Contacts are showing up in the Contacts Module > Actions > Mass Email > Scheduled. When I go into the individual Contact records though, the scheduled email isn't visible in their records. Please see screenshots.

• map a key

  email = zoho.encryption.urlEncode("email "); workspaceName = zoho.encryption.urlEncode("Book"); viewName = zoho.encryption.urlEncode("Stock_Sum"); paramsMap = Map(); paramsMap.put("ZOHO_ACTION","EXPORT"); paramsMap.put("ZOHO_OUTPUT_FORMAT","JSON"); paramsMap.put("ZOHO_ERROR_FORMAT","JSON");

• Performance issues. Freezing on screens

  It's not my network. Logged into three different wifi's same issue. Seem to be frozen. Reload age and starts to work then freezes again

• Some Items not showing up in Composite Item selection Process

  Hi, I've created about 35 items and now I'm creating about 10 composite items from this, but some (about 7) of my items aren't showing up when I try to add them to my composite item... Any thoughts about why some things might not show up while most do?

• Scrolling problems in Zoho Mail

  Hi, You guys at Zoho are great!!! However there are a couple issues in email that I wonder if there is a solution for. 1)  I'm using Windows 7 (64 bit) and Firefox 13.0.1. My mouse wheel setting is to scroll one screen at a time.  There are 100 emails shown in my inbox and when I use the mouse wheel in the list of emails, the screen jumps all the way way down to the very bottom of the list of emails, not just down one screen.  Same problem trying to scroll up--the window jumps all the way to the

• Zoho Finance Bug: Invoices Filter for "Unpaid" does not work when using Zoho Finance > Invoices Module

  Another bug found. To replicate scenario - Open CRM "Zoho Finance" Module & go to Invoices - Select the "All Invoices" filter list - Filter by "Status" IS "unpaid" Expected Outcome You will be presented with a list of Invoices which are "UNPAID" Actual

• Why can't I find Deals Tag in Campaign List

  Hi, I set up my Zoho CRM to Campaign connection. I've mapped the field "Deal tag", but it doesn't appear on my contact list in Campaign so I can't use the Deal Tag as a trigger. Can you help me ? Thanks

• Amazon FBA integration with Batch Tracking enabled in Zoho

  We currently use batch tracking and batch entry preference is set to 'Packages, purchase receives & return receives'. With the Amazon FBA integration, sales orders come in as ‘force-fulfilled’, meaning that we cannot create a package for this order and

• Final E-mail not always adds attachment

  Following a 2 step approval, attachments added to the form be an approver after the first approval stage do not always attached to the final approval e-mail. (copy of submission and attachment) Is there a reason for this or should more time be given for

• When printing pdfs they are split into 4 pages

  When trying to print a pdf using > view > print icon the file gets enlarged and is split into 4 pages per sheet. It doesn't matter which printer I choose including printing the document as a pdf. The print preview shows the document split into 4 quarters.

• Can't connect campaign to crm ...

  Hi, I need to connect Zoho CRM to Zoho Campaign. But I cannot sync the apps because, in Zoho Campaign, Contact, Sync, when I click on "Sync CRM", an error message pops up "Organisation déjà intégrée". But it is not as you can see on the screenshots. It

• when use zoho.crm.createRecord return invalid data (inactive product)

  Hello I create a custom module "CreditNote" and a custom button to convert a sales_order to a credit note , it works very well, but the sales order have inactive product I can't "convert" anymore because some of the products are inactive use case : 1.

• SMTP ssl://smtp.zoho.com:465, timeout=300

  I am trying to connect response forms from my Wordpress website, using the Contact Forms 7 plugin, however the SMTP is not working. I have tried using wp-mail-smtp plugin, an assistance plugin for STMP, but it showed a result: The SMTP debugging output

• Issues with bank feeds

  Bank feeds are not fetched properly. Our SBI account feed is fetched only for one day for each login. Really frustrating. Had raised this issue with Zoho support too but no solution. Yodlee is terrible.

• Appointment-Type in which two consultants are required to attend

  Hello from Munich! I would like to create an appointment in which two consultants are required to attend. So Zoho Bookings should only offer appointments that are free with both consultants. At Hubspot, this was no problem. How do I do this with Zoho

• Unable to Access Zoho email via Microsoft Edge

  I am unable to get into my Zoho email via Microsoft Edge today. I seem to be able to get in via Firefox however, but I think I was told by Zoho over a year ago that Zoho isn't compatible with Firefox. Has this changed? I've also just sent two test emails

• Zoho mail- Blank white page

  Zoho mail seems to be down for over an hour, although I can log in but I can't see my mails..just a blank white page appear

• سلام

  سیستم من متاسفانه به دلیل نفوذ و هک دچار مشکلاتی شده لطفا کارشناسان محترم اپ های سیستم را در صورت امکان بررسی و چک نمایید تا در صورت امکان . برای پاکسازی و نصب مجوزهای لازم اقدام فرمایند

• Useless scroll bars with no space to scroll need to disappear

  Check out the scroll bars on the right and bottom of the image. The one on the right moves the view about 1 line and there is no reason for it being there since there's another one in the pivot table that actually works. The one on the bottom hardly moves

• ZOHO API Analytics: Add new record if it not exist, else update row existing

  Is possible to add a new record if it does not exist in my table, otherwise update existing record. I'm using ZOHO API Analytics V1. Thanks.

• Alerts not working

  Hello there, I am trying to set up some email alerts and they do not seem to work. At the moment I have 4 custom alerts that will notify DS when mentioned in a ticket comment, when a comment is added, when a ticket is assigned and when a customer replies.

• Time zone issues

  I have created some group bookings. Everything looks right in my calendar with the times showing our local time. All our clients are local. However the time shown on the booking page is our time here if the event was scheduled at the time in question in India.

• Zoho Social allows only 4 images per post even for Facebook though API allows more than 10

  I have selected only Facebook stream to be used for publishing. Now I am trying to choose more than 10 photos. It (randomly) chose up to 4 photos and then gives an error message that up to 4 photos have been chosen. The API allows more than 10 as confirmed

• Please suggest how can I get my portalID to fetch All Projects

  I am having a postman Collection https://www.postman.com/collections/35b9ef7b1e22aa00676d I need some clarity that how can i hit the GetAll Projects API and get the going. I have generated accesstoken and other things. I tried https://projectsapi.zoho.com/portals/?auth_token

• Bookings link go to Spam

  Whenever I send my company's bookings link to anyone especially gmail clients, the email goes to their spam box

• 400 Bad Request Error Received with DELETE Method in Webhook

  Greetings, I'm encountering an issue with Zoho Inventory Automation Webhooks. When I use an outgoing webhook with the DELETE method, I receive a 400 Bad Request error. The response in the zoho logs shows that all the JSON data is included in the URL.

• You do not have sufficient stock to create out-transactions

  Greetings, I did a stock update of all my items, however some of them threw me the error of "You do not have enough stock to create external transactions", and I do not understand exactly, none is a composite item. Someone who can help me correct it

• Booking Integration doesn't work

  Hi, I added the Bockig integration and activated it following the guide. However, the option to propose a visitor in the chat to book an appointment is not available in my backend

• CRM EMail not updating

  This was working a few days ago after I configured it, was getting my GMAIL email in the CRM and the little mail icon would update, but now it is not working anymore...Please let me know how to fix this...I did not change any settings, and am hesitant

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