• Showing All Channels in Help Center is Problematic

  Hello: There needs to be a way to disable channels featured in the Help Center. Nobody in our industry uses Twitter or Facebook and it looks like we are being unreachable by not setting up the Feedback Widget. Is there any way this can change? Also, there

• admin access issue

  Hi team I have admin access but I am not able to assign the course to the new hire, please help on this issue ASAP

• Admin Console can't be found, Mail Admin app not working

  Nothing is showing up to find the Admin Console while in the browser version of e-mail. Downloaded Admin Console app, logged in...and only getting "Operation not permitted" for everything. Money was already taken out of my account...

• Docs Not Opening

  Since the site was down for maintenance yesterday none of our documents will open.  We have a combination of word, excel and pdf all in zoho formats that used to work perfectly now a message comes up to try to restore to a previous version when you attempt to do this it does not allow you to save or export the previous version or do anything with it.  Any help would be greatly appreciated. 

• Issue connecting to API on another site

  Hello, I'm new to SQL and calling API's - it looks like Zoho Analytics can help me a lot. I'm wanting to import my data from https://convexvalue.com/l The SQL/API documentation can be found here - they have an example JSON query. https://convexvalue.com/docs/#/sql

• Changed hosting for domain, Zoho mail stopped working

  Hello masters. I have changed my hosting for my domain yesterday. I have changed DNS records of only A point. Now my Zoho mail is stopped working. Please suggest me for a DNS records configuration. Thanks

• Can anyone ask Zoho mail app to make multiple accounts in the one screen?

  I have multiple email accounts and I have to switch accounts in the menu of Zoho mail app every time, and I always miss emails in the other accounts that not showing in the current screen, why does Zoho make the mail app like this? TRANSLATE with x English

• Please investigate - 3rd attempt

  Hi, I have tried in the past to get this resolved, but your replies and help hasn't worked so far. I cannot access my Zeptomail account - I just get a blank screen and a 401. Your previous responses from helpdesk saying I don't have an account isn't correct.

• Outlook Actionionable Cards is no longer formatted in Zoho People emails

  We have authenticated and integrated Micorosoft Office with Zoho People. We enabled Outlook Actionable Messages. It was working but now the emails are no longer being formatted with buttons and instead appear as regular text emails with a link to approve

• Non-static method zsign\ApiClient::constructErrorMessageFromAPIResponse() cannot be called statically

  Hello - I sent this before but not sure you received it as I was not logged in to my account. We get this error now when running on the server - we never used to get this error before! Non-static method zsign\ApiClient::constructErrorMessageFromAPIResponse()

• Cvent API

  We run our annual conference registration through Cvent Event Management Software & Hospitality Solutions | Cvent UK we want to find a way to API between both so that the registration system can pick up member types and apply a discount - has any one

• please reactivate y acount

  zation, Eric Lalta Events LLC (Organization ID: 801670258),

• Last line of export file missing

  Some time back (Jan 10th) I reported to Support that we were regularly finding that the final entry in an exported list was missing from the Excel file generated; we were having to export the reversed view order, copy the first line of that, and paste

• Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters

  Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters via deluge function in ZohoDesk // sample code ticket = zoho.desk.getRecordById({orgid},"tickets",tixId); // returns the ticket based on ticket

• Bulk Close Selected Tickets Not Possible

  Greetings Zoho One of the limitations I've found rather frustrating within Zoho Desk is the inability to bulk close certain tickets. When searching a specific criteria, you are able to select all tickets shown in the search results, but the close option vanishes allowing me to only 'merge' said tickets. Often I can find myself with sometimes 100+ tickets that need closed and I have to close each one individually which is very time consuming. Please could you add this feature, or let me know if there's

• Importing a project from Zoho Projects into Zoho People (we have over 10,000 projects

  We have over 10,000 projects and we need to import an old project (a job is missing from Zoho People that is present in Zoho Projects). This import window only shows two to three projects at a time. It is impossible to scroll through 10,000 records 3

• Notifications are blank. I get new notifications on my phone, but Im not getting anything on the web.

  No new or old notifications are showing.

• This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

  Tenemos el dominio GRUPOREYNOSO.COM, al querer crear un nuevo usuario nos sale el mensaje de error: AS101 Este usuario no puede agregar en Zoho. Comuníquese con support-as@zohocorp.com para obtener más detalles. Gracias por tu apoyo. Saludos Franklin

• use zoho.desk.getRecords to look for a specific agent using email

  Is it possible to use zoho.desk.getRecords to look for a specific agent using their email? sample from https://www.zoho.com/deluge/help/desk/get-records.html does not provide a proper example on how to use the query_value parameter. Can anyone provide

• Unable to filter records contacts by email status

  Super Admin in our company can filter records by email status as open but employees who are part of standard profile cannot see these filters. Bigin team - it is necessary for every user to identify contacts/leads by status of activities so they can take

