• Why is my zoho mail blocked

  Hi, My zoho account is blocked sales@alhasanat.ae can you please let me know how to unblock it Before this a mail came to verify spf records i verified it then it came mail box is full i deleted all the emails Now I cannot unblock the account Its very

• ZOHO CRM Client Scripts: Module Vanished

  I was working on some client scripts and realized that some of the previously created client scripts are no longer there. When I checked all the client scripts for the module (Meetings) were gone and when I tried to create a new CS for the Meeting module

• Inconsistent documents between modules - Package slip & Shipment order

  We have recently moved over to Zoho One from TradeGecko and we have noticed a few strange inconsistencies between the document templates of various modules such as the Package slips and the Shipment Order.  Package slip consists of the following information

• API ZohoBooks expenses upload receipt PDF

  Hi, I have by now tried a whole bunch of different ways to upload a pdf file as a receipt for an expense but until now I am failing miserably. My code in Python is currently: ------     headers = {       "Authorization" : "Zoho-oauthtoken {token}"    

• Project Tasks not updating actuals when task is non billable

  Has anyone noticed that if they have a task that is Non Billable and has some work hours associated with it that in the top right hand corner of the task details you get to see Planned, Actual, Difference and Forecast. If you log time against the task as non billable, then the Actual number NEVER updates. It stays at zero until billable time is booked. This is crazy. The task is a non-billable task and I want to see how we are tracking against this task regardless of billable or non-billable.

• Import text with line break into custom field multiline (textarea)

  Hello We success to sync our custom fields from our app to Zoho CRM, but how can import the line break ? We try with : <br> \n \r\n but with no success. If we make break line into that field in Zoho CRM it works, and it keep them after saved, Thanks for

• Zoho Analytics connect with Salesforce

  I get an error when connecting to salesforce

• How can I turn off all spam filtering

  Hi, I recently went looking for a missing email I was expecting and was quite frustrated to discover a number of important emails in my spam folder. In fact 23 emails in spam - not a single one of which is actually spam. I checked both personal and organizational

• DOMAIN_NOT_RESOLVED

  I'm having a problem sending emails to @gtsexpress.com, please help. Below is the error message received: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original

• Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

  I have not sent any mails yet. For some reason I am unable to send any mails. I have also received very few mails. Please fix this. If I am not able to send any mails then there was no point in me creating an account here.

• Change Reconciliation Period

  I'm doing catchup from the beginning of the year entering transactions month by month and then reconciling. I did January and reconciled. I went to do February and realized I did not change the default reconciliation period for January. As I did that

• Zoho CDM Sync w/ Campaigns

  I can't get Campaigns to sync with Zoho CRM. Under Contacts > Sync, Zoho CRM has a grey dot in its box that says "Accounts not associated", however if I click to "Associate New Account" I get an error that states "Organization is already integrated".

• Expand Description Field

  Can you allow the Description Field in Create Company to expand so more text can be added?

• NOT SYNCING ORGANIZATIONS-ZOHO BOOKS AND ZOHO INVENTORY

  I purchased the zoho books before and again i purchased zoho inventory after 2 day while syncing the orzaniazation i deleted the trial account of inventory and started the new organization on same user. The problem is that the new inventory organization

• Call Stripe API from Function on Flow

  I have this code one flow to call API from Stripe: string CreateStripePayementLink() { datas = "{'line_items':{0:{price:'plan_OLTYHRPZl4t6EO',quantity:1}}}"; response = invokeurl [ url :"https://api.stripe.com/v1/payment_links" type :POST parameters:datas.toMap()

• Embedded Zoho forms showing only as Referral medium for Events/Conversions in GA 4

  Hi, I have embedded Zoho forms on the website and followed this instruction https://help.zoho.com/portal/en/kb/forms/user-guide/tracking-in-zoho-forms/google-tag-manager/articles/google-tag-manager-configuration-with-google-analytics-4-property#Installing_Google_Tag_Manager_in_your_form

• 554 5.1.8 Sender Address Blocked

  I cant send emails from my zoho mail. it says its blocked and giving the error message: 554 5.1.8 Sender Address Blocked

• UID FETCH failed on IMAP access

  Since today, I can't fetch any emails over IMAP. It seems like only the email fetching is affected (empty directories show up in the client). Client complains about the "UID FETCH failed" server response. Other features still work, as in: - The directory

• SHIFT MANAGEMENT

  As per this link, shift management allows for shift rotation but the current configuration for shifts DO NOT reflect on a calendar on the desktop when that SHIFT day is considered an OFF day. According to SHIFT setup, we can only create a weekend setting

• Formatting date for Books Recurring Invoice

  Hello, I am writing a function to create a Recurring Invoice from CRM, but am getting an error when trying to set up the Start Date. In the function, I'm getting a particular date field from the opp > find the next month > get the first day of that month;

• Email Replies Are Not Detected In Workflow Automation Even With Reply Tracking On

  Hey I have a workflow automation setup. I put my own personal email through the workflow to see how it would show my replies. I replied to the email yesterday and haven't seen anything come through. The email arrived in the other Gmail inbox. But Zoho

• Número de semana no coincide

  El día de hoy se observa el número de semana a un lado de la fecha de la hoja de horas. Sin embargo este número de semana no coincide con el número de semana del Calendario.

