• Need a report to show ATTACHEMENTS UPLOAD status for all AR/AP/Others Transactions

  Hello Zoho Need a report to show ATTACHEMENTS UPLOAD status for all AR/AP/Others Transactions Please do the needful here Thanks

• Need an option to select a "CUSTOMER PERIOD" in MANUAL JOURNAL under Accountant

  Hello Zoho Need an option to select a "CUSTOMER PERIOD" in MANUAL JOURNAL under Accountant Please do the needful Thanks

• Need a feature where we can send automated reminders to all AP Vendors for submission of monthly invoices

  Hello Zoho Need a feature where we can send automated reminders to all AP Vendors for submission of monthly invoices. Please do the needful Thanks

• Need a feature with which we can post collection entry to one or more customers from the BANKING FEED

  Hello Zoho We need a feature by which we can allocate a collection to more then one AR Accounts of the same customers for different locations / product type / etc. Please do the needful Thanks

• How do you calculate the next WORKDAY when the date falls on the weekend in a function field in CRM?

  I am in Real Estate, and our contracts count all days in a calendar unless the date falls on a weekend day. If the due date falls on a weekend day, it rolls to the next business day date. For example: The inspection period is 5 days from the effective

• pls kindly help our mail's problem of 554.5.1.8 email outgoing blocked

  pls kindly help the problem of our mail. it show 554.5.1.8 our mail is jacqueline@reverse-vendingmachine.com thanks a lot. Jackie

• MS teams link invites not showing in Zoho Mail APP

  Hi We are having a problem where MS teams meeting links from customers are not appearing in Zoho Mail. We get the invite ok, but if I look at my Zoho Mail Desktop App it does not show the link, but strangely if I use the Zoho mail in Chrome the link is

• listsubscribe API Issue

  I'm having trouble successfully POSTing to the listsubscribe endpoint. The error I get back is: {"code":"2001","message":"Please enter correct XML(or)JSON format","version":"1","uri":"/api/xml/listsubscribe","status":"error"} Here are some of the different string I have tried posting for the contactinfo field: {"firstname":"William","lastname":"Last","contact_email":"myemail@gmail.com"} {"First Name":"William","Last Name":"Last","Contact Email":"myemail@gmail.com"} The main potential issues I see

• The latest Zoho Work Drive is too old for macOS Sonoma

  Hello Zoho, After getting the latest macOS Sonoma, the Zoho Work Drive is not working seems like. The below is the error " Unsupported macOS Version - The installed version of Zoho Work Drive is too old for the operating system. Please upgrade your Zoho

• Zohobooks Integration with Saasant

  Hello Zoho, We were using Saasant integration with Quickbooks Online. Since QBO is no longer available in India, can we explore Saasant integration with ZohoBooks ? Can you guys share an update here please Thanks

• Unable to Post Journal Entry with AR/AP with Bank/Cash

  Hello Zoho We are unable to post JV with AR/AP with any Cash/Bank Accounts Please help us fix these basis requirements. Ticket No 87360014 and 84989987 Thanks

• Please fix the error " Sorry, Journal with AR/AP account cannot be edited."

  Hello Zoho Please fix the error " Sorry, Journal with AR/AP account cannot be edited." Ticket No 88538916 Thanks

• Unable to Setoff JVs in AR/AP

  Hello Zoho, We are Unable to Setoff JVs in AR/AP Accounts which is causing multiple issues Please fix all the issues here Thanks

• Accounts Payable Balances Differs in Balance Sheet, Vendor Balance Report, Vendor Balance Summary, AP Ageing Summary, and AP Ageing Details

  Hello Zoho Accounts Payable Balances Differs in Balance Sheet, Vendor Balance Report, Vendor Balance Summary, AP Ageing Summary, and AP Ageing Details. Please clarify and fix the issues here Thanks

• Unable to Setoff JVs in AR/AP

  Hello Zoho, We are Unable to Setoff JVs in AR/AP Accounts which is causing multiple issues in difference balances being showing up in Balance Sheet, and various reports for AP/AR Accounts Please fix all the issues here Thanks

• Zoho CRM - API value of list fields are not pushed anymore in webhooks

  Hello, Very recently, we noticed that the value of a list field, in a webhook, is not anymore the "API" value (that is configured in the module), but the displayed value. Here is the config in the module. We expect to get the value of the right list in

• Need a feature to LOCK Custom period with a PASSWORD

  Hello Zoho Need a feature to LOCK Custom period / All Period / Certain Accounts with a PASSWORD Please do the needful here. Thanks

• Need consolidated reports in all GSTN in Zohobooks

  Hello Zoho Need all sort of reports in a consolidated way for all GSTN in Zohobooks Please do the needful here. Thanks

• Need Bulk Excel Upload option to update "SOURCE OF SUPPLY, "DESTINATION OF SUPPLY", "GST TREATMENT", "ITEM DETAILS", "ACCOUNT", "QTY", "RATE" and "TAX" in all AP transactions.