• Website with field that is not saved

  When typing username, password, and another field named "company ID", the username and password saves into vault but the 3rd field does not save. With other programs besides vault, I can right click and click "save password" where it gives me the chance

• Zoho Recruit constantly times out

  It's impossible to use a product that times out 85% of each day since I've signed up for trial. There is no good excuse for this. Where is the server after ZOHO-CORPOR.ear3.Seattle1.Level3.net [4.16.169.214]? Inquiring minds need to know before we pay

• Send and Close button selects the wrong Closed Status when there is more than one configured,

  We have added a new closed status of Idea Logged. When we choose this it closes the call as expected.  We have another team that assess the ideas outside of ZohoDesk. The problem we have is that when we use the Send and Close button on a Ticket it now

• Understanding Data from Email Reports

  Hello! I'm trying to understand how the data featured in the Email Analytics report is generated. Below is data from two CRM users: Month Sent Responded Replied Received User 1 January 2023 7 5 1 1 February 2023 28 4 2 1 March 2023 71 6 8 1 April 2023

• Account block information

  Account block information Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block:

• Zoho People Error: "Sorry! Server error occurred."

  Is anyone else having problems changing the names of clients in Zoho People? I tried Ulaa and Chrome. I get this error: Zoho People Error: "Sorry! Server error occurred."

• Zoho lead module and gravity form custom field mapping not working

  I am trying to pass gravity form data from my website to Zoho CRM lead module. I have created custom field in lead module, mapped both gravity form with Zoho properly, still not receiving the data. Please help me to solve this issue.

• Account block information

  Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block: Suspicious login activity.

• Creator: Calculating and Recalculating Sum of Two Subforms

  We have a form with two subforms within it. I’m trying to run a loop through both subforms to calculate the sum total in a field that is separate from both subforms. How can I calculate the sum total of all “Rate” fields within both subforms? Also, I

• Syncing Campaigns contacts to Zoho CRM

  We would like to sync our contacts in Zoho Campaigns into our Zoho CRM account. However I can only figure out how to do this in reverse. For example, I see documentation here, but those options don't appear in my account. When I setup a sync between Campaign and CRM, it will only pull records from CRM into Campaigns, but I want to send them from Campaigns into CRM. Can I get some help in how to properly configure this?

• Cookie Bar Cuatomization

  I have a website in which I did not success into configure the cookie banner according to the instructions in the knowledge base. I have made the suggested changes in this knowledge base, but the data does not update as desired. Therefore, I am unable

• Account block information

  Account block information Your account info@hibiscus-land.com has been blocked due to security reasons. Click here to read about our usage policy. Blocks list Web block: Suspicious login activity. Mail Outgoing block: Suspicious login activity. IMAP block:

• I want to cancel subscription and refund

  Hi, First of all your softeware suit is complex and is not designed for new comers. I generally didn't like Zoho people and we switch to a different app. Please cancel subscription and refund. I wonder why canceling a subscription shouldn't be self

• Any reason why the CRM Integration does not include the system default Cases Module?

  It seems Forms offer integration to every module BUT the one I need!  I know the cases module is very limited within the CRM and Zoho prefer we use desk or a custom module but are there any plans to add the cases module to the Zoho forms CRM integration?

• Outlook 365 Mac - New Outlook - Imap not supported

  My Outlook 365 on Mac is pressuring me to switch to "new outlook" but this new client doesn't support IMAP protocol. When it tries to switch to it I get the following error: Is there some other way to connect to my zoho account that is not via IMAP/POP?

• Problem Receiving facebook email

  Hi, for some reason, my inbox stopped receiving email from this domain (support.facebook.com), (facebook.com) and (fb.com). I can received emails from these domains before for months without any problem. I've tried to include the domain in Trusted List

• Change Candidate Status Forms to Recruit

  Hi,  There is a field in the integrations page of Zoho  Forms to Zoho Recruit that says 'Candidate Status' I have mapped this to a field in Zoho Forms, when a form is submitted it updates all the fields except the 'Candidate Status' field. Why is that? Evan

• Trying to install Zoho Assist on Debian Machine

  Hello! I am trying to install Zoho assist on a Debian machine. I have done this successfully on other remote machines, but only today ran into issues: uname -a Linux raspberry 5.10.0-15-amd64 #1 SMP Debian 5.10.120-1 (2022-06-09) x86_64 GNU/Linux Steps:

• dates not working in Zoho CRM

  My team and I use the latest version of Google Chrome and all use the Zoho one Enterprise Edition. We've noticed in the last week that dates have become unusable within Zoho CRM in Chrome. When looking at a list of leads for example the last activity

• Flows being Quequed for 45 minutes to 1 hour plus

  Is there an issue with Flow? My flows have been in quequed start for 45 minutes to 1 hour+. It seems to have started around 6/16/2023 6:30am EST.

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