• All of my notebooks are gone

  I had a personal Zoho account use for my own business and school work using my own Gmail address. A friend sent me an invitation to create a login for a Zoho work account for her community group as I collaborate with her on the group and it would have been easier to use the group email address.  When activating this new zoho group email address it asked me to login through my own account and I thought all was well until I tried to login for several weeks with the newly created community page email

• Bug in Zoho Social Despite having a compliant video for Twitter

  I have a media which failed initially. Then used a service called Online-Convert here to get the same in Twitter compliant format. Even after that Zoho Social refuses to accept the video citing non-compliance. However the same went through without hassles

• Zoho Meeting Issue With Changing Reoccurring Meetings

  I have an issue if I make a reoccurring meeting in Zoho Meetings it shows up fine the first time.  If I change all occurrences of the meeting it works fine (change time or delete).  If I move or delete a single instance of the reoccurring meeting, zoho

• Coupon für Kunde -> Kunde nicht sichtbar

  Wenn man einen Coupon für einen Kunden speichert, danach den Coupon wieder bearbeitet, sieht man nicht mehr den Kunden!! Zumal ich angenommen hättet, dass man am Kunden den Coupon sehen könnte.

• Workflows for Tasks not triggered, when the Task is created using another Workflow

  My client is using the workflows to automatically create Tasks for new Leads. Now that Zoho CRM supports workflows for activities and that it supports running workflows even when running Macros, why is it that the activities' workflows, which are to be executed when new Tasks are created, not getting triggered when new Tasks are created as part of other workflows? Usage scenario :  We are using the Task workflows to synchronize the tasks with another application. In normal cases (when the tasks are

• What s wrong on my function?

  Please help me. What s wrong with my function? Thank you so much, Tha.

• Chase Credit Card Banking Feeds does not show all transactions

  After updating the Chase credit card feeds, Zoho Books could not fetch all transactions. We have two cardholders, cards xxx1550 and xxx1535. Upon updating, it only shows xxx1535 transactions, it does not show cards ending xxx1550. Chase Credit Card and

• Your Zoho Finance account does not have the required access.

  I'm trying to create sales reports using Analytics, synced with our Book. However, the sync keeps failing. When I try to edit the connection I get the following error message "Your Zoho Finance account does not have the required access.". 

• coupon not applying to subscription price & more difficulties

  We have created a 50% discount coupon but it's not getting applied to the subscription price. Also, we notice that though we select the USD pricelist initially system shows the price as $<INR Price> and after a few backs and forths USD price is shown.

• zoho mail ip addresses

  hi, I want to send mail to some companies. they ask from us to give them our mail server ip addresses to white list in their firewall rules.  what is zoho ip addresses? now we get this error when sending emails: ErrorCode: 421 Diagnostic-Code: Host not

• ID error when trying to post a new Order from Shopify via Zapier

  We're trying to set up a basic integration between Shopify and Zoho CRM so that when a new paid order comes in on our Shopify site, it posts a new Sals Order into our Zoho CRM account, using Zapier. We've set up the field mapping, but when we try a test,

• Anyone else missing Zoho One app switcher?

  Anyone else missing the app switcher in the CRM platform? It's available in the other products (recruit, campaign, etc) just not CRM. I am pretty sure it was there yesterday. Maybe a bug, maybe not?

• Warning [400] Bad Request: POST https://analytics.zoho.com/connwebhook?ZOHO_ACTION=WOOCOMMERCENOTIFY&CONNDBINFOID=

  hello i am trying to integrate my woocommerce store to zoho analytics. for months now every time i tried, we are gettings thosands of: Warning [400] Bad Request: POST https://analytics.zoho.com/connwebhook?ZOHO_ACTION=WOOCOMMERCENOTIFY&CONNDBINFOID=XXXXXXXXXXXXXXXXXX

• Zoho Analytics not update for Google Analytics V4

  Many zoho analytics users are on google analytics for our web sites and now internal applications. We learned that Zoho analytics has not updated their api for Google Analytics V4.  Its so much more powerful and we need the Zoho analytics team to upgrade

• Report based on subform entries

  Can anyone help me with how to create a report which shows data from a subform please, which I can export to a spreadsheet?  When I do it, it only shows that there is a subform rather than the data within it.  Thanks.

• all of my emails are not syncing

  Since 8 am this morning, I have received ~ 26 emails.  However, only 2/26 are showing up in TeamInbox.  What do I need to do to fix this problem and have it sync in real time?            

• Ticket reference not working from different senders / internal tool

  Hi, we try to do the following: Whenever a customer gets a new licence, our sales department sends a email to support with the licence details. This opens a new ticket. After everything is set up we send out an email with an internal tool, that uses an

• Custom field fetch in items fails

  Hey Zoho Community,  I've created a custom module in Zoho books which is called "Storage Bins".  I'm looking up this custom module in ITEMS under the label "Bin Number"  In a custom function I want to fetch the value (Which I assume is the ID of the object

• Trying to pull a owner name (and other data) from CRM in Creator

  Hello guys ! With the help of this great community I was able to pull some data from CRM "Contacts" into my Creator Form. As you can see below, it's working like a charm but I now need help to be able to fetch only the name of the owner (my "commercial"

• Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

  Hello I have this email no-reply@findkid.org, but I can't send outgoing email. Can you please help?

