• I cannot register email address using my own domain

  I had previously registered admin@mydomain.com a few days ago on Zoho Mail, but then changed my mind and decided to use Proton. I then impulsively deleted my entire Zoho account. But later, I discovered Zoho forms and created a Zoho account again. I thought

• why does it says "Account is not active" when I came back after an 1 hour of using it?

  My account says it's inactive when I have been using it every single day. I just took an hour break then when I came back it says "Account is not Active" how did that happen? How can I reactivate my account? I am not doing any illegal stuff in that account

• Invoice Import Issues

  Hello,  I am trying to import customer invoices for customers that have the same first and last name but cannot do this with the current ZoHo functionality.  I can see that the API provides us the ability to give a customer ID when importing an invoice; however, the standard import functionality will only give us a CSV file field composing of only a first and last name and not something discriminating such as a date of birth or another unique identifier.   This is also the issue when trying to import

• New contact not showing up on search or in Edit Ticket

  Created new contact and submit. Open existing ticket to change the contact information to the one I just created. name of contact is not showing up on list, searched name of contact on contact center, no results. Tried to create the contact again, zoho says it already exist and shows on the duplicate contact bar on right the contact i previously created.  No search result in different ways i.e. by name, by email address, by first name, by last name

• IMAP Access Blocked

  It appears that my account no longer allows mail access via IMAP. I can authenticate on the SMTP server just fine, but IMAP always fails. I have two factor authentication turned on, and am using a app specific password. I have tried multiple mail clients (apple mail and airmail), and none of them can authenticate via IMAP. From looking in the forums it appears that when certain unspecified limits have been reached, IMAP access is blocked. Can you please unblock my account? Jared

• Zoho Developer Console: How to add developer access

  How can I give my developer access to my Zoho Developer Application? I know how to add a developer via Zoho One and/or Zoho Creator, but I cannot do the same thing for the Developer Console...Any ideas? *This documentation was not accurate: https://

• Error while creating Brand "This portal is already mapped to another CRM account"

  I try to make connection between Social and CRM and showing this message: Error while creating Brand "This portal is already mapped to another CRM account" I had two organization and the first one is default and I try to make the integration with second

• Deulge Script , what am i missing?

  Hi Guys, i seriously dont know what i am missing and just need some help here i have attached the smaller section of the code, but the link is a video i did on it. and shows the full extent It seems that everything works and should return and update a

• Zoho CRM View extremely zoomed in even at 100% browser zoom

  Hello, My Zoho CRM view has suddenly becomed zoomed in. Everything is extremely large. I created a custom canvas for leads and optimzed it based on older resolution and everything fitted perfectly. But because the resolution has somehow changed, the custom

• I'm trying to file my VAT return through Zoho Books but every time I click the tab it needs constant authorising?

  Hi there, I am trying to file my VAT return through Zoho Books to HMRC but every time I go to do this or just to check that the return is being updated I have go through authorisation process. Sometimes I have to do it twice for it to authorise properly.

• Can't receive emails at my original xxx@zoho.com address, only at xxx@zohomail.com

  Hello, I have since many years an email at a xxx@zoho.com address. This has been changed by the system without my doing to a xxx@zohomail.com address. The xxx@zohomail.com address works, but when I send emails to the old xxx@zoho.com address they bounce

• unable to setup .edu.np

  As described in title I am unable to setup email for .edu.np domain

• zoho.eu not recognized as valid email address

  A few times per year I have an issue with websites registering my @zoho.eu address. The website will give an error that it is not a valid email address. I'm guessing that the sites are rejecting the ".eu" part. Is it possible to create/use an email alias

• Compatibility Issues between Intel Evo Laptops and Zoho Mail Client

  Hello Zoho Community, I'm facing compatibility issues between Intel Evo laptops and the Zoho Mail client, and I'm seeking assistance and insights from the community to address these concerns. Your expertise and suggestions would be greatly appreciated.

• deleting emails from a certain date to a certain date

  Hi there, My inbox is getting full. How can a delete multiple emails from a certain date to a certain date?

• Outlook not connecting to zoho pop server

  Estoy atormentado con esto, no hay forma de conectarme al servidor zoho pop para que funcione en Outlook. He verificado, leído todo y probado pero sigue sin funcionar. Alguien puede ayudar con esto!!

• Zoho Resume Extrator - Access Denied Error

  Hi Zoho Support Team, I'm using the free version of Zoho and I keep getting this error message when I try to add a candidate through Zoho Resume Extractor. Before that I also started getting an error that looks like this: Please let me know if there is

• Unable to send

  I have not been able to send emails for the past day :( any help is appreciated. I have used Zoho mail for 8 years. unable to sed message;Reason:554 5.1.8 Email Outgoing Blocked.

• invalid domain ??