  Hello Zoho Need Bulk Excel Upload option to update "SOURCE OF SUPPLY, "DESTINATION OF SUPPLY", "GST TREATMENT", "ITEM DETAILS", "ACCOUNT", "QTY", "RATE" and "TAX" in all AP transactions. Please do the needful Thanks

• SSL Certificate not being applied to my site

  Hi, had my site for few months now. And it seems like the SSL has expired? Now i'm trying to get it back and the process is not working or something.  I click get SSL Certificate, it says wait 6 hours 30 mins. So i wait. It says failed try again later. So i wait then try again. Same results. If anyone could help me out that would be great! 

• Need Bulk Excel Upload option to update "ORDER NUMBER" in all AP transactions

  Hello Zoho Need Bulk Excel Upload option to update "ORDER NUMBER" in all AP transactions Please do the needful Thanks

• Need a feature to upload / attached agreements for AR/AP in profiles

  Hello Zoho, Need a feature to upload / attached agreements for AR/AP in profiles. Please do the needful Thanks

• Need auto round off option in AP Invoices/CN/DNs

  Hello Zoho, Need auto round off option in AP Invoices/CN/DNs Please do the needful Thanks

• Unable to Link Yes Bank Corporate Account with Zohobooks

  Hello Zoho We are unable to link our Yes Bank Corporate Bank Account with Zohobooks with error "We're unable to link your account at this time. Please try again later and contact Zoho Support team if the issues persists." Organisation Id is 60017773335

• Need Bulk Upload option to update BRANCH in AR/AP Transactions

  Hello Zoho Need Bulk Upload option to update BRANCH in all AR/AP Transactions Please do the needful Thanks

• Need Bulk Upload option to change Custome fields in AP/AR Invoices/CN/DNs

  Hello Zoho Need Bulk Upload option to change Custome fields in AP/AR Invoices/CN/DNs Please do the needful Thanks

• Issues with Payments/Collections posted without Tagging Invoices

  Hello Zoho, The Vendor Payments/Customer Collections posted without Tagging Invoices impacting PREPAID EXPENSES AND UNEARNED REVENUE These should have been impacting respective AR/AP account as ON ACCOUNT PAYMENT/COLLECTION ONLY Ticket No 87360014 Please

• Mac OS Sonoma - Adding Web Apps in your Dock

  I'm testing Mac OS Sonoma before deployment across our organisation and found one of the most useful new features may have a significant bug - Web Apps on Dock The new OS allows you to convert a webpage e.g. YouTube to an app like render once added to

• API : in Vendorcredits, vendorid is always empty

  Hello, We have a problem with the API of Zoho Books. In the ressource "vendorcredits" the field vendorid is always empty (even if the field vendorname isn't). Here an example of call : https://books.zoho.eu/api/v3/vendorcredits?organization_id=xxxxxxx

• Unable to disable books integrations

  I was testing some integrations like zappier, turned out they won 't do what I need. Now I find there is no way to remove their access to my accounting data. Actually I have no way to even confirm authorizations to my data at all. Until this is resolved

• Zoho Email Problem- Error Code 421

  I suddenly can't send or receive any emails through zoho mail. People who have sent emails to my zoho email address are constantly telling me that the emails always bounce back within 2 mins. I can't send any emails either, whenever I try sending the

• Why do most of my emails go unreceived or into spam?

  We have had our email and domain hosted with Zoho since purchase and for the most part love it. However, there are several parties we try to email where we don't even make it into the spam folder and we're being blocked completely. I don't understand

• I have a problem when programming an email via the API.

  I have a problem when programming an email via the API. The problem occurs when I set scheduleType to 6 and enter a custom date. I am correctly following the documentation. I tested the API by sending email and even choosing other scheduleType options

• Why is there no universal product search when creating a order or invoice?

  Hi, Zoho Books and Inventory is so detailed about most things but one feature is completely missing. There is no universal product search while creating orders or invoices. For example: If I want to add product: 248 Green Heritage Pro Bathroom Tissue.

• Unable to edit Excel / files saved in TrueSync - It Leads to a not responding state.

  Hello Zoho Team, We have on issues where we are unable to save the Excel / other files saved on Zoho Drive and it gets DELETE prompt and freezes the system. Please do help us with a permanent fix here. It only works if the entire Zoho Truesync drive is

• The Zoho Work drive Sync app shows files / storage occupied is differs with the actual files / storages occupied in the windows.

  Hello Zoho Please let us know why the storage size occupied by The Zoho Work drive Sync app shows files / storage occupied differs with the actual files / storages occupied in the windows. Ticket NO 87786266 Thanks

• I can send email but i can not receiving any mails.

  Dear Sir/Mam, I can send email but i can not receiving any mails.

• "The page you are trying to reach doesn't exist " is displayed.

  Hi I use zoho creator long years. From yesterday, our members see error pages when accessing URL below. (**** is a record id) https://creatorapp.zoho.com/mishimarosan/plan/view-perma/Plan_List_Page/argPlanRowID=**** How can I do to resolve this issu

• outgoing blocked

  Hello, I'm unable to send emails for some reason, can you please help? That's blocking my company's workflow and I've tried to unblock it but it doesn't work. Thank you! Our website is : www.shaananportfolio.com but it not active. My email address is

• My account is not active!

  My account is not active Why????? I request Zoho Support to fix the problem as soon as possible or contact me as I can't even answer emails on my work. You have blocked my communication with other organizations

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