• BUG: Code Editor Not Working in Chrome Browser

  Just wondering if anyone else is experiencing this issue. Since earlier this week, when I click to edit a deluge script in chrome, the editor doesn't appear. Specifically, the issue is that the "wf-slider" <div> is being given a style of "display: none;"

• Sheet not loading preset validations

  My team and I share a zoho sheet and this week all of us are running into delayed issues regarding the preset data validation options. The sheet is not picking up what we are entering and this has been an ongoing issue all day today. I sent in a help

• Zoho CRM is so slow here in China

  Sometimes I enter a record or try to load a module list. Need around 10 seconds. No issue when I enter another website. Not an internet issue as we are at 1000MB speed.

• Fixing the Bug and getting the datas back

  By choosing a specific row,i clicked on "Delete column" instead of "Delete Row" which ultimately led to the deletion of everything. When i clicked on the left arrow button to get to the previous step,the data that was lost never returned and left as an

• Notice: Undefined offset: 1 - ERROR while searching for records

  Hi I'm currently integrating our plattform (php ecommerce) with zoho crm for a client. I've successfully installed the php sdk and got it working by obtaining access and refresh tokens. Now i'm trying a simple request and it's returning me this error:

• BOOKS CANNOT ACCES DUE TO CUSTOM DOMAIN ACTIVATED

  I cannot access my zoho books due to custom domain enabled anyone have solution for this ? i had sent multiple mails to support team to solve this ..

• Zoho CRM is so slow here in Indonesia

  Hi, Currently I am in Enterprise trial version. I really love continue to use Zoho CRM since it almost perfectly fit to our business need. but unfortunately the Zoho CRM web is often so slow. I am in Jakarta, Indonesia. the web is so slow in here, it

• Notes transcribed on the Mobile App do not not appear on the Desktop version.

  I have recorded Notes on my mobile phone and the transcriptions appear on the phone. When I look at the same Note in the Transcription area on the Desktop version there is nothing there. Is this a Bug?

• Can't delete shared mailbox emails from mobile app

  I have the mobile app on iOS and cannot seem to find a way to delete an email from a shared mailbox. Is there something I'm missing here? Michael

• Zoho campaign lists not Showing on Landing page integration

  Hi! I run an account with a lot of segmented lists. We are experiencing an issue when trying to integrate with Zoho Campaigns, where only a few lists are displayed and we cant choose the one we need. Please watch this recording to verify the issue: https://www.loom.com/share/42cf07e7743541f2acc1869c96b02acb

• Cant delete domain from landingpage domain lists

  Hi!  Cannot remove a domain from landingpage domain lists. After clicking on the button, an error appears without text and nothing happens. This prevents me from using this domain (with WWW) on Zoho sites

• Unable to delete images in File Manager

  I am currently unable to delete unused images from a landing page in the File Manager. When I attempt to delete an image, I get an error message: "An error occurred while deleting resources." the I've tried logging out, logging back in, and refreshing

• Where did the module suggestion go?

  By The Grace of G-D. Hi, How are you? It used to be that, in Deluge editor, when you write "zoho.crm.getRecords(" - It will prompt you with a list of availible module names. It stopped working about a week ago (That is when we noticed it). Why?!?!

• Zoho landing page builder loads so slow

  It is often for my account and other users to experience slow loading like this (sometimes even for more than 15 minutes). What are the problems and how to solve it? The internet connection are fine.

• Workflow Rules Not Triggering

  Hi all, Workflow rules that were working up to about a month ago, specifically for accounts that have 1 field modified with set conditions, that schedule emails based around these conditions, are no longer working. I was originally told to add the "unsubscribe"

• Error Publish Custom domain

  Hello Zoho . My custom domain can not published on zoho landing page. There is an explanation that "PAGE PUBLISH ERROR". Please help me to solve this problem. . Thank you

• Incorrect Unread Email count

  Hi, In my Inbox, I have only two unread mails, but it shows me three (in Inbox as well as in Unread).  Please find the screenshot below. 

• Sorting related list module in Accounts CRM Mobile App

  Hello, On iPad we use ZOHO CRM Application. We have a related list (coming from another Module) that is showing reports in Accounts Module on each account. These reports in that related list are imported recently which I think is the reason of our problem

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