• Unable to create a meeting request at this time. Please try again after some time

  After some testing and successfully creating meetings in the CRM, it has now suddenly stopped working for no apparent reason and is throwing up the error. I have rebooted my PC and cleared the browser history, this issue is also impacting another user.

• Create tickets on behalf of the sender while forwarding emails not working forwarding from mobile phone

  Hello...We are migrating from Freshdesk to zoho desk and so far all has been great except... I have a google workspace account with a custom domain and if I forward an email logged in from my google account via the gmail web interface then tickets are

• Zoho Payroll Customer Support not able to recognize the problem in the application

  I would like to bring to your kind attention the response we got from Zoho Payroll for the problem reported at https://help.zoho.com/portal/en/community/topic/option-to-download-all-pay-slips-from-zoho-payroll-for-a-person-after-account-disabled Why can't

• Importing Item Groups

  When i import data from csv file to create a new item group the import tool does not bring "Stock On Hand" data. How can i solve this issue? Thanks!

• Unable to change primary domain (my own existing domain)

  After recent hacker's attack to Zoho.  We have being required to change primary domain from domain.com to www.domain.com but web application did not let me change primary domain when you provide your own domain.  The toggle button to switch between primary and secondary does not work. Just for test I could use a free subdomain as primary domain but I could no return to my own domain. Is there a solution about it? Thanks in advance.

• New ticket is created in a different department when somebody add a reply to ticket

  Hello, We have a little problem when somebody reply to a ticket from email( not sure if it is happening also when reply is from customer portal) a new ticket is created in our default department with the same ticket number as original ticket and in Subject

• Undelivered Mail Returned to Sender

  We got this error messasge when trying to send email. julie.medina@, ERROR CODE :550 - 5.7.1 Service unavailable, Client host [136.143.188.14] blocked using Customer Block list AS(1420) [SG2APC01FT0007.eop-APC01.prod.protection.outlook.com] Reporting-MTA:

• Les Workflows CRM

  J'ai contacté a reculons le support,  et malheureusement je n'ai fait que perdre mon temps.. après qye j'ai essayé de trouver seul la solution Le sujet : WFlows Mise en place d'un WF permettant la mise à jour de champs suivant la présence de données Depuis

• SMTP

  Hello Team,  I am using below configuration to send mails, but it throws error.  Kindly help. Outgoing Server Name: smtppro.zoho.in Port: 465 with SSL or Port: 587 with TLS Require Authentication: Yes

• SLOW EMAIL LOADING

  For weeks we have been facing slow mail loading tracert output is as flows tracert output

• Unable to send emails

  When I click on the Send button to send an email, I keep seeing unable to send message: reason 553 Relaying disallowed Invalid domain - and then my email follows

• IMAP IP

  Hello, I need the IMAP IP Address for Zoho Mail. I need this in order to export my mailbox from zoho to other service.  I tried with the ip 136.143.187.131 and it was failed.

• Need Ability to Filter and Sort Skills (and other items)

  So many sections of Zoho People have records and information in what appears to be random order. I suspect it ends up being creation or edit date The specific example that triggered this is trying to update Skill Sets, both the master list and each employee's

• Social Brand Cannot Delete

  Hello, Social Brand cannot delete from our account. Can you please check this?

• Not receiving emails from my Shopify contact form

  Hi, I've seen this in other forum threads but the solutions posted don't seem to be helping.  I sent an email to support at zohomail and am waiting to hear back, thought I'd try here.  My spf record (at namecheap) is: v=spf1 mx include:zoho.com include:servers.mcsv.net

• contacts disappear every time i log in fresh?

  I have imported 760 contcats from my oldmailbox and they show as being there. the next time i log in they are gone its back to 245 or something - any ideas why this happening??

• Zoho booking resource issue

  I’m feeling helpless and seeking someone help me for below issue:  1. Is it possible to publish  the real time booking list, so customer can see the booking schedule online? (Just like a cinema) 2. The time slot of the resource is shared, but I hope can

• Chart legend color change not working - one value is stuck on dark gray

  Color change is working as expected for all but one value. When I click the colored box to open the custom color screen, nothing happens. 

• My Zoho mail can't receive any mail from outside mail systems.

  I can receive mails between Zoho mail system, but not from other mail boxes. I tried Yahoo and Gmail, both failed to send mail to my Zoho mail account. But Zoho mail can send mails to other mail systems.

• 554 5.7.1 <zoho@yourdomain.com>: Relay access denied | Zoho Mail Error

  I've been getting this error when trying to send an email from Google to my Zoho Organization Email. I also tried to use another email service, so I tried Yahoo Mail. This time, Yahoo didn't send an Error back and I still received no email in my mailbox.

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