• WIX DNS Settings Issues

  Hey peeps. I have a website hosted with WIX and I'm having real difficulty setting up the DNS records to work with my Zoho email address. I have followed the guides and used the DNS settings 'wizard' in my Zoho admin console and everything comes back

• Trouble fetching data from parent and child form to input into another form based on lookup field

  I have similar scripts for other forms that seem to work fine. i'm not sure why this one doesn't work. All data is from one form and it's subform based on the lookup field Accession_Number. The script was working until I added the child form lines. This

• Can't edit text in inventory template

  I created a custom inventory template and saved it. Then I've opened it for editing, but it’s not possible to edit the text in the table and text fields. If I'm changing the properties of the table, I’m able to edit the text in the table, but text fields

• outgoing email blocked

  i keep getting this error when sending out email Reason: 554 5 1 8 email outgoing blocked

• Zoho is not MIME-decoding filenames of attachments containing international characters

  We are trying to use Zoho incoming email to form functionality and it works, but when customers attach files that contain international characters (letters with accents, etc.) then Microsoft Outlook has MIME-encoded the names of these files. Zoho totally

• Unable to process request, please try again later?

  Hi, I am trying to add external email addresses to my "from address" section, and although i have added a few successfully, there is one specific address for some reason I cannot add.  I have tried adding other emails and they were successful, it seems like it is a problem with this specific address.

• Problem to publish approval flow in STG - Urgent

  Hi, I'm having trouble testing an approval flow. Under the same conditions in the DEV environment, the flow runs correctly. However, in the STG environment the expected behavior is not generated. Publishing the changes to STG starts the process. But the

• IMAP sync when migrating from ProtonMail is terribly slow

  I am using imapsync to copy messages from ProtonMail to Zoho. The messages are all downloaded on my computer via ProtonMailBridge but they're being uploaded to Zoho at a dismal speed - 12 KiB/s at the moment. I have a high speed optical internet 80 MiB/s

• Zoho account doesn't receive the E-Mails from Gmail.

  Hi, I've tried to send from different third party E-Mails to my Zoho domain E-Mail. I don't receive any E-mails from Gmail. Other sender/servers seems to work normal.  No spam. In Gmail account I have no reply or error report. E-Mail is just sent. MX records were made 2 years ago and I have some old gmail e-mails in my Inbox. So it worked normally before. Results from MX Toolbox lookup are attached.  Please help to solve the issue.

• Discount issue

  Hi there, We are facing a problem with discount, as we locked the selling price for our salesman (they can not change any sales amount) they are allowed to use discount only. Anyway, in the preferences we already set the discount as Inclusive, but when

• Recuring task

  Why task showing like this? I want when I complete the task then next one to show with missed date task only

• Urgente

  durante o processo de configuração houve uma mesclagem indesejada com uma conta de usuário, meu superusuário vinculou uma conta de cliente e agora não consigo remover o link, somos uma empresa de consultoria e nosso superusuário não pode ter uma caixa

• Export to PDF/Print UI Upgrades?

  By The Grace of G-D. Hi, As you know, When you try to export PDF or Print a record using Inventory templates, the UI is very small (Even if you play with the window size). It is not compatible with the screen size. This is VERY annoying. Do you have any

• Zoho Show api Parameters and 'callback_settings'.

  Hello, I've been trying to integrate Zoho Show api to edit and save presentation files located in AWS S3 bucket. I was able to successfully do that with both Zoho Writer and Zoho Sheet but apparently can't get Show api to work properly. The editor says

• Get warehouse ID and warehouse name from Get All Items API Call

  Is there a way to have the warehouse datapoints be called in when doing a get all items API call? I see that its included when you call one item, but my client has a lot of items and we would surpass our API call limits if we were to do it one by one

• Footer needs to be static and be anchored to the same place on every page

  The footer needs to be anchored to the bottom of the page - in the same place every time. When I show footer and if my data runs long - the footer shows up on the next page. How do I 'fix' the footer to the bottom of every page in the same place no matter

• A custom function creating invoice in zoho books, from zoho crm deals is not working anymore

  Hello everyone, We had made a custom function creating an invoice in zoho books, from the deals selected in zoho crm deals. It was working perfectly fine, but all of a sudden, it is not working anymore. Does anyone have an idea of the problem ? I re-synchronized

• IMAP blocked

  For 5 days now, my IMAP has been blocked. I use my iPhone and mac Mail apps to access my mail with a VPN. As seems to be a common theme on here, Zoho have blocked my account for no reason. I now cannot access my emails or data other than via webmail -

• Server Down - Delay in application refresh, Creator tool issue.

  Hi All, I am facing few issues while working on Creator mentioned in the title. Is it happening to anyone else? Thanks

• Please contact support@zohomail.com for further details

  Hello, Am trying add my domain or enable mail hosting it gives this error, This Operation has been restricted. Please contact support@zohomail.com for further details Please help me add my domain "amazoniaclub.com.br". i want test your hosting for my

• Message module Zoho CRM doesn't display old messages

  Hello, I have a problem with the message module in CRM. I have an integration with WhatsApp and since yesterday, we can't view old messages. As you can see in the picture, when I navigate, it doesn't show more than 10 chats.

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